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Comfort Inn & Suites

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2212 Danville Road SW, Decatur, AL 35601
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Comfort Inn & Suites
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Comfort Inn & Suites
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76 reviews from our community

Traveler rating
    21
    22
    13
    12
    8
See reviews for
26
17
2
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first trip to Decatur for business and this hotel was great! They are renovating and the new rooms are WOW!!! I enjoyed a very good breakfast and had a light dinner in the evening...all free!!! I had a sandwich, salad and a glass of wine. They call it a Managers Reception and it's during the week from... More 

Was this review helpful? Yes
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I was thrilled to read your review. We all are very happy that you enjoyed your stay and look forward for your return. Your feedback is very important to us and we can assure you that we will use this information to... More 

Canton, GA
Contributor
17 reviews 17 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel. Good location in Decatur, AL. New oversized rooms and a great manager's reception at night. Staff was so friendly and the outside gazebo and pool were a nice touch. I will definitely stay at the property again when I am in the area. Enjoyed everything this hotel has to offer.

Was this review helpful? Yes
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Nunica
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 5, 2015

The hotel staff was very friendly. Our room was clean and comfortable. The carpeting throughout the hotel looked new or had recently been thoroughly cleaned. The water pressure in the shower was weak. The lobby is attractive but the breakfast area is very, very small.

Was this review helpful? Yes 2
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Jackson, Michigan
Top Contributor
481 reviews 481 reviews
46 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed December 10, 2014

I usually try to choose Comfort Inns. Due to traveling with a small dog, we don't have as many options. This was pet friendly with only a $10 fee. Our room was fine - very clean and comfortable. Staff was friendly. We didn't try the breakfast. Close to restaurants. Free wifi.

Was this review helpful? Yes 1
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are currently making changes at the hotel from new management to starting our updating of the actual property We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to... More 

Mexico City, Mexico
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 15, 2014

I haven't stayed at a comfort in since the 90's. I recall a pleasant experience. This is not what I was expecting. Horrible internet connection. No scanner in the business center but there is a typewriter. Not a cool Hemingway display model a late 80's typewriter. There is no desk. They tried to compensate with a square table that doesn't... More 

Was this review helpful? Yes 2
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Port Saint John, Florida, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 4, 2014

We stayed at this location for ten days. We travel here at least once or twice a year. But this last trip was just the worst. We were attacked every night by bed bugs. At first we thought it was fleas but we did not have any animals. When I called and wanted to switch rooms they were full and... More 

Was this review helpful? Yes
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Hello, I noticed that you stated that you visited in December of 2013 I wished I had known of any issues at an earlier time. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 27, 2014

The staff was so friendly and accommodating I've stayed here 3 times and it jus gets better especially the desk clerk and most of all the precious woman cookin the breakfast I will recommend to anyone also we have a very large dog n they were great w him it's hard to find a place w no weight limit which... More 

Was this review helpful? Yes 1
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Gary Kiper... More 

Corsicana, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 16, 2014

The first room they gave us smelled musty and of old smoke and the air conditioner was not working properly. When I called down to the front desk to see about switching rooms, the clerk stated that the hotel was completely booked and she was not sure if they would have another room available. Luckily, she found us a room... More 

Was this review helpful? Yes
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Birmingham, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2014

Wow this hotel was a delight. I came to visit my sister and do some shopping with her, eat and have a fun day together. The staff was excellent and cleanliness of the hotel was super. The lady in breakfast room (I Forgot her name.. Sorry) was very helpful. I was trying to cook a waffle and unaware how to... More 

Was this review helpful? Yes 1
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Gary Kiper General Manager Comfort Inn and Suites 2563551999 More 

Nashville, Tennessee
1 review
1 of 5 stars Reviewed July 5, 2014

On Saturday, June 28th, 2014, this "pet-friendly" establishment lost my pet dog. Although the staff knew my dog was staying at the hotel, housekeeping was not notified. My dog was let out of my suite, chased through the lobby and let outside through an open back door. My dog, Mac, was a former award winning show dog that I have... More 

Was this review helpful? Yes
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