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ITC Sonar

Certificate of Excellence
5.0 of 5
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JBS Haldane Avenue, Kolkata (Calcutta) 700046, India
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3rd night free
ITC Sonar
Best prices for: 1 room 1 guest
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Ranked #3 of 195 Hotels in Kolkata (Calcutta)
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
sanjay kumar g Cuttack, India
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928 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cuttack, India
Contributor
11 reviews 11 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Made a reservation at 15 30 hrs on 24.04.15 and checked in the hotel at 17 hrs. My towers Room was ready on the fourth floor with a quiet and chilled A.C Non smoking room ( My spl Request online ). Must say that room was quiet spacious 430 feet approximately. It took a couple of hours for me to... More 

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Kolkata (Calcutta), India
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

awesome food by taste or option it offered.Elite class with world class facilities.Location wise middle of the city.I may rate it two more stars may be for the ice cream.taste it I am confident that nothing can beat it.

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Bengaluru (Bangalore), India
Contributor
16 reviews 16 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel, you can expect anything which is possible. Brunch is awesome. one can have memory of swimming with great experience. Spa is really fantastic. I enjoyed fitness center also which equipped with sophisticated, latest and safe things. Hotel has got very big big halls for conventions and training programs or any kind of celebrations. Service is non-stop with warmth.... More 

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Patiala, India
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was visited Kolkota for a Conference in April 2015. I checked in at Taj Gateway , but could spend just 1 night there as it was a boutique hotel and i was with family and needed a resort kind of property. AS we checked on i was really happy to see Virat Kohli and Anushka Sharma just as we... More 

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Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your comment on Trip Advisor and we are delighted to note that you had a comfortable stay at the hotel. Acclaimed as a luxury business resort, ITC Sonar captures the essence of Kolkata through its greenery and lily laden water garden. Your recommendation is deeply valued and we look forward to welcome you back... More 

Kolkata
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

It is surprising to hear that one of the manager of the hotel suggest me to choose another hotel and the only reason is that he don't want to give smoking room to me. But After half an hour discussion the manager gives me smoking room with hot coffee which was served chilled. Terrible beginning of my stay, generally it... More 

Was this review helpful? Yes 1
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your comments on Trip Advisor. We have noted your comment on our service with great concern and let me assure you that the same has already been addressed for review as necessary. Warmest regards, Atul Bhalla General Manager ITC Sonar, Kolkata More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I was in the hotel for 3 days during dinner the service was havoc. I order for tandoori roti but it was not served. I asked again and again and in the last I left my dinner between after half an hour the waiter came with roti. I don't understand what was the reason even he didn't bother to give... More 

Was this review helpful? Yes 1
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor. We have noted your comment with great concern, and assure you that such anomalies will not be repeated. Request you to treat this experience in isolation and give us an opportunity to impress you with our services. Warmest regards, Atul Bhalla General Manager ITC Sonar, Kolkata More 

delhi
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

ITC sonar is an example of hospitality with personal touch, be it any department, from the moment u enter the hotel till the time to check out u will be treated with personal touch . I have been travelling almost 20 days in month and for us hotel is second home, my visit to Sonar is like home coming where... More 

Was this review helpful? Yes 3
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor. We are delighted to note that you had a wonderful experience at ITC Sonar. Epitomizing the beauty of Bengal, ITC Sonar offers a resort -like feel to a luxury business hotel in the midst of a busy city. We look forward to welcome you back and hope ITC Sonar... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For the first time I visited for a single day. The time i get in got a warm welcome by hotel staff. all are very nice Food also very tasty. I heard this hotel from very long time but this time after staying my dream came true. I like to again check in only here next time.

Was this review helpful? Yes 3
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor, we are delighted to note that you had a pleasant stay at the hotel. We appreciate your recommendation and hope to welcome you back in your future visits. Warmest regards, Atul Bhalla General Manager ITC Sonar, Kolkata More 

Gangtok, India
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is by far the best in terms of service and ambiance in Kolkatta. Excellent food as well. All the staff are friendly and competent. The in-house spa is also one of the best spa's i have used.

Was this review helpful? Yes 2
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your comment on Trip Advisor and we are delighted to note that you had a comfortable stay at the hotel. Acclaimed as a luxury business resort, ITC Sonar captures the essence of Kolkata through its greenery and lily laden water garden. Our internationally acclaimed signature restaurants and Kaya Kalp, our award winning Spa are... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I have been coming to Kolkata for 10'years and have always stayed at ITC. The outside landscape has been built up and the Farmland is gone, but the hotel is still a blissful and welcoming with excellent facilities from the different food options (great Asian last night) to the gym and spa. Thank you ITC.

Was this review helpful? Yes 1
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor. We are glad to learn that you had a pleasant and comfortable stay. Built on the lines of a Bagaanbari, the garden home of the nobility, ITC Sonar pays tribute to the beauty of Bengal. Cuisine plays an important role too, true to the fabled hospitality of the region.... More 

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