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Courtyard by Marriott Decatur

3.0 of 5 1209 Courtyard Circle, Decatur, AL 35603
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Courtyard by Marriott Decatur
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Courtyard by Marriott Decatur
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88 reviews from our community

Traveler rating
    30
    32
    17
    4
    5
See reviews for
27
11
5
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 21, 2014

We had been avoiding the Courtyard in Decatur because it was one of the last properties to receive the Courtyard refresh and renewal. But, now that it is complete, it is once again a great place to stay! The rooms are modern and very clean. We experienced a minor check-in glitch (we were given another person's room, and only discovered... More 

Was this review helpful? Yes 1
Scott S, General Manager at Courtyard by Marriott Decatur, responded to this review

Thank you for your comments and we are glad you enjoyed your stay. Our team has also been excited in the new and refreshing look. Decatur in general is a hotspot for weekend team events, and we discuss with the event coordinator about each team's behavior to prevent excessive noise. We truly apologize for any inconvenience that you encountered. I... More 

1 review
5 of 5 stars Reviewed December 17, 2014 via mobile

Very clean, good beds, nice location. The staff was very nice and it was quiet. The rooms are nicely furnished and the shower was clean and everything functioned properly. The front desk has a snack bar and there is a limited Starbucks in the lobby with nice, modern seating and there is plenty of parking.

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Biasca, Switzerland
Contributor
18 reviews 18 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 9, 2014

I was very positively impressed by a guy named Trevor at my check in very late at night! Such a professionalism and kindness! I've stayed there just 4 nights but the staff has been always very helpful at any of my help request! The position it's very quiet!

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Jacksonville Beach, Florida
Senior Contributor
23 reviews 23 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 6, 2014

I stayed at the courtyard marriott on business for a week. I always stay at Marriott hotels but I am especially impressed with the service, staff, and the hotel. Great location in downtown Decatur. Walking distance to shops, restaurants, bars, etc and the hotel restaurant and bar is great too. Overall a great stay at a great hotel.

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Seaford, Delaware
Top Contributor
102 reviews 102 reviews
22 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed December 5, 2014

Price was fair... and changed during the stay. (went up) as the work week started. Location is decent. (on the beltline) The hotel's decor and design were excellent.Excellent lobby with light fare and beverages for a reasonable charge. Free wifi was good. Room was clean and neat and staff kept it that way for the duration of our stay. Staff... More 

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Decatur
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 2, 2014 via mobile

Do not stay at this hotel, the people who work there do not care and the room was Not clean. Worst service I have ever received. Wanted a Non smoking room and they kept putting us in a smoking room. After the 3rd time we just had to sleep in a smelly smoked filled room although they said we gave... More 

Was this review helpful? Yes 2
Scott S, General Manager at Courtyard by Marriott Decatur, responded to this review

Dear CarlnSuzy, I want to truly apologize for the unacceptable behavior of our staff, and the poor experience with your room. All Marriott properties are non-smoking and we will be reviewing with our entire staff on insuring we provide the explicit service you expect from a Marriott hotel. Your experience should not have happened and I would be more than... More 

Franklin, Tennessee
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 25, 2014

We stayed at the Courtyard for a soccer tournament. Checking in was a little bumpy as we were 15 minutes earlier than official check in time. The lady at the counter said it would be 20 minutes before we could check in and that we could wait in the lobby or go and come back. She offered to call me... More 

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2 reviews
5 of 5 stars Reviewed November 25, 2014 via mobile

My first impression was the outward appearance of the hotel. Well kept up and very clean. From check in to check out everything was fantastic! The staff, room and all other aspects of my stay could not have been any better. I will be visiting again.

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Tampa, Florida
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 20, 2014

My employer booked me here for a business trip and when I arrived was told they were overbooked. They sent me to best Western next door. I refused to stay there and when I came back they tried to send do me somewhere else. When they discovered I was platinum rewards their attitude changed and eventually found me a room.... More 

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Scott S, General Manager at Courtyard by Marriott Decatur, responded to this review

We apologize for any inconvenience you experienced while staying at the Courtyard Decatur. I have advised our housekeeping staff to insure ALL alarm clocks settings are in the off position. I have also asked our maintenance team to look at our pool heater to insure this is in proper working condition. We appreciate your business and again our sincere apologies. More 

Silver Point, Tennessee
2 reviews
5 of 5 stars Reviewed November 12, 2014

We had never stayed at a Courtyard by Marriott but we will definitely look for them again when we travel. The staff members were very helpful and friendly. The room was very clean and comfortable. It seemed like the carpet was new or recently cleaned. The bed was wonderful. We were very pleased with our experience.

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Additional Information about Courtyard by Marriott Decatur

Address: 1209 Courtyard Circle, Decatur, AL 35603
Location: United States > Alabama > Decatur
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Decatur 3*
Number of rooms: 113
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Also Known As:
Courtyard By Marriott Decatur Hotel Decatur
Courtyard Decatur
Decatur Marriott
Decatur Courtyard

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