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Hotel Metropole

3.0 of 5 174 Sarat Bose Road, Kolkata (Calcutta) 700029, India
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Hotel Metropole
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Hotel Metropole
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33 reviews from our community

Traveler rating
    8
    14
    3
    5
    3
See reviews for
1
2
4
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • Italian first
  • Any
English first
  • All months
    (33)
  • Mar-May only
    (5)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (14)
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Kolkata (Calcutta), India
1 review
5 of 5 stars Reviewed 1 week ago

Hotel Metropole is the best place to stay in Kolkata specially for corporate people. It has a great location with respect to communication and availability of all modern amenities which is essential for corporate executives. Me and my colleagues have been staying this hotel regularly for more than a year. We always get the warm welcome and outstanding service from... More 

Was this review helpful? Yes
Guest344, General Manager at Hotel Metropole, responded to this review

Dear Guest , We are delighted to have delivered services as per your needs and expectations. We will continue to provide whatever is best for you and your guests. We will always go the extra mile to serve your needs and aspirations so that you go back satisfied and refreshed with lasting memories. Regards Sabir Ali General Manager 9748446000 More 

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 1 week ago

This property has the perfect blend of corporate and homely living. I had stayed in Hotel Metropole for a business trip. Front Desk people and other staff are very cordial, cooperative and very professional. Food in the restaurant is expensive but awesome. The rooms are clean, spacious and very comfortable to stay. Hotel is located in the central area and... More 

Was this review helpful? Yes
Kolkata (Calcutta), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This property has the perfect blend of corporate yet homely living. The rooms are very cozy and comfortable. Food is delicious. Hotel staffs are very friendly and sociable. The hotel is run very professionally. The front desk executives are very cordial. I have been staying here regularly and extremely happy to go back each time. I recommend guests to try... More 

Was this review helpful? Yes 1
Guest344, General Manager at Hotel Metropole, responded to this review

Dear Guest , We are very delighted to have lived up to your expectations with regards to extending warm hospitality and services of international standards. Your coming back again and again is a sign that we are moving in the right direction with the policy " Athiti Deva Bhava". We will continue to set higher benchmarks for ourselves so that... More 

Kolkata (Calcutta), India
1 review
4 of 5 stars Reviewed 3 weeks ago

I have to arrange the stay for my office colleagues, who were to attend a training program for 3 days including 2 senior level management officials. The GM of hotel personally took care of every thing which was expected. The hotel is excellent budget hotel located fantastically with conectivity from all over Kolkata at any point of time.

Was this review helpful? Yes
Guest344, General Manager at Hotel Metropole, responded to this review

Dear Guest, It was a pleasure to provide services of the highest order to your organisation. We are pleased that we lived up to your expectations as corporates like you matters to us a lot. We hope we will continue to provide the same level of service on your next stay and you keep coming back again and again. Regards... More 

Chennai
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 18, 2014

I had stayed in Hotel Metropole in Mysore so had high expectations from this brand when I opted for this hotel from Trip Advisor. I am giving a score of 1, simply for the lack of option for giving a ZERO. We had occupied 3 rooms in Nov 2014, all put together 25 room nights. Some of the major concerns... More 

Was this review helpful? Yes
Guest344, General Manager at Hotel Metropole, responded to this review

Dear Guest , The room booking was made by your colleague Mr.Raman , whom we had informed categorically that we will not be able to provide a twin bedded room or will not be in a position to change the room as we were going full house . we had informed about it to Mr.Raman at the time of accepting... More 

New Delhi, Delhi, India
Top Contributor
52 reviews 52 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed July 23, 2014

I stayed at this hotel few months back when I was on a business trip. Location is the only plus point of this hotel, but even in that case you might get a better hotel in the same range at Park street only. I had plans of staying in Kolkatta for a week but had to change this hotel after... More 

Was this review helpful? Yes 3
Guest344, General Manager at Hotel Metropole, responded to this review

Dear Guest , We are deeply concerned with your experience whilst staying at our hotel. Let me state that we do business with renowned corporate houses and travel partners whereby we are achieving a high occupancy rate and turnover. But as suggested by you our projects and infrastructure team has attended to your suggestions with regards to the rooms. The... More 

ash777_12
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 6, 2014

I stayed here for 2 days Very attentive staff the food at the restaurant was delicious and well priced,the biryani was excellent, They also provide laundry service which i did not use. really a pleasent stay at very good price Highly recomended

Was this review helpful? Yes 4
Guest344, General Manager at Hotel Metropole, responded to this review

Dear Sir , Such feedback encourages us to start thinking on newer lines whereby we can increase customer delight by means of being innovative and guest centric. We were delighted to have you with us and it is very satisfying that you were pleased with our service level and facilities. Hope to see you back again so that we can... More 

Pune, India
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 5, 2014

Excellent location, very reasonable pricing in this category of hotels. Ideal for corporate stay, came here for work, first stay. Rooms are quite well maintained, the staff is courteous, the restaurant food is priced slightly on the higher side. While my check out was smooth, checking in did take some time. Apparently other facilities such as wi fi etc are... More 

Was this review helpful? Yes 4
Guest344, General Manager at Hotel Metropole, responded to this review

Dear Sir , We are proud that we were able to deliver services as expected by you. You feedback acts as a tranquilizer for us and keeps us going. As suggested by you , we have improved upon our check in formalities by introducing a new software for speed and efficiency. We assure you that we will look into the... More 

Mumbai (Bombay), India
Contributor
19 reviews 19 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 25, 2014

I stayed at Metropole in May 2014 for a day on a business trip to Kolkata, the location of the hotel is good but that's the only good part of the hotel, the rooms are small and cramped and so is the bathroom, the bathroom is dingy and there is insufficient lighting inside, while checking in the room there was... More 

Was this review helpful? Yes 2
Guest344, General Manager at Hotel Metropole, responded to this review

Dear Sir, The concerns aired by you are for us to rectify errors committed on our part. The problems as stated by you have been addressed and lights in the room have been improved. The room in which you stayed is usually used by a filmmaker who prefers dim light. The room service has been asked to clear leftovers at... More 

Delhi
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 13, 2014

A centrally-located hotel. Very clean, decent rooms. Staff is friendly and helpful. As a single woman business traveller, I felt safe and comfortable. A la carte food was really good (probably from their restaurant) but the breakfast was a little wishy-washy. They need to improve that. The variety and quantity was good but the taste has to be worked upon.... More 

Was this review helpful? Yes 2
Guest344, General Manager at Hotel Metropole, responded to this review

Dear Guest , We feel on top of the world , when you state that you felt very safe on our property as a single woman traveller. We think we have won the first battle by providing the basic comfort level to you whereby you will come back again to our hotel. We take all guest of our hotel as... More 

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Additional Information about Hotel Metropole

Address: 174 Sarat Bose Road, Kolkata (Calcutta) 700029, India
Location: India > West Bengal > Kolkata (Calcutta)
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Metropole 3*
Number of rooms: 24
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Also Known As:
Hotel Metropole India/Kolkata (Calcutta), Asia
Hotel Style:
#16 Best Value Hotel in Kolkata (Calcutta)

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