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The Elgin, Darjeeling

18 HD Lama Road, Darjeeling 734101, India
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The Elgin, Darjeeling
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389 Reviews from our TripAdvisor Community

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Kolkata (Calcutta), India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel in January 2016. We went with high expectations as we had a pleasant stay at their Pelling and Kalimpong property some time back, but were disappointed. The rooms are reasonably well appointed, though some furniture and/or fittings needs sprucing up/replacement. The rooms with a view are without any great view, the heritage rooms are spacious,... More 

Helpful?
Thank Manoj5964
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! Greetings and Namaskar! We thank you for your feedback , first of all we apologise for having failed to meet your expectations , you have mentioned in your review that the food was bad and the service was poor , with regards to your feedback on the food I have personally informed our Chef and given an... More 

Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Elgin is wonderful place to stay for couple and family. Last week, Me and my wife visited Darjeeling and choose Elgin for our stay. It is wonderful place located in the mid of Darjeeling. Well connected and good location with Mall Road, Local market and Railway Station. I can share my point of view based on below keywords are 1.)... More 

Helpful?
2 Thank Rahul P
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

ear Sir ! Greetings and Namaskar! We thank you for your feedback and appreciation of the property . We are delighted to know that you enjoyed your stay with us especially the ambiance , furniture , fixtures . Your words of praise will go a long way in encouraging us all to keep up the good work so we can... More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I really enjoyed staying at the Elgin. It is a beautiful historic hotel. The staff are very helpful and friendly, in particularly the young lady at the front desk, the barman (who made the best hot toddies) and the beautician at the spa. It was wonderful having a fireplace in the room and we really appreciated small... More 

Helpful?
4 Thank Zilpah5
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Madame ! Greetings and Namaskar! We thank you for your feedback and appreciation of the property , we are delighted to read your review and appreciation especially for our team members Rita at the Spa , Juliana at Front Desk and Prsahant at the Bar and it is indeed very encouraging for all of us here . Your words... More 

New Delhi, India
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful property in a gorgeous surrounding. To top it all the red Poinsettias acted as the topping on the cake. The interiors were equally amazing. The lobby and reception were made so cozy and comfortable even in the January chill. The staff was friendly, courteous and and was ready to help you in every way possible to make your stay... More 

Helpful?
3 Thank Shilpa3007
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Madame ! Greetings and Namaskar! We thank you for your feedback and appreciation of the property . We are delighted to read your review and it is indeed very encouraging for all of us here . Your words of praise will go a long way in encouraging us all to keep up the good work so we can continue... More 

Dubai, United Arab Emirates
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 5 weeks ago

It is hard not to like this property. The location is great - away from the hustle of the crowded parts of the town and located very close (5 min walk) from the city centre and walking paths. The hotel has an old world charm to it - the construction dates back to the British Raj and has been maintained... More 

Helpful?
3 Thank TBuzz
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! Greetings and Namaskar! We thank you for your feedback and appreciation of the property . We are delighted to know that you enjoyed your stay with us especially the ambiance , furniture , fixtures and the hotel dogs Daks the Lhasa Apso and Sky and Lillian the Siberian Samoyeds . Your words of praise will go a... More 

Bengaluru (Bangalore), India
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 7, 2016 via mobile

Real class, worth the money spent. Real heritage hotel in the mountains. The ambience, location, rooms, food, you name it, its all class. Heritage lovers must try this hotel, especially in the winter, with the fire place lit in the lobby area, enjoying a hot cup of tea is out of the world.

Helpful?
4 Thank ravishankarangadi
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! Greetings and Namaskar! We thank you for your feedback and appreciation of the property . We are delighted to know that you enjoyed your stay with us especially the afternoon tea lounge and the fire place . . Your words of praise will go a long way in encouraging us all to keep up the good work... More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 4, 2016 via mobile

Elgin is a lovely quaint hotel. Rooms are very clean and quite spacious. Food is good. On Christmas Eve and Christmas Day it was quite festive. The buffet meals were very good. The staff are very attentive and ever willing to be of service. There's no lift so a little difficult for an elderly person to manoeuvre. But it's a... More 

Helpful?
3 Thank karenmulla
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! Greetings and Namaskar! We thank you for your feedback and appreciation of the property . We are delighted to know that you enjoyed the Christmas festive celebrations with us which is an annual affair that is celebrated with great joy enthusiasm at all the Elgin hotels and resorts . Your words of praise will go a long... More 

Mumbai (Bombay), India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 3, 2016

Spacious room with nice scenic beauty. Good lounges with lots of space to hang out. The heaters inside the hotel are too strong, even in winters you do not feel cold inside the hotel. Food is very good. Friendly staff. Since, I was travelling with an infant, they arranged for baby food, when asked. This hotel is close to market... More 

Helpful?
3 Thank Shilpad21
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Madame ! Greetings and Namaskar! We thank you for your feedback and appreciation of the property . We are delighted to read your review and it is indeed very encouraging for all of us here . Your words of praise will go a long way in encouraging us all to keep up the good work so we can continue... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 3, 2016

The best part about the Elgin is that it has maintained its old world charm of the property and maintained it really well. One step inside and you feel you have walked into one of the European Motels or Private Homes up in the hills. This hotel has all of it. If you are in Darjeeling this is the place... More 

Helpful?
3 Thank Ravi S
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! Greetings and Namaskar! We thank you for your feedback and appreciation of the property . We are delighted to read your review and it is indeed very encouraging for all of us here . Your words of praise will go a long way in encouraging us all to keep up the good work so we can continue... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

We checked in on the 23 Dec 2015 and we were there for the Christmas.Mr.Badal Thank you so much for the outstanding hospitality and service.The hotel gives a life time experience. One will experience the real British Darjeeling in Elgin.Well maintained Classy, stylish drawing rooms, fire place , Dinning room, food both continental and Indian , and lawns are just... More 

Helpful?
4 Thank Sushmita B
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Madame ! We thank you for your feedback and appreciation of the property . We are delighted to read your review and it is very encouraging for all of us here . Your words of praise will go a long way in encouraging us all to keep up the good work so we can continue to exceed your expectations.... More 

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