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BEST WESTERN Dothan Inn & Suites

#9 of 27 Hotels in Dothan
Certificate of Excellence
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3285 Montgomery Hwy, Dothan, AL 36301
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BEST WESTERN Dothan Inn & Suites
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BEST WESTERN Dothan Inn & Suites
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104 Reviews from our TripAdvisor Community

Traveler rating
    47
    34
    13
    7
    3
See reviews for
30
26
8
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • All months
    (104)
  • Mar-May only
    (33)
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    (26)
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    (26)
  • Dec-Feb only
    (19)
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1 review
4 of 5 stars Reviewed 3 days ago NEW

I had to notify the front desk that housekeeping did not clean our room after our first night. They did respond right away after my call. We stayed 4 nights and I'm happy to say that housekeeping came by on each day after our first night. The hotel described the room as having a refrigerator and microwave, but we found... More 

Was this review helpful? Yes
Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, I was sorry to learn that you encountered some problems during your recent stay at our property. I do apologize for that. I have spoken to our Housekeeping Department about missing your room after the first night that you checked in. There was a mix up and your room was not put on the list of rooms to... More 

Lonoke, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

The minute the door opened the smell of clean hit you in the face. The linens were clean and crisp and not a speck of dust anywhere. The cleanest by far, even nicer than any larger hotel of any kind I have ever stayed. My friend has a phobia of hotels but says this one exceeds her criteria. I would... More 

Was this review helpful? Yes 1
Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to tell us how much you enjoyed your stay at our property recently. I will pass along your comments to our Housekeeping Department about how clean and fresh our rooms are. They do a great job cleaning our rooms. We hope to see you again the next time you are in our... More 

albany Ga., United States
1 review
5 of 5 stars Reviewed 1 week ago

could not ask for a better place away from home. very comfortable, clean and quiet we do not get to travel very much but we had a enjoyable stay it was just not long enough very well stocked with any thing we may need. well priced and very comfortable

Review collected in partnership with Best Western

Was this review helpful? Yes
Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at our property recently. I was happy to learn that you had an enjoyable time. Thank you for your compliments on our comfortable & clean rooms, quiet location, and good price. Hope to see you again real soon. More 

Kirkwood, MO, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Great people who went out of their way to fix a screw-up in reservations that was MY fault ! The rooms were traditional motel rooms -- clean -- and the beds were comfy. Great value. Lots of breakfast choices. Best surprise was that, unlike every other motel breakfast I've had, the sweet rolls were actually FRESH.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, I was pleased to learn that you had an enjoyable stay at our property recently. You said that you had made a mistake when you made your reservation, but that our Front Desk Staff were able to resolve the problem quickly. I will pass along your compliments to them. You also mentioned our clean rooms, comfy beds, and... More 

Clearwater
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great staff and location. Across from a mall and lots of restaurants close by. Just off the Ross Clark circle on the left if going north. Hot eggs and sausage and bacon for breakfast as well as breads and juice. Quiet rooms.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, Thank you for letting us know how much you enjoyed your recent stay at our property. Yes, we do have a great location for shopping & restaurants. I am glad that you enjoyed our Hot Breakfast. I will also pass along your compliments about our staff. Hope to see you again real soon. More 

Tampa, Florida
2 reviews
4 of 5 stars Reviewed April 28, 2015 via mobile

Even though I prefer inside hallways, the room was very spacious and clean. We booked a king bed and it was very comfy! They had an extra clean blanket which we ended up using. The free breakfast was delicious. Great location and easy to find. Great rate under $75 with taxes and fees.

Was this review helpful? Yes
Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, Thank you for your compliments about our property. I am glad that you enjoyed your recent stay with us. Your comments about our spacious & clean rooms with comfortable beds were appreciated. I'm glad that you thought our Hot Breakfast was delicious, and that our rates were reasonable. Hope to see you again when you are in our... More 

Highland, United States
1 review
5 of 5 stars Reviewed April 18, 2015

We stay there twice a year going to and from Florida. We like it and will continue to stay there. It is very convenient, clean, and next door to our favorite little Mexican restaurant in Dothan, AL.The layout is perfect for us, as we like to park where we can see our car from the room.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, I was so pleased to hear about your recent return visit to our property. Thank you for all your comments about our convenient location & clean rooms. I understand that your favorite Mexican Restaurant is right next door, and that you like being able to park near your room. Please keep coming back to see us. More 

Wauwatosa, WI
Contributor
19 reviews 19 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

A clean room, comfortable beds, a microwave and refrigerator, parking right in front of your door and a decent breakfast; what more can you ask for when your on a road trip? There is also plenty of great shopping and lots of restaurants nearby.

Was this review helpful? Yes
Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to let us know that you enjoyed your stay at our property recently. I'm glad that you found our rooms clean and our beds comfortable. You said that you enjoyed the parking right in front of your room. Thank you for your comments about our breakfast and our great location for restaurants... More 

Oregon City, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 15, 2015

When we first drove up, I thought we were in the wrong place. It was old and shabby. We were too tired to look for anything else and it was 90 degrees out. The room was the smallest I had ever seen and it was an exterior door opening up to the back of a restaurant. The room and bath... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, I am sorry that your expectations were not met on your recent visit to our property. However, I take exception to your description of our property as old and shabby. Our rooms are not small and they certainly are not shabby. Our property was awarded the TripAdvisor Certificate of Excellence for 2014. If you look over our TripAdvisor... More 

Burnsville, Mn, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2015

This hotel is easy to find and easy access from the main highway. I was greeted promptly and checked in with no problems.Ample free parking available. The room was well appointed, clean and pleasant .Bed was comfortable. Breakfast was great. Great choices and was fresh and displayed well. Would definitely stay here again when traveling through Dothan, Alabama.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brad A, General Manager at BEST WESTERN Dothan Inn & Suites, responded to this review

Dear Guest, I was happy to learn that you enjoyed your stay at our property recently. Thank you for your kind comments about our easy assess, ample parking, clean rooms, and comfortable beds. I am also glad you enjoyed our Hot Breakfast. Hope to see you again real soon. More 

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