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The Pride Hotel Kolkata

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Terminus, B.G-12, Action Area, 1-B | New Town, Kolkata (Calcutta) 700 156, India
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The Pride Hotel Kolkata
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251 Reviews from our TripAdvisor Community

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150
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vadodara, India
Contributor
18 reviews 18 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

the advantage of being close to the airport is lost in the not so satisfactory upkeep of the hotel. needs to improve. i have stayed in other Pride hotels including their flagship property in Pune and several times in Ahmedabad and these have been some of my most memorable hotel stays. Kolkata was really disappointing.

Was this review helpful? Yes
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review

Dear Guest, I would like to take this opportunity to thank you for the review that you have written about us. I have shared the feedback with the team and have noted the feedback on the upkeep of the Hotel. I would very much like to welcome you back to the hotel the next time you are visiting Kolkata. Assuring... More 

2 reviews
3 of 5 stars Reviewed 1 week ago

Expected a lot from this hotel. But this hotel disappointed me. Rooms are good, no doubt, but hospitality disappointed me. There was no one to assist me, I had to go of my own to the room. Food was not that finger licking, please improve the quality. There were no snacks in the room, which I see in every hotel,... More 

Was this review helpful? Yes
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review

Dear Guest, I would like to take this opportunity to thank you for the review that you have written about us. I have shared the feedback with the team and have noted the feedback on the food quality and service standard. I would very much like to welcome you back to the hotel the next time you are visiting Kolkata.... More 

Topeka, Kansas
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We would have preferred to stay closer In the city but Kolkatta was added to our agenda at the last minute. That said to be fair to the hotel it was nice, the accommodation was decent and the breakfast was good. The food was ok but overall the hotel was good. There was a mall close by which made up... More 

Was this review helpful? Yes
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review

Dear Guest, I would like to take this opportunity to thank you for the review that you have written about us. I have shared the feedback with the team. I would very much like to welcome you back to the hotel the next time you are visiting Kolkata. Assuring you of our best attention at all times!! Sincerely, Binay Thakur More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Wonder how it's rated a 5 star category... Poor staff.... Dirty room.... Damaged mirror.... Smelling corridors..... Even the linens were dirty.... It's far better to stay in a 3 star category hotel than to stay here!! None of the facility matches up to even a 4 star category.... Far better to stay in NOVOTEL!!

Was this review helpful? Yes
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review

Dear Guest, Greetings from The Pride Hotel ,Kolkata ...!! I am concerned about the problems you experienced at our Hotel, in .I am writing to thank you for taking the time to bring this matter to our attention. We strive to make the stay not only satisfying but a memorable experience. The principal goal of The Pride is to provide... More 

Travelers are raving about these Kolkata (Calcutta) hotels

Kolkata (Calcutta), India
1 review
1 of 5 stars Reviewed 2 weeks ago

The first thing that matters when you are on a holiday / family outing is endearing people wanting to make your stay special. That's what hospitality is all about. The management at Pride needs to understand that they are in hospitality and not real estate. They are under-staffed, their staff does not think twice in refusing a customer. The first... More 

Was this review helpful? Yes
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review

Dear Guest, Greetings from The Pride Hotel ,Kolkata ...!! I am concerned about the problems you experienced at our Hotel, in .I am writing to thank you for taking the time to bring this matter to our attention. We strive to make the stay not only satisfying but a memorable experience. The principal goal of The Pride is to provide... More 

Mumbai (Bombay), India
Contributor
15 reviews 15 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Spacious rooms with lovely upholstery. Convenient for airport approach. Good conference room on the ground floor but the one on the sixth floor is bad. WiFi was not complimentary but after alerting them that all hotels provide complimentary WiFi, they gave complimentary WiFi.

Was this review helpful? Yes
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review

Dear Guest, I would like to take this opportunity to thank you for the review that you have written about us. I have shared the feedback with the team and have noted the feedback on the WIFI services. I would very much like to welcome you back to the hotel the next time you are visiting Kolkata. Assuring you of... More 

Pune
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Room and toilet clean with all amenities required for a business traveller. Proximity to the airport excellent. Exorbitantly high cost if you take a hotel drop to airport. 1050 rs is crazy high. Take a radio cab instead and pay 300rs. A business hotel where internet is charged can't be a business hotel. Exhibit any charges of 250rs an hour.

Review collected in partnership with Cleartrip

Was this review helpful? Yes
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review

Dear Guest, Thank you for choosing us to serve you on your recent visit to the beautiful city of Joy, Kolkata. We at The Pride Hotel, Kolkata believe in being a symbol of hospitable and amiable services. We appreciate your special mention of our rooms and services. Business or pleasure, we strive towards making your journey a memorable experience. Upon... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel's infrastructure is good. The rooms are big and clean. My stay was comfortable but i found the rates are very high as compared to the services rendered. After 11 o clock the room dining options are very very limited though they claim 24 hours room dining facility. Prices of food too high.

Was this review helpful? Yes
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review

Dear Guest, Thank you for choosing us to serve you on your recent visit to the beautiful city of Joy, Kolkata. We at The Pride Hotel, Kolkata believe in being a symbol of hospitable and amiable services. We appreciate your special mention of our rooms and services. Business or pleasure, we strive towards making your journey a memorable experience. Upon... More 

Bengaluru (Bangalore), India
Top Contributor
86 reviews 86 reviews
36 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Hotel is away from city about 20 minuets from airport. Room standard was below average. Food was below average (and that is not accepted from Kolkata hotels). Room service was at its nadir. Rooms were dirty with worn out bedsheets. Wash rooms were dirtier. Staff was indifferent.

Was this review helpful? Yes
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review

Dear Guest I thank you for your feedback of your recent stay with us. I have noted your views about housekeeping not being up to the mark as well as the Food. during your stay and I have shared the feedback with our team. I would appreciate that you would stay with us on your next visit to Kolkata With... More 

Ranchi
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed May 25, 2015

This is the first hotel in my worldwide stays that gets a negative feedback. I stayed with my family and was given a top floor room with the AC chiller sound equivalent to a earth quake. We had an international flight at night and wanted to sleep but the sound didnot allow us. we called up 5 times but to... More 

Was this review helpful? Yes
ThePrideGroup, General Manager at The Pride Hotel Kolkata, responded to this review

Dear Guest, I thank you for your feedback of your recent stay with us. I have noted your views about housekeeping not being up to the mark as well as the Engginering part during your stay and I have shared the feedback with our team. I would appreciate that you would stay with us on your next visit to Kolkata... More 

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