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Shangrila Regency

Certificate of Excellence
Hotel website
21, Gandhi Road | Opp:Bethany School, Darjeeling 734101, India
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270 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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  • All months
    (270)
  • Mar-May only
    (80)
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Kolkata,India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

the management is promoting it the wrong way..the property despite situated at such weather conditions offers excellent service be it housekeeping,room service, food quality & views-all at a very reasonable cost. i have visited all the hill stations of the country but this hotel attracts me for the above mentioned reasons but am shocked at their pricing,its way too cheap... More 

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Malda, India
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A tad expensive but great service.Parking is a problem. Thee hotel staff always serve with a smile.Food except breakfast is brought from a sister concern close by and needs to be pre ordered.Breakfast spread (complimentary ) is good.Love their dining space and decor.The attic rooms have great views a little small but romantic.A bit steep climb for seniors.Lots of pretty... More 

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Delhi
1 review
5 of 5 stars Reviewed 4 weeks ago

Our room was extremely clean and comfortable. We had a clear view of the Kanchenjungha from the room. Staff were very supportive and always ready to help. They went out of their way to help my wife celebrate my birthday. This is one our best experiences with a hotel.

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New Delhi, India
Level Contributor
207 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
4 of 5 stars Reviewed July 4, 2015

A lovely hotel located in a convenient part of Darjeeling making access to The Mall, Big Bazar, and Darjeeling Highland Railway Station really easy. You can see some fabulous views of the surrounding hills too from your windows, and the area is nice and quiet. I also like the decor of the place - a very relaxing and Tibetan feel... More 

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New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 2, 2015

We stayed here on 27th and 28th June, 2015. Located just next to Mall road, all the restaurants, ATM and INOX are walking distance from here. I really liked the Ambiance of this hotel, the way they have placed photo frames on almost all the walls showing different seasons of darjeeling and various other things. Rooms were cozy, comfortable bed... More 

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National Capital Territory of Delhi, India
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 1, 2015 via mobile

I liked the ambience of this hotel. The rooms were extremely comfortable. Swimming pool was I working condition. High standards of cleanliness were maintained throughout the property. But still it is one of the smallest shangri las in the world. A bit over priced for kathmandu.

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Kolkata
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed June 30, 2015

The double deluxe rooms are very small in size. The bed is a good cozy one though. The breakfast is very good though they repeat the same menu and get repetitive. The restaurant is almost a km away towards the Chowrasta and is a decent one. Prefer going out for food as in case you get it delivered at your... More 

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New Delhi, India
1 review
4 of 5 stars Reviewed June 12, 2015

We stayed here 5th to 8th June with family & enjoyed very much. Conveniently located.. neatly kept room with proper service. smiling & courteous staff..BF & dinner was good.& had in the nicely maintained restaurant. Attic rooms had a very good view . overall very good experience.

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Kolkata (Calcutta), India
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 6, 2015

The mall is jusy 7-10 mins walk. Housekeeping and Customer Service is excellent and serve with a smile. Good soundproofing and sleep quality is very good - rooms in 2nd and 3rd floor are cosy and comfortable. Basic amenities like overall cleanliness and hygiene of the rooms and toliets is good. The staff is courteous and helpful. There is no... More 

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London, United Kingdom
1 review
2 of 5 stars Reviewed June 2, 2015

We had anticipated to have a great stay at this place but unfortunately turned out to be a disaster right from beginning. Entrance was a obstacle path with craters and rubble piled up on the steep road along with the stench from the rubbish dump, bang in front of the hotel. The stench was so bad we did'nt dare open... More 

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