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Home-Towne Suites Decatur

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2125 Jameson Place, Decatur, AL 35603
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Home-Towne Suites Decatur
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56 Reviews from our TripAdvisor Community

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Traveler rating
    33
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    8
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16
5
4
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (56)
  • Mar-May only
    (12)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (13)
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1 review
5 of 5 stars Reviewed 1 week ago

The place was great! Really nice and clean. The staff was wonderful! !!! Only fifteen to twenty minutes from all our destinations. A waffle House , Burger King, Applebee's and A Red Lobster all within walking distance of the hotel... Last but not least the swimming pool!!! It was very well kept up and we met some really nice new... More 

Was this review helpful? Yes
Apex, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Our family stayed here in June. We would not stay here again. The first thing that happened was on the first full day of our stay. When we came back from our family event, our hotel door was left open by using the top lock extender arm. Nothing was taken except all of our towels, washcloths, and hand-towels. I'm thinking... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 22, 2015

I have made multiple attempts to have my bill corrected. There were charges on my credit card for a room I did not stay in due to how filthy it was. The manager of the Montgomery site is not skilled in customer service at all. There was a long line at the check-in desk and she tells the one person... More 

Was this review helpful? Yes 1
New Orleans, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

Everyone is personable. I will definitely be staying with the good people of Home-Towne Suites in Decatur, AL. Home-Towne Suites is walking distance to shopping, gyms, restaurants; great location. I would recommend staying here to anyone.

Was this review helpful? Yes 1
Birmingham
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 17, 2015

Traveling with a teens - anticipating an ice storm - I needed an affordable place to get a group of 8 in on short notice, and we were able to get what we needed in two of the rooms at this hotel. The staff members at the front desk were very friendly and helpful! The rooms were clean, comfortable, and... More 

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Cynthia B, Lead Guest Service Representative at Home-Towne Suites Decatur, responded to this review

Dear Ms. Reb K, thank you very much for your nice feedback after your recent stay at Home-Towne-Suites Decatur. We are happy to read, that you enjoyed your stay with us, but sad that you didn't get a chance to enjoy the US Space & Rocket Center. Upon your next stay with us, please don't hesitate to call ahead and... More 

Raleigh, North Carolina
Level Contributor
184 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed February 19, 2015

Room was large with a kitchenette that included pots/pans, utensils. Living room area was nice with a tv, couch and chair. Area was clean, smelled fresh and had clean bedding. This is an extended stay property so house keeping cleans only once a week. There is also an on-site laundry room for use. Property is well lit outside and we... More 

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Cynthia B, Lead Guest Service Representative at Home-Towne Suites Decatur, responded to this review

We are so very glad to know that you have enjoyed your stay with us and we appreciate your kind comments, hope to see you here again in the future. Kind regards, CMB More 

Brook, Indiana
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 13, 2015

We stayed here as an overnight stop on our way south. Check in was easy, and the room was clean and comfortable. The only surprise was that when we left the next morning the office was unattended. No problem, just surprising. I would stay there again.

Was this review helpful? Yes
Cynthia B, Lead Guest Service Representative at Home-Towne Suites Decatur, responded to this review

Greetings Mr. Bob L, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. I apologize for you not knowing about our operating hours. Upon check-in we give a welcome letter to... More 

Detroit, Michigan
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 1, 2015

Stopped here for a quick overnight on our way farther south. Arrived late after a 10+ hour drive and were treated most hospitably by Arlene who was on the front desk. Spacious room, clean, quiet with comfy beds. Great way to save more money by cooking your own food in the nicely appointed kitchenette. Most enjoyable!

Was this review helpful? Yes 3
Cynthia B, Lead Guest Service Representative at Home-Towne Suites Decatur, responded to this review

Dear Tantra Pala, it is great to hear that you had a memorable stay with us and thank you for recognizing our excellent customer service. Here at Home-Towne Suites Decatur we invest a lot of time and effort to ensure that our staff has the highest level of personalized service, to make your stay feel like you are at home.... More 

1 review
5 of 5 stars Reviewed January 20, 2015

We needed a place to accommodate a family of 8. The rooms were very clean and the kitchenette was perfect for our busy schedule and 3 small children. The staff was accommodating to a late check in. It was my mistake in skipping over the weekly housekeeping vs daily but housekeeping staff was very accommodating daily to see if additional... More 

Was this review helpful? Yes
Cynthia B, Lead Guest Service Representive at Home-Towne Suites Decatur, responded to this review

Dear Ms. Tonya B. thanks for your review and the time you took to share it with us. I am glad to hear that you have enjoyed your stay with us, and that we were able to accommodate you and your family. It is always a pleasure here at Home-Towne Suites Decatur to make sure our guest are comfortable and... More 

Decatur, Alabama
1 review
3 of 5 stars Reviewed January 13, 2015

I cannot say enough wonderful things about this place. The staff were friendly, extremely helpful and professional. The rooms were very clean and comfortable, and housekeeping do a fantastic job. Being a female and staying alone, safety is of a primary importance to me, and never at any time did I feel any concerns. I will certainly highly recommend the... More 

Was this review helpful? Yes
Cynthia B, Lead Guest Service Representive at Home-Towne Suites Decatur, responded to this review

Thank you so much for your review. I am glad that you found Home-Towne Suites Decatur a safe and clean place to stay. I have passed on the compliments to our staff, and the pleasure was all ours. Once again, thank you for choosing Home-Towne Suites Decatur. We are looking forward to your next visit. More 

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