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Summit Swiss Heritage Hotel & Spa

Certificate of Excellence
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15/A Gandhi Road | Near Circuit House, Darjeeling 734101, India
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1 room 1 adult
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Summit Swiss Heritage Hotel & Spa
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163 Reviews from our TripAdvisor Community

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2 reviews
4 of 5 stars Reviewed today NEW via mobile

We reached in this hotel at 10feb , they welcomed us with the tradition of dargeeling with "khada..".., staff is very helpful and polite , we stayed in ' tenzing suite' . Room is good with basic amenities,like room heater ,coffee maker etc, Breakfast is fantastic. Only one complain is about this hotel is that - at the time of... More 

Helpful?
Thank Shubhangi S
Pune, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Excellent Stay @ Swiss Summit in Darjeeling! I would like to make a special mention of Wang and his team, who are very welcoming!.. They made sure that every request of ours was taken care of! It was extremely cold weather when we had visited.. they provided us hot water bags so that we would feel better, hot water to... More 

Helpful?
Thank ab0li
Level Contributor
15 reviews
5 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

I was on trip with my mom and after excellent experience with Summit in Gangtok we decided to stay with them in Darjeeling as well. I look online and thought this would be really nice experience to stay i n such antic hotel but I would caution that this is really old hotel and with renovation going on. In 21st... More 

Helpful?
Thank RakeshNYC
Pune, India
1 review
1 of 5 stars Reviewed 5 days ago NEW

my make my trip booking id is in1511b6s030607, make my trip cancelled this trip and did not gave my refund from this Hotel. In my opinion if i dont received service i should have my money back, but no money is refunded to me.

Helpful?
Thank abhay b
Kolkata (Calcutta), India
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

It was February 2015, when we stayed here. Room was good. One most wonderful thing was the large window inside the toilet, from where anyone can notice the rising Kanchenjunga most quietly !!!!!! We stayed at Jamling suit. Food was a little overpriced. And most important thing was the property was ailing... it was not maintained properly... everywhere there was... More 

Helpful?
1 Thank BornFree_181112
SumitMitruka, Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste! Thank you for staying with us and for your review on this forum. It is glad as well we are disheartening to know that you had mixed experience during your stay and at some point we could not meet your expectations.Yes,our property is working under renovation and mostly of work is finished,being a hundred year old property... More 

Johannesburg, South Africa
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

this hotel was recently taken over by the summit group. The hotel is bad. there is pathetic heating services. the bathroom is bad. I asked that we be transferred to another hotel failing which I would have paid for another hotel. the breakfast was pathetic. when they sent me to a sister hotel Yash shree with the assurance that arrangements... More 

Helpful?
2 Thank dilipvall
Bengaluru (Bangalore), India
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in cottages which was very well maintained along with a traditionalal style with a fireplace. They were very spacious (rooms and separate sitting area) with a nice lawn in front. We were lucky to get a majestic view the Kanchandzonga peak during our stay. The staff were very courteous, food was good. We wanted to extend our stay... More 

Helpful?
1 Thank Biswadeep D
SumitMitruka, Front Office Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste! Thanking you for your estimable review for us. I thank you for such a wonderful review relative to our hospitality,traditional style,follow up by the services we acceded that you have a truly memorable experience and concede back fond memories with you. Yes,being a heritage property we have well maintained our traditional style with a comfort of fire... More 

Dhaka Division, Bangladesh
1 review
5 of 5 stars Reviewed 4 weeks ago

I visited Darjeeling in 12 of Jan,In the check in traditional welcome by Manager Mr.Wang ,regarding the place and the beauty of the Heritage property is amazing from top to end all staffs are very friendly and helpful,they made my stay comfortable as i am back in home. This was my first visit to Darjeeling and was definitely as wonderful... More 

Helpful?
Thank sabia550
SumitMitruka, Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste ! Thanking you for staying with us and for your valuable review. I thank you for mentioning such a fair words for me and to my team .The hospitality and the beauty of our property extended by the service we rendered to ensure that you have a memorable experience and honored by your wonderful review for us.... More 

New Delhi, India
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

everything was well managed and the most beautiful thing is morning view of Kanchenjunga peek from hotel.i have booked that hotel through golden vacations and here we had a candle light dinner. that was brilliantly managed by hotel staff. thank you summit and staff.

Helpful?
1 Thank cmkumar
SumitMitruka, Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste! Thanking you for your estimable review for us. I thank you for such a wonderful review .We are cordial to read that you have thoroughly enjoyed our hospitality,relative to it,a candle light dinner and not forgetting breath taking view of Kanchanjunga from the Hotel. Thank you so much for the fair words for our management. Your feed... More 

Panjim
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent three nights at the Swiss Heritage and enjoyed a very pleasant stay. On arrival I received the warmest of welcomes from the soon to be legend of hospitality; Mr Wong. But to be fair, all the staff of The Swiss I found to be amazingly helpful and pleasant throughout. For a heritage property my 'cottage room' was in... More 

Review collected in partnership with Cleartrip

Helpful?
Thank Out_of_Station
SumitMitruka, Front Office Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste ! Thanking you for staying with us,for being such a nice guest. I thank you for mentioning such a fair words for me and to my team .The hospitality of Darjeeling and the beauty of it, extended by the service we rendered to ensure that you have a memorable experience and honored by your wonderful review for... More 

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