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All 191 Kolkata (Calcutta) hotels

Kenilworth Hotel, Kolkata

4.0 of 5 Hotel   |   1 & 2, Little Russel Street, | Kolkata 700 071, India, Kolkata (Calcutta) 122001, India
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Kenilworth Hotel, Kolkata
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Ranked #17 of 191 Hotels in Kolkata (Calcutta)
A recent review
4 of 5 stars reviewed 1 week ago
John L
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324 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
24 reviews 24 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

My partner and I initially booked a room within a local guest house when we recently visited Kolkata. Unfortunately, this materialised into an absolute disaster. With this issue at hand we then decided to check the availability at The New Kenilworth Hotel, where we had previously stayed in 2012. At such short notice we were amazed to be offered a... More

Was this review helpful? Yes 1
KenilworthKolkata, Management at Kenilworth Hotel, Kolkata, responded to this review

Dear Guest, Thank you for sharing this insighful review on TripAdvisor. It is a pleasure to know that you have been choosing to stay with us during your visits to the ‘City of Joy’. We are happy that you found our service standards and state-of-the-art amenities top notch. Your acknowledgement of the accommodation, culinary offerings and other amenities has been... More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed in Kenilworth 4 times during the month of September and October 2014. I would highly recommend this hotel. The rooms are not too big,but they are very clean. Complimentary breakfast in Aromas cafe in the lobby is very nice - variety of Indian and continental food. In the rooms there is free water, tea, coffee. The staff... More

Was this review helpful? Yes 1
KenilworthKolkata, Management at Kenilworth Hotel, Kolkata, responded to this review

Dear Guest, Thank you for sharing your review on this forum. We are happy that you have been choosing to stay with us during your visits to the ‘City of Joy’. At Kenilworth Hotel, Kolkata, we aim to provide our guests with a memorable stay experience and your review is testament for the same. Your appreciation for the accommodation, culinary... More

Mumbai
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a good business hotel, the facilities are fine for anybody who is visiting Kolkata for work. The rooms are convenient and have all key amenities. The food is good, restaurant service is very good, staff is very friendly. They need to improve on conference facilities, primarily from the perspective of taking ownership. We had a two day conference... More

Was this review helpful? Yes
KenilworthKolkata, Management at Kenilworth Hotel, Kolkata, responded to this review

Dear Guest, Thank you for sharing your review on this forum. It is a pleasure to know that you had a comfortable stay and enjoyed the services offered at our hotel. However, your concerns regarding our meeting facilities have been addressed by the teams. I am sure you will have seamless meetings in the future. We would also take this... More

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed at the hotel for a day. Though the service is prompt and efficient, it does not match up to what they charge at the hotel. One can get much better properties by shelling out a little more. Rooms are not very spacious, after checking with the reception we were informed that all the rooms are of the same size.... More

Was this review helpful? Yes 4
KenilworthKolkata, Management at Kenilworth Hotel, Kolkata, responded to this review

Dear Guest, Thank you for sharing your review on this forum. Our associates always aim towards providing guests with a unique staying experience. Thus, the fact that it was not at par with your expectations is disheartening. Your concerns, however, have been addressed by our teams and I am sure, you will notice a marked difference on your next visit.... More

Senior Contributor
23 reviews 23 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 7, 2014

I am reviewing here after my 5th stay at this hotel. Twice I got complementary drink coupon for big ben. Great spa, wonderful staff n service. Must order mustard fish n rice in dinner. Only negative I found is -bit costly n they ll give just 1 water bottle daily. Everytime u need to call up.

