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Hotel and Restaurant Shangri-la

Certificate of Excellence
5 Nehru Road, Darjeeling 734101, India
Hotel and Restaurant Shangri-la
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111 reviews from our community

Traveler rating
    58
    34
    8
    4
    7
See reviews for
58
34
4
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calcutta, West Bengal, India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After lot of research as t where we should put up, we decided on this hotel some 2 months back. The decision was backed by the reviews in tripadvisor. After a long wait of 2 months we could actually feel how true the reviews were... I stayed in this hotel with my family from 15th April to 17th April 2015..... More 

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Bournemouth, United Kingdom
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hard to be objective about this hotel as during our two night stay there was a very bad storm which knocked out electricity and therefore no hot water for best part of our stay. This not surprisingly blighted our experience.Having said that, it was an event clearly beyond the hotel's control. However the back up generator also kept breaking down!... More 

Was this review helpful? Yes 1
Mumbai
Top Contributor
50 reviews 50 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a couple of nights. It is a small set up with just 4 rooms. Rooms are clean and well kept. The location in great, close to the mall, chowrasta, Glenary's , Keventers, Station, all of which are a small walk away The Indian Breakfast is very average , but the American was great. If you are... More 

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Budapest, Hungary
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 17, 2015

Hotel is located 5 minute walk from the mini train station. Service is exceptional, Tibetan and Chinese food is great and not too pricey. The room beds and bathroom was clean, and I mean Europe clean not Indian clean :) I would go back again if I could

Was this review helpful? Yes 4
Jalpaiguri, India
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 11, 2015

We were sent to this place by their other hotel where we were staying as no food was served there.. upon arrival at the restaurant, none of the staff paid any attention to us nor bothered to ask us our order..eventually a waiter came over reeking of alcohol and took our order and inspite of my wife's insistence that we... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 8, 2015 via mobile

Shangri la serves very good Chinese food. Unlike other hotels, their food is light and pleasant. Their service is great too. Overall, it's a great place to eat. We infact requested for warm water once, but the waiter was sweet enough to remember and tell refill our glasses with it the next time as well.

Was this review helpful? Yes 3
Dhaka, Bangladesh
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 15, 2015

The hotel has only four rooms and we managed to get one. The owner Mr. Ranjan was very prompt in emails and booking process was seamless. The hotel is very close to mall and steps away from Glenaries. The rooms are large with modern bathroom fittings. Very spacious with large windows, table, sofa and clean linens. Only downside would be... More 

Was this review helpful? Yes 1
Kolkata (Calcutta), India
1 review
4 of 5 stars Reviewed February 13, 2015

I would thank Shangri-la for the wonderful experience that I had during my stay at Darjeeling. All the services were perfect and all staff were very friendly. I must separately mention that the lady who was at the house keeping is doing a fantastic job. I would like to congratulate Ranjan Lama, proprietor for building such a great team who... More 

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kolkata
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 23, 2015

This is an excellent hotel.We stayed here for 3 nights in january2015.Location very good just few steps from the MALL.Staffs are very good & helpfull specially MADAM LAMHU.The room are very Big.Toilet is little small but very clean with all modern ammenities.Best part is if you are a non-veg then try there TIBETIAN FOOD.Room service is very good.

Was this review helpful? Yes 3
Kolkata (Calcutta), India
1 review
4 of 5 stars Reviewed January 20, 2015

It is located in a good location, very close to mall. Service is very good. Staffs are very warm in their attitude. My 5 year old daughter liked the hotel very much. The best part is the size of the room. Though, it is very unassuming in the initial appearance it is going to prove you wrong.

Was this review helpful? Yes 1
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