We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Decatur hotels

BEST WESTERN River City Hotel

1305 Front Ave., Decatur, AL 35603
Hotel website
Hotel deals
Hotel amenities
Special Offer
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN River City Hotel to your Saves list
BEST WESTERN River City Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
78%
Ranked #3 of 14 hotels in Decatur
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Pat B
  • Overview
  • Reviews (72)
  • Photos (24)
  • Amenities
  • Q&A
  • Room tips (8)
  • Location
  • More
Write a Review

72 people have reviewed this hotel

Traveler rating
    29
    27
    9
    4
    3
See reviews for
27
11
1
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

We visited Point Mallard Water Park with friends from church. I booked 6 rooms. Everyone was very pleased with the rooms and breakfast was very good. It was a lot better than expected. I would definitely stay here again if I'm back in this area.

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

We're glad we exceeded your expectations and pleased that you enjoyed our free full hot breakfast buffet. Our guests often tell us that our breakfast offering is one of the best and a big reason that they keep coming back. We hope we can serve you again on your next trip to Decatur. More

Georgia, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Good hotel for the money and great bed! The best part is they take pets, too. Breakfast wasn't organized and slow. Staff was extremely helpful and would recommend Best Western anywhere in the US that we have traveled from Montana to Virginia, Wisconsin to Florida.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thanks for taking the time to complete a TripAdvisor review. I'm glad you were pleased with our hotel and enjoyed your visit. If we can ever be of assistance in the future we'd love to have you back. Thanks again More

Columbia, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

very good value and great service from staff, breakfast was good but typical, furniture arrangement needs to be better in room, evening cookies were great !! good location near resturants and major roads and easy access from the highway. would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

I'm glad that you enjoyed your stay at our hotel. Since you mentioned the adjacent restaurants I hope you took advantage of the 10% discount Logan's Steak House offers our guests. We look forward to serving you again in the future. Thanks again. More

Pensacola, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff at the front desk were very helpful and friendly during my entire stay. They provided maps of the area and suggestions for dining. The breakfast was good and the lobby and breakfast area were always clean and inviting. Room access was from inside, making me feel more secure. I would definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

It was wonderful to read your great comments about our hotel and our staff. We appreciate your business and are thankful that you took the time to share your positive experiences by completing a TripAdvisor review. I hope you come back to see us on your next visit to Decatur as we'd love to serve your lodging needs in the... More

Northport, Alabama
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I stay at hotels regularly- at least twice a week- for my job. I was surprised, then, after reading all of the favorable reviews from other guests, as this property is not one that I would rate so highly in comparison to my other stays at other properties in other cities. I will say, that it is almost impossible, evidently,... More

Was this review helpful? Yes 1
Jim L, Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for taking the time to complete a TripAdvisor review regarding your stay at our hotel. I apologize for any inconveniences you encountered and regret that we failed to meet your expectations. Obviously the first room you were assigned to had several issues and should not have been in service. I agree that the problems noted in your review... More

Walhalla, South Carolina, United States
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 10, 2014

Husband and I had a meeting to attend in Tuscumbia,AL. This motel was a short drive to Tuscumbia. I called enroute to alert the staff we would be midnight or later arriving due to traffic delays. Room was ready and our registration complete for me to sign as we walked in. Breakfast was typical continental fair, fresh and hot. Staff... More

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

We were happy to be able to accomodate you on your visit through Decatur in route to Tuscumbia. We appreciate your positive comments and hope we can serve you again at some time in the future. Thanks again, More

Atlanta, United States
1 review
4 of 5 stars Reviewed June 10, 2014

Very clean property with a dynamic and helpful staff. The breakfast is well prepared and the breakfast chef is always smiling and a real credit to the chain. I did not pick up her name but the property is well run with a helpful staff and it is located on the Beltline in a convenient location neareswt the river.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for your gracious comments. Its our pleasure to serve you and we look forward to seeing you on your next visit to Decatur. Thanks again, More

Highland
Top Contributor
83 reviews 83 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 28, 2014

We stayed here four nights for a family wedding. The room is very basic but does include a small frig and a microwave. It was clean. The beds were fine. The staff is way above average! They were very friendly and whenever we had any kind of request they were on it immediately. I have waited a LONG time for... More

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for offering your comments regarding your stay at our hotel. We're glad that you found our hotel a good price value and we appreciate your comments about how attentive and responsive our staff was. We hope we can serve you again at some time in the future. Thanks again, More

Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 of 5 stars Reviewed May 22, 2014

We had an awesome stay once again. We went down for Mother's Day. I ordered flowers to be sent the hotel to surprise my mom and boy did they ever. The hotel already had them in the room when we checked in. The flower was a purple Azalea and it was beautiful. My mom thought that they started putting flowers... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

It was great to hear your feedback about our staff and hotel. We strive to do our best to make every guest experience a positive one and our staff will be thrilled to know we left a good impression. Thank you for your business and we look forward to serving you in the future. More

Arizona
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2014

This small to medium sized hotel was a pleasant surprise. Recent renovations to the lobby and breakfast area add a touch of beauty to the entry experience. The staff was friendly and helpful and the room was very comfortable and roomy, complete with microwave and refrigerator. The location was on the edge of the Decatur commercial district along the Beltline,... More

Was this review helpful? Yes
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

We sincerely appreciate you submitting this feedback on your recent stay at our property while in the area for business. We feel that we can provide a very positive guest experience starting at check-in, during breakfast, returning to your guest room that evening & at check-out!! We feel we are that hidden treasure that many business travelers are discovering, so... More

Owners: What's your side of the story?
If you own or manage BEST WESTERN River City Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN River City Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN River City Hotel

Address: 1305 Front Ave., Decatur, AL 35603
Phone Number:
Location: United States > Alabama > Decatur
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Priceline, Cheap Tickets, HotelsClick, Travelocity, BookingOdigeoWL, Hotels.com and Agoda so you can book your BEST WESTERN River City Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Decatur
Decatur Best Western

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (1)
Viewed
Bathroom (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Other (6)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Number of rooms
59

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer