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All 79 Darjeeling hotels

Hotel Anand Palace

5,Dr S.M.Das Road, Darjeeling 734101, India
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Ranked #61 of 79 Hotels in Darjeeling
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43 reviews from our community

Traveler rating
    6
    6
    13
    6
    12
See reviews for
22
10
3
1
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
New Delhi, India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed May 27, 2014

Bunch of a irresponsible staff ,if any body looking for inquiry in this hotel you will waist your time. Their are no any systematic function, this office staff are not think the importance of inquiry and call of guest ,In this hotel no body take responsibility of your booking they can change room tariff any time and they not stay... More

Was this review helpful? Yes 5
Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 5, 2014

We had a tour of the north-east in Apr-2014 and had the misfortune of booking this hotel at the final leg of an otherwise wonderful trip to Gangtok, Lachung and Darjeeling. We stayed here for 2 nights and the experience couldn't be described in any better words than "Horrible". As soon as we entered the hotel, there was a foul... More

Was this review helpful? Yes 5
GRMHAP, Guest Relations Manager at Hotel Anand Palace, responded to this review

Dear Guest, Please accept my apologies for the look and feel of the rooms in comparison to the other areas of the hotel, which left you dissatisfied. We will be taking up the refurbishment of the rooms at an appropriate time . It really disappoints us to know that the attitude of our Front office associates around the hotel did... More

Travelers are raving about these Darjeeling hotels

Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 4, 2014

This hotel has a very bad service and staff , their rooms feel very small for a family of 3 or more and the view is horrible , there is constant water problem here and getting hot water is really time consuming overall it has horrible food with a blandd taste .

Was this review helpful? Yes 3
GRMHAP, Guest Relations Manager at Hotel Anand Palace, responded to this review

Dear Guest, It really disappoints us to know that the attitude of our associates around the hotel did not match up to your expectations. we remain committed to providing all our guests with authentic hospitality and an experience . Thank you for your review and sharing your experience with us. We will positively look into your Feedback for improvements. Best... More

The Hague, The Netherlands
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed April 29, 2014

I stayed here in Dec 2013 for New Year. Based on reviews I selected this one but it was just a nightmare. First of all, had to wait for around half n hour as the person on the reception could not find the booking and he called the manager who was away at that time. Then the rooms were just... More

Was this review helpful? Yes 3
GRMHAP, Guest Relations Manager at Hotel Anand Palace, responded to this review

Dear Guest, Thank you for your time to complete your review following your stay at the hotel . I, would like to inform you that you visited our property in the month of December as we were renovating our property & hardly much rooms were occupied. We have noted your constructive feedback & we assure you the same has been... More

Bangalore, India
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 26, 2014

We stayed there for 2 nights. Ambiance is good. Good in cleanliness and hospitality. Food was good. Close to market and shopping mall. No parking facility. Located in a very narrow 1 way lane. Too much of a crowd around. Since you would not spend too much of a time in the hotel, these things should not matter much. Staff... More

Was this review helpful? Yes
GRMHAP, Guest Relations Manager at Hotel Anand Palace, responded to this review

Dear Guest, Thank you for your posting your review. It is a pleasure to learn that you enjoyed your stay with us. I once again thank you for your feedback and look forward to your next visit here Best Wishes, More

Hyderabad, India
Top Contributor
75 reviews 75 reviews
36 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 1, 2014

It was not season to visit Darjeeling but a pleasant stay made our visit enjoy the beauty of the city.situated in a congested place but easily approachable and very near to mall made it a worthy experience.

Was this review helpful? Yes
GRMHAP, Guest Relations Manager at Hotel Anand Palace, responded to this review

Dear Guest, Thank you for your posting your review. It is a pleasure to learn that you enjoyed your stay with us. I once again thank you for your feedback and look forward to your next visit here Best Wishes, More

Bhubaneswar, India
Top Contributor
89 reviews 89 reviews
23 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed February 14, 2014

As it is Darjeeling is a very famous and crowded place and the hotel Ananda Palace is situated at a strategic place just opposite to Big Bazar .the hotel exterior was not up to the mark but it is fine inside . nice service, food okey but it was very cold outside so we had to remain inside the hotel... More

Was this review helpful? Yes
GRMHAP, Guest Relations Manager at Hotel Anand Palace, responded to this review

Dear Guest, Thank you for your posting your review. It is a pleasure to learn that you enjoyed your stay with us. I once again thank you for your feedback and look forward to your next visit here Best Wishes, More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 20, 2014 via mobile

Pros: Hotel is very near to the market & opposite to a newly built mall. The hotel staff is very courteous. Cons: Rooms/Bathrooms need Better insulation. It's chilly inside the rooms at night. Heaters provided at extra cost were least efficient. Overall a pleasant stay considering its awesome location near to market.

Was this review helpful? Yes 2
GRMHAP, Guest Relations Manager at Hotel Anand Palace, responded to this review

Dear Guest, Thank you for your posting your review. It is a pleasure to learn that you enjoyed your stay with us. I once again thank you for your feedback and look forward to your next visit here Best Wishes, More

Chennai (Madras), India
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 4, 2014

This place is ventrally located just behind the mall. So very accessible to taxi point and shopping centres. Rooms were very good. They had served only buffet for breakfast,lunch and dinner. Food was good. Need to improve their room service. value for money

Was this review helpful? Yes 2
siliguri
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 29, 2013

Hello friends!!!!!!!!, I just wana say that the service provided by all the staff member of Hotel Anand Palace was great****. me and my family visited during the month of june,Hotel transporter was really good, the front desk staff and the resturant staff was really good and co-operative.(Naresh,Mukesh,Rajiv,& yes Mr.Malik) Thanks guys for making my holiday a memorable day in... More

Was this review helpful? Yes 2
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Additional Information about Hotel Anand Palace

Address: 5,Dr S.M.Das Road, Darjeeling 734101, India
Location: India > West Bengal > Darjeeling
Price Range (Based on Average Rates): $
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