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Comfort Inn

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3239 Point Mallard Pkwy, Decatur, AL 35601
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1 room 1 guest
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46 Reviews from our TripAdvisor Community

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Traveler rating
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    13
    4
    7
    9
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16
9
Solo
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7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (46)
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    (17)
  • Jun-Aug only
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    (6)
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Indiana
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

room was nice, did have a bit of a musty smell at first, clean, comfortable bed. clean towels, bathroom, Pleasant attendants. Overall nice quiet night, Attendants helped us find a nice place to eat. would stay again.

Was this review helpful? Yes
Ashley R, General Manager at Comfort Inn, responded to this review

Thank you so much for choosing to stay with us! I am pleased to hear you had a great experience and hope to see you again in the future! Best Wishes Ashley Rhame General Manager More 

Mount Vernon, Indiana, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff was amazing. Check in and check out was a breeze. The Room was comfortable and had power strip with ample plugs and USB ports for electronics charging. The refrigerator and microwave were tucked into a cabinet. An indoor pool was available. Thank you for a pleasant stay!

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Nashville, Tennessee
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 29, 2015

We were traveling to Florida in a Jeep Wrangler with the doors off with plans to overnight in Montgomery when a HUGE storm cell thwarted our plans. Not only was a room available at 7 pm, when we arrived the front desk manager could see our distress from the storm and went above and beyond expectations to accommodate us. Dana... More 

Was this review helpful? Yes 1
Ashley R, General Manager at Comfort Inn, responded to this review

I am so glad to hear that Ms. Dana provided such great customer service. One of our goals is to make sure every guest has an exceptional experience when the stay with us. We hope to see you again in the future! Best Wishes More 

Burns
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 1, 2015

I use to stay here at least once a month when calling on a account in the area I start making the account my first stop and continue south this trip I made it my last and had to stay the night. I'm glad I did the staff is still great the rooms are great and I had forgotten what... More 

Was this review helpful? Yes 1
Ashley R, General Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to review our property! I am so glad that you enjoyed your stay with us and hope we will see you in the future. Best Wishes More 

Marshall, Wisconsin
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed March 17, 2015

We usually stay ate his hotel every year on ourway to Florida. Each year it seems to ge progressively worse than the year before. This year the heating and air conditioning did work. The front desk staff tired to get it to work. He finally gave up and gave us a small fan to use I order to keep the... More 

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Ashley R, Guest Relations Manager at Comfort Inn, responded to this review

First of all, I want to thank you for taking time to review our property! You will be glad to know that we are actually in the process of upgrading and servicing all of our a/c units. I sincerely apologize for any inconvenience you and your family experienced while staying at our property. In addition, while some of our front... More 

San Diego, California
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed February 19, 2015

The previous hotel I stayed at had beds that were hard as rocks. The moment I walked in that room and plopped down on that bed I knew it was going to be a wonderful night sleep. The hotel is kept up very very well and the staff went out of their way to be kind friendly and hospitable. The... More 

Was this review helpful? Yes 1
Morehead, Kentucky
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 30, 2014

This place gets 4/5 stars on ComfortInn.com. They do not post negative reviews. Here is the truth: I left a review saying that the ice machine was broken and the prominently advertised HEATED POOL was in no was heated and ridiculously cold in December (as in hypothermia cold). My review never posted. The beds are very nice. The room is... More 

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Travelers are raving about these Decatur hotels

Metamora, Illinois, United States
2 reviews
2 of 5 stars Reviewed October 13, 2014

Stopped here to have dinner with some extended family while enroute to Florida. Never again. Except for convenience, this place is an embarrassment to the brand. The hallway and our room had a foul odor. The draperies are threadbare, wallpaper is peeling, there are dead lightbulbs in the bathroom and mis-matched paint on the walls and trim. Only one of... More 

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Cary, North Carolina
Level Contributor
127 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed October 4, 2014

My wife booked the hotel through the Decatur Convention & Visitor's Bureau during a US Soccer Regional Tourney hosted there in mid June. Many check-in problems were encountered-- too numerous to list. The entire stay the staff took no responsibility for anything and blamed all problems on the DCVB! They even gave my double room away to guests in our... More 

Was this review helpful? Yes 1
east-central Mississippi
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 22, 2014 via mobile

We stay almost exclusively at Domfort Inn. They had a nice motel with discounted rates.for retired military. The room was nice & everything worked like it supposed to work. We took advantage of the pool which was heated & relaxed in their soft luxurious king suite. A little on the dated side but up-to date on the amenities & bedding.... More 

Was this review helpful? Yes 1
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