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BEST WESTERN River City Hotel

Certificate of Excellence
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1305 Front Ave., Decatur, AL 35603
Best prices for: 1 room 1 guest
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BEST WESTERN River City Hotel
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BEST WESTERN River City Hotel
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119 Reviews from our TripAdvisor Community

Traveler rating
    56
    41
    11
    6
    5
See reviews for
45
18
5
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (119)
  • Mar-May only
    (50)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (17)
All months
MIDDLETON
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Staff was friendly, breakfast was good, room was clean and comfy, pool deck was clean and pool was clean/relaxing, location to things that I needed and/or wanted to do was perfect, price was right!! Handicapped accessible (including the pool!). If I return to Decatur, I'll be staying here again!

Review collected in partnership with Best Western

Was this review helpful? Yes
Marysville, Ohio
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

We are passing through on our way from Texas to Ohio and stopped for the night. The hotel is very clean and the staff, especially Beth at the front desk was very helpful and friendly and courteous. This place had recently been renovated and everything looks fairly new. The price was very affordable under $100 for a very beautiful suite.... More 

Was this review helpful? Yes
Union City, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago NEW

the whole building and grounds was well maintained and actually even smelled good!(my wife has a great sniffer,and a place must pass her test before anything) the staff and i mean everyone,were very helpful and friendly made you feel like family! April was our main contact and went out of her way to be helpful. Breakfast was overall the best... More 

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad your experience was a positive one and we will share your complimentary comments with... More 

Oxford, Alabama
1 review
5 of 5 stars Reviewed 1 week ago

Our stay was great. The staff was very friendly and the breakfast was so yummy.We had eggs with peppers and meat, grits, gravy and biscuits, and potatoes with peppers. They had more stuff too, like cereal and yogurt. I highly recommended staying here if you visit Decatur.

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for completing the survey. We greatly appreciate your positive comments. A satisfied guest is our best advertisement. Your business is very important to us and we value your feedback. We are glad you found your hotel stay a pleasant experience hope you will come back and see us again soon. If I can be of assistance in the... More 

Tennessee
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I don't usually stay at Best Westerns, but I am happy that I gave this one a try! After reading other reviews, I decided to stay here. I was pleasantly surprised. Rooms were a good size and clean. Beds were fairly comfortable and up to date. Staff was friendly and breakfast was good. I would stay here again.

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property and we're also glad you decided to stay with us. Your business is very important to us and we value your feedback. We find that guests who stay with us usually have something positive to stay and when there are negatives we want to hear about it... More 

Contributor
20 reviews 20 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for a week and had no issues. The room was always clean and well kept and the grounds are well maintained. I didn't eat breakfast but the choices available seemed to be better than average. Would definitely stay here again if in town.

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business and positive comments were greatly appreciated. We look forward to serving you again in the future. If I can be of assistance in the future, please don't hesitate to contact me at 256-301-1388. Thank you again for taking the time to complete the survey. We... More 

Decatur
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel recently underwent a total remodel, so I am glad the clerk mentioned that when I made the reservations, because the online reviews weren't the best. Could not have been more pleased with check-in clerk that evening....very accommodating. I will stay here each year now when I return on business.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. I'm glad you were pleased with our recent renovations. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other... More 

Benicia CA.
1 review
5 of 5 stars Reviewed 2 weeks ago

check in... the room...., the maid service...the breakfast room...all were made very easy by the staff that could not do enough for you...they were very pleasant and accommodating...a couple of the employees even came out to see my grand daughter play soft ball...I had a noise problem at 3:00 a.m. and the night clerk took care of it immediately...stayed 5... More 

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. It was great to hear the high praise of our staff and as you know from seeing our staff at your teams game we do take a personal interest in our guests. We are glad you are planning on coming back to see us again soon and... More 

Ft Worth, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Checked in with no great expectations. I was completely impressed with teh cleanliness and decor of the hotel. The friendliness of the staff impressed me most,especially Brandon Ayers and Marcus Cohn.

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. I'm exited that you felt we were a "Great Hotel for a Great Price". We might make that our motto because it is what we strive to be and what many of our guests are expressing when staying with us. Your business is very important to us... More 

Berry, United States
2 reviews
4 of 5 stars Reviewed April 27, 2015

Hotel was nice, Ammenities ok, and Breakfast was WONDERFUL. It was in a nice, safe location, and staff was extremely friendly. If you are looking for a pool, it's VERY small, so hope there aren't many people there

Review collected in partnership with Best Western

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for taking the time to review our hotel online and for the positive comments regarding our staff and breakfast offering. We take a lot of pride in making you feel welcomed and comfortable. We hope you'll consider returning to our hotel on your next visit to Decatur. Thanks again, More 

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