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Roland Hotel

28 A Rowland Road, Kolkata (Calcutta) 700 020, India
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Roland Hotel
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12 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Ahmedabad, India
1 review
4 of 5 stars Reviewed yesterday NEW

It was a official come personal trip, location of the hotel was very good right in the heart of the city and very near to all the places I had to visit, Rooms are very neat and clean and the staff were very courteous, only had a problem with shower place in the bathroom... its too small a cube... otherwise... More 

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Delhi
1 review
4 of 5 stars Reviewed August 12, 2014

We stayed in Roland Hotel for 2 nights and loved the room, facilities in hotel and the hotel staff. Our team had wonderful time there and had enjoyed the food offered during our stay. We had very comfortable two days workshop over there. :)

Was this review helpful? Yes
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thank you for your review. It is a pleasure to read that you enjoyed your stay at Roland Hotel. Our team is indebted to you for your kind compliments. Our location combined with modern day amenities make our hotel a great place to stay. I look forward to welcoming you back in the not too distant future. Best... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 31, 2014

The room were pretty ok and comfortable. Among other hotels I checked out, location wasn't bad either.. But there were bugs all over the room. Small cockroaches and ants, under the fridge, the chair, even with the tea bags. So if you are ready to overlook that, it's ok. They didn't have any idea what they had in their menu... More 

Was this review helpful? Yes
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thank you for your review, we have addressed your issues and we are constantly trying to improve our housekeeping and room service facilities. We hope you will choose Roland Hotel next time you are in the city. Best Regards, Management & Staff Roland Hotel More 

Dhanbad, India
Top Contributor
60 reviews 60 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 14, 2014

To start with, I spent only few hours (8 to be precise) in the hotel and already have loads to share. Check in was smooth. Dont expect people to be in uniforms except a tall middle aged man who works as security guard, GRE, lift man, bell boy and oh ya also a concierge. A shabby room, where the linen... More 

Was this review helpful? Yes 2
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thank you for your review. We try to give as much value to our guests as possible by providing free breakfast, free toiletries, free newspaper, large LCD TV in the room, free Wi-fi, and free car parking. We will definitely look into the issue of the linens as it is important to us that your stay be as... More 

Hyderabad
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed December 5, 2013

Well, This was a family function make-shift staying place. Though the location is kind of ok, quite surroudings,the hotel itself is nothing to harp about. Place is small,rooms are average, washrooms are average too. Bedsheets are dirty and surely require immediate attention. The only plus point was Fast Wifi ! Stay only if no other option or you are compelled... More 

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Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thank you for your review. At the time of your visit, we had a lot of rooms booked for a family wedding function. We try to give as much value to our guests as possible by providing free breakfast, free toiletries, free newspaper, large LCD TV in the room, free Wi-fi, and free car parking. We will definitely... More 

Travelers are raving about these Kolkata (Calcutta) hotels

Kolkata
1 review
5 of 5 stars Reviewed November 8, 2013

I went to Roland Hotel yesterday and was simply blown away by the hospitality. First time I saw someone at a hotel greeting a guest like a human being genuinely and not with a plastic smile that I find in most hotels. Being a foodie, I wanted to try some of the dishes. Grilled chicken and chicken drumstick of Roland... More 

Was this review helpful? Yes
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, We were delighted to be your chosen hotel during your recent stay in Kolkata and we sincerely appreciate your business. We are very glad that you enjoyed your stay. We look forward to seeing you again. Best Regards, Management & Staff Roland Hotel More 

Bhubaneswar, Orissa, India
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 16, 2012

thank god i booked this hotel for a day last weekend,it soon turned out to be our biggest night mare ever,There was NO ELECTRICITY FOR THE WHOLE DAY..can anyone believe that?? We had to flee to the nearest mall half asleep & recklessly tired & exhausted from our journey for peace. the hotel was undergoing maintenance throughout the day,the complimentary... More 

Was this review helpful? Yes 5
Rishika29, Owner at Roland Hotel, responded to this review

Dear Guest, I would like to apologize for your very bad experience at our hotel. At the time of your stay Roland Hotel was undergoing massive renovation of all its 27 rooms, bathrooms, kitchen, lobby, banquet and lift. We have now greatly improved our service, with a new management and staff. Hope you will choose to stay with us again.... More 

Arad, Romania
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 18, 2012

The title just about sums up the experience I had during my 2 night stay at the hotel. The hotel was ill maintained, with dirty bathrooms, leaky taps and poor lighting. The staff was improperly trained and not very well mannered. Its a below par hotel masquerading as a 3 star hotel just by virtue of its location in central... More 

Was this review helpful? Yes 1
Rishika29, Owner at Roland Hotel, responded to this review

Dear Guest, During your stay Roland Hotel was undergoing a very massive renovation of all its rooms, bathrooms, kitchen, lobby and banquet. And we have now made several changes to our management and staff. Hope you will choose us again. Best Regards, Management & Staff Roland Hotel More 

Oxford, United Kingdom
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 2, 2011

We stayed in Roland Hotel for 2 nights and loved the room and the hotel staff. They also offer complimentary wi-fi in the room as well as breakfast. Clean (standard of cleanliness is different in India...) and nice hotel.

Was this review helpful? Yes 3
Rishika29, Owner at Roland Hotel, responded to this review

Dear Guest, Thank you so much for your review. We are very glad that you enjoyed your stay. We look forward to seeing you again. Best Regards, Management & Staff Roland Hotel More 

Lisbon
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 21, 2010

Rooms smelling of smoke with very basic bathroom and not as clean as you would expect. The hotel personnel kept waking me at 7AM asking for laundry...

Was this review helpful? Yes 2
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Additional Information about Roland Hotel

Address: 28 A Rowland Road, Kolkata (Calcutta) 700 020, India
Location: India > West Bengal > Kolkata (Calcutta)
Price Range (Based on Average Rates): $
Number of rooms: 27
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Also Known As:
Roland Hotel India/Kolkata (Calcutta), Asia

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