ITC Sonar is a wonderful cusp of heritage, green and modern facilities. The rooms are spacious and well equipped. The best I like is stress-reliever and sleep fragrance in the room.
Food is exceptional, I tried both Indian fare and chinese both are very well cooked, presented and sufficient quantity.
I must to stay hotel if you are visiting kolkata.
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Dear valued reviewer,
Warm Greetings from ITC Sonar, Kolkata!
We thank your feedback and for endorsing ’Responsible Luxury’. One of the cornerstones of our mission is ‘Luxury with Sustainability’ and an extension to this is ’Responsible Luxury’ - ITC Sonar, Kolkata was the pilot project for ITC Hotels. Built in 2003, we started preparations and enlisted with Clean Development Mechanism...
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In the past two years I have travelled to kolkata about 12 times and off that I have stayed at this property at least ten times.
I love their EVA floor which is a boon for single woman traveling or women(like me) who are traveling with male colleagues and prefer my privacy.
They never get the standing instructions for a...
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Dear valued reviewer,
Warm Greetings from ITC Sonar, Kolkata!
Thank you for sharing your experience with us on Trip Advisor. We truly value your patronage and shall endeavour to ensure a seamless experience to you on each of your future visits.
On behalf of the ITC Sonar family, we look forward to welcoming you back to our warmth and indigenous...
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One of the worst experiences so far in ITC HOTEL , hotel staff could not find my resevation at the time of check in , however they were smart to renegotiate for the room rates again .
Room service is terrible , nobody bothers to answer . Key cards dont work in lift , is this really a. 5 star...
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Dear valued reviewer,
Warm Greetings from ITC Sonar, Kolkata!
Thank you for sharing your recent experience with us on Trip Advisor. We have noted your feedback on your experience with great concern. We regret your reported experience and your feedback has certainly been considered for us to evaluate our product and service offering for our guest & to address the...
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The hotel's ambiance is fantastic and the staff do everything to please you, but there is an element of inefficiency in their functioning which causes prickles of irritation. Firstly, I was overcharged for my in-room dining. Though it was set right when I complained, the very fact that this could happen in hotel of this standard was rather upsetting.Secondly, there...
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Dear valued reviewer,
Warm Greetings from ITC Sonar, Kolkata!
Thank you for sharing your recent experience with us on Trip Advisor. We have noted your feedback with great concern and the same has also been shared internally with the team.
We regret your experience as reported in your review and assure you that the services experienced by you are not...
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This place has the best service ever. Food is great. But the service is outstanding. Stay in a tower room and you will get free drinks from 6pm to 8pm in the Darjeeling Lounge and a breakfast buffet in the mornings
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Dear valued reviewer,
Warm Greetings from ITC Sonar, Kolkata!!
Thank you for your valuable feedback. The concept of ITC Sonar is indigenous to the local culture of the region. ITC Sonar is a business resort catering to guests who are on business as well as leisure. ITC Sonar showcases a plethora of Food & Beverage offerings as well as Kaya...
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I travel to ITC Sonar every two months or so.
It is my home away from home...wonderful greeting and fast check in at any time of arrival, spacious room, incredible eating experiences in the various cuisines of the hotel, and very friendly, courteous staff. I particularly enjoy the Spa.
This is my calm oasis of relaxation at the end of...
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Dear valued reviewer,
Warm Greetings from ITC Sonar, Kolkata!!
Thank you for the encouraging and appreciative feedback.
One of the cornerstones of our mission is ‘Luxury with Sustainability’ and an extension to this is ’Responsible Luxury’. We at ITC Sonar, strive to achieve customer expectations, by imparting training to our associates so that the services are rendered with warmth. We...
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The hotel is good for business stay as well as for vacation. It is quiet hotel(no noise) with lot of greenary, water bodies & open area. You can walk around and experience hotel's natural beauty. The restaurant serves good cuisine. After day long hectic work, the garden and lotus ponds in the premises takes away your tireness & rejunevates your...
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Dear valued reviewer,
Warm Greetings from ITC Sonar, Kolkata!!
Thank you for your patronage. It is the appreciation of our guests that works as a motivation to strive for better. Inspiration of ITC Sonar is the lush greenery and it’s rewarded with sights of serene water. The water filled space runs its full length connecting all Public areas. In your...
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Repeated experiences at ITC Sonar have reinforced the uniqueness of the product and the service. Right from the experience at Eden Pavilion(all day dining restaurant) to the equisite cuisine offered by the signature restaurants...ITC Sonar stands ahead in all areas - comfort, rooms, service and cuisine.
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Dear valued reviewer,
Warm Greetings from ITC Sonar, Kolkata!!
Thank you for the appreciative note. It is the appreciation of our guests that works as a motivation to strive for better. The concept of ITC Sonar is indigenous to the local culture of the region. Created in today’s popular uncluttered style, the architectural design is distinctly eastern, capturing the essence...
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I have stayed here twice recently and would certainly repeat it. Very courtious staff, spacious and tastefully done ambience without being overpoweringly gaudy. The dellightful gardens and lotus ponds in the premises provides a solastic haven at the end of a gruelling, polluted day in kolkata. I did not therefore mind the location, just outside the hustle of the main...
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Dear valued reviewer,
Warm Greetings from ITC Sonar, Kolkata!!
Thank you for your kind feedback. It is a pleasure that the services rendered by us were up to your expectation. The Eva floor originates keeping in mind the increase in single lady corporate, who travel to our business resort for work and leisure. At ITC Sonar we bring you awarding...
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In December, there was major construction underway adjacent to the hotel, on a 24/7 basis. After one night, we moved to the other side of the hotel. The new room was super quiet with very effective double glazing. Two minor glitches - The safe in my room was too small to take my laptop, and there was no security latch...
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Dear valued reviewer,
Warm Greetings from ITC Sonar, Kolkata!
Thank you for the words of appreciation. We have noted your feedback on your experience during your last stay. Your feedback has certainly been considered for us to evaluate our product to ensure a positive and superior experience in the future.
On behalf of the ITC Sonar family, we look forward...
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