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All 15 Decatur hotels

BEST WESTERN River City Hotel

1305 Front Ave., Decatur, AL 35603
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Ranked #2 of 15 Hotels in Decatur
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Michael H Mongomery, United States
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86 reviews from our community

Traveler rating
    35
    33
    10
    5
    3
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34
14
1
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mongomery, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I usually stay at a Holiday Inn when I travel but on this trip I decided to check out the Best Western in Decatur. I was pleasantly surprised. my room was bigger, more comfortable and cleaner. All of the staff were exceptional and went above and beyond.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for your comments. We are happy that you were pleasantly surprised. We strive to present an experience that is a pleasant surprise for every guest and thank you for letting us know we are succeeding. Please visit us again on your next trip to Decatur. More

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Just stopping for the night. Guest rooms and lobby clean. The staff were helpful and friendly. Staff member Addie was very pleasant and always smiling. Great breakfast selection of warm and cold foods.

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for completing a Trip Advisor survey on our hotel. We appreciate your business and Addie will be happy to know she made a positive impression. We hope we have the opportunity to serve you again on your next visit to Decatur. More

Flora, Illinois
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stopped here on the way south for one night. Had a coupon and thought why not save a little in the tight economy. The front desk people and others are a delight. Our room was musty smelling upon entry, typical for the climate, but took a long time to get it cooled down and get rid of the musty... More

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for taking the time to complete a review of our hotel. I'm sorry about the area wide internet outage but we had no control over it. I apologize if we did not meet your expectations but appreciate the fact that you thought we were adequate, liked the breakfast and noted that our staff was good. I'm glad we... More

Decatur, United States
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My Spiritual Mom stayed here and she was well pleased with the Hotel. It is a good place to stay and I would recommend it to anyone. The cost was a little steep for a Best Western but I understand that there was an major event going on for the reason of the price hike. However, I still would recommend... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for the positive comments and the recommendation. We appreciate your business and hope to have the opportunity to serve you again in the future. More

OKC
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

the people were great to visit and help in any way , room was very nice with elevator for us older folks -------the area is full of exciting historic things to look at. GO downtown to the "mellow mushroom " and try one of their pizza ( if you like pizza, and who doesnt) they are fabulous

Review collected in partnership with Best Western

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thanks for telling us how much you liked our hotel and our staff. We appreciate your business and are grateful that you took the time to write a review. We hope you come back and stay with us again in the future. More

Nashville, Tennessee
Contributor
15 reviews 15 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2014

Everything was perfect with our reservation. After we got checked in and got our stuff into the room. Mom and I went to turn on the TV to watch the Alabama Football Game. We noticed that we could get the TV on but the cable would not come in. We tried different methods and finally I went to the front... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

We appreciate you feedback and thank you for choosing us during your stay in Decatur. I'll share you positive comments with the maintenance man who assisted you and thank him for making our guests his 1st priority. I hope we have the opportunity to serve you in the future. Thanks again, More

Hattiesburg, United States
1 review
3 of 5 stars Reviewed September 3, 2014

The kids truly loved the crisp clear pool! I like the fact that I did not need to get up and haul three kids to a restaurant for breakfast. I make this trip at least five times a year to visit my grandchild and have stayed here more than once. It is clean and the people are nice. This hotel... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for taking the time to complete a review on our hotel. Your satisfaction is very important to us and we appreciate your continued patronage. It was great to hear that you've stayed with us on several trips and we hope to have the opportunity to serve you in the near future. Thanks again. More

White Oak, Georgia
2 reviews
4 of 5 stars Reviewed August 16, 2014

My recent visit was for work travel, but the welcoming staff made myself and my coworkers feel right at home. We were welcomed "home" every day after 5 days of training and were greeted by friendly staff at the breakfast hour. The use of the office area made it a perfect choice for work travel. The ladies and gentleman behind... More

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

That's for the great comments about our staff. Dakota, our breakfast attendants and our front desk clerks will appreciate the compliments as they consider guest satisfaction their primary responsibility. We've worked hard on developing a staff that puts the customer ahead of everything else and your praise validates their effort. Thanks again More

Memphis, TN
Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 14, 2014 via mobile

Very clean rooms, great value for the price we paid. Friendly staff. Comfortable beds. The morning breakfast is a great value with eggs, biscuits, gravy, sausage and potatoes. Plus the waffle maker. Can easily recommend this hotel.

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for taking the time to acknowledge your positive experience at our hotel. Satisfied customers are our best source of advertising. We're glad we were able to meet your expectations and hope we have the opportunity to be your host on your next trip to Decatur. More

Wills Point, United States
1 review
5 of 5 stars Reviewed August 8, 2014

The employees were very helpful and friendly, concerned with our comfort. The room was spacious, very clean and comfortable. The breakfast was great. Every part of the hotel was clean and welcoming. We would recommend this hotel and would look forward to staying here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

It was great reading your review of our hotel. We strive to provide a friendly and clean environment where guests feel welcome and appreciated. I'm glad we met your expectations and we hope to serve you again in the future. More

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Additional Information about BEST WESTERN River City Hotel

Address: 1305 Front Ave., Decatur, AL 35603
Phone Number:
Location: United States > Alabama > Decatur
Price Range (Based on Average Rates): $
Number of rooms: 59
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Also Known As:
Best Western Decatur
Decatur Best Western

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