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The Pride Hotel Kolkata

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Terminus, B.G-12, Action Area, 1-B | New Town, Kolkata (Calcutta) 700 156, India
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The Pride Hotel Kolkata
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The Pride Hotel Kolkata
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255 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bhubaneswar, India
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was my first stay in this hotel....had lot of expectation from this hotel which opened couple of years back...rooms are spacious, but does not look new...probably poor maintenance... staff at reception were not friendly in true sense... the buffet dinner in low-lit coffee shop had very few vegetarian options....wifi was not complimentary.... not a great experience!!!

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Pune, India
1 review
5 of 5 stars Reviewed 4 days ago NEW

Awasome place to stay, friendly staff at reception , duty managers ar very helpful.Must stay once if you visit kolkata city of joy!!!!! One thing tat wifi shld be given complimentary thats where the hotel is lacking behind

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Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

The hotel is situated close to the airport. It is also situated opposite to Axis Mall and close to big bazaar. The rooms are spacious. Bathrooms are less spacious. The view is good. The bar is centrally located. However, I expected the hotel staff to be more courteos and friendly. The music playing in the corridor was not subtle and... More 

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Mumbai
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was my second stay in this hotel, but reviewing it this time.. The key reason for me staying here is because my regional office is just 5 minutes away from the hotel. The rooms are very spacious, clean and large bathrooms, nice working table which helps professionals like me who needs a space for working in laptop, the breakfast... More 

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Mumbai (Bombay), India
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Fortunately I did not stay but conducted two conferences at The Pride Hotel, Kolkata. But even then the experience was terrible. I had two meetings going on simultaneously in adjoining halls. The halls were small and cramped. I wanted to have some individual discussion with some of my colleagues. Finding that there is no space in the conference rooms we... More 

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Vadodara, India
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 26, 2015

the advantage of being close to the airport is lost in the not so satisfactory upkeep of the hotel. needs to improve. i have stayed in other Pride hotels including their flagship property in Pune and several times in Ahmedabad and these have been some of my most memorable hotel stays. Kolkata was really disappointing.

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ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review

Dear Guest, I would like to take this opportunity to thank you for the review that you have written about us. I have shared the feedback with the team and have noted the feedback on the upkeep of the Hotel. I would very much like to welcome you back to the hotel the next time you are visiting Kolkata. Assuring... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 19, 2015

Expected a lot from this hotel. But this hotel disappointed me. Rooms are good, no doubt, but hospitality disappointed me. There was no one to assist me, I had to go of my own to the room. Food was not that finger licking, please improve the quality. There were no snacks in the room, which I see in every hotel,... More 

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ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review

Dear Guest, I would like to take this opportunity to thank you for the review that you have written about us. I have shared the feedback with the team and have noted the feedback on the food quality and service standard. I would very much like to welcome you back to the hotel the next time you are visiting Kolkata.... More 

1 review
1 of 5 stars Reviewed June 14, 2015

Wonder how it's rated a 5 star category... Poor staff.... Dirty room.... Damaged mirror.... Smelling corridors..... Even the linens were dirty.... It's far better to stay in a 3 star category hotel than to stay here!! None of the facility matches up to even a 4 star category.... Far better to stay in NOVOTEL!!

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ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review

Dear Guest, Greetings from The Pride Hotel ,Kolkata ...!! I am concerned about the problems you experienced at our Hotel, in .I am writing to thank you for taking the time to bring this matter to our attention. We strive to make the stay not only satisfying but a memorable experience. The principal goal of The Pride is to provide... More 

Kolkata (Calcutta), India
1 review
1 of 5 stars Reviewed June 10, 2015

The first thing that matters when you are on a holiday / family outing is endearing people wanting to make your stay special. That's what hospitality is all about. The management at Pride needs to understand that they are in hospitality and not real estate. They are under-staffed, their staff does not think twice in refusing a customer. The first... More 

Was this review helpful? Yes
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review

Dear Guest, Greetings from The Pride Hotel ,Kolkata ...!! I am concerned about the problems you experienced at our Hotel, in .I am writing to thank you for taking the time to bring this matter to our attention. We strive to make the stay not only satisfying but a memorable experience. The principal goal of The Pride is to provide... More 

Mumbai (Bombay), India
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 4, 2015 via mobile

Spacious rooms with lovely upholstery. Convenient for airport approach. Good conference room on the ground floor but the one on the sixth floor is bad. WiFi was not complimentary but after alerting them that all hotels provide complimentary WiFi, they gave complimentary WiFi.

Was this review helpful? Yes
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review

Dear Guest, I would like to take this opportunity to thank you for the review that you have written about us. I have shared the feedback with the team and have noted the feedback on the WIFI services. I would very much like to welcome you back to the hotel the next time you are visiting Kolkata. Assuring you of... More 

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