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Comfort Suites Dothan

#10 of 27 Hotels in Dothan
Certificate of Excellence
2.5 of 5
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1650 WESTGATE PKWY, Dothan, AL 36303
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Comfort Suites Dothan
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Ranked #10 of 27 Hotels in Dothan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Jane S Merritt Island, Florida, United States
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74 reviews from our community

Traveler rating
    44
    23
    2
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    3
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29
7
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20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Merritt Island, Florida, United States
Contributor
18 reviews 18 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was impeccably clean. the entire place smelled very new starting as soon as we stepped into the lobby and continued in all the hallways and our rooms. The stair wells were welcoming and designed to be used. They're carpeted, well lit and appeared just to be just an extension of the hotel, as opposed to a concrete emergency... More 

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Greenville, Michigan
2 reviews
5 of 5 stars Reviewed 3 weeks ago

While checking in, it was discovered that I inadvertently booked at a different hotel within the same chain. Joe, Kristy and Scherrie (GM) went above and beyond to help transfer our reservation so we wouldn't have to repack the car and move to the other hotel. I was amazed at the level of customer service and can't thank them enough... More 

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scherrie11, General Manager at Comfort Suites Dothan, responded to this review

Thank you for taking the time to write a review of your experience at our property. We are thrilled that you were happy with the service extended to you and your family as service is our main goal! We do hope you are having a wonderful time at Disney World and that we will see you on your way back... More 

Dixon, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 1, 2015

We were on our way south and needed a hotel for just one night! They had amazingly comfortable beds, good breakfast, staff was very friendly, shower was great! Would definitely stay again. Worth every dollar!

Was this review helpful? Yes 1
scherrie11, General Manager at Comfort Suites Dothan, responded to this review

Thank you for writing such a positive review of your experience at Comfort Suites. We are thrilled that we met your expectations with our beds, breakfast, and customer satisfaction. We do hope to see you again when you travel to the Dothan area. Thank you! Scherrie Grayson General Manager More 

Nashville, Tennessee
Contributor
13 reviews 13 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed February 28, 2015

I have always been a Hampton Inn guy. On a trip through to Florida, I decided to try this place, since it was about $30 cheaper, and had great reviews. I will say this first and foremost - it is not quiet. Doors slamming all night long were not comforting. Apparently I was staying on the same floor as a... More 

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scherrie11, General Manager at Comfort Suites Dothan, responded to this review

Thank you for taking the time to write a review of your experience at our hotel. We did recently house several basketball teams as the city of Dothan hosted the regional high school basketball tournament. I do apologize for the noise and discomfort you experienced, as it is not the norm for our property and hope in the future you... More 

Livermore, Colorado
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 17, 2015

The staff was very friendly and even though it was later in the evening took time to talk to our family. The room was a little run down but still comfortable. Overall it was an average stay for a Comfort Suites property.

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scherrie11, General Manager at Comfort Suites Dothan, responded to this review

Thank you so much for writing of your experience at our property. I will personally let my staff know you appreciated their friendliness. We are currently working on our guest rooms and have started with new bedding so be on the lookout upon your return for positive changes. We look forward to seeing you again soon! Scherrie Grayson General Manager More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 8, 2014

Comfortable overnight stay. Suite was clean and good size so kingsize bed didn't overwhelm room or affect getting around. Hall carpeting could use a thorough cleaning soon. Bathroom and shower excellent. Nice quiet stay. Breakfast normal, typical fare with selection of cereals, fresh fruit and pre-processed rubbery eggs which appear to be the norm at this class of hotel/motel now.... More 

Was this review helpful? Yes 1
scherrie11, General Manager at Comfort Suites Dothan, responded to this review

We appreciate your feedback on your experience at our property. We are thrilled that you found our guest rooms large and comfortable, as we use all feedback to make the guest experience even better when they return. We look forward to seeing you again soon when you return to the Dothan area. Again, thank you! Scherrie Grayson General Manager More 

Cabot, Arkansas
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 23, 2014

Made this reservation awhile back in anticipation of our drive to Disney. Got a GREAT rate and the hotel was really easy to find, although we arrived after dark. It's right off the main highway, but still very quiet. Hotel staff were very nice and polite. Facility was clean and nicely appointed. Room was a double queen suite and just... More 

Was this review helpful? Yes
scherrie11, General Manager at Comfort Suites Dothan, responded to this review

We are thrilled that you had a positive experience at our property. We also appreciate the fact that you took the time to write a review to let us know you enjoyed your stay. Please do not hesitate to give us a call anytime you are traveling to the Dothan area or use us as a resting spot on your... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 27, 2014

Booked my room a week in advance because of a baseball tournament. I knew rooms would be hard to find last minute. Showed up about an hour after check in time and was informed that they had overbooked. I was given a voucher for a Best Western down the street. I told them I booked at Comfort Suites for a... More 

Was this review helpful? Yes 2
scherrie11, General Manager at Comfort Suites Dothan, responded to this review

Thank you for taking the time to write a review of your experience of Comfort Suites Dothan. We truly apologize for the issue we experienced with overbooking, as we always like to accommodate our guests to the best of our abilities. We are glad that you did find a room at another one of our Choice Hotels and ended up... More 

Tallahassee, Florida
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 1, 2014

I have stayed at this hotel several times when in town on business and have reviewed it before so it is time for an update. The location is close to my work destination. I like that it sits off of a major highway so it is quiet, however; it is visible and easy to get to. There are plenty of... More 

Was this review helpful? Yes
scherrie11, General Manager at Comfort Suites Dothan, responded to this review

Thank you for returning to Comfort Suites Dothan! We appreciate our return guests as we want to make each stay better than before. We're so glad that you had a pleasant stay and enjoyed our hot breakfast. We use all reviews as a learning tool to improve customer satisfaction for all of our guests. Please let us know upon your... More 

2 reviews
5 of 5 stars Reviewed September 15, 2014 via mobile

We only stayed overnight on our way to Florida. The front desk clerk was very polite and helpful. He even recommended a place to eat dinner, and it was delicious! The next morning was Saturday so we took our time going down for breakfast since it was supposed to be served until 10:00. We got down there at 9:30 and... More 

Was this review helpful? Yes
scherrie11, General Manager at Comfort Suites Dothan, responded to this review

Thank you for choosing Comfort Suites Dothan for your lodging needs. We appreciate the review of your experience as we use it for learning tools to improve our service to our guests. I do apologize that you did not get the chance to enjoy breakfast but I hope you will give us another opportunity to make your breakfast experience a... More 

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