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15 Cammac Street, Kolkata (Calcutta) 700017, India
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The Senator Hotel
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Ranked #44 of 193 Hotels in Kolkata (Calcutta)
A recent review
3 of 5 stars reviewed 2 days ago
pranav_san
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84 reviews from our community

Traveler rating
    6
    40
    31
    7
    0
See reviews for
8
3
5
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (7)
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    (26)
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    (33)
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Checked into this hotel when I was in Kolkata last week. Although it does not have a sprawling lobby or an exceptional ambience to boast about, you can be rest assured about a pleasant stay for 1-2 nights. Stayed here for 1 night, and the hotel was able to provide me with all the necessary facilities to comfort my stay.... More 

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Calcutta
Contributor
19 reviews 19 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

Location - Excellent Parking - Available right in front Ambience - Not upto the mark Staff - Decent Food quality - Alright Service - Pathetic, It took 43 minutes to serve 2 plates of mix noodles & one plate of chilli chicken when there was one more customer in the coffee shop

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Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We are extremely sorry to hear the unfortunate delayed service that You experienced after placing an order for lunch at our Cafe Lounge in the afternoon on 22nd January 2015. Immediately on receipt of Your comments & observations, we investigated the matter to assess what may have actually went wrong on that day. Our verification... More 

Travelers are raving about these Kolkata (Calcutta) hotels

Leh, India
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located at a convenient distance from Naya Bazaar, Park Street. Rooms are comfortable and room service is prompt. Good Wi-fi connection and its free of charge. Taxis are easily available outside the hotel. Another advantage is that a park is located near the hotel which is good for morning walks. Restaurant is Small and food is just... More 

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Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. It is our pleasure to receive such appreciable comments from you. We feel honored and assure you of our continuous endeavor to provide better comforts to our valued guests always. Thank you once again for sharing valuable time in your busy work schedule. We look forward to welcome you again. Regards, Operation Manager More 

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
2 of 5 stars Reviewed 1 week ago

I had stayed in this hotel for two days. Rooms are small. I was asked to pay the hotel bill before doing my checking. I had to request them to clean the room next day, which should have been done by default. I would certainly not recommend this hotel.

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Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We are sad at the happenings reported by Your good self. We tried to locate Your arrival & departure dates for us to assess what may have actually gone wrong during Your stay. However, we are unable to do so in absence of all necessary details not provided in Your reporting disclosure. Nevertheless, please note... More 

Kochi (Cochin), India
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was comfortable, albeit a little smaller than expected - but 2 can stay comfortably if you are travelling as a couple. The room was well appointed. Service was courteous and food tasted good. Wifi is fairly fast and the buffet spread for breakfast was satisfactory.

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Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel, Kolkata. Thank you for your appreciation. We will try to improve upon further for the satisfaction of our Guests. We look forward to welcome you again. Regards, Operation Manager More 

Jodhpur, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel for a night due to a business meeting and loved their hospitality. Hotel takes care of everything which a business traveler desires, comfort and no haggles. Right from food to room hospitality was excellent.

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Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We are honored to receive such valuable comments from you. I am confident that such observation will enhance the energy of our team members to greater height of personalized guest services to our valuable guests. We look forward to welcome you soon. With Regards, Santanu Samaddar More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Been here on official trip. Hotel booking was done by travel desk. We had requested for other hotel but they suggested, "The Senator Hotel". My personal view about, "The Senator Hotel", is an Average hotel. The 24/7 cafe lounge has limited food option. The standard of a room is ok.

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Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. It is our pleasure to receive such notable observations. We feel honored and assure you of our continuous endeavor to provide better comforts to our valued guests always. Thank you once again for your comments. We look forward to welcome you again. Warm regards. More 

Mumbai (Bombay), India
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 24, 2014

I stayed there for a day and I find this hotel okie . From outside this hotel looks much better than inside . Rooms look very old from though I stayed in elite room , I really didn't felt like fresh feeling while I entered the room . Food is nice to have ..I tried 2 to 3 verities and... More 

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Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We appreciate your valuable comments of our services. We have noted your assessments of our property and services. We are taking all necessary steps to rectify the issues of your observations. We would like to welcome you again to stay with us on your next visit to the city and look forward to your valuable... More 

Navi Mumbai, India
Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 14, 2014

Centrally located in Kolkata. Reservation, check in and check out services promptly handled Rooms are specious and newly redecorated interiors Services also good and prompt Food is Ok compare in other good hotels in Kolkata. value for money

Was this review helpful? Yes
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We are honored to receive such valuable comments from you. I am confident that such observation will enhance the energy of our team members to greater height of personalized guest services to our valuable guests. We look forward to welcome you soon. Regards, Santanu Samaddar More 

New Delhi, India
Top Contributor
109 reviews 109 reviews
33 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed December 10, 2014

Stayed here for a night last week. Quite an average hotel with very dated looks and feel. Needs serious overhauling. The check-in was decent, but took really long at check-out. Their credit card machine was also not working. The room on 7th floor was very average and had last generation furnishings. The reception person was helpful in giving directions and... More 

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Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel, Kolkata. We are sad to know your observations about our Hotel. Nevertheless, I take this an opportunity to inform you that we are in the process of finalizing various details on renovation of our Hotel Rooms including the FB areas for making stay of the Guests more comfortable. When completed, we will definitely request you... More 

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Additional Information about The Senator Hotel

Address: 15 Cammac Street, Kolkata (Calcutta) 700017, India
Location: India > West Bengal > Kolkata (Calcutta)
Price Range (Based on Average Rates): $
Number of rooms: 60
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Also Known As:
The Senator Hotel India/Kolkata (Calcutta), Asia

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