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All 9 Cullman hotels

Holiday Inn Express Cullman

2.5 of 5 Hotel   |   2052 Hays Drive, Cullman, AL 35058
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80%
Ranked #3 of 9 hotels in Cullman
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
erhwil lexington
  • Overview
  • Reviews (72)
  • Photos (22)
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  • Room tips (12)
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72 people have reviewed this hotel

Traveler rating
    43
    15
    9
    1
    4
See reviews for
28
15
3
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
lexington
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed earlier this month on way to New Orleans. Hotel is clean, employees were incredibly friendly, helpful. Room was spacious, complimentary breakfast was very good with nice selection of food available. However this town closes its doors early. Got into Cullman at around eleven and everything except denny's and fast food was closed. No beer can be purchased after ten... More

Was this review helpful? Yes
mchoisser, Manager at Holiday Inn Express Cullman, responded to this review

Dear erhwil, Thank you for the nice review of our hotel. I'm glad to hear you enjoyed your stay with us. I'm sorry you didn't enjoy our town it is a small town and it is very unique.If you ever do come back please stay with us again. Thank you, Ben Clowers Guest Service Manager More

Cape Coral, Florida
Contributor
13 reviews 13 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 23, 2014

Loved the smiles and loved the dining room staff. Loved the IDEA of employees being helpful, but the reality is they were incompetent. Didn't get to personally speak with the GM, who remained isolated, but each and every "manager", while polite and seemingly sincere, was unable to detangle botched reservations, even after three days. Housekeeping was polite and cheery but... More

Was this review helpful? Yes
mchoisser, General Manager at Holiday Inn Express Cullman, responded to this review

Dear carryfont, Thank you so much for taking the time to review our hotel. Guest feedback and candid comments are so very important to us, as they help us to improve our service and become stronger. Unfortunately, this type of review format does not give me the information that I need to get to the bottom of where the break... More

Mt. Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 18, 2014

I was hoping this hotel would live up to Trip Advisor reviews but I was let down. Our room had an odor much like mold and we had to switch rooms right away. The next room was better but the bathroom was pretty beat up and could use some TLC. Floors were chipped, paint was dirty, and the floor needed... More

Was this review helpful? Yes
mchoisser, General Manager at Holiday Inn Express Cullman, responded to this review

Dear Angellkiss 19, Thank you so much for your candid review of our hotel. I know that you have quite a few choices when it comes to choosing a hotel and our goal is to give our guests the best service and the best product. I am very disappointed that we did not live up to other reviewer's comments for... More

2 reviews
5 of 5 stars Reviewed June 18, 2014

Was there for 3 nights. First night we were woken up at 6am to loud people in the room next to us. Front desk manager switched us rooms and was very helpful. Staff was welcoming during the whole stay.

Was this review helpful? Yes
mchoisser, General Manager at Holiday Inn Express Cullman, responded to this review

Dear Brent T, Thank you for taking the time to review our hotel. While I'm sorry that you had a problem with the noise level in and around your room, I'm so pleased to hear that the problem was immediately taken care of and that our staff took good care of you while you were here. Thanks again and we... More

Indianapolis, Indiana
Top Contributor
82 reviews 82 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 11, 2014

This is a lovely hotel that was conveniently located on our route back home from Florida. The decor is beautiful and wonderfully updated. Our room was clean, quiet, and comfortable. The staff was friendly and efficient. Breakfast was just what we needed before getting back on the road to home. There was a lady monitoring the dining room who was... More

Was this review helpful? Yes
mchoisser, General Manager at Holiday Inn Express Cullman, responded to this review

Thank you for the review of our hotel! We did just finish a full scale renovation and are very proud of the new look of our hotel. I appreciate you letting us know that you enjoyed your stay. Thanks again and we hope to welcome you back! Michelle Choisser General Manager More

Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 31, 2014

Well stocked , Very good complimentary breakfast. Indoor Pool open till 11:00 pm. I liked that . Friendly staff, Room was clean, Bedding was clean, Room did have an odor, like a moisture odor I couldn't figure it out. Maybe because it was right across from the pool. One of the bulbs in the bathroom light kept flickering . If... More

Was this review helpful? Yes
mchoisser, General Manager at Holiday Inn Express Cullman, responded to this review

Thank you for taking the time to review our hotel. I'm thrilled that you enjoyed your stay and I appreciate your candid comments about your room. I always welcome the opportunity to improve our property, which improves our guests' experience! Thank you again and God bless! Michelle Choisser General Manager More

Saint Louis, Missouri
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 27, 2014

Everyone from the front desk staff to the breakfast area people were super friendly! The rooms were clean, and the beds were comfortable. I, too, like that they provide both firm and soft pillows. The only complaint from my family was that the biscuits at breakfast were not very good.

