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IndiSmart Hotel

X-1, 8/3., Block EP. Sector-V | Electronic Complex, Kolkata (Calcutta) 700091, India
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IndiSmart Hotel
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Ranked #82 of 199 Hotels in Kolkata (Calcutta)
A recent review
5 of 5 stars reviewed 3 weeks ago
Azam1186 Cuttack, India
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91 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
  • All months
    (91)
  • Mar-May only
    (27)
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Cuttack, India
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Plenty of selection for breakfast. Very satistified. Rolls across the street are tasty also. Room is clean. wifi is acceptable. I will definitely recommend this hotel to my colleagues. A lavish experience

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New Delhi, India
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Kolkata was good but this Hotel is not, these guys do not know the meaning of courtesy. even after repeated complaints we thought there would be some proactive and courteous from Managers end, he was clue less. Hotel Rooms are not at all good, room service is slow, they charged us for babys milk which no Hotel does, they did... More 

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Gurgaon, India
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 12, 2015

My stay at Kolkata was made by pleasant by the good accomodation that is offered at IndiSmart Hotel. The hotels provides you a very good morning complementary breakfast which one might feel like he/she has never had at any other hotel. Every dish had a very good taste.

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HOTELINDISMART, Manager at IndiSmart Hotel, responded to this review

Dear Sir, Greetings. Thank you so much for your pleasant words.Hope our Team was able to make your stay comfortable.Love to welcome you back soon at The Indismart. Warm Regards Management More 

Kolkata
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 20, 2015

We recently visited Indismart for Poila Baisakh special buffet and were extremely, extremely happy about our choice for the night. We loved the ambience, food & service. Special note for Annie & Atanu- They are superb when it comes to customer service. The choice and taste couldnt have been better. I have for sure had the best bengali food at... More 

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HOTELINDISMART, Manager at IndiSmart Hotel, responded to this review

Dear Sir, Greetings. Thank you so much for those soft and encouraging words.We hope you had enjoyed the dinner with your family.We at Indismart try our best to satisfy each and every guests in terms of both food and service. We hope to see you soon again with your friends and family for the Mediterranean Food Promotions from 20th -30th... More 

Chennai (Madras), India
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed April 11, 2015

I have loved the friendliness of the Kolkata people in my last two visits to this amazing city and the people at Indismart only stand another wonderful testimony to this hospitality. Located just 30 to 40 minutes from the Netaji Subash Chandra Bose airport the Hotel was clean, efficient and (do I have to mention) friendly people. The manager even... More 

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HOTELINDISMART, Manager at IndiSmart Hotel, responded to this review

Dear Sir, Greetings. Hope we and our staff has tried our best to make your stay a comfortable one.Thanks for your much encouraging words.These soft lovely words are enough for us to boost our morale and deliver the best of hospitality.Hope to meet you soon again and stay with us. Thanking you Sir. Warm regards More 

New Delhi, India
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed March 29, 2015

I am currently staying here as I type. I checked in an hour ago and already I don't feel good about this place and am writing this at 1:15 in the night. Issues Faced -: 1. Rooms need renovation. Broken tiles, broken bath tubs in toilets. Toilets are cramped and seem old 2. Basic Toiletries and slippers were out of... More 

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HOTELINDISMART, Manager at IndiSmart Hotel, responded to this review

Dear Sir, Greetings. At first we would like to extend our sincere apologies for the inconvenience posed.We would also like to thank you for bringing the incident to our notice and thus giving us an opportunity to improve upon our scope of service.We appreciate all feedback and take it positively to block our lacunae at the earliest. We would also... More 

Pune, India
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed February 16, 2015

Location, for those in the Salt Lake Area & the service were the only things that were a plus point. Even in the late night, a toast and tea ordered came very promptly. The place was way below standards that the hotel claims. In fact the washroom was outrightly unclean. Somewhere it seemed that this is a hotel, that during... More 

Was this review helpful? Yes 6
HOTELINDISMART, Manager at IndiSmart Hotel, responded to this review

Dear Guest, Greetings. Thanks for staying with The Indismart .We value your suggestions and have already starting renovating our rooms floor wise to give you the maximum comfort and a modernized room with the best up keep. Hope to see you back soon and stay with us. Warm regards Team Indismart More 

New Delhi, India
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed January 20, 2015

Stayed there for 3 nights in January 2015. Day 1 was for business purpose and rest 2 were on vacation with family. Location is good for business travellers if you have meetings with offices surrounding the area. Otherwise it is quite isolated from main city. Hygiene was not upto the mark. Rooms and restaurant are quite CLOSED and sometime slightly... More 

Was this review helpful? Yes 5
New Delhi, India
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed January 18, 2015

I stayed in this hotel for 4 days and the stay was quite comfortable. It is neat, rooms are small but clean enough. Staff is quite courteous. They need to improve upon their menu in terms of variety, food options, ambiance in the restaurant. Otherwise, for a short stay it is fine.

Was this review helpful? Yes 6
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 28, 2014

I stayed there during a business trip at Kolkata. It is good. Well connected with public transport system and closer to the Kolkata Airport. It is situated in a business hub of Kolkata, may not be suitable for family trip as the location is a bit far from the main city.

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