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15 Cammac Street, Kolkata (Calcutta) 700017, India
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The Senator Hotel
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Ranked #43 of 194 Hotels in Kolkata (Calcutta)
A recent review
3 of 5 stars reviewed 3 days ago
arora450 National Capital Territory of Delhi, India
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86 reviews from our community

Traveler rating
    6
    41
    32
    7
    0
See reviews for
8
3
5
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • All months
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National Capital Territory of Delhi, India
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars NEW

This Hotel is located in the center of kolkata I had stayed for 2 nights in this hotel, rooms are neat and clean but have less amenities like they do not have tea/coffee maker in room , food is Good.its a good business hotel.

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Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located in the center of town near Park Street. The Gold rooms have been recently refurbished (Jan 2015) and have good amenities. However food-wise the hotel is average which is not a problem since several great places like Peter Cat, Bhojohori, 6 Ballygunj Place are within a couple of kilometers.

Was this review helpful? Yes 2
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel, Kolkata. Thank you for your appreciation. We will definitely try to improve upon further up to your satisfaction. We look forward to welcome you again. Regards, Operation Manager More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Checked into this hotel when I was in Kolkata last week. Although it does not have a sprawling lobby or an exceptional ambience to boast about, you can be rest assured about a pleasant stay for 1-2 nights. Stayed here for 1 night, and the hotel was able to provide me with all the necessary facilities to comfort my stay.... More 

Was this review helpful? Yes 2
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We appreciate your valuable comments upon our services. We have internally critically analyzed our Guest Services in view of your displeasure. Necessary remedial steps are being taken to improve upon service slowness beside ensuing quick response of any guest query. We look forward welcoming you again. Warm regards, Operation Manager More 

Calcutta
Contributor
19 reviews 19 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed January 22, 2015

Location - Excellent Parking - Available right in front Ambience - Not upto the mark Staff - Decent Food quality - Alright Service - Pathetic, It took 43 minutes to serve 2 plates of mix noodles & one plate of chilli chicken when there was one more customer in the coffee shop

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Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We are extremely sorry to hear the unfortunate delayed service that You experienced after placing an order for lunch at our Cafe Lounge in the afternoon on 22nd January 2015. Immediately on receipt of Your comments & observations, we investigated the matter to assess what may have actually went wrong on that day. Our verification... More 

Leh, India
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 21, 2015

The hotel is located at a convenient distance from Naya Bazaar, Park Street. Rooms are comfortable and room service is prompt. Good Wi-fi connection and its free of charge. Taxis are easily available outside the hotel. Another advantage is that a park is located near the hotel which is good for morning walks. Restaurant is Small and food is just... More 

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Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. It is our pleasure to receive such appreciable comments from you. We feel honored and assure you of our continuous endeavor to provide better comforts to our valued guests always. Thank you once again for sharing valuable time in your busy work schedule. We look forward to welcome you again. Regards, Operation Manager More 

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 21, 2015

I had stayed in this hotel for two days. Rooms are small. I was asked to pay the hotel bill before doing my checking. I had to request them to clean the room next day, which should have been done by default. I would certainly not recommend this hotel.

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Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We are sad at the happenings reported by Your good self. We tried to locate Your arrival & departure dates for us to assess what may have actually gone wrong during Your stay. However, we are unable to do so in absence of all necessary details not provided in Your reporting disclosure. Nevertheless, please note... More 

Kochi (Cochin), India
Contributor
15 reviews 15 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 16, 2015

The room was comfortable, albeit a little smaller than expected - but 2 can stay comfortably if you are travelling as a couple. The room was well appointed. Service was courteous and food tasted good. Wifi is fairly fast and the buffet spread for breakfast was satisfactory.

Was this review helpful? Yes
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel, Kolkata. Thank you for your appreciation. We will try to improve upon further for the satisfaction of our Guests. We look forward to welcome you again. Regards, Operation Manager More 

Jodhpur, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 14, 2015

Stayed in this hotel for a night due to a business meeting and loved their hospitality. Hotel takes care of everything which a business traveler desires, comfort and no haggles. Right from food to room hospitality was excellent.

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Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We are honored to receive such valuable comments from you. I am confident that such observation will enhance the energy of our team members to greater height of personalized guest services to our valuable guests. We look forward to welcome you soon. With Regards, Santanu Samaddar More 

Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 6, 2015

Been here on official trip. Hotel booking was done by travel desk. We had requested for other hotel but they suggested, "The Senator Hotel". My personal view about, "The Senator Hotel", is an Average hotel. The 24/7 cafe lounge has limited food option. The standard of a room is ok.

Was this review helpful? Yes
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. It is our pleasure to receive such notable observations. We feel honored and assure you of our continuous endeavor to provide better comforts to our valued guests always. Thank you once again for your comments. We look forward to welcome you again. Warm regards. More 

Mumbai (Bombay), India
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 24, 2014

I stayed there for a day and I find this hotel okie . From outside this hotel looks much better than inside . Rooms look very old from though I stayed in elite room , I really didn't felt like fresh feeling while I entered the room . Food is nice to have ..I tried 2 to 3 verities and... More 

Was this review helpful? Yes
Operation-Mgr, Manager at The Senator Hotel, responded to this review

Greetings from The Senator Hotel. We appreciate your valuable comments of our services. We have noted your assessments of our property and services. We are taking all necessary steps to rectify the issues of your observations. We would like to welcome you again to stay with us on your next visit to the city and look forward to your valuable... More 

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Additional Information about The Senator Hotel

Address: 15 Cammac Street, Kolkata (Calcutta) 700017, India
Location: India > West Bengal > Kolkata (Calcutta)
Price Range (Based on Average Rates): $
Number of rooms: 60
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Also Known As:
The Senator Hotel India/Kolkata (Calcutta), Asia

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