Was this review helpful? Yes
mchoisser, General Manager at Holiday Inn Express Cullman, responded to this review

Hello! Thank you for taking the time to review our hotel. I am thrilled that you enjoyed your stay with us and we certainly hope that we'll be able to see you again. I will take some time to review our breakfast items, biscuits in particular, and see if perhaps there is some improvement that can be made. Guest feedback... More

1 review
5 of 5 stars Reviewed April 19, 2014

We stayed 1 night here on our way to Florida and it was great! The rooms were very clean, the whole place smelled new and clean also. The beds, bedding and pillows were very comfortable. There were both firm and soft pillows to choose from. The shower pressure was great. A huge continental breakfast that tasted good and the staff... More

Was this review helpful? Yes
mchoisser, General Manager at Holiday Inn Express Cullman, responded to this review

Thank you so much for taking the time to review our hotel! Guest feedback is so very important, not only to the hotel as work to improve our property and service, but also to other guests who travel into our area. I'm thrilled that you enjoyed not only our hotel, but also our community. Thanks again and we wish you... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2014

I dont have a single negative thing to say about this hotel. We stayed 4 nights and I was extremely pleased with everything. The customer service, cleanliness, everything was outstanding. When I go back, this is def where I will be staying!

Was this review helpful? Yes
mchoisser, General Manager at Holiday Inn Express Cullman, responded to this review

Dear Krystal S, Wow! Thanks for your kind comments about our hotel. I'm so glad that you enjoyed your stay with us and that our staff took good care of you while you were here. We look forward to seeing you again! Michelle Choisser General Manager More

Huntsville, Alabama
1 review
5 of 5 stars Reviewed April 15, 2014

This hotel is about 4 to 5 miles away from where Travel Ball tournaments are held. That wasn't to bad considering the accommodations and safe location that was provided. The suite was perfect for 3 adults and 2 children. Breakfast could have longer serving hours. That would probably be the only complaint. I went based off of the pictures provided... More

Was this review helpful? Yes
mchoisser, General Manager at Holiday Inn Express Cullman, responded to this review

Thank you for taking the time to review our hotel! We take guest feedback very seriously, so your comments are very welcome and very much appreciated. I'm glad that you enjoyed your stay with us and that our staff took good care of you while you were here. Thanks again and we wish you the very best! Michelle Choisser General... More

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Additional Information about Holiday Inn Express Cullman

Address: 2052 Hays Drive, Cullman, AL 35058
Phone Number:
Location: United States > Alabama > Cullman
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cullman 2.5*
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Also Known As:
Holiday Inn Express Cullman Hotel Cullman
Holiday Inn Cullman

22 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Visit Cullman, Alabama and experience true southern hospitality at the Holiday Inn Express Hotel and Suites, our town's finest hotel.This hotel is equipped with everything a traveler may need for a comfortable home away from home. Our hotel features interior corridors, and 78 professionally decorated rooms to give you an upscale environment. These bright, airy rooms are equipped with a 27 TV with cable and HBO, microwave, refrigerator, coffeemaker, iron and ironing board, hairdryer, and two 2-line phones. Stay connected with high speed internet access throughout the hotel and free local calls. Get your work done at your executive work desk w/ergonomic chair. For your convenience, our hotel has a fitness center, indoor heated swimming pool, and guest laundry on site. All guests receive a free USA Today newspaper.Enjoy our complimentary deluxe breakfast featuring daily hot items, our world famous cinnamon rolls, and Smart Roast coffee.Are you planning a meeting? Our two meeting rooms can hold groups up to 120, set any way you prefer.We are located East of Interstate 65 off of Exit 310. ... more   less 
Number of rooms
94

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