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The Senator Hotel

15 Cammac Street, Kolkata (Calcutta) 700017, India
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The Senator Hotel
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Ranked #61 of 199 Hotels in Kolkata (Calcutta)
A recent review
4 of 5 stars reviewed 2 weeks ago
AKBanerjee Kolkata (Calcutta), India
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93 Reviews from our TripAdvisor Community

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Traveler rating
    6
    42
    36
    8
    1
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9
3
5
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (93)
  • Mar-May only
    (10)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (35)
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Kolkata (Calcutta), India
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good hotel for conference, meeting etc. Food is also good. Hospitality and service is good. It is situated on the heart of the city and in a very well location. One can arrive easily from anywhere of the City specially from Airport.

Was this review helpful? Yes
The_Senator_Hotel, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. It is our pleasure to receive such notable observations. We feel honored and assure you of our continuous endeavor to provide better comforts to our valued guests always. Thank you once again for your comments. We look forward to welcome you again. Warm regards, Abhisekh Chakraborty Sr Asst Manager - Sales Marketing More 

Gurgaon, India
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The location of the hotel is very good. Yet, everything seems old. They are one of the few hotels that still asks us to fill in a huge register. The rooms are decent. The food in the restaurant is not good, and the breakfast is poor

Was this review helpful? Yes
The_Senator_Hotel, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We are sad to know your observations about our food. Nevertheless, I take this an opportunity to inform you that we are in the process of finalizing various details on renovation of FB areas for making stay of the Guests more comfortable. When completed, we will definitely request you to give us your renewed observations... More 

Travelers are raving about these Kolkata (Calcutta) hotels

1 review
1 of 5 stars Reviewed 3 weeks ago

Guys if you are working in corporate please avoid this Hotel. They had a time for visitor like in hospital and if you debate than they will send a mail to your office and false complain against you and put you in deep trouble. Their is 1 manager Mr. Abhishek Chakraborty having 18 years of experience in Hotel line sent... More 

Was this review helpful? Yes
The_Senator_Hotel, Manager at The Senator Hotel, responded to this review

We find your allegations are very rude and we presume that no amount of reasoning will change the situation. We are sad about your feelings for us even after our explanation given to you vide our mail dated 23rd May' 2015. Regards, Soumick Sarkar Asst. Manager - Front Office More 

New Delhi, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 13, 2015

booked in this hotel by company, it's pricey for the offering and facilities which is nothing except restaurant. probably charging because of it's central location. Food takes lot of time after order ... so be prepared and give advance notice as much as possible Strong positive point is that they provide everything from soap to sanitizer etc. as standard and... More 

Was this review helpful? Yes
Operation-Mgr, Manager at The Senator Hotel, responded to this review

We are delighted to note your observation “Good budget hotel” Thank you very much for appreciating our efforts. However, while saying so, we are saddened by your observation on our slow food service. We have noted that while staying with us you had only late night dinner on the day of your arrival. We are trying to ascertain the cause... More 

Mumbai (Bombay), India
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 18, 2015

I went there for business trip. It was two night stay. Rooms are quite specious and clean. Free wi-fi was available there .Breakfast was average .The facilities in hotel was average but I had a comfortable stay.

Was this review helpful? Yes
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We are honored to receive such valuable comments from you. I am confident that such observation will enhance the energy of our team members to greater height of personalized guest services to our valuable guests. We look forward to welcome you soon. Regards, Operation Manager More 

Ahmedabad, India
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed March 21, 2015

I stayed there in February. The hotel is a corporate one. So don't expect much. Room was ok. They can choose good color combination as the current combination made the room look cheap. Bathroom was ok. Food was good but room service was slow. Staffs were courteous but frequently using Bengali. For the price they offer, Golden Park is a... More 

Was this review helpful? Yes 6
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We are sad to know your observations about our Hotel. Nevertheless, I take this an opportunity to inform you that we are in the process of finalizing various details on renovation of our Hotel Rooms including the FB areas for making stay of the Guests more comfortable. When completed, we will definitely request you to... More 

Kuala Lumpur
Level Contributor
52 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed March 11, 2015 via mobile

Simple and neat, with great service extras. Had a wake up call at 04:30 to catch a train, call came promptly followed by coffee, biscuits and a packed breakfast delivered to the room. Check in and out a bit slow. Rooms basic but spotless and shower was walk in and had great pressure and lasting hot water. Wifi is complementary!

Was this review helpful? Yes 4
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We are pleased to note your observations of our services. We will try to improve upon further, to provide more comfort to our Guests. Thank you once again for your comments. Regards, Operation Manager More 

National Capital Territory of Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 26, 2015

This Hotel is located in the center of kolkata I had stayed for 2 nights in this hotel, rooms are neat and clean but have less amenities like they do not have tea/coffee maker in room , food is Good.its a good business hotel.

Was this review helpful? Yes 4
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We appreciate your valuable comments about us. Please be informed that our new Gold floor has the Tea/Coffee maker in each & every rooms. We look forward to welcome you again. Regards, Operation Manager More 

Mumbai (Bombay), India
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed February 15, 2015

This hotel is located in the center of town near Park Street. The Gold rooms have been recently refurbished (Jan 2015) and have good amenities. However food-wise the hotel is average which is not a problem since several great places like Peter Cat, Bhojohori, 6 Ballygunj Place are within a couple of kilometers.

Was this review helpful? Yes 4
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel, Kolkata. Thank you for your appreciation. We will definitely try to improve upon further up to your satisfaction. We look forward to welcome you again. Regards, Operation Manager More 

Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed January 28, 2015

Checked into this hotel when I was in Kolkata last week. Although it does not have a sprawling lobby or an exceptional ambience to boast about, you can be rest assured about a pleasant stay for 1-2 nights. Stayed here for 1 night, and the hotel was able to provide me with all the necessary facilities to comfort my stay.... More 

Was this review helpful? Yes 4
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We appreciate your valuable comments upon our services. We have internally critically analyzed our Guest Services in view of your displeasure. Necessary remedial steps are being taken to improve upon service slowness beside ensuing quick response of any guest query. We look forward welcoming you again. Warm regards, Operation Manager More 

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