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All 79 Darjeeling B&Bs / inns

Hotel Dolma 21

Coochbehar Road, Darjeeling, India
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Hotel Dolma 21
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Ranked #48 of 79 Darjeeling B&B and Inns
A recent review
4 of 5 stars Reviewed May 27, 2014
Sheshadri S Agra, India
  • Overview
  • Reviews (19)
  • Photos (1)
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19 people have reviewed this hotel

Traveler rating
    4
    5
    1
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    6
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
English first
New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 23, 2014

We are a family including two senior citizens. We had booked two rooms of this hotel paying a higher value in comparison to other hotels, on the basis of the facilities claimed on the site of MMT. But actually the facilities provided are of a lower value hotel. Thus the hotel charged a higher value on the false facilities claim... More

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Agra, India
Contributor
14 reviews 14 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2014

The hotel is situated nearby to the mall road. There is no special view from the hotel, but the rooms are good. The manager Mr. Rohit is very good and helpful. The service was good. Only problem is parking, but if you intimate the hotel in advance, they will try to manage parking space for you in the garages below... More

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Noida, India
1 review
1 of 5 stars Reviewed May 23, 2014

i stayed there with my family for 2 days on 21st and 22nd May 2014 and worse ever experience of any hotel ever...even the best rooms were very unhygienic, staff was very rude and drunk all the time, no hot water and towels were stinking, breakfast was pathetic and not even served on time, after paying a good amount the... More

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DOLMA21, Owner at Hotel Dolma 21, responded to this review

Dear Mr.Mayank, Good Afternoon, We appreciate your concern about the experience you had with us and after receiving your complaints we personally investigated the complaint and the fact is that in case if you had find anyone drunk at the time of your service you should have immediately informed the Manager on duty and after your complaint if no action... More

New Delhi
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 25, 2014

I stayed at this hotel last week and found the services very good with pleasing staff. I recommend this hotel for even long stays. Nice and clean interiors. I think food and beverage should be improved more, though overall it was good. Thanks Bipin arora

Was this review helpful? Yes 1
Lucknow, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2014

I personally find Excellent Trip at Darjeeling at my Vocations. Hotel Dolma 21, gave us a Homely atmosphere, The staff was very co-operative & helpful. First of all, they arrange all the Program for Site Scenes on very reasonable rates. Room Services impressed us a lot. The food are very excellent. I never use to take spicy food, they arrange... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2014

food was very good, rooms are big and clean. excellent room service. hospitality was good. cooperative staff. super delux rooms are fantastic. management of the things are good. overall experience was excellent.

Was this review helpful? Yes 1
Mohali, India
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 8, 2014

-> VEry bad location, on steep slope -> Average food, nothing special at all -> No facilities at all, not even timely power backup -> poorly maintained, no feeling of staying in a good hotel -> Sytaff is ok but manager is not cooperative

Was this review helpful? Yes 3
Pune, India
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 24, 2014

Rooms are quite spacious, but, that is the only positive point about this hotel. Service is pathetic, slow response to any request. Beds are uncomfortable, Mine broke when I sat on it and was replaced after an hour. There is no one on the reception most of the time. The staff made a lot of mistakes with my orders during... More

Was this review helpful? Yes 1
New Delhi, India
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 3, 2014

the hotel is best at its level........ a satisfactory service i've experienced in this hotel...... the staff was very humble n co-operative and as i've stayed there for 3d/2n there was no problem with the availability of water....... u can get the hot n the cold water easily....... so m giving 4 stars to this hotel.

Was this review helpful? Yes 2
Vadodara, Gujarat, India
Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 5, 2013

We stayed for 3d/2n. On day 1, no current for 2 hours, no water for 5 hours, were told it was because of some fault in the water-pump. Rectified, offered a different room. Rooms are ok, top floor deluxe room has the best view of the mountains. Approach is by foot, around 50m from the parking area. Staff is good,... More

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Additional Information about Hotel Dolma 21

Address: Coochbehar Road, Darjeeling, India
Location: India > West Bengal > Darjeeling
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