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Hampton Inn Decatur

2.5 of 5 2041 Beltline Road SW, Decatur, AL 35601
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Certificate of Excellence 2014
Hampton Inn Decatur
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Hampton Inn Decatur
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155 reviews from our community

Traveler rating
    80
    43
    17
    7
    8
See reviews for
39
19
5
67
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Germantown, Tennessee
1 review
1 of 5 stars Reviewed yesterday NEW

Staff not friendly helpful and actually told me to find another hotel when I stated that they had given me a room that was not what I reserved. Customer service is extremely important when issues arise and they handled poorly. Do not recommend.

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Shoreline CT
Top Contributor
80 reviews 80 reviews
77 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I travel for my job A LOT! I like to stay in Hilton properties, so I booked the Decatur Hampton. Much to my surprise, this is a very cool property! The staff go above and beyond to make you feel welcome. FIRST time ever, housekeeping delivered snacks and fresh flowers (wait a minute, am I really at a Hampton)? Far... More 

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Decatur, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very professional front desk staff. Rooms were clean and quiet. Also given excellent advice on where to dine in the evenings. Great location for being near all you need along with being near place of work.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Richmond Hill, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel by far provided the best service I have ever received in a hotel. Every staff member personally greeted me. The maid walked down the hall and pressed the elevator when she saw my hands were full. The maintenance man was in the lobby and walked to the automatic opening doors to ensure they opened fully when I came... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hampton I, General Manager at Hampton Inn Decatur, responded to this review

We would like to thank you for your wonderful feedback. It was truly an honor to have you stay with us. We pride ourselves on our customer service and going above and beyond for each and everyone of our guest. We will most definitely pass along the great news to each department. Thank you for taking time to share your... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

I spent the weekend here while working at a customer down in Hartselle. I had been on the road for over a week and wanted a place that was quiet for the weekend. The breakfast was hot and I like the robust coffee-they could put out two of those. I did not see many people down there but I was... More 

Was this review helpful? Yes 1
Hampton I, General Manager at Hampton Inn Decatur, responded to this review

We would like to thank you for your feedback and sharing your experience. We are thrilled to know that you found us to be so accommodating. Here at the Hampton Inn we strive to make sure our guest are comfortable and satisfied with every aspect of our property here. We would like to thank you for choosing us while here... More 

Henderson, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

Excellent hotel, great staff, good location and good value for the price. I stay nowhere else when I am in this city. Staff really shows they are interested in you as a guest and go above and beyond to ensure your stay is perfect.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hampton I, General Manager at Hampton Inn Decatur, responded to this review

Hello, and thank you for taking time to share your visit with us at Hampton Inn, we greatly appreciate the feedback and kind comments about us here. We strive to go above and beyond for each and every guest and we thank you so kindly for noticing our great improvements and work ethic. Thank you for your business, see you... More 

Decatur IL (USA)
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I spent 3 nights this week in Room 129...and enjoyed my stay. The entire staff is friendly and obviously well-trained. The room was clean and furnishings were comfortable. There's a good breakfast selection and snack available late afternoon to early evening. The location was convenient for me and there's a nice Carmike 12 Movie theater a short drive away. A... More 

Was this review helpful? Yes 1
Hampton I, General Manager at Hampton Inn Decatur, responded to this review

I would like to thank you for your wonderful feedback, we strive hard to maintain our standards here while also making sure every guest feels comfortable and are satisfied. I will definitely pass along the great comments to our staff. Thank you for choosing our location while here in Decatur. We would be honored to have you stay again, as... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a great hotel and every member of the staff appreciates you each time you speak with them. Common phrases are 'Thank you for being here' and 'We appreciate you staying here'. Great customer service and great room, highly recommended.

Was this review helpful? Yes 1
Hampton I, General Manager at Hampton Inn Decatur, responded to this review

Thank you for taking time to share your experience about our property here in Decatur. Your feedback means a lot to us and Yes, we were honored to have you stay with us. We very much appreciate you and would hope that when your travels bring you back our way that you come and bless us with your presence. King... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I recently had a stay at this hotel. I made a mistake on my reservation. I booked the wrong night. Tom K. at the front desk went above and beyond to help me. The hotel was sold out and Tom began to call those that had not arrived yet to confirm they still need their room(s). Tom found a room... More 

Was this review helpful? Yes 1
Hampton I, General Manager at Hampton Inn Decatur, responded to this review

Hello, we would like to thank you for your kind comments about our staff here. We will most definitely pass along the great news to Mr. Tom. we pride ourselves on our great customer service and to know that you enjoyed your stay and our hospitable demeanor. We would be honored to have you stay with us in the near... More 

Cleveland, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Beware of their billing process! I booked 6 rooms and everyone showed up and occupied each room. When I checked my statement I was charged TWICE for a no-show, which was THEIR ERROR. Now I have to wait for 3 days until someone corrects it, then another 7-10 to get my money back. NEVER AGAIN!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton I, General Manager at Hampton Inn Decatur, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I am hoping to get an opportunity to speak with you regarding your stay and do hope to hear from you soon. I am sorry for the experience... More 

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Additional Information about Hampton Inn Decatur

Address: 2041 Beltline Road SW, Decatur, AL 35601
Phone Number:
Location: United States > Alabama > Decatur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Decatur 2.5*
Number of rooms: 91
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Also Known As:
Hampton Inn Decatur Hotel Decatur
Decatur Hampton Inn

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