Sorry but this hotel was worst in my life,Checked in on 27th april 2013 till 29april was given room no 403,view was good the room was not cleaned at all during our stay nor even they bothered to clean the dustbins.TV WONT WORK nor they bothered to change the recpetion was rude when told the heater aint working till 8am... More

We stayed at the hotel for only couple nights. The previous night we had quite a bad experience with other hotel so we didn't expect much. But to our surprise the hotel is very clean. The staff is super helpful. The owner is very friendly. We had to do early check-out before the breakfast time and the hotel prepare us... More

We stayed for 3 nights in this hotel in the main wing. First the best, the restaurant serves some very good food we had in our trip to Darjeeling with a very helpful staff. They also have a bar serving drinks at reasonable price. There is a souvenir shop as well, many things to buy here at a cheap price.... More

We stayed in heritage seven seventeen. The Staff were very good and prompt in response. But initially we faced some issues like broken remote or phone-receiver not working but they were promptly replaced bu the staff.

What a wonderful to stay in Darjeeling ! So peaceful... I stayed there for more than a week, in a large room, on the top of the hotel. Beautiful view on Darjeeling. The managers were very nice, and they even invite me for a lunch in their private flat !... and the price was very good (I was there in... More

the hotel is near to the local market, thats the only plus point what they have got. otherwise the services are useless. hot water issues was amazing i never thought that one can get hot water timings too in a three star category hotel. the rooms what you see in picture of the hotel site is actually blunder when it... More

I stay in this hotel for 2 days, service is main issue, You will get hot water two times in day morning and evening, hot is really very hot even if you have 4 pax family they can complete their shower within 1 hour without waiting. Restaurant service is poor, you have to wait too long, Rooms are Ok Delux... More

This is an ideal place to stay in Darjeeling. Its right in the middle of the town. Ideal also for excursions to Tiger Hill etc. and staff are very helpful for arranging these. The room was basic but comfortable. The owner was very welcoming and friendly - she even brought us for tea in her own apartment and we had... More

i visited with my family in may 2010. done direct booking. very good service in all aspects. they arranged the vehicle for local sight seeing and drop to gangtok. the room service is also very good.the view from room to the down town is average , but good. value for money suits ur budjet