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Comfort Inn & Suites

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2212 Danville Road SW, Decatur, AL 35601
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Comfort Inn & Suites
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80 Reviews from our TripAdvisor Community

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Traveler rating
    24
    22
    13
    13
    8
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27
19
2
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
  • All months
    (80)
  • Mar-May only
    (34)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (6)
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New York City, New York
1 review
2 of 5 stars Reviewed 5 days ago NEW

I stayed in Room 104 and got 6 bites overnight on my thigh. I took my suitcase and baked it outside in the 100+ degree sun for 12 hours and asked to switch rooms. No bites after I switched rooms, but I was careful - put toiletries, purse, etc. in bathroom and suitcase on coffee table. Put all my clothes... More 

Was this review helpful? Yes
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you so much for taking the time to submit comments concerning your complaint. We at the Comfort Inn & Suites strive for excellence in both service and accommodations. Sometimes we do fail and for that I apologize. You said you was not convinced that you were bitten by bed bugs It was unfortunate that I was not aware of... More 

Smiths Station Alabama
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here one night to break up our drive home after traveling on vacation, We had a great room and desk service was great. We were located across from The Mall so it was great to have shopping close by. You can walk to a few restaurants and Walgreens from the Hotel. They had a great Continental breakfast. We... More 

Was this review helpful? Yes 1
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Hummelstown, PA
Level Contributor
98 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed May 19, 2015

Driving from Pennsylvania to Louisiana, we needed a stopover. Found this place online and went thought the Choice Hotels website and found a great online-prepay deal. Wow! Sure got more than our money's worth here. Well-lit parking lot, friendly staff, clean room. We had a king non-smoking room and ended up with the handicapped accessible room. Huge bathroom, oversized room,... More 

Was this review helpful? Yes 2
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Sautee, Georgia, United States
Level Contributor
134 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed May 10, 2015

Even though this is a older hotel, it has been upgraded on the interior and modernized. The room was very comfortable as before and the breakfast was great. I recommend a higher floor to get away from any noise.

Was this review helpful? Yes 1
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Columbus, Ohio
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 18, 2015

This was my first trip to Decatur for business and this hotel was great! They are renovating and the new rooms are WOW!!! I enjoyed a very good breakfast and had a light dinner in the evening...all free!!! I had a sandwich, salad and a glass of wine. They call it a Managers Reception and it's during the week from... More 

Was this review helpful? Yes 2
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I was thrilled to read your review. We all are very happy that you enjoyed your stay and look forward for your return. Your feedback is very important to us and we can assure you that we will use this information to... More 

Canton, GA
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 16, 2015

This is a great hotel. Good location in Decatur, AL. New oversized rooms and a great manager's reception at night. Staff was so friendly and the outside gazebo and pool were a nice touch. I will definitely stay at the property again when I am in the area. Enjoyed everything this hotel has to offer.

Was this review helpful? Yes 1
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Nunica
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 5, 2015

The hotel staff was very friendly. Our room was clean and comfortable. The carpeting throughout the hotel looked new or had recently been thoroughly cleaned. The water pressure in the shower was weak. The lobby is attractive but the breakfast area is very, very small.

Was this review helpful? Yes 4
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Jackson, Michigan
Level Contributor
498 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
4 of 5 stars Reviewed December 10, 2014

I usually try to choose Comfort Inns. Due to traveling with a small dog, we don't have as many options. This was pet friendly with only a $10 fee. Our room was fine - very clean and comfortable. Staff was friendly. We didn't try the breakfast. Close to restaurants. Free wifi.

Was this review helpful? Yes 2
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are currently making changes at the hotel from new management to starting our updating of the actual property We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to... More 

Mexico City, Mexico
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed October 15, 2014

I haven't stayed at a comfort in since the 90's. I recall a pleasant experience. This is not what I was expecting. Horrible internet connection. No scanner in the business center but there is a typewriter. Not a cool Hemingway display model a late 80's typewriter. There is no desk. They tried to compensate with a square table that doesn't... More 

Was this review helpful? Yes 2
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Travelers are raving about these Decatur hotels

Port Saint John, Florida, United States
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 4, 2014

We stayed at this location for ten days. We travel here at least once or twice a year. But this last trip was just the worst. We were attacked every night by bed bugs. At first we thought it was fleas but we did not have any animals. When I called and wanted to switch rooms they were full and... More 

Was this review helpful? Yes
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Hello, I noticed that you stated that you visited in December of 2013 I wished I had known of any issues at an earlier time. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.... More 

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