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IndiSmart Hotel

3.5 of 5
X-1, 8/3., Block EP. Sector-V | Electronic Complex, Kolkata (Calcutta) 700091, India
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IndiSmart Hotel
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Ranked #80 of 195 Hotels in Kolkata (Calcutta)
A recent review
4 of 5 stars reviewed 1 week ago
SubashSL Chennai (Madras), India
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87 reviews from our community

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    8
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5
5
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66
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Chennai (Madras), India
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 1 week ago

I have loved the friendliness of the Kolkata people in my last two visits to this amazing city and the people at Indismart only stand another wonderful testimony to this hospitality. Located just 30 to 40 minutes from the Netaji Subash Chandra Bose airport the Hotel was clean, efficient and (do I have to mention) friendly people. The manager even... More 

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HOTELINDISMART, Manager at IndiSmart Hotel, responded to this review

Dear Sir, Greetings. Hope we and our staff has tried our best to make your stay a comfortable one.Thanks for your much encouraging words.These soft lovely words are enough for us to boost our morale and deliver the best of hospitality.Hope to meet you soon again and stay with us. Thanking you Sir. Warm regards More 

New Delhi, India
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am currently staying here as I type. I checked in an hour ago and already I don't feel good about this place and am writing this at 1:15 in the night. Issues Faced -: 1. Rooms need renovation. Broken tiles, broken bath tubs in toilets. Toilets are cramped and seem old 2. Basic Toiletries and slippers were out of... More 

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HOTELINDISMART, Manager at IndiSmart Hotel, responded to this review

Dear Sir, Greetings. At first we would like to extend our sincere apologies for the inconvenience posed.We would also like to thank you for bringing the incident to our notice and thus giving us an opportunity to improve upon our scope of service.We appreciate all feedback and take it positively to block our lacunae at the earliest. We would also... More 

Pune, India
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed February 16, 2015

Location, for those in the Salt Lake Area & the service were the only things that were a plus point. Even in the late night, a toast and tea ordered came very promptly. The place was way below standards that the hotel claims. In fact the washroom was outrightly unclean. Somewhere it seemed that this is a hotel, that during... More 

Was this review helpful? Yes 5
HOTELINDISMART, Manager at IndiSmart Hotel, responded to this review

Dear Guest, Greetings. Thanks for staying with The Indismart .We value your suggestions and have already starting renovating our rooms floor wise to give you the maximum comfort and a modernized room with the best up keep. Hope to see you back soon and stay with us. Warm regards Team Indismart More 

New Delhi, India
Senior Reviewer
6 reviews 6 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 20, 2015

Stayed there for 3 nights in January 2015. Day 1 was for business purpose and rest 2 were on vacation with family. Location is good for business travellers if you have meetings with offices surrounding the area. Otherwise it is quite isolated from main city. Hygiene was not upto the mark. Rooms and restaurant are quite CLOSED and sometime slightly... More 

Was this review helpful? Yes 4
New Delhi, India
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 18, 2015

I stayed in this hotel for 4 days and the stay was quite comfortable. It is neat, rooms are small but clean enough. Staff is quite courteous. They need to improve upon their menu in terms of variety, food options, ambiance in the restaurant. Otherwise, for a short stay it is fine.

Was this review helpful? Yes 4
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 28, 2014

I stayed there during a business trip at Kolkata. It is good. Well connected with public transport system and closer to the Kolkata Airport. It is situated in a business hub of Kolkata, may not be suitable for family trip as the location is a bit far from the main city.

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Thimphu, Bhutan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2014

Stayed three nights. the hotel is reasonable priced and service good. breakfast complementary and better than some of the same standard hotels. the staff are friendly and are trying to be professional. There are also lot of on-the-job trainees students attached, because the IIHS is attached next to the hotel

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Bhilai, India
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 29, 2014

The hotel firstly location is posh but a little far from Howrah Railway station. The hotel entrance is very good, ambience is awesome, Wifi network facility and with all amenities such as gym, massage parlour, had a lovely massage. The rooms were very neat & clean and the service was too good. enjoyed the stay and the food taste &... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed October 11, 2014

We arrived late at night, and left early the following morning. We are a family of four and i was expecting an additional bed in the room, as we had paid extra for children. We were too tired to ask. The staff were friendly, and the room we stayed in was clean, but there are obvious signs that the hotel... More 

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India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed August 24, 2014

Avoid at all costs! I stayed here in June 2014 for 3 nights. Very old hotel with crumbling infrastructure. There was no hot water in my room and the problem could not be fixed at all during my stay. The front office staff was not helpful at all and I regretted having stayed there. Service levels are pathetic. Overall a... More 

Was this review helpful? Yes 1
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