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Central Heritage, Darjeeling

Robertson Road, Darjeeling 734101, India (Formerly Fortune Resort Central, Darjeeling)
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Central Heritage, Darjeeling
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Central Heritage, Darjeeling
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167 reviews from our community

Traveler rating
    40
    64
    39
    10
    14
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68
34
8
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kolkata, West Bengal, India
Contributor
17 reviews 17 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

I booked two deluxe rooms for my short trip to Darjeeling, from which i have just returned. I am quite satisfied with service provided and have no complaints. The check-in was quick & hassle free. The rooms were quite spacious, clean and all necessary amenities were provided. Hot water is only available during 6 to 9 morning and evening. But... More 

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Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Room was nice, clean, but the cost was high and its not worth the money. breakfast is ok ok. it has regular- tea,coffee,cereals,chole, bread,jam,eggs,fruits. location is good but there is a one way issue, you can come up easily but while going back have to do full round about.

Was this review helpful? Yes 2
Kolkata (Calcutta), India
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel has a super location with mall keventers and glenary's the rail station main market being close. Managed by the fortune group the hotel provides everything required in a room for a comfortable stay including bed warmer and room heater. The travel desk rates for vehicles are reasonable so don't waste time finding transport at the taxi stand which... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hi all, I visited in early march 2015 with my mom. We were hoping to have a very pleasant stay at the hotel, however it was just average. There is nothing heritage about the hotel. Ambiance is not enthralling and could be much much better. Only the lounge near the reception is a good place yo sit. Food is below... More 

Was this review helpful? Yes 1
Kolkata (Calcutta), India
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Visited during March. It was pretty chilly and the punches flow in: 1. If you need airport/railway station transfer, it has to be done a week before your arrival. 2. Hot water is available between 6-9 in the morning and evening 3. The bathroom floor is tiled and they don't provide bathroom slippers, so "HAPPY FEET" time. 4. Don't eat... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited this place from 12th to 14th March 2015. Supportive staff & location is the key. Room i got was on the lowest level of hotel so no ventilation. Bathroom bit smelly. Walkable from Toy Train. Faced bit issue in getting good room heater but twice it got replaced which were not in good condition and getting extra heater... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this hotel for three nights (1st Mar 2015 till 4th Mar 2015) as per feedback frm tripadvisor ! I am afraid to say but it was really a bad choice at our end. Namely because of : A) all three were executive rooms but were different in capacity B) cold water in taps C) hot water for showers... More 

Was this review helpful? Yes 6
Kolkata (Calcutta), India
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 22, 2015

We stayed from 18th Feb 2015 and checked out on 22nd Feb. We were given the Club room with wonderful room service. The room was clean and well arranged. Next time we are here in Darjeeling we will surely book this hotel once again.

Was this review helpful? Yes 5
Kanika_mhs, Owner at Central Heritage, Darjeeling, responded to this review

Dear Guest, We are absolutely thrilled to read your review. Thank you for your encouraging words. More 

Bengaluru (Bangalore), India
Contributor
17 reviews 17 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 16, 2015

I visited this place in Feb 2015 with my wife and 8 months old kid. Things we liked about this hotel a) Location b) Hospitality/ Good Staff c) Room Service d) Good Veg Food Things we didn't like a) Breakfast menu b) Very Small size of Standard room, we had to upgrade to Deluxe room. c) Lots of construction/maintenance work... More 

Was this review helpful? Yes 4
Kanika_mhs, Owner at Central Heritage, Darjeeling, responded to this review

Dear Guest, Thank you for writing here. We are glad you liked the hospitality and the service. Yes, the standard rooms are our base category rooms. The deluxe and club rooms are better. More 

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 12, 2015

We visited Hotel centeral heritage in january 2015 ,the cleanliness is too good and the service provided is really nice.And its not very expensive but the service provided was very good.Would surely visit again.Thanks. Travelled with freinds

Was this review helpful? Yes 4
Kanika_mhs, Owner at Central Heritage, Darjeeling, responded to this review

Dear Guest, It was a pleasure having you stay with us. We are glad you found it worth the money spent by you. We would love to host you again. More 

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