Was this review helpful? Yes 1
KenilworthKolkata, Management at Kenilworth Hotel, Kolkata, responded to this review

Dear Guest, Thank you for your patronage. It gives us immense pleasure to know that you have been choosing to stay with us and every visit resulted in a delightful experience. We are happy that you were impressed by our amenities and your appreciation has definitely inspired our team. Your feedback has been noted and will be shared for further... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2014

Pickup and dropping from and to the airport was as promised. The staff at the hotel were very friendly and helpful. Was a stone throw away from the US consulate, good for me as I had an interview there. Will go back again. All earlier negative reviews were not experienced by me-thank goodness! I'm sure the management takes feed backs... More

Was this review helpful? Yes 1
KenilworthKolkata, Management at Kenilworth Hotel, Kolkata, responded to this review

Dear Guest, Thank you for choosing to stay with us and sharing your valuable feedback on TripAdvisor. We are pleased to know that you enjoyed your stay with us and that our location added convenience to your overall experience. As mentioned by you, our team gives importance to guest feedback and we are glad that you had a comfortable sojourn.... More

1 review
5 of 5 stars Reviewed September 4, 2014

This was my second time at Kenilworth Hotel and it was as good as my first. The location is ideal. The food is very nice. And the staff is exceptionally warm and very welcoming. My 10 day stay there was very comfortable and the people at kenilworth made sure of it. I'd recommend The Kenilworth to everyone who wants to... More

Was this review helpful? Yes
KenilworthKolkata, Management at Kenilworth Hotel, Kolkata, responded to this review

Dear Guest, Thank you for sharing your delightful experience on TripAdvisor. It gives us immense pleasure to know that your second visit was as good as the first one. Your compliments about our location and service are much appreciated and we are happy that you enjoyed your long stay with us. The heart warming comments for our team have been... More

Hyderabad, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 1, 2014

Stayed in here before and this is my second time. Good hotel for a business traveler like me. The rooms are quite spacious and well maintained.Had good time in the restaurant and the bar(Big ben). Over all experience is good.

Was this review helpful? Yes
KenilworthKolkata, Management at Kenilworth Hotel, Kolkata, responded to this review

Dear Guest, It was a pleasure to be at your service during your stay at Kenilworth Hotel, Kolkata. Our team is happy to know that your second stay was as good as the first one. It is nice to know that our facilities and service added value to your experience and that to recommend us for business travellers. We are... More

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 21, 2014

My husband and I have stayed at the Kenilworth 4 times now over the past 4 years, and 3 of the 4 times we had problems. The first time it was our pick up from the airport - never happened, but we were forced to pay as we were told by the night Manager it was our fault for not... More

Was this review helpful? Yes 4
KenilworthKolkata, Management at Kenilworth Hotel, Kolkata, responded to this review

Dear Guest, Thank you for your patronage and sharing your feedback with us. We are happy that you have been choosing to stay with us but it concerns us that we have fallen short on your expectations in terms of our service levels. We sincerely regret that we were not able to respond to your queries and were not able... More

Navi Mumbai, India
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 18, 2014

It is an experience to remember, spent 2 nights, too much of noise due to some maintenance work and no view atall from the room, visited the coffee shop for Lunch, it was like a fish market, initially denied later I was alloted a table due to room guests, rooms are average but clean and overall experience was very poor.

Was this review helpful? Yes 5
KenilworthKolkata, Management at Kenilworth Hotel, Kolkata, responded to this review

Dear Guest, Thank you for sharing your review on TripAdvisor. It was a pleasure to host you at our resort but we are disappointed that you didn’t find the stay at par with your expectations. We regret the inconvenience you faced while staying at our resort. We have noted your concerns and be rest assured that we will share your... More

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Additional Information about Kenilworth Hotel, Kolkata

Address: 1 & 2, Little Russel Street, | Kolkata 700 071, India, Kolkata (Calcutta) 122001, India
Location: India > West Bengal > Kolkata (Calcutta)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kenilworth Hotel, Kolkata 4*
Number of rooms: 101
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Also Known As:
Kenilworth Hotel, Kolkata Hotel Kolkata (Calcutta)
Kenilworth Hotel, Kolkata India/Kolkata (Calcutta), Asia

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