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BEST WESTERN River City Hotel

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1305 Front Ave., Decatur, AL 35603
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BEST WESTERN River City Hotel
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124 Reviews from our TripAdvisor Community

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Traveler rating
    59
    43
    11
    6
    5
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47
18
5
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (124)
  • Mar-May only
    (50)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (17)
All months
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I travel 25 to 30% of the year ....mostly for pleasure. We have stayed at many hotels in the range of $ 300. to $ 400. per night over the past 25 years ! ( mostly paid for by corporate tabs) While this property is not in that class...the level of friendly service, comfort, etc. would definately... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

We genuinely do appreciate your comments. Comparing our service and friendliness to $ 200.00 & $ 300.00 per night hotels you have stayed at and referring to us as the "Best Pet Friendly Hotel" really will uplift our teams spirits when reading your review. Knowing our guests appreciate our efforts makes everybody feel like we're accomplishing something we can be... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The Best Western, River City Hotel provided THE BEST complimentary breakfast of any hotel I've ever stayed at. They attended to every small detail for our extended family - all our rooms were on the same floor, the breakfast included eggs, waffles, yogurt and more, the staff was superb and the kids really enjoyed the pool!!!!! We will definitely be... More 

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Wow ! Thank you so much for the high praise. We really did enjoy accommodating your recent family reunion and we're thrilled that we exceeded your expectations. Thanks again for the business and for making our day by letting us know how well we did. We will look forward to your next visit. More 

Oxford, Alabama
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for just one night while attending the Alabama Jubilee. The hotel was very clean and the staff was very friendly and also knowledgeable about the area. The free breakfast was awesome! Many more choices than most continental breakfasts offer. I would definitely stay here again.

Was this review helpful? Yes 1
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Your comments were music to our ears. We strive to present affordable accommodations that reflect good quality in a clean, secure and welcoming atmosphere. The breakfast like the attitude of our staff is intentionally better than most limited service hotels offer because we want you to feel like you got your money's worth so you'll come back. I hope we... More 

Manitou, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We stopped just to relax and get some rest we considered several hotels in the area. We were very pleased with the service and quality of the room for the price. I also got the whirlpool room and it was worth the extra couple of dollars so I would highly recommend this if you are going to stay at this... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jim L, Guest Relations Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for choosing our hotel and for taking the time to note your positive experience. We're glad that you were able to enjoy one of our Jacuzzi Suites and hope you'll come back and see us again on your next trip through Decatur. Thanks again, More 

Evansville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I stay in many hotels - for business and for leisure. This is one hotel that I have to eke about the closest '10' that I could. Only wish this hotel was a little closer to the interstate and a different showerhead but that's just a personal wish. Great room, great staff. EXCEPTIONAL breakfast. Can't say much more than that.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for the high praise. We appreciate your comments as much as we appreciate your business. We hope to have the opportunity to serve you again in the future. Jim Larkin General Manager More 

MIDDLETON
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Staff was friendly, breakfast was good, room was clean and comfy, pool deck was clean and pool was clean/relaxing, location to things that I needed and/or wanted to do was perfect, price was right!! Handicapped accessible (including the pool!). If I return to Decatur, I'll be staying here again!

Review collected in partnership with Best Western

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for your comments and we are happy that you plan on staying with us again on your next visit to Decatur. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and... More 

Marysville, Ohio
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 30, 2015 via mobile

We are passing through on our way from Texas to Ohio and stopped for the night. The hotel is very clean and the staff, especially Beth at the front desk was very helpful and friendly and courteous. This place had recently been renovated and everything looks fairly new. The price was very affordable under $100 for a very beautiful suite.... More 

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Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

We always appreciate it when our guests take the time to complete a survey regarding their stay at our property. Your business is very important to us and we value your feedback. Beth will be delighted to know she made a positive impression. We're glad we were able to meet your expectations and we hope you will come back and... More 

Union City, Tennessee
1 review
5 of 5 stars Reviewed May 26, 2015

the whole building and grounds was well maintained and actually even smelled good!(my wife has a great sniffer,and a place must pass her test before anything) the staff and i mean everyone,were very helpful and friendly made you feel like family! April was our main contact and went out of her way to be helpful. Breakfast was overall the best... More 

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad your experience was a positive one and we will share your complimentary comments with... More 

Oxford, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

Our stay was great. The staff was very friendly and the breakfast was so yummy.We had eggs with peppers and meat, grits, gravy and biscuits, and potatoes with peppers. They had more stuff too, like cereal and yogurt. I highly recommended staying here if you visit Decatur.

Was this review helpful? Yes 1
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for completing the survey. We greatly appreciate your positive comments. A satisfied guest is our best advertisement. Your business is very important to us and we value your feedback. We are glad you found your hotel stay a pleasant experience hope you will come back and see us again soon. If I can be of assistance in the... More 

Tennessee
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 19, 2015

I don't usually stay at Best Westerns, but I am happy that I gave this one a try! After reading other reviews, I decided to stay here. I was pleasantly surprised. Rooms were a good size and clean. Beds were fairly comfortable and up to date. Staff was friendly and breakfast was good. I would stay here again.

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property and we're also glad you decided to stay with us. Your business is very important to us and we value your feedback. We find that guests who stay with us usually have something positive to stay and when there are negatives we want to hear about it... More 

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