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Hampton Inn Decatur

2.5 of 5 2041 Beltline Road SW, Decatur, AL 35601
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Certificate of Excellence 2014
Hampton Inn Decatur
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Hampton Inn Decatur
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161 reviews from our community

Traveler rating
    85
    43
    18
    7
    8
See reviews for
41
20
5
69
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (32)
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    (41)
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Erie, Pennsylvania
Top Contributor
61 reviews 61 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars NEW

We always stay at Hampton Inns while traveling and occasionally we have to make a reservation on the road. In this instance the Hampton Inn Reservation Number connected me with someone out of the country who had no idea where we were or where we needed to go. Consequently we ended up off the highway 20 miles round trip to... More 

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Hamilton, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

On vacation from hamilton heading to Panama City Florida. Icy roads stuck for 6 hours due to extreme accidents in traffic. We dragged ourselves into Hampton Inn exhausted and hungry. Staff Tom and Danielle, calmed us down, gave us a bag of food and treated us royally. I always stay at Hampton Inns when travelling and my experience tonight cements... More 

Was this review helpful? Yes 4
Hampton I, General Manager at Hampton Inn Decatur, responded to this review

I would like to take this time to thank you for your feedback and sharing your visit about our hotel. Here at Hampton we take great pride in our customer service and taking care of all guests and making sure your needs are our top priority. We will definitely pass along the great news to our fellow co workers. We... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well appointed hotel with friendly staff. The hotel was clean, the room furnishings were comfortable, the fitness center was well equipped and the continental breakfast was a very good selection of tasty and fresh food. I highly recommend this location, and would not hesitate to stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Hampton I, General Manager at Hampton Inn Decatur, responded to this review

We thank you for taking time to share your feedback, your comments and opinions are very much appreciated. We strive to maintain our standards while delivery our best customer service and we are extremely pleased that you enjoyed your stay. It would be an honor to serve you in the near future. We will look forward to your next visit... More 

Cornelia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The location was extremely convenient for my business trip. Staff greeted me and was incredibly friendly and enthusiastic. Even though my room was right beside elevators and vending, I had no disturbances.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Hampton I, General Manager at Hampton Inn Decatur, responded to this review

Good Morning, We thank you for taking time to share your feedback about your experience here, your comments and opinions are very much appreciated. We strive to maintain our standards while delivering our best customer service and we are extremely pleased that you enjoyed your stay. It would be an honor to serve you in the near future. We will... More 

Birmingham, United States
Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed here one night for sports tournament in town. Staff was *incredible* everyone friendly and helpful. Property is not new and is likely on the refresh list, but is really really well maintained. I had zero complaints. Best place in Decatur, IMO. Excellent location to restaurants,.

Was this review helpful? Yes 1
Hampton I, General Manager at Hampton Inn Decatur, responded to this review

Thank you so much for taking time to share your experience and great comments about our staff and property. Customer service is our top priority, we go above and beyond to make sure every guest is comfortable and satisfied while here. We would like to also thank you for your business and we will look forward to your next visit... More 

Nashville, TN
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a soccer a event. Staff were extremely friendly, offered snacks and soda or waters to my family. Snacks were also available in the lobby around 5ish. Rooms were clean. Seemed updated since our last stay there. No complaints other than the blanket in the bag in the closet smelled of smoke. Everything else was great. Convenient... More 

Was this review helpful? Yes 1
Hampton I, General Manager at Hampton Inn Decatur, responded to this review

We would like to thank you for taking time to share your experience. We really appreciate the great feedback and wonderful comments about our staff and Hotel. Here at Hampton Inn we pride ourselves on our customer service and the hard work we put into meeting our property standards and maintaining them. we would be honored to have you stay... More 

Germantown, Tennessee
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Staff not friendly helpful and actually told me to find another hotel when I stated that they had given me a room that was not what I reserved. Customer service is extremely important when issues arise and they handled poorly. Do not recommend.

Was this review helpful? Yes 2
Hampton I, General Manager at Hampton Inn Decatur, responded to this review

Hello, I would like to thank you for sharing your experience. Here at Hampton Inn Decatur, we pride ourselves on our great customer service and to know that you were dissatisfied with your stay disappoints us. We regret causing you any inconvenience. We thank you for you business and would hope for the chance to redeem ourselves. Best Regards, Edyta... More 

Shoreline CT
Top Contributor
80 reviews 80 reviews
77 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I travel for my job A LOT! I like to stay in Hilton properties, so I booked the Decatur Hampton. Much to my surprise, this is a very cool property! The staff go above and beyond to make you feel welcome. FIRST time ever, housekeeping delivered snacks and fresh flowers (wait a minute, am I really at a Hampton)? Far... More 

Was this review helpful? Yes 1
Hampton I, General Manager at Hampton Inn Decatur, responded to this review

We would like to thank you for your great feedback and comments about our staff and facility. We greatly appreciate your business and your loyalty to our Brand. Customer service is something we pride ourselves on and to know that your were completely satisfied makes it all worth the hard work. Thank you for staying with us while in Decatur... More 

Decatur, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very professional front desk staff. Rooms were clean and quiet. Also given excellent advice on where to dine in the evenings. Great location for being near all you need along with being near place of work.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hampton I, General Manager at Hampton Inn Decatur, responded to this review

We would like to thank you for sharing your experience and your kind comments about our staff and hotel. We pride ourselves on making sure our guest are completely satisfied and comfortable while here. I will most definitely pass along the great feedback to our team and we would look forward to serving you in the near future! Thank you,... More 

Richmond Hill, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel by far provided the best service I have ever received in a hotel. Every staff member personally greeted me. The maid walked down the hall and pressed the elevator when she saw my hands were full. The maintenance man was in the lobby and walked to the automatic opening doors to ensure they opened fully when I came... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Hampton I, General Manager at Hampton Inn Decatur, responded to this review

We would like to thank you for your wonderful feedback. It was truly an honor to have you stay with us. We pride ourselves on our customer service and going above and beyond for each and everyone of our guest. We will most definitely pass along the great news to each department. Thank you for taking time to share your... More 

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Additional Information about Hampton Inn Decatur

Address: 2041 Beltline Road SW, Decatur, AL 35601
Phone Number:
Location: United States > Alabama > Decatur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Decatur 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hampton Inn Decatur Hotel Decatur
Decatur Hampton Inn

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