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BEST WESTERN Dothan Inn & Suites

#9 of 27 Hotels in Dothan
Certificate of Excellence
3.0 of 5
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3285 Montgomery Hwy, Dothan, AL 36301
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1 room 1 guest
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BEST WESTERN Dothan Inn & Suites
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118 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Maylene, United States
4 of 5 stars Reviewed 3 days ago NEW

I thought it was a great place to stop over on your way home from Disney. They provided what they said they would and we were happy with it. I check their ratings before selecting them and was satisfied with what I saw. Please ignore the silly complaints posted by some people (towels too thin, really?). We thought it was... More 

Review collected in partnership with Best Western

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florida
Level Contributor
95 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We needed a place to sleep on our way from Nashville to Tallahassee. This place was okay. The room was basic and clean. The towels are thin and so is the comforter. Coffee was good but breakfast was just okay. It was fine for a quick sleep

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Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to let us know about your recent stay at our property. You mentioned our clean rooms and good coffee. You also said the Breakfast was OK, but that the towels were thin. I am passing this along to our Housekeeping Department. Thank you again and we hope to see you the next... More 

West Monroe, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The suites were like mini apartments. Very nice and the maid service was awesome. Only problem was one resident looked a little shady and his female companion was a little too interested in the baseball boys.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, Thank you for letting us know how much you enjoyed your stay at our property recently. I understand that your group stayed in our Suites, and yes they are like mini-apartments. I will pass along your compliments about our Housekeeping Staff. You did mention another guest that your group came in contact with, but I don't know who... More 

Crestview, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Good place to stay in Dothan, located near everything that a woman wants, a mall, many food places and other places to shop. Only disappointment was the size and location of the pool. Good staff and breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, Thank you for letting us know about your recent stay at our property. As you pointed out, we do have a good location near shopping and restaurants. I am glad that you enjoyed our full hot breakfast. I will also pass along your compliments to our staff. I am sorry that the size of our pool disappointed you.... More 

Leavenworth, Kansas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 22, 2015

when after driving 12 hrs, walked into non- smoking room, that smelt like a smoking room, bathroom very dirty the non- smoking room smelt like a smoking room, had to spray alot of Lysol around, the bathroom was dirty with hair and dirt around the walls, toilet had growing mildew, . the room refrigerator broke down after we put our... More 

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Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, I certainly remember your stay at our property recently. I met with you in my office the morning that you checked out. You read me a list of problems that you had encountered since you checked in. You then demanded a Comp night and if I did not comply, you told me that you were going on every... More 

Belton, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 14, 2015

My daughters & grandsons pulled into Dothan and did not have reservations. Checked out a couple other hotels before deciding on the Best Western. We wanted a room with a king size bed and a pull out couch and they had one. They placed us in an executive suite which had a kitchen and was very clean and spacious. You... More 

Was this review helpful? Yes 1
Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to tell us about your recent stay at our property. I appreciate the kind words about our staff and our property in general. I do apologize that there was an issue with the water heater in the suite that you were in. The hot water had an odor and we did have... More 

Edgefield, South Carolina
Level Contributor
123 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed July 9, 2015

Folks that read our reviews know that my basic standards include cleanliness, comfort and price. Bonuses are wifi, breakfast and friendliness. This place scores high in every category. The place was very clean outside and inside. Every member of the staff that we interacted with was incredibly helpful and friendly. The wifi was a little slower than average. Bed was... More 

Was this review helpful? Yes
Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to let us know about your recent stay at our property. We do take your comments seriously whether good or bad. I am glad that you found our property very clean and the staff helpful and friendly. You also mentioned that the beds were comfortable and the room was quiet. On the... More 

1 review
4 of 5 stars Reviewed July 6, 2015

The room was very clean and the breakfast was great. The clerk was very helpful and nice. If you are looking for a nice hotel for a great price they are the ones for you. The accommodations were above my expectations.

Was this review helpful? Yes
Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to let us know how much you enjoyed your recent stay at our property. I'm glad that you found your room clean and the breakfast great. I will pass along your comments about our helpful and nice clerk. Hope to see you again soon. More 

birmingham, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 29, 2015

The room was clean and surprisingly quiet for a busy street. breakfast was very nice, several unexpected choices for a continental breakfast. Eggs, omelets and bacon and sausage! we were pleasantly surprised.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to tell us about your recent stay at our property. I'm glad that you found our rooms clean & quiet. You also mentioned how much you enjoyed our Breakfast and the variety of items that we offered. Hope to see you again when you are in our city. More 

Woodland, AL
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 29, 2015

Great staff, great place to stay, great rates, great location! Staff very friendly & honor your requests for room type & location of room. Have stayed here many, many times over the past 10+ years and will again.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, Thank you for letting us know how much you enjoyed your stay at our property recently. I will relay your compliments about our staff to them. I'm glad that you thought our rates were good and that we had a great location. Since you are a repeat guest, we look forward to your next visit. More 

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