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The Senator Hotel

15 Cammac Street, Kolkata (Calcutta) 700017, India
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The Senator Hotel
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Ranked #50 of 195 Hotels in Kolkata (Calcutta)
A recent review
3 of 5 stars reviewed 4 weeks ago
Aseem S New Delhi, India
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88 reviews from our community

Traveler rating
    6
    41
    34
    7
    0
See reviews for
8
3
5
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Delhi, India
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed there in February. The hotel is a corporate one. So don't expect much. Room was ok. They can choose good color combination as the current combination made the room look cheap. Bathroom was ok. Food was good but room service was slow. Staffs were courteous but frequently using Bengali. For the price they offer, Golden Park is a... More 

Was this review helpful? Yes 1
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We are sad to know your observations about our Hotel. Nevertheless, I take this an opportunity to inform you that we are in the process of finalizing various details on renovation of our Hotel Rooms including the FB areas for making stay of the Guests more comfortable. When completed, we will definitely request you to... More 

Kuala Lumpur
Senior Contributor
41 reviews 41 reviews
34 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 11, 2015 via mobile

Simple and neat, with great service extras. Had a wake up call at 04:30 to catch a train, call came promptly followed by coffee, biscuits and a packed breakfast delivered to the room. Check in and out a bit slow. Rooms basic but spotless and shower was walk in and had great pressure and lasting hot water. Wifi is complementary!

Was this review helpful? Yes 1
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We are pleased to note your observations of our services. We will try to improve upon further, to provide more comfort to our Guests. Thank you once again for your comments. Regards, Operation Manager More 

National Capital Territory of Delhi, India
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 26, 2015

This Hotel is located in the center of kolkata I had stayed for 2 nights in this hotel, rooms are neat and clean but have less amenities like they do not have tea/coffee maker in room , food is Good.its a good business hotel.

Was this review helpful? Yes 2
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We appreciate your valuable comments about us. Please be informed that our new Gold floor has the Tea/Coffee maker in each & every rooms. We look forward to welcome you again. Regards, Operation Manager More 

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 15, 2015

This hotel is located in the center of town near Park Street. The Gold rooms have been recently refurbished (Jan 2015) and have good amenities. However food-wise the hotel is average which is not a problem since several great places like Peter Cat, Bhojohori, 6 Ballygunj Place are within a couple of kilometers.

Was this review helpful? Yes 4
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel, Kolkata. Thank you for your appreciation. We will definitely try to improve upon further up to your satisfaction. We look forward to welcome you again. Regards, Operation Manager More 

Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 28, 2015

Checked into this hotel when I was in Kolkata last week. Although it does not have a sprawling lobby or an exceptional ambience to boast about, you can be rest assured about a pleasant stay for 1-2 nights. Stayed here for 1 night, and the hotel was able to provide me with all the necessary facilities to comfort my stay.... More 

Was this review helpful? Yes 4
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We appreciate your valuable comments upon our services. We have internally critically analyzed our Guest Services in view of your displeasure. Necessary remedial steps are being taken to improve upon service slowness beside ensuing quick response of any guest query. We look forward welcoming you again. Warm regards, Operation Manager More 

Calcutta
Contributor
20 reviews 20 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed January 22, 2015

Location - Excellent Parking - Available right in front Ambience - Not upto the mark Staff - Decent Food quality - Alright Service - Pathetic, It took 43 minutes to serve 2 plates of mix noodles & one plate of chilli chicken when there was one more customer in the coffee shop

Was this review helpful? Yes 4
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We are extremely sorry to hear the unfortunate delayed service that You experienced after placing an order for lunch at our Cafe Lounge in the afternoon on 22nd January 2015. Immediately on receipt of Your comments & observations, we investigated the matter to assess what may have actually went wrong on that day. Our verification... More 

Leh, India
Contributor
20 reviews 20 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 21, 2015

The hotel is located at a convenient distance from Naya Bazaar, Park Street. Rooms are comfortable and room service is prompt. Good Wi-fi connection and its free of charge. Taxis are easily available outside the hotel. Another advantage is that a park is located near the hotel which is good for morning walks. Restaurant is Small and food is just... More 

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Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. It is our pleasure to receive such appreciable comments from you. We feel honored and assure you of our continuous endeavor to provide better comforts to our valued guests always. Thank you once again for sharing valuable time in your busy work schedule. We look forward to welcome you again. Regards, Operation Manager More 

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 21, 2015

I had stayed in this hotel for two days. Rooms are small. I was asked to pay the hotel bill before doing my checking. I had to request them to clean the room next day, which should have been done by default. I would certainly not recommend this hotel.

Was this review helpful? Yes 1
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We are sad at the happenings reported by Your good self. We tried to locate Your arrival & departure dates for us to assess what may have actually gone wrong during Your stay. However, we are unable to do so in absence of all necessary details not provided in Your reporting disclosure. Nevertheless, please note... More 

Kochi (Cochin), India
Contributor
15 reviews 15 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 16, 2015

The room was comfortable, albeit a little smaller than expected - but 2 can stay comfortably if you are travelling as a couple. The room was well appointed. Service was courteous and food tasted good. Wifi is fairly fast and the buffet spread for breakfast was satisfactory.

Was this review helpful? Yes
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel, Kolkata. Thank you for your appreciation. We will try to improve upon further for the satisfaction of our Guests. We look forward to welcome you again. Regards, Operation Manager More 

Jodhpur, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 14, 2015

Stayed in this hotel for a night due to a business meeting and loved their hospitality. Hotel takes care of everything which a business traveler desires, comfort and no haggles. Right from food to room hospitality was excellent.

Was this review helpful? Yes
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We are honored to receive such valuable comments from you. I am confident that such observation will enhance the energy of our team members to greater height of personalized guest services to our valuable guests. We look forward to welcome you soon. With Regards, Santanu Samaddar More 

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