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Comfort Inn & Suites

2.0 of 5 2212 Danville Road SW, Decatur, AL 35601
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Comfort Inn & Suites
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Comfort Inn & Suites
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72 reviews from our community

Traveler rating
    19
    20
    13
    12
    8
See reviews for
26
15
2
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (29)
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    (26)
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Mexico City, Mexico
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

I haven't stayed at a comfort in since the 90's. I recall a pleasant experience. This is not what I was expecting. Horrible internet connection. No scanner in the business center but there is a typewriter. Not a cool Hemingway display model a late 80's typewriter. There is no desk. They tried to compensate with a square table that doesn't... More

Was this review helpful? Yes
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Port Saint John, Florida, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed at this location for ten days. We travel here at least once or twice a year. But this last trip was just the worst. We were attacked every night by bed bugs. At first we thought it was fleas but we did not have any animals. When I called and wanted to switch rooms they were full and... More

Was this review helpful? Yes
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Hello, I noticed that you stated that you visited in December of 2013 I wished I had known of any issues at an earlier time. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 27, 2014

The staff was so friendly and accommodating I've stayed here 3 times and it jus gets better especially the desk clerk and most of all the precious woman cookin the breakfast I will recommend to anyone also we have a very large dog n they were great w him it's hard to find a place w no weight limit which... More

Was this review helpful? Yes
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Gary Kiper... More

Corsicana, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 16, 2014

The first room they gave us smelled musty and of old smoke and the air conditioner was not working properly. When I called down to the front desk to see about switching rooms, the clerk stated that the hotel was completely booked and she was not sure if they would have another room available. Luckily, she found us a room... More

Was this review helpful? Yes
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Birmingham, Alabama
1 review
5 of 5 stars Reviewed July 12, 2014

Wow this hotel was a delight. I came to visit my sister and do some shopping with her, eat and have a fun day together. The staff was excellent and cleanliness of the hotel was super. The lady in breakfast room (I Forgot her name.. Sorry) was very helpful. I was trying to cook a waffle and unaware how to... More

Was this review helpful? Yes
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Gary Kiper General Manager Comfort Inn and Suites 2563551999 More

Nashville, Tennessee
1 review
1 of 5 stars Reviewed July 5, 2014

On Saturday, June 28th, 2014, this "pet-friendly" establishment lost my pet dog. Although the staff knew my dog was staying at the hotel, housekeeping was not notified. My dog was let out of my suite, chased through the lobby and let outside through an open back door. My dog, Mac, was a former award winning show dog that I have... More

Was this review helpful? Yes
Liverpool, New York
Top Contributor
51 reviews 51 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 18, 2014

After a long day of travel I came to find a hotel that was in a great location, close to stores and restaurants. The property was clean, the service was impeccable and the breakfast was hot and delicious.

Was this review helpful? Yes 2
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Gary Kiper General Manager Comfort Inn and Suites 2563551999 More

Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 15, 2014 via mobile

I was in town for my son's soccer tournament. I had booked my room MONTHS in advance and called a week before I came to confirm my reservation. I arrived and was told I had no room and I was to stay at a different hotel for the night. I drove 5 hours never had a phone call or email... More

Was this review helpful? Yes
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Gary Kiper General Manager Comfort Inn and Suites 2563551999 More

2 reviews
1 of 5 stars Reviewed April 21, 2014

I called the Comfort Inn & suites to try and get a rate for a family member coming into town for the weekend. I told her what i needed and all i was told to call in the morning to make my reservation because she is new and dont know how to do it. Lets just say if you are... More

Was this review helpful? Yes
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Decatur
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 15, 2014

Had a power outtage at home due to snow and we packed up and stayed here for the duration. Price was higher then we anticipated BUT we had a very large room that had a seperate room with queen bed and flat screen, pull out couch and flatscreen in sitting area amd small kitchen. Pets allowed... staff VERY courtesy! Quiet... More

Was this review helpful? Yes 1
DecaturComfortInn, Manager at Comfort Inn & Suites, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Gary Kiper General Manager Comfort Inn and Suites 2563551999 More

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Additional Information about Comfort Inn & Suites

Address: 2212 Danville Road SW, Decatur, AL 35601
Phone Number:
Location: United States > Alabama > Decatur
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 101
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Also Known As:
Comfort Hotel Decatur
Comfort Inn And Suites
Comfort Inn Decatur
Decatur Comfort Inn

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