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Amberley Suite Hotel

807 Bank Street Northeast, Decatur, AL 35601 (Formerly Country Inn & Suites By Carlson Decatur)
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1 room 1 guest
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45 Reviews from our TripAdvisor Community

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Traveler rating
    8
    11
    6
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    11
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19
5
1
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Saint Louis, Missouri
Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago

We arrived at our 1st room to find a few LARGE cockroaches (3inches) crawling up the bathroom wall. Due to being so tired & the lack of hotels in the area, we asked for another room rather than checking out. The second room appeared to be okay. About an hour later the children fell asleep and I went into the... More 

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Atlanta, Georgia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 1, 2015 via mobile

This was a good choice by our family reunion committee since our picnic was at Point Mallard. The rooms were clean and we enjoyed the suite with our own refrigerator and microwave to save us money on eating out. I was surprised when I got dressed to swim and realized that it's a kiddie pool not for swimming by adults.... More 

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Decatur, Alabama
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 7, 2015

The price isn't bad, and it's clean enough; but my room layout was strange, my bed was kinda hard, and the pillows weren't very soft either. I was looking for a place for an extended stay, and this one just didn't cut it. Their weekly rate was good, but the room didn't lend itself to any kind of a homey... More 

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Cincinnati
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 8, 2015

I have stayed all over the world in many different hotels. This one is in my top ten worst! Lobby loos great but that is where it stops. Carpet in the room was worn out, toilet was coming off the base and had to be held down to flush...the mini refigerator was broken down and buzzed all night...water spots all... More 

Was this review helpful? Yes 1

Travelers are raving about these Decatur hotels

Haleyville, Alabama, United States
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 3, 2014

The hotel had great customer service. The rooms were clean and comfy. I gave it a 4 because we were not informed that they had recently reopened and would not be serving the complimentary breakfast as offered. They did give us gift cards to offset the cost of breakfast at a local restaurant. Also, the pool water was clear but... More 

Was this review helpful? Yes 1
birmingham
Level Contributor
96 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed December 28, 2013

this is our second year to stay here due to our basketball team staying here for a tournament at DHS- so while the proximity to the school is good and there isn't another hotel any better closer- this is why we stay here with the team. but we won't be back- while i agree with the other comments- the staff... More 

Was this review helpful? Yes 3
Birmingham, Alabama
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 15, 2013

Everything at this hotel was excellant; the service, the rooms, and the breakfast to name a few. The htel is located in dowtown Decatur, near shopping and restaurants. It is a lovely hotel with lots of character and ambience. The place is very clean and the service is first rate. We had a conference group stay there and they were... More 

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Columbia, TN
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 20, 2013

I had the pleasure to stay in this hotel for a whole week while on business in Decatur. Upon entering the lobby, the interior is very clean and pretty. The front desk ladies I dealt with, Danielle and Tiffany, were very friendly and accommodating to my needs. I asked for a suite in the back and was very pleased with... More 

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Amberley Suite H, General Manager at Amberley Suite Hotel, responded to this review

Thank you for selecting Amberley Suite Hotel while staying in the Decatur area. As General Manager, I want to personally let you know that we appreciate your business. I am very pleased to hear about your enjoyable stay at our property. I am also pleased to know that Danielle and I helped in making your stay as pleasant as it... More 

Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 16, 2013

Where to start???? This was by far the worst experience I have ever had at a hotel. I have never felt more disgusted and dirty than I did for the 4 hours I was here. I ended up leaving to go to another hotel at 11:30pm because of how bad this place is. I was moved to a total of... More 

Was this review helpful? Yes 2
Amberley Suite H, General Manager at Amberley Suite Hotel, responded to this review

Adam, I want to start by apologizing for the state of the hotel during your brief stay. We are working very hard to make the necessary changes here so that your experience is not repeated. Please accept my apology and let me know what I can do to make the situation better for you. We want to make sure you... More 

Mobile, Alabama
1 review
5 of 5 stars Reviewed August 2, 2013

My family spent the weekend here for my family reunion and enjoyed every minute of it. We had our family dinner reception in a banquet room located at the hotel on Saturday evening. The hotel staff was wonderful and treated everyone so kind the entire weekend. The suite room I stayed in on Friday and Saturday was very large and... More 

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Amberley Suite H, General Manager at Amberley Suite Hotel, responded to this review

Scott, I am pleased to hear about your enjoyable stay at our property. We appreciate your feedback. I'm glad that you were able to find our staff friendly and helpful. If we can ever assist in the future, please do not hesitate to call. Thank you, Tiffany L. Garth General Manager More 

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