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28 A Rowland Road, Kolkata (Calcutta) 700 020, India
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Roland Hotel
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  • Overview
  • Reviews (10)
  • Photos (31)
  • Amenities
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  • Room tips (4)
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10 people have reviewed this hotel

Traveler rating
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    4
    2
    2
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3
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2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
1 review
3 of 5 stars Reviewed 2 days ago NEW

The room were pretty ok and comfortable. Among other hotels I checked out, location wasn't bad either.. But there were bugs all over the room. Small cockroaches and ants, under the fridge, the chair, even with the tea bags. So if you are ready to overlook that, it's ok. They didn't have any idea what they had in their menu... More

Was this review helpful? Yes
Dhanbad, India
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 14, 2014

To start with, I spent only few hours (8 to be precise) in the hotel and already have loads to share. Check in was smooth. Dont expect people to be in uniforms except a tall middle aged man who works as security guard, GRE, lift man, bell boy and oh ya also a concierge. A shabby room, where the linen... More

Was this review helpful? Yes 2
Hyderabad
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 5, 2013

Well, This was a family function make-shift staying place. Though the location is kind of ok, quite surroudings,the hotel itself is nothing to harp about. Place is small,rooms are average, washrooms are average too. Bedsheets are dirty and surely require immediate attention. The only plus point was Fast Wifi ! Stay only if no other option or you are compelled... More

Was this review helpful? Yes
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thank you for your review. At the time of your visit, we had a lot of rooms booked for a family wedding function. We try to give as much value to our guests as possible by providing free breakfast, free toiletries, free newspaper, large LCD TV in the room, free Wi-fi, and free car parking. We will definitely... More

Travelers are raving about these Kolkata (Calcutta) hotels

Kolkata
1 review
5 of 5 stars Reviewed November 8, 2013

I went to Roland Hotel yesterday and was simply blown away by the hospitality. First time I saw someone at a hotel greeting a guest like a human being genuinely and not with a plastic smile that I find in most hotels. Being a foodie, I wanted to try some of the dishes. Grilled chicken and chicken drumstick of Roland... More

Was this review helpful? Yes
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, We were delighted to be your chosen hotel during your recent stay in Kolkata and we sincerely appreciate your business. We are very glad that you enjoyed your stay. We look forward to seeing you again. Best Regards, Management & Staff Roland Hotel More

Bhubaneswar, Orissa, India
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 16, 2012

thank god i booked this hotel for a day last weekend,it soon turned out to be our biggest night mare ever,There was NO ELECTRICITY FOR THE WHOLE DAY..can anyone believe that?? We had to flee to the nearest mall half asleep & recklessly tired & exhausted from our journey for peace. the hotel was undergoing maintenance throughout the day,the complimentary... More

Was this review helpful? Yes 4
Rishika29, Owner at Roland Hotel, responded to this review

Dear Guest, I would like to apologize for your very bad experience at our hotel. At the time of your stay Roland Hotel was undergoing massive renovation of all its 27 rooms, bathrooms, kitchen, lobby, banquet and lift. We have now greatly improved our service, with a new management and staff. Hope you will choose to stay with us again.... More

Arad, Romania
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 18, 2012

The title just about sums up the experience I had during my 2 night stay at the hotel. The hotel was ill maintained, with dirty bathrooms, leaky taps and poor lighting. The staff was improperly trained and not very well mannered. Its a below par hotel masquerading as a 3 star hotel just by virtue of its location in central... More

Was this review helpful? Yes 1
Rishika29, Owner at Roland Hotel, responded to this review

Dear Guest, During your stay Roland Hotel was undergoing a very massive renovation of all its rooms, bathrooms, kitchen, lobby and banquet. And we have now made several changes to our management and staff. Hope you will choose us again. Best Regards, Management & Staff Roland Hotel More

Oxford, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 2, 2011

We stayed in Roland Hotel for 2 nights and loved the room and the hotel staff. They also offer complimentary wi-fi in the room as well as breakfast. Clean (standard of cleanliness is different in India...) and nice hotel.

Was this review helpful? Yes 3
Rishika29, Owner at Roland Hotel, responded to this review

Dear Guest, Thank you so much for your review. We are very glad that you enjoyed your stay. We look forward to seeing you again. Best Regards, Management & Staff Roland Hotel More

Lisbon
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 21, 2010

Rooms smelling of smoke with very basic bathroom and not as clean as you would expect. The hotel personnel kept waking me at 7AM asking for laundry...

Was this review helpful? Yes 2
India
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 30, 2010

Hotel Roland is situated in the centre of Kolkata with al the shopping malls nearby but the rooms were very small and no great furnishings and the bathroom was just too small and dingy and all the drainage was blocked throughout our stay in the hotel. To sum it up, a very average hotel which needs renovation and improvement in... More

Was this review helpful? Yes 2
BHUBANESWAR
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 16, 2010

A budget hotel.food is good but rooms are not so good.The bathrooms need to be upgraded.The location is good.external look is ok but the hotel need upgradtion immediately.

Was this review helpful? Yes 2
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Additional Information about Roland Hotel

Address: 28 A Rowland Road, Kolkata (Calcutta) 700 020, India
Location: India > West Bengal > Kolkata (Calcutta)
Price Range (Based on Average Rates): $
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Also Known As:
Roland Hotel India/Kolkata (Calcutta), Asia

31 photos of this hotel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Airport Transportation
Official Description (provided by the hotel)
Centrally located in Kolkata, Roland Hotel is 4 km from Victoria Memorial, 11 km from Howrah Station and 25 km from Netaji Subhas Chandra Bose International Airport. It offers round the clock room service, a computer area, free Wi-Fi and parking. Complimentary Wi-Fi and flat-screen TVs are offered for your entertainment. Rooms come with elegant earth colour tones and warm lighting. Each well-appointed unit has a mini-bar, personal safe and private bathroom. Some bathrooms have a bathtub while others have a shower. Guests are served a complimentary breakfast. Additional amenities include multi-lingual staff, laundry facilities and complimentary newspapers. There is a 3,500 square foot function hall suitable for weddings, conferences or parties. Guests can enjoy a selection of international cuisine in the restaurant. Service staff of Roland Hotel can assist with currency exchange and car rental services. Ticketing and day trip arrangements can be made at the tour desk. ... more   less 
Number of rooms
27

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