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Central Heritage, Darjeeling

Robertson Road, Darjeeling 734101, India (Formerly Fortune Resort Central, Darjeeling)
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Central Heritage, Darjeeling
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190 Reviews from our TripAdvisor Community

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Traveler rating
    45
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    16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent hotel !! staff is very friendly and welcoming especially security guard & people in restaurant.Flowers arrange at lobby area nice. We had a 'Heritage Club Rooms' it had good space , lovely decor and was very comfortable .Every morning, we enjoyed a complimentary breakfast that was fresh with selections of eggs,fruit and teas. Will definitely stay here again when... More 

Was this review helpful? Yes
Varanasi, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

bathrooms are very small and dirty.hotel staff on reception are rude.on online booking they will cheat as offer to stay in other building infront of the main building which called heritage.but food is delicious.in restaurant, staff questioned you about your room no. for many times as you are a cheater.overall i cannot recommend to stay in this hotel.

Was this review helpful? Yes 3

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

enjoy the ride with family in toy train from darjiling to ghoom and return .its memoriable moments .it is one and half hours ride. Beautiful sight seen on the way a woderful loop. It is a great ride.my famly is happy after ride.

Was this review helpful? Yes
Kanika_mhs, Public Relations Manager at Central Heritage, Darjeeling, responded to this review

Dear Guest, We are glad you enjoyed the toy train ride ! More 

Mumbai (Bombay), India
Level Contributor
19 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Amazing experience, will never forget. The food was awesome and delicious & TASTY too. Staff is very supportive and encouraging. Rooms are clean. Total ambiance is good and Facilities are provided 24x7.

Was this review helpful? Yes
Kanika_mhs, Owner at Central Heritage, Darjeeling, responded to this review

Dear Guest, I am absolutely thrilled to read your review. Our endeavor is to provide the very best to our guests. More 

New Delhi, India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 23, 2015

A comfortable stay, nice ambience, friendly staff make it a wonderful hotel situated very close to the mall road. I booked club room for one day and for second day a suite room as there was no club room available on the second day i had to book Suite room which was bit expensive but when i checked in i... More 

Was this review helpful? Yes
Kanika_mhs, Owner at Central Heritage, Darjeeling, responded to this review

Dear Guest, Thank you for taking time out and giving such a detailed review of your experiences at Central Heritage. I shall share your compliments with the entire team. We do provide slippers, comb, brush,etc on request. We have 24 hours power back up but sometimes when there is power failure for 2-3 consecutive days, we need to give the... More 

Kolkata (Calcutta), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 15, 2015

We went to Darjeeling last month and stayed in this hotel . Decent hotel near Mall road with very good interiors .Thanks to the entire staff we had a wonderful time . I would also like to add that the food they served was very good .

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Kanika_mhs, Owner at Central Heritage, Darjeeling, responded to this review

Dear Guest, Thank you for your generosity in praising the hotel, food and its hospitality ! More 

Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 9, 2015

Even though I had booked for 3 nites and confimation received from Cleartrip , once I reached the hotel , I was told that my booking for the third day had been rejected by the hotel and em,ail sent to cleartrip , this put me in immense trouble as I had to look for alternative arrangement for a single nite.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
Noida, Uttar Pradesh, India
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 3, 2015

We checked in this hotel for 1 night and had comfortable stay. This hotel is nearby to Mall road hence one has a various options of restaurants to dine on , ATMS, souvenir shops etc. The only thing need to be taken care is the hot water supply in bathroom which should be provided 24 hours. And apart from it... More 

Was this review helpful? Yes 1
Vasai, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 31, 2015

Hope I will have some management response here. Please see the photograph. We stayed here for three nights and experienced worst service. Reception & bellboy - This team will explain you house rule like you are refugee and come for asylum at this place. E.g. Buffer breakfast is serve here between 7:30am to 9:00, you reach in time. (We don't... More 

Was this review helpful? Yes 4
Kolkata (Calcutta), India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

We enjoyed our recent stay at Centre Heritage Hotel (Resort). We stayed in old building in Deluxe Room (opposite of old building there is a new constructed annex building). Room is very spacious and well maintained. You will find all modern amenities in the room including hot water greaser in Bathroom. This old property covered with wooden floor and paneling... More 

Was this review helpful? Yes
Kanika_mhs, Owner at Central Heritage, Darjeeling, responded to this review

Dear Guest, It was a pleasure to have you stay with us. I am so grateful for your time taken to review us on TripAdvisor. We are glad you enjoyed the ambeince of the hotel, we have tried to keep it as Heritage as possible with all possible modern amenities. More 

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