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The Samilton

35 A Sarat Bose Road, Kolkata (Calcutta) 20, India
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The Samilton
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55 reviews from our community

Traveler rating
    5
    14
    16
    11
    9
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4
3
11
36
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Cape Town
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 9, 2015

I had the worst experience at this hotel. The room we were given had a pool of water on the floor from an apparently leaking bar fridge. The second room we were given was extremely dusty and very noisy as it faced the road. The walls are very thin and it is easy to hear people talking in the corridor... More 

Was this review helpful? Yes 1
Rishika-owner, Owner at The Samilton, responded to this review

Dear Guest, I'm sorry your stay at The Samilton was not comfortable. While we are one of the best located hotels in Kolkata, some of our rooms which face the road may be a bit noisy. As part of our overall renovation, we are in the process of changing all our windows to a much thicker 24mm double clear insulated... More 

Imphal, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 5, 2015

Location is great is near to Forum Mall. Staff are friendly and really understand human value. Food is good. Breakfast is okay. Linen are clean. Bathroom is good. It has a bar though I haven't visited. Will visit again.

Was this review helpful? Yes 2
Rishika-owner, Owner at The Samilton, responded to this review

Dear Guest, Thank you for your review. We appreciate the kind words and will continue to strive to be better and hope you will keep on visiting us. Best regards, Management & Staff The Samilton More 

delhi
Contributor
13 reviews 13 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 17, 2015

This is an average hotel and Pls don't expect too much. U can say its value for money. But fr sure not a business hotel. Pics on trip advisor are far far better than in reality. Location is advantage. Rooms 2 Toilets 2 Location 4 Food 2 Overall 2.25 experience.

Was this review helpful? Yes 3
Rishika-owner, Owner at The Samilton, responded to this review

Dear Guest, Thank you for your review, we have addressed your issues and we are constantly trying to improve our housekeeping and room service facilities. We hope you will choose The Samilton next time you are in the city. Best Regards, Management & Staff The Samilton More 

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 16, 2015

I have visited Samilton with my family in Dec 14. I have found that the Hotel is very conveniently located with easy availability of transport. The staffs were warm & helpful. Quality of food was good. The breakfast buffet was very attractive. All these advantages available at a reasonable rate. As there is a disco in basement, upper floors are... More 

Was this review helpful? Yes 2
Rishika-owner, Owner at The Samilton, responded to this review

Dear Guest, Thank you for your review. We try to give as much value to our guests as possible by providing free breakfast, free toiletries, free newspaper, large LCD TV in the room, free Wi-fi, and free car parking. We continue to strive to ensure that our guests are as comfortable as possible and we are constantly trying to improves... More 

1 review
5 of 5 stars Reviewed January 12, 2015

I have been stying here for the last ten years whenever i visit Kolkatta. I never felt it like a Hotel, since i get all the comforts like home. The staff are very courteous and well mannered. Front office is excellent in service. The general manager takes care personally in order to see that no inconvenience is caused. The tariff... More 

Was this review helpful? Yes
Rishika-owner, Owner at The Samilton, responded to this review

Dear Guest, Thank you for your review. It is a pleasure to read that you enjoyed your stay at The Samilton. Our team is indebted to you for your kind compliments. Our location combined with modern day amenities make our hotel a great place to stay. I look forward to welcoming you back in the not too distant future. Best... More 

1 review
5 of 5 stars Reviewed January 3, 2015

This Hotel is well suited to stay for a family. Prices are reasonable compared to other hotels in the same area. Right from the reception to the room service guys to the manager himself all are great and very helpful. They make sure that your stay is pleasant. The rooms are neat. The food is good. At times, its hard... More 

Was this review helpful? Yes
Rishika-owner, Owner at The Samilton, responded to this review

Dear Guest, Thank you for your review. We were delighted to be your chosen hotel during your recent stay in Kolkata and we sincerely appreciate your business. We are very glad that you enjoyed your stay. We look forward to seeing you again. Best Regards, Management & Staff The Samilton More 

Sundargarh, Orissa, India
Contributor
17 reviews 17 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 23, 2014

I have recently been to this hotel in kolkata. I liked the hotel's location. It is very near to the main market place (about a 1km walk). Apart from that, I must say that the prices are reasonable. They have all the facilities in this hotel (a 3 star property) and at reasonable prices. The rooms were very clean, the... More 

Was this review helpful? Yes
Rishika-owner, Owner at The Samilton, responded to this review

Dear Guest, Thank you for your review. It is a pleasure to read that you enjoyed your stay at The Samilton. Our team is indebted to you for your kind compliments. Our location combined with modern day amenities make our hotel a great place to stay. I look forward to welcoming you back in the not too distant future. Best... More 

1 review
5 of 5 stars Reviewed September 11, 2014

Great location, nice hotel, it was a affordable nice room, the service is outstanding, their restaurants are good.Every single thing was perfect. From private transport and check-in experience all the way to late checkout.

Was this review helpful? Yes
Rishika-owner, Owner at The Samilton, responded to this review

Dear Guest, Thank you for your review. It is a pleasure to read that you enjoyed your stay at Samilton Hotel. Our team is indebted to you for your kind compliments. Our location combined with modern day amenities and our restaurants make our hotel a great place to stay. I look forward to welcoming you back in the not too... More 

Navi Mumbai, India
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 19, 2014

The rooms are small. Can be more neat and tidy. One of the lamps was broken, the dustbins were rustic and broken. Few electrical sockets were loose. Cupboard / drawers were not clean.They give complimentary snacks in room. Instead they could give one or two bottles of mineral water. There is no complimentary pick-up / drop to / from Airport.... More 

Was this review helpful? Yes
Rishika-owner, Owner at The Samilton, responded to this review

Dear Guest, Our complimentary snacks include 5-6 packets of chips, biscuits, masala muri, and other sweet and savoury munchies. This is specially for our corporate guests who look forward to grabbing some snacks when they are on the go. Entry to The Basement is usually not charged for hotel guests, except for special live events which take place a few... More 

Kolkata (Calcutta), India
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 19, 2014

This is good hotel at the city centre. The place was little noisy but it was still cheerful. Staff service was good. Rooms were also luxurious. The basement of The Samilton is a great place to enjoy a good time.

Was this review helpful? Yes
Rishika-owner, Owner at The Samilton, responded to this review

Dear Guest, Thank you for your review, our hotel continues to try to improve our facilities. We now have 4 wonderful restaurants where a guest can go and enjoy different types of cuisines and music. We hope to see you back at The Samilton Hotel in the near future. Best Regards, Management & Staff The Samilton Hotel More 

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