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Roland Hotel

28 A Rowland Road, Kolkata (Calcutta) 700 020, India
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Best prices for: 1 room 1 guest
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Roland Hotel
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Roland Hotel
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15 reviews from our community

Traveler rating
    1
    6
    4
    2
    2
See reviews for
3
2
3
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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1 review
4 of 5 stars Reviewed March 12, 2015

The hotel had good facilities. Rooms were very clean and towels and sheets were changed daily. Breakfast provided was good with different items each day . Staff were very polite and helpful. On the whole my friends and I enjoyed our 4 nights stay at Roland hotel

Was this review helpful? Yes
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thanks you so much for your review, we are glad you enjoyed your stay as we continue to try to improve our staff and housekeeping. We look forward to welcoming you again. Best Regards, Management & Staff Roland Hotel More 

Guwahati, India
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 18, 2015 via mobile

I stayed at this place from the14th till the 16th. The manager at the reception was very courteous and professional and I was shown to my room within minutes. The plus point was it's kitchen which is open through out the night so in spite of a late check-in I was served warm food. The stay on the whole was... More 

Was this review helpful? Yes 1
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thanks for your review. As a result of your feedback we are looking into changing our fittings and making repairs where needed, it is our ongoing effort to make sure that our rooms are clean and our staff friendly. Hope to see your again. Best Regards, Management & Staff Roland Hotel More 

guwahati
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2015

This hotel is at the heart of the city . I keep visiting for personal and business purpose and its been almost 10 to 13 years that i have been their client. Both the service and behaviour of the staff is very good.

Was this review helpful? Yes 1
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thank you for your review and for the many many years of loyalty. We appreciate the kind words and will continue to strive to be better and hope you will keep on visiting us. Best regards, Management & Staff Roland Hotel More 

Ahmedabad, India
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 19, 2014

It was a official come personal trip, location of the hotel was very good right in the heart of the city and very near to all the places I had to visit, Rooms are very neat and clean and the staff were very courteous, only had a problem with shower place in the bathroom... its too small a cube... otherwise... More 

Was this review helpful? Yes 1
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thanks so much for your review, we are glad you enjoyed your stay and will pass on your compliments to our staff. We continue to try to improve our staff and housekeeping. We hope to see you on your next visit to Kolkata. Best Regards, Management & Staff Roland Hotel More 

Delhi
1 review
4 of 5 stars Reviewed August 12, 2014

We stayed in Roland Hotel for 2 nights and loved the room, facilities in hotel and the hotel staff. Our team had wonderful time there and had enjoyed the food offered during our stay. We had very comfortable two days workshop over there. :)

Was this review helpful? Yes
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thank you for your review. It is a pleasure to read that you enjoyed your stay at Roland Hotel. Our team is indebted to you for your kind compliments. Our location combined with modern day amenities make our hotel a great place to stay. I look forward to welcoming you back in the not too distant future. Best... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 31, 2014

The room were pretty ok and comfortable. Among other hotels I checked out, location wasn't bad either.. But there were bugs all over the room. Small cockroaches and ants, under the fridge, the chair, even with the tea bags. So if you are ready to overlook that, it's ok. They didn't have any idea what they had in their menu... More 

Was this review helpful? Yes
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thank you for your review, we have addressed your issues and we are constantly trying to improve our housekeeping and room service facilities. We hope you will choose Roland Hotel next time you are in the city. Best Regards, Management & Staff Roland Hotel More 

Dhanbad, India
Top Contributor
62 reviews 62 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed February 14, 2014

To start with, I spent only few hours (8 to be precise) in the hotel and already have loads to share. Check in was smooth. Dont expect people to be in uniforms except a tall middle aged man who works as security guard, GRE, lift man, bell boy and oh ya also a concierge. A shabby room, where the linen... More 

Was this review helpful? Yes 2
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thank you for your review. We try to give as much value to our guests as possible by providing free breakfast, free toiletries, free newspaper, large LCD TV in the room, free Wi-fi, and free car parking. We will definitely look into the issue of the linens as it is important to us that your stay be as... More 

Hyderabad
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed December 5, 2013

Well, This was a family function make-shift staying place. Though the location is kind of ok, quite surroudings,the hotel itself is nothing to harp about. Place is small,rooms are average, washrooms are average too. Bedsheets are dirty and surely require immediate attention. The only plus point was Fast Wifi ! Stay only if no other option or you are compelled... More 

Was this review helpful? Yes
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thank you for your review. At the time of your visit, we had a lot of rooms booked for a family wedding function. We try to give as much value to our guests as possible by providing free breakfast, free toiletries, free newspaper, large LCD TV in the room, free Wi-fi, and free car parking. We will definitely... More 

Travelers are raving about these Kolkata (Calcutta) hotels

Kolkata
1 review
5 of 5 stars Reviewed November 8, 2013

I went to Roland Hotel yesterday and was simply blown away by the hospitality. First time I saw someone at a hotel greeting a guest like a human being genuinely and not with a plastic smile that I find in most hotels. Being a foodie, I wanted to try some of the dishes. Grilled chicken and chicken drumstick of Roland... More 

Was this review helpful? Yes
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, We were delighted to be your chosen hotel during your recent stay in Kolkata and we sincerely appreciate your business. We are very glad that you enjoyed your stay. We look forward to seeing you again. Best Regards, Management & Staff Roland Hotel More 

Bhubaneswar, Orissa, India
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 16, 2012

thank god i booked this hotel for a day last weekend,it soon turned out to be our biggest night mare ever,There was NO ELECTRICITY FOR THE WHOLE DAY..can anyone believe that?? We had to flee to the nearest mall half asleep & recklessly tired & exhausted from our journey for peace. the hotel was undergoing maintenance throughout the day,the complimentary... More 

Was this review helpful? Yes 5
Rishika29, Owner at Roland Hotel, responded to this review

Dear Guest, I would like to apologize for your very bad experience at our hotel. At the time of your stay Roland Hotel was undergoing massive renovation of all its 27 rooms, bathrooms, kitchen, lobby, banquet and lift. We have now greatly improved our service, with a new management and staff. Hope you will choose to stay with us again.... More 

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