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ITC Sonar

Certificate of Excellence
5.0 of 5
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JBS Haldane Avenue, Kolkata (Calcutta) 700046, India
ITC Sonar
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Ranked #2 of 196 Hotels in Kolkata (Calcutta)
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
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945 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Nice hotel and excellent service. I stayed here for the week and from the onset the experience was good. I was given a complimentary upgrade at check in and the staff were very nice and helpful. Suveksha at the reception was very helpful and courteous, breakfast was exceptional and well laid out with a lot of choice and the Omelettes... More 

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2 reviews
2 of 5 stars Reviewed 4 days ago NEW

If you are in a group, and have booked through an agent, then you need to clarify a number of things. We travelled in a group of 12 last December. Our package included dinner and we were given vouchers. They were redeemable only at the buffet which was held outdoors. Service at the dinner was so so. Hotel appeared busy... More 

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Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor. While I have noted your compliments, I have also noted with great concern the areas you have highlighted for improvement. We have already addressed most of these issues and through our ongoing learning and training initiatives, have refocused on the same immediately. I look forward to have you stay... More 

New Delhi, India
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for a day and unarguably one of the best property in Metros and surely the best one in Calcutta. Great quality, good food, great support staff and overall experience was awesome. Staff was courteous and always carrying a smile.

Was this review helpful? Yes
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor and we are delighted to note that you had a wonderful experience at ITC Sonar. Epitomizing the beauty of Bengal, ITC Sonar offers a resort -like feel to a luxury business hotel in the midst of a busy city. We look forward to welcome you back and hope ITC... More 

Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

must stay hotel , take care of all age group , awesome food , courteous staff , sleep quality is good , neat & clean rooms , self sufficient in room services , breakfast spread is good , gym ,pool are neat & clean

Was this review helpful? Yes
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor. We have are delighted to note that you had a pleasant and comfortable stay at the hotel. We deeply value your patronage and look forward to welcome you back. Warmest regards, Atul Bhalla General Manager ITC Sonar More 

Toronto
Contributor
15 reviews 15 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two weeks while filming David Rocco's Dolce India 2 and it was fantastic. The same great quality you'd expect at all ITC hotels. It has a distinctly Asian-inspired design with beautiful gardens and ponds. The food is awesome. They serve excellent Bengali-style food and their pan-Asian is among the best. The staff is incredibly friendly, the... More 

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Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your comment on Trip Advisor. We are delighted to note that you had a comfortable stay at the hotel. Acclaimed as a luxury business resort, ITC Sonar captures the essence of Kolkata through its greenery and lily laden water garden. Our internationally acclaimed signature restaurants and Kaya Kalp, our award winning Spa are true... More 

new delhi
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We were there for 4 nights.Really loved the hotel. It impressed us all. Felt very tranquil, lots of water features and attractive gardens. Room was comfortable, clean, nicely furnished and a view of the gardens. Used the gym,spa as well as the pool. Kolkata is just mind blowing , you really do need to stay afew days to take it... More 

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Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor. We are glad to learn that you had a pleasant and comfortable stay. Built on the lines of a Bagaanbari, the garden home of the nobility, ITC Sonar pays tribute to the beauty of Bengal. Cuisine plays an important role too, true to the fabled hospitality of the region.... More 

Paris
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I spent a week end at this hotel, and had a great time. The property is beautiful. It is centered around a gorgeous lily pond, and is comprised of several blocks of rooms. I initially booked a Tower Room, but upgraded to a ITC One room for reasons I will explain later. The ITC One room is superb. It is... More 

Was this review helpful? Yes
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor, especially for the detailed observations that you have made. While I have noted your compliments, I have also noted your observations. The resort like feel to a luxury business hotel is unique and we endeavour to offer our guests a ‘home away from home’ experience. I look forward to... More 

Delhi
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is a five star luxury hotel. Hotel very neat & clean. Hotel offer level of hospitality. Hotel is highly secured. hotel has variety of restaurant's & bars. The culture of hotel is customer friendly. Hotel offer high level of luxury & peace. Hotel offers, internet, swimming pool, spa & gym. Any discrepancy in service is promptly attended by... More 

Was this review helpful? Yes
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor and we deeply appreciate your comments. Designed to meet high levels of safety without compromise on luxury, ITC Sonar pays tribute to the beauty of Bengal. We thank you for your recommendation and look forward to welcome you back. Warmest regards, Atul Bhalla General Manager ITC Sonar, Kolkata More 

Kolkata (Calcutta), India
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

The rooms and surroundings in ITC Sonar is too classy. The pond with full of fish in the middle of the hotel giving an amazing view. The restaurants are too goods. The foods are very goods. It was pleasant experience for our family.

Was this review helpful? Yes
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor. We are delighted to note that you had a wonderful experience. Epitomizing the beauty of Bengal, ITC Sonar offers a resort -like feel to a luxury business hotel in the midst of a busy city. We look forward to welcome you back and hope ITC Sonar remains your preferred... More 

New Delhi, India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel is ideally located away from congested and polluted city of Kolkata. Well connected and about 30 minutes from Airport. It has excellent gym with good trainers. The sauna and steam rooms are well maintained. The restaurant " Eden Pavillion " is class in itself with courteous staff and excellent food.

Was this review helpful? Yes
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor. We are glad to learn that you had a pleasant and comfortable stay. Built on the lines of a Bagaanbari, the garden home of the nobility, ITC Sonar pays tribute to the beauty of Bengal. Cuisine plays an important role too, true to the fabled hospitality of the region.... More 

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