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Roland Hotel

28 A Rowland Road, Kolkata (Calcutta) 700 020, India
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36 Reviews from our TripAdvisor Community

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Mumbai (Bombay), India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

stayed via OYO for 2 nights 2 rooms 5 pax. Rooms were not good nor the linen were changed for our rooms for both the days. Very small rooms even an extra bed cant fit in. The only good thing: Good food and 24hrs service. Moreover it categorized under OYO premium which it is not worth

Helpful?
Thank Paras A
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thanks for your review and thanks to your review we will be making some changes. At Roland Hotel we continue to strive to improve our amenities and facilities and we hope you will visit us again next time you are in Kolkata. Best regards, Management & Staff Roland Hotel More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

CONS: Random phone calls in the morning. Non smoking room smelt like cigarettes. Over powering smell of mothballs in rooms. No complimentary water as per booking. Food was not fresh so we did not eat it. Far from city center. Staff not friendly in getting you a taxi. About 25km from CCU airport. 24hr construction noise so ensure you have... More 

Helpful?
1 Thank James S
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, We apologise as you were not satisfied with us, we are constantly working on improving our facilities and service. We hope to see your again. Best regards, Management & Staff Roland Hotel More 

Travelers are raving about these Kolkata (Calcutta) hotels

Chennai (Madras), India
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed November 11, 2015

Only few rooms having spilt AC with workable remote. Others are having window ACs with no remote nor its panel switches is working. Only on- off facilities near bed. No temp and fan controls are working. I have spent nearly two hours by going one by one room before settling in a room. We were already tired when we reached... More 

Helpful?
2 Thank pksraj
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thanks for your review and we apologise for the inconveniences while you were with us. We are constantly trying to improve our facilities and amenities and thanks to your review we are thinking of making some changes. Best regards, Management & Staff Roland Hotel More 

bilaspur
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 6, 2015 via mobile

I happened to try OYO rooms lately and this hotel popped up. Booked this hotel at Rs. 1899 and glad I could save much money on accommodation. The location is awesome with victoria and maidan stone's throw away. Fairly near to the US consulate and British council. For the food, I would suggest to take an uber and head to... More 

Helpful?
1 Thank anishtraveller
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thanks so much for your review and we are glad you enjoyed your stay. We are constantly trying to improve our facilities and amenities, and thanks to your review we will try to make some changes. We look forward to seeing you again. Best regards, Management & Staff Roland Hotel More 

Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 28, 2015

Roland is unique hotel with well behahaed ,Professinal staff in the front office.Room are spacious neet & clean ,Housekeeping staff are very help full ,prasanto is a good very helpfull person.Elaborate variety breakfast tasty too above all the lady manager meghna is too co - operative and so cute. This hotel is home away from home.

Helpful?
1 Thank kannaujia
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thanks so much for your review and we are so glad you enjoyed your stay. We have passed on your compliments to our staff and we look forward to welcoming you again in the near future. Best regards, Management & Staff Roland Hotel More 

Pune, India
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 1, 2015

Traveled in Last week of September 15.Nice Hotel and everything was very good.Fast Check-in,very cooperative staff.Worth mentioning is that the Complimentary Breakfast which has lot of variety and should suit most of the palates.The restaurant staff is very polite.The Airconditioner was a bit noisy and maybe needs to be replaced or split units should be put.Location is in a residential... More 

Helpful?
2 Thank MujibKhan
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thanks so much for your review and we are glad you enjoyed your stay. We hope that next time you are in Calcutta, you will choose Roland Hotel. Best regards, Management & Staff Roland Hotel More 

Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 25, 2015

Visited Kolkata for the first time. It is one of my corporate trips and believe me what a welcome it was.All greeted as I was a king. Delicious food and overall ambiance. Very neat and tidy rooms, would specially like to mention the name of house keeping staff Mr. Prashant, very helpful and a great responsible person. This man took... More 

Helpful?
2 Thank sumit216
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thanks so much for your review and we are so happy you enjoyed your stay with us. We have passed on your compliments to our staff and we hope you will stay with us next time you are in Kolkata. Best regards, Management & Staff Roland Hotel More 

New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 1, 2015

i made the mistake of staying in the hotel during one of my visit to Kolkata,based solely on the reviews on tripadvisor. the manager at the hotel is an arrogant man,there was some issues with the confirmation mail to be sent from the travel agent side for our booking,as he did not received any mail from the agent he did... More 

Helpful?
1 Thank nidhi d
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, We have spoken to the front desk person who checked you in regarding his conduct. We are sorry you had to wait for about 35 minutes to check in to your room. Confirmation mails from our travel OTAs usually come to our email instantly, so we have never had this issue before. Once again, we apologize for the... More 

Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 24, 2015

Hotel was very attractive. Room and bathroom were very clean. Staff made us feel very safe and pleasant. Food was very delicious and plenty of choices. I think I should thank my friend "Shaan" for introducing me to one of the best hotels in Kolkata.

Helpful?
1 Thank reeta1612
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thanks so much for review, we are glad you enjoyed your stay and felt safe. Please do visit us again in the near future. Best regards, Management & Staff Roland Hotel More 

New Delhi, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 22, 2015

Checked in the hotel for 4 days through OYO Premium booking. The staffs were courteous to greet and assist me to the room. The room service was quick, the wi-fi was fast and the food was also good. A nice lavish breakfast was the best reason to get up in the morning. Ranjit at the reception was helpful on every... More 

Helpful?
2 Thank suryashankar57
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thanks so much for review and have passed on your compliments to our staff and manager. We hope you will choose Roland Hotel next time your are in Kolkata. Best regards, Management & Staff Roland Hotel More 

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