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The Retreat

15 Hermitage Road | Raj Bhaban, Darjeeling 734 101, India
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71 reviews from our community

Traveler rating
    31
    22
    7
    3
    8
See reviews for
38
19
4
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

NO GOOD CORDINATION, NO ROOM SERVICE, ROOMSA ARE NOT VERY GGOD, FOOD IS BAD. will not suggest any one this hotal. they dont have a night reception no night oncall, the staff has no experances in customer servuce.

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Kolkata (Calcutta), India
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

stayed in this hotel from 24th oct to 27th oct -2014. we chose this hotel after reading the reviews on trip advisor and realised that we made a big mistake. except for the location and the view of the mountains- nothing was worth the price we payed for the royal executive room. The staff was horrible except for Pritam, the... More

Was this review helpful? Yes 2
Calcutta, West Bengal, India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 12, 2014

We stayed in their Executive Room(Room Number 301) in the month of October from 8th to 11th, 2014. Location is excellent, close to mall, beside Raj Bhavan. From the room number 301, you can get very clear view of Kanchenjunga and also from the private Balcony. Hospitality is very Good and the Manager Mr. D.P. Sarkar helped us lot regarding... More

Was this review helpful? Yes 1
Kolkata (Calcutta), India
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 18, 2014

We stayed in their executive room in September 14,must say it was a treat,excellent view from balcony though it was cloud covered most of the time. The service was great always with a smile specially from penji....not too commercialised ,breakfast was limited but great food.....chef karma deserves a lot of credit.Front office were helpful enough.We were in room 301 which... More

Was this review helpful? Yes 1
Hooghly, India
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 4, 2014

Location is very good, very close to mall , actually it behinds the mall, beside Raj bhavan. you can get very good view of Kanchenjunga from room 201,202,301,203,302,106. Service is good. Assistant manager Mr. Arijit helped us lot a special thanks to him. Aroma , the restaurant has limited options but quality is good. Complementary breakfast also moderate but it... More

Was this review helpful? Yes 4
New Delhi, India
Contributor
15 reviews 15 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed May 23, 2014

I believe the star ratings are managed here. I follow Trip Advisor ratings & reviews, but this time we're in for a rude shock! We stayed there on 12th & 13th May. We were given a room which was very dirty, the bathroom with mould and dirt. It was leaking too. About the views... the window opened up in the... More

Was this review helpful? Yes 7
Mumbai, Maharashtra, India
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 22, 2014

If you are looking for a hotel which Is cozy and at the same time has exceptional staff and service - this is the place. We were a family of 6 adults and 1 child and stayed in The Retreat on a Saturday night. Even though I had read some reviews about this place, we chanced upon it as this... More

Was this review helpful? Yes 8
Hyderabad, India
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 10, 2014

We stayed in this hotel for 6 nights beginning of May, in one of the VIP rooms. Room was really great, with separate terrace/sitting area. Unfortunately did not even get a glimpse of the mountains during the 6 days….so there is no guarantee that if you go to Tiger Hills early morning you will see anything… Room was unfortunately very... More

Was this review helpful? Yes 4
Dhaka City, Bangladesh
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 6, 2014

Me and my wife stayed there for 2 nights. Great view from the balcony....spacious room, Bathrooms were clean and running hot water all the time. Management and staffs are very helpful. Restaurant have very limited menu. Need improvement. Otherwise its a great hotel to be in darjeeling.

Was this review helpful? Yes 3
Kolkata
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 2, 2014

Stayed with my family for 3 nights in this property. The hotel has a personal touch with the manager Mr D P Sarcar always ready to help you. It is situated at a 7-8 min walking distance from the mall just around a quiet bend from the Raj Bhawan. Service is good, most rooms have excellent views. Bathrooms are clean... More

Was this review helpful? Yes 2
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Additional Information about The Retreat

Address: 15 Hermitage Road | Raj Bhaban, Darjeeling 734 101, India
Location: India > West Bengal > Darjeeling
Price Range (Based on Average Rates): $
Number of rooms: 14
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