We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Central Heritage, Darjeeling

Robertson Road, Darjeeling 734101, India (Formerly Fortune Resort Central, Darjeeling)
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Central Heritage, Darjeeling
Professional photos View all
Browse nearby
Central Heritage, Darjeeling
Write a Review

180 reviews from our community

Traveler rating
    42
    67
    44
    12
    15
See reviews for
76
36
9
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (180)
  • Mar-May only
    (59)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (45)
All months
Mumbai
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Central Heritage has all the infrastructure but is not so good in service, cleanliness and food. Staff very hungry for tips but not so responsive to requests. Our room was on the lower floor and had a very small window. We could not keep it open due to fear of monkeys and hence were suffocated big time. Few other matters... More 

Was this review helpful? Yes
Kolkata (Calcutta), India
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

We traveled in a group of 9 and booked 3 rooms. We asked for extra bedding which was laid on the floor after which there was no space left in the room. The rooms were small and we found the it expensive given the size of the room and service. The best part was that the bed were heated which... More 

Was this review helpful? Yes
Dahod, India
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Fabulous hospitality. Centrally located just below chou rasta. walk up for a few steps and you watch mighty kanchenjunga. The Rooms are spacious & well decorated. Hotel is very beautiful and clean. Heaters are provided on beds. Room service is appreciable. Food too good. In all a very good holiday experience.

Was this review helpful? Yes
Jaipur, India
Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We stayed there for just for a night. But it was really a nightmare for all of us. Pro: 1. Friendly front desk staff 2. Huge rooms. 3. Chidren Play Area if you are travelling with kids 4. Well stocked library Con: Everything other than the above. We checked in at around 1130hrs. We knew that we have arrived ahead... More 

Was this review helpful? Yes 2

Travelers are raving about these Darjeeling hotels

4 of 5 stars
Show Prices
4.5 of 5 stars
Show Prices
4.5 of 5 stars
Show Prices
4 of 5 stars
Show Prices
Bengaluru (Bangalore), India
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

First look is 8/10. Rooms 7/10. Service 6/10. Rooms are not airy, lot of suffocation is there. Hot water is available only morning time. There should be a wall clock necessarily in room. A fan also must be there. Bed warmer is good facility out there. Room service avilable only till 9:30 PM.

Was this review helpful? Yes
Kanika_mhs, Owner at Central Heritage, Darjeeling, responded to this review

Dear Guest, Thank you for reviewing our hotel. The room in the picture is our standard room. It is the smallest room in the hotel. However, I will look into placing a fan there. More 

Kamakura
Contributor
16 reviews 16 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Even though I decided to book this hotel because of wifi availability and hot water shower, both two were not available. To say exact, they had wifi service and heater for shower, but these didn't work properly. Wifi didn't work at all, and hot shower worked only a couple of minutes. My friend stayed in same hotel experienced same problem... More 

Was this review helpful? Yes 5
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Our stay here was not very great. The rooms were very substandard and hot water was not available most of the time. Food was also just about average if one were to be really liberal with ratings. All in all, I would not go back to this place again.

Was this review helpful? Yes 3
Kanika_mhs, Owner at Central Heritage, Darjeeling, responded to this review

Dear Guest, I am sorry that you did not have a great stay with us. The hot water issue will be solved soon as we are replacing the boiler with gas geysers. The work will be completed anytime now. More 

Kolkata (Calcutta), India
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 17, 2015

I got the opportunity to stay at the Central Heritage in the first week of April. It is truly heritage and still maintains it heritage look although small houses around it have covered the once coveted hotel in Darjeeling. The heritage rooms are worth experiencing made of solid wood with the old world charm. The property is located in the... More 

Was this review helpful? Yes 5
Kanika_mhs, Owner at Central Heritage, Darjeeling, responded to this review

Dear Guest, Thank you for such a wonderful title and the review. We are glad you enjoyed the look of the hotel. Do visit us again. More 

New Delhi, India
Top Contributor
54 reviews 54 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 16, 2015

stayed recently for a night, and found the hotel to be strictly average. Food was below par and service was ok. Room size is fine, but bathrooms are very small. Location is nice, which is the saving grace.

Was this review helpful? Yes 4
Kanika_mhs, Owner at Central Heritage, Darjeeling, responded to this review

Dear Guest, Thank you for your feedback. If you could share what was the problem with the food, it would really help us to improvise. Our goal is to make sure that everything is good. More 

Contributor
17 reviews 17 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed April 15, 2015

First of all my mistake.. I booked this hotel through groupon. The pictures of the room on the their website were not at all near to the room that was allotted to us. Room was small in fact very small. Staff was not all courteous. When I complained about the misrepresentation, they started putting things on groupon. There are many... More 

Was this review helpful? Yes 3
Kanika_mhs, Owner at Central Heritage, Darjeeling, responded to this review

Dear Guest, We are sorry about the inconvenience faced by you. Our hotel has 4 different categories of rooms. Groupon promotes the base room category. More 

Questions? Get answers from hotel staff and past guests. Ask a question

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (59)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (17)
Viewed
Bathroom (6)
Viewed
Dining (4)
Viewed
View from room (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (3)
Viewed
Family/play areas (1)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities