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Sinclairs Darjeeling

18 / 1, Gandhi Road,, Darjeeling 734101, India
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Sinclairs Darjeeling
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183 Reviews from our TripAdvisor Community

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Ahmedabad, India
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my 3rd visit to this hotel & every time I come back, I fall in love all over again with this place. Stayed here from 21st to 25th Jan '16. Details review, the super deluxe room has a reading table with a revolving chair, one sofa with a foot rest, one big cupboard, one rack, an LCD TV,... More 

Helpful?
Thank Anirban S
Sudhakaran, General Manager at Sinclairs Darjeeling, responded to this review

Dear Mr Anirban, Thank you for your feedback. It is always a pleasure when guests staying with us are satisfied with our hotel and our services. We believe it is our duty to satisfy every guest who has given us the privilege of being of service to them. Your compliments about the variety and quality of food served are much... More 

Mumbai (Bombay), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

visited the property last year during rainy season. Food (veg) and Breakfast was very tasty. Hotel staff very kind and friendly. One can see the Kanchanjanga from the Hotel/rooms. Rooms were very clean and having sufficient space. it was very nice staying experience at this hotel.

Helpful?
Thank rejarajendra
Sudhakaran, General Manager at Sinclairs Darjeeling, responded to this review

Thank you for your kind appreciation of our hotel facilities, services and the food. We at Sinclairs constantly strive to enrich guest experience. Hence it pleases us to know from your stay experience that we are doing all the right things. Please do stay with us in any of our seven properties in exciting destinations during your next holidays. We... More 

Vadodara, India
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a good, conveniently located hotel in Darjeeling close to the Mall. The staff is very friendly and helpful, room service is good. The rooms are well-maintained and reasonably priced. Food served in restaurant is delicious with limited choices. Overall it is a pleasant experience.

Helpful?
Thank ManoharPuranik
Sudhakaran, General Manager at Sinclairs Darjeeling, responded to this review

Dear Mr Puranik, Thank you for your kind feedback. We really value the comments of our guests. We are delighted that you found our hotel and its services to your satisfaction. Your kind words are a great source of motivation for us. Please do visit any of our seven destinations in your next vacation. Regards, Rupam Ghosh More 

Durgapur, India
2 reviews
5 of 5 stars Reviewed December 30, 2015

We checked into the hotel on 17 Dec 2015. We were greeted by an extremely cordial staff and offered tea on arrival. We stayed in the hotel for 3 nights and it was wonderful. The rooms are nice in general. On one occasion we experienced water leaking in through the roof, but the house-keeping guys acted very quickly and the... More 

Helpful?
Thank PotentChipmunk
Sudhakaran, General Manager at Sinclairs Darjeeling, responded to this review

Thank you for your feedback. It is always a pleasure when guests staying with us are satisfied with our hotel and our services. We believe it is our duty to satisfy every guest who has given us the privilege of being of service to them. Your compliments about the variety and quality of food served are much appreciated. We look... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 25, 2015 via mobile

The hotel was really deserted with no other guests than us. The heating system is the hotel is almost non existant and the small heater provided provide almost no heating in the cold weather. In the restaurant also no heating so dining is really not enjoyable. The staffs are friendly.

Helpful?
Thank fromthehimalayas
Sudhakaran, General Manager at Sinclairs Darjeeling, responded to this review

Thank you for your feedback in respect of your stay at Sinclairs Darjeeling. We are saddened by the fact that you had some discomfort. You will be pleased to know that we have installed new high- powered heaters so that the rooms remain comfortable irrespective of weather condition. We very sincerely apologize for the inconvenience caused and request you to... More 

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Siliguri, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 9, 2015

Don't know whether they have any pick up service, otherwise talk with the car driver before hire whether he will drop u in the hotel,because it is common practice for siliguri drivers to drop u in the stand from u have to hire porters for ur luggage and u have to climb upto the hotel. Room cleaning process is late... More 

Helpful?
Thank pradyut_s
Sudhakaran, General Manager at Sinclairs Darjeeling, responded to this review

Dear Mr Pradyut, We thank you for your feedback. We have a system in place of daily cleaning of rooms by the housekeeping team. Be assured that we have made a note of your experience on this count for redressal. May we please urge you to continue to patronize Sinclairs? We assure you of superior quality services in all your... More 

Gaithersburg, Maryland
1 review
4 of 5 stars Reviewed November 30, 2015

Clean room;hotel was kind enough to upgrade us at no cost for the last two days: We got a bigger room with the view of the mountain; hotel staff were courteous, the room service was prompt. Hotel breakfast was very good- lot of variety and hot made to order food. Dinner ala carte most of the days was ok food.... More 

Helpful?
Thank bxvenkat
Sudhakaran, General Manager at Sinclairs Darjeeling, responded to this review

Dear Mr Venkat, Thank you for your feedback. We are delighted that you enjoyed your stay at Sinclairs Darjeeling. We look forward to welcoming you at any of the seven Sinclairs locations in the near future. Regards, Rupam Ghosh More 

Hyderabad
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 28, 2015

We (me, my wife and son) stayed at the Sinclaris Darjeeling in October for about three days. This is right at the end of Gandhi road. Here the road ascends steeply and the Hotel nestles at the top of the upslope. The location is very nice to explore the Gandhi road and what it had to offer (Glenaray's and Oxford... More 

Helpful?
Thank ABDBHB
Sudhakaran, General Manager at Sinclairs Darjeeling, responded to this review

Thank you for taking time out for a detailed feedback on your stay at the hotel. At the outset we thank you for the appreciation of the quality of our property, the food and the services rendered by our staff. The access road is fully laid with paver blocks and we are also maintaining the same. The road will soon... More 

Calcutta, West Bengal, India
1 review
4 of 5 stars Reviewed November 27, 2015

I visited Darjeeling and Siliguri in the month of October,15 and I stayed in both the places at SINCLAIRS. During my stay there I found that the ambiance, Service quality, comforts , quality of food and specially Hospitality were excellent . In Darjeeling the only draw back of the Hotel is stiffness of its approach road.

Helpful?
Thank basudeb_12
Sudhakaran, General Manager at Sinclairs Darjeeling, responded to this review

Dear Mr Basudeb, Thank you for sharing your experience during your stay with us. We are very happy that you enjoyed our services. You will be pleased to know that, since your stay, we have now repaired the access road to the hotel at our cost. The road is now fully paved and easy to walk up and down. We... More 

Philadelphia, Pennsylvania
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 27, 2015

Sinclairs is good value. It's not the type of place I usually stay at, being with a group we were all staying here. Rooms are clean but basic, and there are some parts of the common areas that need a little maintenance. Breakfast is very good, basic but well prepared. Internet is $10 for 24 hours but you can log... More 

Helpful?
Thank IanWright_Philly
Sudhakaran, General Manager at Sinclairs Darjeeling, responded to this review

Dear Mr Wright, Thank you for your feedback. We are delighted that you enjoyed the stay at our hotel. We look forward to your next visit when you will be see the magnificent view of Kanchenjunga range from our premier rooms or the lobby on a clear sunny day. We promise you a memorable stay. Regards, Rupam Ghosh More 

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