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Central Heritage, Darjeeling

3.5 of 5 Robertson Road, Darjeeling 734101, India (Formerly Fortune Resort Central, Darjeeling)
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Central Heritage, Darjeeling
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Central Heritage, Darjeeling
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151 reviews from our community

Traveler rating
    36
    60
    32
    9
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nassau, New Providence Island
Top Contributor
150 reviews 150 reviews
49 hotel reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed yesterday NEW

I have written more than 137 reviews up to this point and this is the first time I have to write such a bad review. Heed the warning and avoid this hotel. The good: - Location is walking distance from Mall road with all eateries and shops The bad: - We were pretty cold on arrival so we requested tea.... More 

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Kolkata (Calcutta), India
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

I had stayed at Central Heritage, Darjeeling in the month of December 2014 with friends. The hotel is located at one of the best places in Darjeeling, though in Central Darjeeling but away from the clamour. It is at walking distance from one of the best eateries in Darjeeling, chowrasta and the Grand Mall. After we checked in we expected... More 

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Athens, Greece
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel as a group. The hotel is very centrally located, just 5 min on foot from the main square. We had Club rooms that were very comfortable and spacious but cold enough. However, we liked the food, especially the dinner and all the staff there, especially in the restaurant were enormously helpful, polite and ready to... More 

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Siliguri, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Stayed in Hotel on 25 Jan. Lobby n Room was gud. Arcitectur of hotel gud, feels like days of British. We took a club room which was very spacious in bug in size n had a fire place in the room. It was very cold there so we told the hotel for lighting fire in fire place for which they... More 

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Hyderabad, India
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

A comfortable stay, fantastic ambience, friendly staff make it a wonderful hotel situated very close to the mall road. The Room had bed heaters too apart from the room heater and this made our stay more warm and a very happy one.

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Kanika_mhs, Owner at Central Heritage, Darjeeling, responded to this review

Dear Guest, Thank you for giving us an opportunity to serve you during your stay with us and also for taking time to share your compliments on Trip Advisor. We are delighted to note that you loved the ambiance . We are also happy to note that you found the team courteous and cheerful. More 

Kolkata (Calcutta), India
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We spend 2 days here with my family and Mother ( 72 years old) ...took two rooms.The rooms were very neat and clean......very near to the mall......the buffet breakfast was excellent .....they have a kid zone,.......But the heater and bed warmer was not working properly.Requested several times but couldn't able to solve it. Property is good but need renovation.

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Kanika_mhs, Owner at Central Heritage, Darjeeling, responded to this review

Dear Guest, Thank you for staying with us. We are glad you enjoyed the buffet breakfast and the other facilities of the hotel. More 

Agra, Uttar Pradesh, India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We have stayed on 28th & 29th Dec.2014 in Room nos. 134 & 135 . Good Rooms with Room Heaters & Bed Heaters to give warmth in chilled Darjeeling . Food is not excellent but good .Service & Hospitality is also good . Very good Heritage property.......needs little renovation. Near to Mall Road .OVERALL a memorable experience.

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Kanika_mhs, Owner at Central Heritage, Darjeeling, responded to this review

Dear Guest, Thank you for sparing your time in sharing your experience with the Trip Advisor community. The hotel is conveniently located in the center of the city . We are glad you had a memorable stay with us. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We spend 3 days here (31st dec2014 - 3rd jan 2015)..... The rooms were very cosy....heater and bed warmer work excellent to make the room warm...very near to the mall...Glenery is just one min walk...the buffet breakfast was excellent and had wide varieties of food for all type of person.....they have a kid zone,library and tt room......my son enjoyed a... More 

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Kanika_mhs, Owner at Central Heritage, Darjeeling, responded to this review

Dear Guest, Thank you very much for taking time to post a review of our hotel on Trip Advisor. We sincerely appreciate your wonderful words of appreciation. More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

The hotel rooms are nice, spacious and well designed. The staff was helpful as well. Good facilities likw running hot water, heater, coffee maker etc. The restaurant only provides buffet. That's a disadvantage.

Review collected in partnership with Cleartrip

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Kanika_mhs, Owner at Central Heritage, Darjeeling, responded to this review

Dear Guest, Thank you for appreciating the hotel and it's facilities. We usually offer Ala Ca'rte too. More 

Siliguri, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

the lobby,restaurant and the rooms are amazing.. but i would advise everyone not to include the dinner,as it was awful. we found hairs in the lamb,which was disgusting..although it was later replaced. In the dinner, starter was not included.. this was shocking and stupid! but the breakfast was amazing and the best.. there are fireplace in the rooms but you... More 

Was this review helpful? Yes 3
Kanika_mhs, Owner at Central Heritage, Darjeeling, responded to this review

Dear Guest, I am glad that you liked the rooms, lobby, restaurant and the breakfast. I am really surprised to hear about your dinner mishap and will check with the captain immediately. More 

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Additional Information about Central Heritage, Darjeeling

Address: Robertson Road, Darjeeling 734101, India (Formerly Fortune Resort Central, Darjeeling)
Location: India > West Bengal > Darjeeling
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Central Heritage, Darjeeling 3.5*
Number of rooms: 46
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Also Known As:
Fortune Resort Central, Darjeeling Hotel Darjeeling
Fortune Hotel Central Darjeeling
Hotel Style:
#5 Spa Hotel in Darjeeling

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