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Hyatt Regency Kolkata

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JA-1 Sector III | Salt Lake City, Kolkata (Calcutta) 700098, India
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Hyatt Regency Kolkata
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Hyatt Regency Kolkata
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650 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Papua New Guinea
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

last night me and my friends(four of us) decided to spend some time out ,as it was Bengali new year.We decided to avail a groupon coupon(which is a discounted voucher that hyatt have listed to give away some selected services) ,we even decided after we finish off, we will order off outside the voucher from the normal menu.So we went... More 

Was this review helpful? Yes 3
Kolkata (Calcutta), India
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

well we had bought a group on pass and decided to gorge on some starters and drinks and had decided to have some food apart from the group on pass .That was the initial plan for the Bengali new year eve anyways . The service was pathetic , as our table was very much ignored and unattended for the most... More 

Was this review helpful? Yes 1
Nagpur, India
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had stayed in Hyatt Kolkata from 11th to 14th April for official & personal works. Loved the service and the professional staffs, they are ready to cater to your needs all the time.The room service was prompt & the staffs were fantastic. Sorry I did not remember the name of the staffs who were in night shift. At any... More 

Was this review helpful? Yes 2
Bangkok, Thailand
1 review
4 of 5 stars Reviewed 4 days ago NEW

Hotel located in the close proximity of the Airport. The staff is warm, friendly and keen to provide a good overall experience. The rooms are bright, have nice views and the bathrooms are spacious and give you a feel of ample space.

Review collected in partnership with Hyatt Hotels

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Kolkata (Calcutta), India
Contributor
19 reviews 19 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

been there long time back for sunday brunch. what an elaborate buffet it was. Loved the service and the professional staffs, they are ready to cater to your needs all the time. will definitely visit again in my next trip to Kolkata.

Was this review helpful? Yes 2
HyattRegency_K0lkata, Manager at Hyatt Regency Kolkata, responded to this review

Dear Guest, Greetings from Hyatt Regency Kolkata! I would like to thank you for your participation in the review.Guest feedback is the most important tool for us to see how we measured up to our clients’ expectations. It is through comments like yours that we get the inspiration to improve our services and we are grateful that you give us... More 

Top Contributor
67 reviews 67 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

we were dining at the Waterside Cafe . The service was good but the quality of food served at the buffet dinner was truly average. The chicken and the kebabs were flat, the mutton too spicy whereas the pork barbecued chops were insipid. The thin crust pizza was tasteless and the chicken biryani was dry. The desserts too were average.... More 

Was this review helpful? Yes 4
HyattRegency_K0lkata, Manager at Hyatt Regency Kolkata, responded to this review

Dear Guest, Greetings from Hyatt Regency Kolkata and thank you for taking your busy time out for this review!! Firstly, let me apologize for shortfall in experiencing the food at Waterside Cafe. This is certainly not the standard on regular basis. Please accept our sincere apologies for any inconvenience you encountered, although I can assure you that this is not... More 

doha, Qatar
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

everything was ok and satisfactory but then too they should improve there customer service quality and they should be extra approching quality when they see children. I have twin children and an infant but they act this is normal for them just behaving like i am super market customer.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 2
Jamshedpur, India
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The grandeur of the structure & its facade attracted me at the first place to choose this hotel for my next visit to the city of kolkata.The place is exceptionally clean & well maintained. The entire staff is courteous & ready to offer service with a smile. The bathroom is worth mentioning, I haven't encountered such a large one in... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 4
HyattRegency_K0lkata, Manager at Hyatt Regency Kolkata, responded to this review

Dear Bibekananda P, Greetings from Hyatt Regency Kolkata! I would like to thank you for your participation in the review.Guest feedback is the most important tool for us to see how we measured up to our clients’ expectations. It is through comments like yours that we get the inspiration to improve our services and we are grateful that you give... More 

Siliguri
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was at the Hotel on 30th March and this was my 4th or 5th Stay at the hotel. Every time i stay here, I love this place more and more. Right from reception to service, food and rooms, every thing is very perfect. Highly recommended.

Was this review helpful? Yes 2
HyattRegency_K0lkata, Manager at Hyatt Regency Kolkata, responded to this review

Dear Guest, Thank you for your kind comments which we have noted and will share with our associates. Thank you for your patronage and look forward to meeting you on your next visit to the Hyatt Regency Kolkata. Warm Regards Management Team Hyatt Regency Kolkata More 

Navi Mumbai, India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

superb hotel located in Salt lake area. Elegant rooms defining Hyatt with lovely staff. Spotless service and enjoyed the breakfast. Food options post 11 PM needs a revisit. Washrooms and rooms are designed nicely.

Was this review helpful? Yes 4
HyattRegency_K0lkata, General Manager at Hyatt Regency Kolkata, responded to this review

Dear MadhuPrabhat thank you very much for staying with Hyatt Regency Kolkata recently and for sharing your feedback on Tripadvisor. We are very happy that you had an enjoyable time with us and found the facilities and services to your expectation. We will also take your feedback about our night menu up with our Food and Beverage team and also... More 

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