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Roland Hotel

28 A Rowland Road, Kolkata (Calcutta) 700 020, India
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Roland Hotel
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Roland Hotel
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20 reviews from our community

Traveler rating
    3
    7
    6
    2
    2
See reviews for
4
3
3
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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    (7)
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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

My stay at Roland is always been worth a mention.It was always a great stay with great food and lovely service. Its a Home away from Home for me. Excellent service provided during the stay. Staff at the reception was extremely warm and helpful

Was this review helpful? Yes
Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Never judge a book by its cover is an old saying, on the same lines goes never book a hotel based on makemytrip reviews. Roland Hotel was one such experience. The good things first - Complimentary breakfast, decent rooms, well behaved staff, location Now the bad things - I traveled with my family, and based on the reviews I assumed... More 

Was this review helpful? Yes
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thank you for your review, we have already spoken to our chef and we hope that next time you visit you will find a great improvement. Best regards, Management & Staff Roland Hotel More 

Bengaluru (Bangalore), India
Top Contributor
50 reviews 50 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is located on Rowland Road which branches out from Sarat Bose Road. This is located in complete residential area which makes this place for quite relaxation. Wifi works fine, Reception is welcoming but housekeeping guys needs more training. While going up to your room you will see some bundled used linen collected for cleaning. The biggest disappointment is... More 

Was this review helpful? Yes
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thank you for your review and because of your comments we have already started making changes and trying to improve our housekeeping staff. We are continuously trying to improve our hotel facilities and amenities. Best regards, Management & Staff Roland Hotel More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The location of the hotel is fabulous and the staff members are kind and down hearted.The rooms are clean and spacious.A perfect destination for a stay.Its a place value for money and a place with good service

Was this review helpful? Yes 1
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, We appreciate and thank you for your review and we look forward to welcoming you in the near future. Best regards, Management & Staff Roland Hotel More 

Chandigarh, Chandigarh, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Got a chance to stay for a night in April, 2015 with a group of about 60 elderly persons. All the members found the rooms neat/clean & comfortable, food served in the dining hall was wholesome & with good variety. And above all, staff of Roland proved to be quick in serving the guests with a smile.. Special thanks to... More 

Was this review helpful? Yes 2
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thank you for your review, we are so glad you enjoyed your stay and have passed on your compliments to our manager and staff. We hope you choose Roland Hotel next time you visit Kolkata. Best regards, Management & Staff Roland Hotel More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2015

The hotel had good facilities. Rooms were very clean and towels and sheets were changed daily. Breakfast provided was good with different items each day . Staff were very polite and helpful. On the whole my friends and I enjoyed our 4 nights stay at Roland hotel

Was this review helpful? Yes 1
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thanks you so much for your review, we are glad you enjoyed your stay as we continue to try to improve our staff and housekeeping. We look forward to welcoming you again. Best Regards, Management & Staff Roland Hotel More 

Guwahati, India
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 18, 2015 via mobile

I stayed at this place from the14th till the 16th. The manager at the reception was very courteous and professional and I was shown to my room within minutes. The plus point was it's kitchen which is open through out the night so in spite of a late check-in I was served warm food. The stay on the whole was... More 

Was this review helpful? Yes 2
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thanks for your review. As a result of your feedback we are looking into changing our fittings and making repairs where needed, it is our ongoing effort to make sure that our rooms are clean and our staff friendly. Hope to see your again. Best Regards, Management & Staff Roland Hotel More 

guwahati
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2015

This hotel is at the heart of the city . I keep visiting for personal and business purpose and its been almost 10 to 13 years that i have been their client. Both the service and behaviour of the staff is very good.

Was this review helpful? Yes 2
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thank you for your review and for the many many years of loyalty. We appreciate the kind words and will continue to strive to be better and hope you will keep on visiting us. Best regards, Management & Staff Roland Hotel More 

Ahmedabad, India
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 19, 2014

It was a official come personal trip, location of the hotel was very good right in the heart of the city and very near to all the places I had to visit, Rooms are very neat and clean and the staff were very courteous, only had a problem with shower place in the bathroom... its too small a cube... otherwise... More 

Was this review helpful? Yes 2
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thanks so much for your review, we are glad you enjoyed your stay and will pass on your compliments to our staff. We continue to try to improve our staff and housekeeping. We hope to see you on your next visit to Kolkata. Best Regards, Management & Staff Roland Hotel More 

Delhi
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 12, 2014

We stayed in Roland Hotel for 2 nights and loved the room, facilities in hotel and the hotel staff. Our team had wonderful time there and had enjoyed the food offered during our stay. We had very comfortable two days workshop over there. :)

Was this review helpful? Yes 1
Rishika-owner, Owner at Roland Hotel, responded to this review

Dear Guest, Thank you for your review. It is a pleasure to read that you enjoyed your stay at Roland Hotel. Our team is indebted to you for your kind compliments. Our location combined with modern day amenities make our hotel a great place to stay. I look forward to welcoming you back in the not too distant future. Best... More 

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