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Hotel Metropole

174 Sarat Bose Road, Kolkata (Calcutta) 700029, India
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Hotel Metropole
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Hotel Metropole
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36 reviews from our community

Traveler rating
    8
    16
    4
    5
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Dar es Salaam, Tanzania
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel for one night. A bit shabby room, poor beddings, bath and toilet were OK. The breakfast was very average. There are many good hotels around this area compared to the Metropole. I won't stay again.

Was this review helpful? Yes 1
Guest344, General Manager at Hotel Metropole, responded to this review

Dear Guest , We are deeply hurt by your experience . We provide imported spring mattress ( ergonomically designed) in each room , but your inconvenienced has woken us up and we have decided to address the issue immediately. With regards to the breakfast being very average , I would like to assure you that during your stay with us... More 

Mumbai
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 20, 2015

I stayed at the Metropole for a day on a trip that started off as a work trip but extended into a leisure trip for an additional day :) The Hotel was 'discovered' thanks for a decision based on reviews on tripadvisor...was looking at a decent budget accomodation in the heart of Kolkata near the Bhawanipore/Lansdown market area where the... More 

Was this review helpful? Yes 2
Guest344, General Manager at Hotel Metropole, responded to this review

Dear Guest , We appreciate your sincere assessment of our facilities and services . We are honored that you took time out from your busy schedule to provide booster comments so that we can continue to deliver services for which we are known globally. All our front desk personnel are trained to attend to guest as part of the extended... More 

Pune
Top Contributor
120 reviews 120 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 10, 2015

conveniently placed - very easy to access on the main road, and in a very well connected part of the city. yet very peaceful inside. quite reasonably priced for the location and quality of hospitality. the room was smart, neat, and comfortable.

Was this review helpful? Yes 3
Guest344, General Manager at Hotel Metropole, responded to this review

Dear Guest , You have made us start the New Year on an upbeat mood with your positive feedback with regards to our location , room and services. Your comments will act as a tranquilizer and booster so that we can aspire to achieve new milestones in service delivery standards. We always try to walk the extra mile for all... More 

Kolkata (Calcutta), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2014

Hotel Metropole is the best place to stay in Kolkata specially for corporate people. It has a great location with respect to communication and availability of all modern amenities which is essential for corporate executives. Me and my colleagues have been staying this hotel regularly for more than a year. We always get the warm welcome and outstanding service from... More 

Was this review helpful? Yes 1
Guest344, General Manager at Hotel Metropole, responded to this review

Dear Guest , We are delighted to have delivered services as per your needs and expectations. We will continue to provide whatever is best for you and your guests. We will always go the extra mile to serve your needs and aspirations so that you go back satisfied and refreshed with lasting memories. Regards Sabir Ali General Manager 9748446000 More 

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed December 18, 2014

This property has the perfect blend of corporate and homely living. I had stayed in Hotel Metropole for a business trip. Front Desk people and other staff are very cordial, cooperative and very professional. Food in the restaurant is expensive but awesome. The rooms are clean, spacious and very comfortable to stay. Hotel is located in the central area and... More 

Was this review helpful? Yes
Kolkata (Calcutta), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2014

This property has the perfect blend of corporate yet homely living. The rooms are very cozy and comfortable. Food is delicious. Hotel staffs are very friendly and sociable. The hotel is run very professionally. The front desk executives are very cordial. I have been staying here regularly and extremely happy to go back each time. I recommend guests to try... More 

Was this review helpful? Yes 1
Guest344, General Manager at Hotel Metropole, responded to this review

Dear Guest , We are very delighted to have lived up to your expectations with regards to extending warm hospitality and services of international standards. Your coming back again and again is a sign that we are moving in the right direction with the policy " Athiti Deva Bhava". We will continue to set higher benchmarks for ourselves so that... More 

Kolkata (Calcutta), India
1 review
4 of 5 stars Reviewed December 3, 2014

I have to arrange the stay for my office colleagues, who were to attend a training program for 3 days including 2 senior level management officials. The GM of hotel personally took care of every thing which was expected. The hotel is excellent budget hotel located fantastically with conectivity from all over Kolkata at any point of time.

Was this review helpful? Yes
Guest344, General Manager at Hotel Metropole, responded to this review

Dear Guest, It was a pleasure to provide services of the highest order to your organisation. We are pleased that we lived up to your expectations as corporates like you matters to us a lot. We hope we will continue to provide the same level of service on your next stay and you keep coming back again and again. Regards... More 

Chennai
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 18, 2014

I had stayed in Hotel Metropole in Mysore so had high expectations from this brand when I opted for this hotel from Trip Advisor. I am giving a score of 1, simply for the lack of option for giving a ZERO. We had occupied 3 rooms in Nov 2014, all put together 25 room nights. Some of the major concerns... More 

Was this review helpful? Yes
Guest344, General Manager at Hotel Metropole, responded to this review

Dear Guest , The room booking was made by your colleague Mr.Raman , whom we had informed categorically that we will not be able to provide a twin bedded room or will not be in a position to change the room as we were going full house . we had informed about it to Mr.Raman at the time of accepting... More 

New Delhi, Delhi, India
Top Contributor
53 reviews 53 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed July 23, 2014

I stayed at this hotel few months back when I was on a business trip. Location is the only plus point of this hotel, but even in that case you might get a better hotel in the same range at Park street only. I had plans of staying in Kolkatta for a week but had to change this hotel after... More 

Was this review helpful? Yes 3
Guest344, General Manager at Hotel Metropole, responded to this review

Dear Guest , We are deeply concerned with your experience whilst staying at our hotel. Let me state that we do business with renowned corporate houses and travel partners whereby we are achieving a high occupancy rate and turnover. But as suggested by you our projects and infrastructure team has attended to your suggestions with regards to the rooms. The... More 

ash777_12
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 6, 2014

I stayed here for 2 days Very attentive staff the food at the restaurant was delicious and well priced,the biryani was excellent, They also provide laundry service which i did not use. really a pleasent stay at very good price Highly recomended

Was this review helpful? Yes 4
Guest344, General Manager at Hotel Metropole, responded to this review

Dear Sir , Such feedback encourages us to start thinking on newer lines whereby we can increase customer delight by means of being innovative and guest centric. We were delighted to have you with us and it is very satisfying that you were pleased with our service level and facilities. Hope to see you back again so that we can... More 

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