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Central Heritage Resort and Spa, Darjeeling

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Robertson Road, Darjeeling 734101, India (Formerly Fortune Resort Central, Darjeeling)
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Central Heritage Resort and Spa, Darjeeling
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240 Reviews from our TripAdvisor Community

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Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We a group of 7 people stayed at the Central Heritage Darjeeling in Jan 2016. The hotel is well located and only 2 mins walk and you can be on the mall road at the famous Glenary's Since the Hotel is a Heritage hotel the room sizes is good. We took the Club Room and rooms were good, toilets are... More 

Helpful?
2 Thank nirajvijaymehta
Kolkata (Calcutta), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

the hotel is well located with nice well maintained comfy rooms. The hotel staff is helpfull and pleasent.Transport facility is availabe at reasonable rates.The hotel food is great so one doesnt need to dine somewhere else.Loved my stay in this hotel n plan to repeat at the same hotel during my next visit.

Helpful?
1 Thank srutakirti1995
Fahaheel, Kuwait
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a very good hotel. Hotel hospitality is too good. All staff behaviour very good. They take care of safety and security of all guests. Room is very specious and well maintained with all facility. I love this hotel. Always recommended this hotel.

Review collected in partnership with Cleartrip

Helpful?
1 Thank 578sailendras
Cuttack, India
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Our trip to darjeeling was a very sudden and a short one. Central heritage is a nice and comfortable place in the heart of the city. The best part is that the main market area is at a walking distance. Heating in rooms was quite good.... Without which staying in darjeeling is next to impossible....

Helpful?
1 Thank magnetic1ce
Gurgaon, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

not good food is pathetic ,hotel is also not maintained well ,service is also not good, but i dont remember the name of person whom i meet on daily basis at breakfast old person he is very good ffffffffff

Helpful?
1 Thank 123456805
Kolkata (Calcutta), India
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Easily accessible from mall, and other places. Walking distance from mall. Check in and check out were hassle free. Rooms were quite good, comfortable, but not cleaned when we checked in. There were dirty bins in the room. Toilet was clean with clean towels and toiletries. Hot water always available through geyser. Room service no complaints. Restaurant served quite good... More 

Helpful?
1 Thank MM270170
Kochi (Cochin), India
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The property is very near to Mall road. The rooms are little old but really heritage.I prefer the resort mainly for location. Overall good.Only one problem is the unavailability of lift in the resort.

Helpful?
1 Thank Nireesh2014
Kanika_mhs, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Guest, Thank you for writing here. A lot of old timers love to stay with us, mainly due to the character of the hotel and its rooms as mentioned by you. More 

Bankura, India
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We, six family members went for trip..stayed there taking two rooms..Our room was too good..it was enough spacious with fire place, room heater, cozy beds and all the arrangements which are required for a comfortable staying..we all used to get ready in this room all together for an out. Housekeeping was good..we found our rooms clean when back..outer look of... More 

Helpful?
Thank Namrata S
Kanika_mhs, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Ma'am, It is our endeavor that all the guests who choose to stay with us, should leave with a smile on their faces.Clearly, we have achieved our goal with you :) More 

1 review
1 of 5 stars Reviewed 4 weeks ago

Worst room service.For bed tea, you need to go buffet.We had to call room service more than 5 times for a cup of bed tea on 1st day of 2016.Toilet flash not working properly and liking water every-time.

Helpful?
Thank kausik s
Kanika_mhs, Owner at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Sir, Sorry for the inconvenience.We do serve bed tea. Thank you for pointing out the issues, will have them rectified immediately. More 

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Bengaluru (Bangalore), India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 21, 2015

We were put up at The Central Heritage in Darjeeling for one night. The rooms were large enough with comfortable beds along with a room heater and a bed heater. The heaters were definitely required considering it was winter and very cold. The bathrooms were clean and spacious. The hotel is just 2 minutes from the Taxi stand and also... More 

Helpful?
1 Thank Santosh J
Kanika_mhs, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Guest, We are happy to learn that you were comfortable during your stay with us. Yes, the bed heaters are a blessing :) Thank you for writing here. More 

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