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The Astor Hotel Kolkata

15 Shakespeare Sarani, Kolkata (Calcutta) 700071, India
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139 Reviews from our TripAdvisor Community

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Noosa, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Reasonable hotel in good location. Clean and just about everything works which is good for mid range Indian hotel. No respite from the cacophony of Indian life with the thumping music coming from the bar. Our room was 120 and seemed to directly under the bar. The rooms are moderate in size but comfortable. Breakfast was fine if a little... More 

Helpful?
Thank Netcancook
Mumbai (Bombay), India
Level Contributor
112 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Situated in the heart of the tourist circuit, this hotel is ideal to explore Kolkata's monuments & soak in the flavour of the city. It's walking distance from the maidan, as well as the Park street. The hotel building itself is a heritage building with admirable woodwork & fascinating architectural details. The rooms are recently renovated, so that one wouldn't... More 

Helpful?
Thank alhadraje
Perth, Australia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We booked this as it looked like it had character. Our room wasn't even ready when we checked in - even though we checked in at 10.30pm. They upgraded us to a 'penthouse' which was dusty, not cleaned or used for not sure how long!!!! The toilet & sink were dirty & soiled. There are no lifts - so be... More 

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Thank pook1963
Redhill, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Astor for 6 nights in January 2016.The hotel was well maintained and clean and staff were welcoming .On entering the hotel there is a wonderful aroma of polish and incense and an immediate sense of history .Rooms were generally well equipped with very nice soap and bath products.Excellent location for visiting Victoria Memorial and local historic... More 

Helpful?
Thank cocoamallow
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed there last Thursday whilst shooting Incredible India commercial in Kolkata and loved the hotel. Great location and we'll set back from the road, so nice and quiet as well. Breakfast was very good and service was excellent. Will definitely stay there again.

Helpful?
Thank Ian D
Bangalore
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent rooms and washrooms. décor in common area and food lounge is still british. Old Victorian furnitures are well maintained. Food is good and so is the room service. Location wise, could not be more central.

Helpful?
Thank atul_am
GM-Astor, General Manager at The Astor Hotel Kolkata, responded to this review

Dear Sir It was certainly nice to hear from you and thank you so much for some lovely response . We at The Astor always believe that your comfort ,sleep and the experience that you take from us during your stay is of a prime importance, and if we can do something more for you for a meaning full and... More 

Bengaluru (Bangalore), India
1 review
3 of 5 stars Reviewed 1 week ago

Colonial building, well maintained rooms and modern decor and furnishings while maintaining the heritage along corridors, staircases, lobby etc. Restaurant food could be better and definitely cheaper! In today's times, a residential hotel for this cost has to keep the service-level high for it to be a matter of choice and make it worthwhile staying in a heritage property!

Helpful?
Thank pmishra72
GM-Astor, General Manager at The Astor Hotel Kolkata, responded to this review

Dear Sir It was certainly nice to hear from you and thank you so much for some lovely response . We at The Astor always believe that your comfort ,sleep and the experience that you take from us during your stay is of a prime importance, and if we can do something more for you for a meaning full and... More 

Muscat, Oman
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good hotel, Plush is a great bar to be at, during the weekends... very good service. Visiting them again in March 2015.... and will stay with them for 2 nights. hope to see the same level of service and comfort. hopefully the service levels would have been maintained / remained the same.

Helpful?
Thank jaspal271001
GM-Astor, General Manager at The Astor Hotel Kolkata, responded to this review

Dear Sir It was certainly nice to hear from you and thank you so much for some lovely response . We at The Astor always believe that your comfort ,sleep and the experience that you take from us during your stay is of a prime importance, and if we can do something more for you for a meaning full and... More 

Kolkata (Calcutta), India
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Our last day of the December was a memorable one, all thanks to this Heritage Hotel. The only one standing tall and bold. Love the Colonial look and warm feel of the entire Hotel. The staff and allied service members know their work and routine very well. Will urge other tourists to take a room and enjoy the hospitality.

Helpful?
Thank Shubhalakshmi S
GM-Astor, General Manager at The Astor Hotel Kolkata, responded to this review

Dear Sir It was certainly nice to hear from you and thank you so much for some lovely response . We at The Astor always believe that your comfort ,sleep and the experience that you take from us during your stay is of a prime importance, and if we can do something more for you for a meaning full and... More 

Ho Chi Minh City, Vietnam
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

1) heritage property maintained well 2) newly appointed rooms nice and neat 3) never ever stay in room No:123 4) restaurant for breakfast- welcome to the world of zombies No customer service , no good mornings, no smiles No food in the food trays, most of them look like barren land of sahar desert 5) no body at the front... More 

Helpful?
1 Thank zen757
GM-Astor, General Manager at The Astor Hotel Kolkata, responded to this review

Dear Sir It was certainly nice to hear from you and the feedback that you had shared.We at The Astor always believe that your comfort ,sleep and the experience that you take from us during your stay is of a prime importance. We are really sorry that the service standards had not met your expectation. We promise that we would... More 

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