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Peerless Inn

4.0 of 5 12, J. L. Nehru Road, Kolkata (Calcutta) 700013, India
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359 reviews from our community

Traveler rating
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    75
    23
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Campinas, SP
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The room I stayed (8th floor) was spacious and clean but clearly wearing out and smelled from the old carpet. Bathtub and overall bath conditions also on the old side. Bengali restaurant is very good but the Oceanic restaurant buffet where breakfast is served is only regular, without too many options. My personal bad experience consisted in the reception informing... More 

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Gurgaon, India
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a decent old fashioned hotel. My check-out like few others alongside me left a poor taste on the traveller. Probably cost control measures are in place resulting in inexperienced & understaffed. The check-out after lot of pleading and reminders lasted close to 30 minutes! phew.... Nothing much to write about the room (I got a suite for no... More 

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Top Contributor
57 reviews 57 reviews
38 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

had a nice stay at the Peerless. Best part were the staff who were friendly, professional and accommodating. Areas needing improvement was the food - which was good but after 9 days the breakfast was a little repetitive - and the ambience music. Terrible elevator music was on constant repeat in all of the public areas. Surely it wouldn't be... More 

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Edinburgh
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is not a swanky ultra-modern establishment but a good traditional, old fashioned hotel, reasonably priced, with spacious rooms and friendly, hard-working (albeit slightly nervous) staff. The location is superb, being just off the Esplanade and right next to the Oberoi hotel. Although the maintenance of the hotel could be improved it is clean and safe and the restaurant is... More 

Was this review helpful? Yes 1
London, England, United Kingdom
Top Contributor
79 reviews 79 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is classed as a Super Deluxe Hotel but as for me its just not so.We were given a room where the safe didn't work and the taps in the bathroom were rattling and so loose that I felt it would soon come off in my hand. The hotel needs upkeep.Breakfast was ok. You are given 50 mg of... More 

Was this review helpful? Yes 1
Boca Raton, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

i have traveled to, and stayed throughout India before, so i will say that my expectations were not very high to begin with. Even though hotels in India are not comparable to U.S. standards, India is usually known for their friendly and hospitable service. Every interaction that i had with the front desk was met with blank stares and deaf... More 

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GMPIK, General Manager at Peerless Inn, responded to this review

At the onset please accept my apologies for the inconvenience caused. I agree that I would have felt the same if were in your position. However, necessary lessons have been drawn from your feedbacks and the concerned staffs have been briefed on the same. Assure you that you will find a definite change in your next visit. Warm regards, Subhomoy... More 

Newcastle, New South Wales, Australia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Too many middle managers who pass the buck, do not listen to the patron's issue and interrupt other staff in mid service. This is not a place that makes you feel welcome or relaxed. It is expensive when you add in all the small extra costs and you would be better off at a better hotel. Who wants to feel... More 

Was this review helpful? Yes 1
GMPIK, General Manager at Peerless Inn, responded to this review

Apologize for the inconvenience caused. We have called you at your Australia number and spoke to your son and was awaiting for your call to speak in person. However, we have taken note of your feedbacks and have informed the respective Managers for corrective actions. Assure you that you will find a definite change in your next visit. Looking forward... More 

Chicago, Illinois
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The Peerless Inn is in the center of everything. This can be attractive if you are in Kolkata as a tourist, as you can get to many things on foot and you are a shorter drive to most attractions. They have a Bengali Restaurant on site (Aaheli) that is very well regarded by the locals. We ate there and I... More 

Was this review helpful? Yes 1
GMPIK, General Manager at Peerless Inn, responded to this review

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Warm regards, Subhomoy De General Manager More 

Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 24, 2015

I was on a business tour and stayed for one night only. They offer early check in. Rooms were clean. Food was average ( i have taken breakfast). Room service is slow and this time they mess up my order.

Was this review helpful? Yes 2
GMPIK, General Manager at Peerless Inn, responded to this review

Thank you for your feedbacks at Trip Adviser. We have taken a note about breakfast layout and service. We have intimated the concerned process heads. Confident that you will observe the changes in your next visit. Await to welcome you back. Warm regards, Subhomoy De General Manager More 

Dhanbad, Jharkhand, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 15, 2015

A very good hotel in the heart of Kolkata with well furnished spacious suits/rooms, a good resturant & delicious food - though a bit expensive. Main advantage of the hotel is its location - virtually it is over the Esplanade metro station, Howrah, Sealdah & Kolkata railway stations as well as airport are 10 to 30 minutes drive,

Was this review helpful? Yes 4
GMPIK, General Manager at Peerless Inn, responded to this review

Thank you for posting your reviews at the trip adviser. Appreciate your positive feedbacks. Your words will definitely be a source of enthusiasm for the Team. Hope to serve you again soon. Warm regards, Subhomoy De General Manager More 

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Additional Information about Peerless Inn

Address: 12, J. L. Nehru Road, Kolkata (Calcutta) 700013, India
Location: India > West Bengal > Kolkata (Calcutta)
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Peerless Inn 4*
Number of rooms: 123
Reservation Options:
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Also Known As:
Peerless Inn Kolkata
The Peerless Inn
Peerless Inn India/Kolkata (Calcutta), Asia
Hotel Style:
#15 Business Hotel in Kolkata (Calcutta)
#19 Luxury Hotel in Kolkata (Calcutta)

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