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Microtel Inn & Suites by Wyndham Decatur

2.0 of 5
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2226 Beltline Road South-West, Decatur, AL 35601
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Microtel Inn & Suites by Wyndham Decatur
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Ranked #4 of 17 Hotels in Decatur
A recent review
3 of 5 stars reviewed 5 days ago
Chris W De Pere, Wisconsin
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283 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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De Pere, Wisconsin
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel because it was cheap and on our way to our destination. We have a family of five and since it was cheap we can afford two rooms so we can be comfortable. When we first got into the rooms they had a musty smell almost like cigars. I asked the front desk for air fresheners... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
Jim L, General Manager at Microtel Inn & Suites by Wyndham Decatur, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Johnson City, New York
1 review
2 of 5 stars Reviewed 1 week ago

Employees and service was excellent. Our room was like sleeping in a rain forest. Room was damp and chilly and had an odor of mold/mildew.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
Jim L, General Manager at Microtel Inn & Suites by Wyndham Decatur, responded to this review

On behalf of myself and all of our staff I apologize for any inconvenience you encountered during your recent stay. We appreciate your business and regret that your experience fell below our normal standards due to the dampness you encountered. The humidity and recent amount of rainfall we received lately created an issue in a couple of rooms related to... More 

Jasper
5 of 5 stars Reviewed 2 weeks ago

The morning staff at breakfast were so accomodating and thoughtful. The pool area was very nice and super clean! We would definitely stay at the Inn again .

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
Jim L, General Manager at Microtel Inn & Suites by Wyndham Decatur, responded to this review

We're pleased that you liked our staff and our hotel and we a grateful that you took the time to review our hotel. Your feedback is very important and we appreciate any constructive criticism that will help us improve our presentation to our guests. Thanks again More 

Bessemer, Alabama
1 review
4 of 5 stars Reviewed 2 weeks ago

great, wonderful fine lovely everyone was super nice! breakfast was not as good as it could have been.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
Jim L, General Manager at Microtel Inn & Suites by Wyndham Decatur, responded to this review

We're glad you enjoyed your stay at our hotel and we appreciate that you took the time to relay your experience in reviewing our hotel on Trip Advisor. We hope to serve you again on your next visit to Decatur. More 

Houston, Texas
1 of 5 stars Reviewed 2 weeks ago

My feet were black on the bottom from walking around in my room. The tub when i showered sounded and felt like i was going to fall thru the ceiling. Our room had a stinch of some sort.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
Jim L, General Manager at Microtel Inn & Suites by Wyndham Decatur, responded to this review

Thank you for completing the survey regarding your recent stay at our property. I am sorry we failed you and I am very concerned. Its disappointing to read such a negative experience from a guest who stayed in our hotel. We seldom see such bad reports and I'd like to know more so we can get to the bottom of... More 

Oakfield
5 of 5 stars Reviewed 2 weeks ago

we choose this hotel every time we go to decatur to stay, the staff has always been very pleasant to my family, the rooms are always clean, the breakfast is always plentiful and breakfast area is always clean. the breakfast hostess is always helpful and courteous and friendly.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
Jim L, General Manager at Microtel Inn & Suites by Wyndham Decatur, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We are happy that you enjoyed your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I am now finishing my week long stay here at the Microtel Inn in Decatur. I stayed here with a group of 25-30 ppl. I had a great time here, we all did. The best thing about this place, hands down, is the staff. Every day they have had smiles on their faces and greetings and farewells and good mornings... More 

Was this review helpful? Yes 1
Jim L, General Manager at Microtel Inn & Suites by Wyndham Decatur, responded to this review

Thank you for taking the time to complete review on our hotel. We are grateful for the positive comments about our facility and staff and we appreciate your business. We did experience a sudden and unexpected incident with a musty odor in 1/2 dozen rooms following a week of very rainy and humid weather. You were right that it was... More 

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