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Amberley Suite Hotel

807 Bank Street Northeast, Decatur, AL 35601 (Formerly Country Inn & Suites By Carlson Decatur)
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1 room 1 adult
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46 Reviews from our TripAdvisor Community

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New Albany, Indiana
1 review
1 of 5 stars Reviewed December 27, 2015

Heater in the room did not work. We had to change rooms at 11:00 pm. They said they had no king size bed. So we had to stay the night in a room not a king. We had reserved a king size bed. There were only 10 cars in the parking lot so I'm sure they had a king size... More 

Helpful?
Thank Gary T
Saint Louis, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 15, 2015 via mobile

We arrived at our 1st room to find a few LARGE cockroaches (3inches) crawling up the bathroom wall. Due to being so tired & the lack of hotels in the area, we asked for another room rather than checking out. The second room appeared to be okay. About an hour later the children fell asleep and I went into the... More 

Helpful?
2 Thank ElleMeier22

Travelers are raving about these Decatur hotels

Atlanta, Georgia
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 1, 2015 via mobile

This was a good choice by our family reunion committee since our picnic was at Point Mallard. The rooms were clean and we enjoyed the suite with our own refrigerator and microwave to save us money on eating out. I was surprised when I got dressed to swim and realized that it's a kiddie pool not for swimming by adults.... More 

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Thank E_Bruce_Parks
Decatur, Alabama
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 7, 2015

The price isn't bad, and it's clean enough; but my room layout was strange, my bed was kinda hard, and the pillows weren't very soft either. I was looking for a place for an extended stay, and this one just didn't cut it. Their weekly rate was good, but the room didn't lend itself to any kind of a homey... More 

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Thank buckroy
Cincinnati
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 8, 2015

I have stayed all over the world in many different hotels. This one is in my top ten worst! Lobby loos great but that is where it stops. Carpet in the room was worn out, toilet was coming off the base and had to be held down to flush...the mini refigerator was broken down and buzzed all night...water spots all... More 

Helpful?
1 Thank TOYMOVER
Haleyville, Alabama, United States
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 3, 2014 via mobile

The hotel had great customer service. The rooms were clean and comfy. I gave it a 4 because we were not informed that they had recently reopened and would not be serving the complimentary breakfast as offered. They did give us gift cards to offset the cost of breakfast at a local restaurant. Also, the pool water was clear but... More 

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1 Thank Tabatha S
birmingham
Level Contributor
109 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed December 28, 2013

this is our second year to stay here due to our basketball team staying here for a tournament at DHS- so while the proximity to the school is good and there isn't another hotel any better closer- this is why we stay here with the team. but we won't be back- while i agree with the other comments- the staff... More 

Helpful?
3 Thank kp7236
Birmingham, Alabama
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 15, 2013

Everything at this hotel was excellant; the service, the rooms, and the breakfast to name a few. The htel is located in dowtown Decatur, near shopping and restaurants. It is a lovely hotel with lots of character and ambience. The place is very clean and the service is first rate. We had a conference group stay there and they were... More 

Helpful?
Thank usafmom54
Columbia, TN
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 20, 2013

I had the pleasure to stay in this hotel for a whole week while on business in Decatur. Upon entering the lobby, the interior is very clean and pretty. The front desk ladies I dealt with, Danielle and Tiffany, were very friendly and accommodating to my needs. I asked for a suite in the back and was very pleased with... More 

Helpful?
Thank Paul3009
Amberley Suite H, General Manager at Amberley Suite Hotel, responded to this review

Thank you for selecting Amberley Suite Hotel while staying in the Decatur area. As General Manager, I want to personally let you know that we appreciate your business. I am very pleased to hear about your enjoyable stay at our property. I am also pleased to know that Danielle and I helped in making your stay as pleasant as it... More 

Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 16, 2013

Where to start???? This was by far the worst experience I have ever had at a hotel. I have never felt more disgusted and dirty than I did for the 4 hours I was here. I ended up leaving to go to another hotel at 11:30pm because of how bad this place is. I was moved to a total of... More 

Helpful?
2 Thank Adam W
Amberley Suite H, General Manager at Amberley Suite Hotel, responded to this review

Adam, I want to start by apologizing for the state of the hotel during your brief stay. We are working very hard to make the necessary changes here so that your experience is not repeated. Please accept my apology and let me know what I can do to make the situation better for you. We want to make sure you... More 

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