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The Swiss Hotel

Certificate of Excellence
Hotel website
15/A Gandhi Road | Near Circuit House, Darjeeling 734101, India
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50% off room rate
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The Swiss Hotel
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105 Reviews from our TripAdvisor Community

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Traveler rating
    42
    46
    10
    6
    1
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54
27
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (105)
  • Mar-May only
    (40)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (17)
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2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff was brilliant , very cooperative the food was alright not top of the class the complementary breakfast was really good , the room was also fine but the problem was that the other facilities that the hotel boasts off are in a disarray , for example the spa . My stay included a complementary spa which was not... More 

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Mumbai (Bombay), India
2 reviews
3 of 5 stars Reviewed 2 weeks ago

it was our honeymoon trip we expect much from hotel but it fails to deliver ..food was too bad ..simple biryani not even test like biryani.. after complaining about not taken seriously. no wifi...poor.no good place to be around in evening. just hotel .. its good for 60+ people who don't go around... no help from hotel which are must... More 

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New Delhi, India
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed at Swiss Hotel with my & three other families during 21st of June to 24th of June 2015. I must say that we enjoyed a lot over there, Its a beautiful hotel which will remind you of British Era. The food was excellent!! The staff was very cooperative. We were 15 in number including kids. Everyone was happy... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

We went to swiss hotel after reading trip advisor reviews. To our surprise the room given us was stinking. Carpets not clean. Bathrooms dingy n with spiders. The respite came when the hotel staff Ms Arparna. Extended full support to change our room n give us a better room. The staff is cooperative but the management needs towake up n... More 

Was this review helpful? Yes 1
Kolkata (Calcutta), India
1 review
4 of 5 stars Reviewed 4 weeks ago

We came to know about The Swiss hotel through the trip advisor. Its a quiet ,cozy place with an old world charm. The sturdy victorian furnitures and huge windows take you to a different era and the fireplace is a winner!.We stayed at the Sinolchu cottage. It was clean, well maintained with round the clock hot water available. The staff... More 

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SumitMitruka, Guest Relations Manager at The Swiss Hotel, responded to this review

Dear Guest, Namaste! Thank you for staying at the Summit Hotels and Resorts and for sharing detailed feedback of your stay on this forum. It is TripAdvisor reviews which gave you confident to book a stay with us and happy that we could meet your expectations . Summit Hotels and Resorts endeavors to make every guest comfortable and takes care... More 

Gurgaon, Haryana, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel has a nice property. Peaceful. Good food. Friendly staff and prompt quick service.I stayed in other hotels in Darjeeling as well but I found this hotel reasonable. Wonderful experience.Will recommend.

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SumitMitruka, Guest Relations Manager at The Swiss Hotel, responded to this review

Dear Guest, Namaste! Thank you for sharing your ‘Best and Peaceful’ review with us on this forum. We are pleased to receive such inspiring words from you which have further encouraged our entire team to provide enhanced services to all our esteemed guests. We are very happy to learn that you had an enjoyable stay with us. And, that our... More 

Mumbai (Bombay), India
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We 4 girls traveled to the Swiss Hotel in Darjeeling a year or so back. We happened to chance upon the place on Trip Advisor itself and instantly fell in love with the way the place looked. Since we were travelling in the month of August, the climate was cool and pleasant due to the monsoon. Nice little wooden cottages... More 

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SumitMitruka, Guest Relations Manager at The Swiss Hotel, responded to this review

Dear Guest, Namaste! Thank you so much for choosing Summit Hotels and Resorts and for such a descriptive review highlighting ambiance and the beautiful weather of Darjeeling. Summit Swiss Heritage Hotel is 102 years old hotel and our motive is to give some modern touch onto it, yet preserving its antique looks. We are pleased that you loved the interiors... More 

New Delhi, India
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Its a good heritage property with a huge parking space.The room amenities provided met my expectations and the hotel staff were quite helpful.The view from the hotel is pleasent. I would recommend it to others.

Was this review helpful? Yes
SumitMitruka, Guest Relations Manager at The Swiss Hotel, responded to this review

Dear Guest, Namaste! Thank you for staying at the Summit Hotels and Resorts and for sharing your wonderful stay experience with us on this forum. We indeed provide a good parking facility and a fine garden to sit and relax. Summit Hotels and Resorts endeavor in extending Exceptional Value. Exceptional Services to all our valued guests and it brings immense... More 

Mumbai (Bombay), India
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 24, 2015

This is an excellent heritage hotel and maintained in very good condition in peaceful location at a walking distance of 10 minutes from chowrasta Mall. The check-in and check-out was very smooth & fast. The heritage rooms are big and well maintained. They provide heaters on request. The staff was very friendly & helpful. The breakfast spread was good. They... More 

Was this review helpful? Yes
SumitMitruka, Guest Relations Manager at The Swiss Hotel, responded to this review

Dear Guest, Namaste! We are pleased to hear of your experiences from your recent visit with us and delighted you found your stay uplifting. Thank you for sharing your review with us on this forum. I am delighted that you enjoyed the peaceful location and you were impressed with the quality of our property. We aim to send the guest... More 

Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed June 22, 2015

I and my wife went there in March. It was an awesome experience. Right from the moment we entered till we left. Excellent room, excellent service and great food. We reached very late around 10 pm and even then they provided room service for the food ordered. The two days we spent there, we were just in awe of the... More 

Was this review helpful? Yes
SumitMitruka, Guest Relations Manager at The Swiss Hotel, responded to this review

Dear Guest, Namaste! Your review has certainly inspired and motivated the entire team at The Summit Hotels and Resorts. We thank you for sharing your feedback and letting other travelers know about the services and amenities provided at our hotel on TripAdvisor. Your heartwarming comments will surely drive us to do better at what we do in making our guests’... More 

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