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The Residency

No.49, G.N.Chetty Road,, Chennai (Madras) 600017, India
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1 room 1 guest
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363 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chennai (Madras), India
1 review
5 of 5 stars Reviewed today NEW

Attended the Chief Engineers' Meet organised by Forum and well organised setup, A mouth watering dinner. Kudos to Chef and Team. "We had a marvelous moments at the Residency Hotel. Wonderful interiors, very good service and some excellent dining too, "

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Sydney, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Well I went with very low expectations after reading reviews here and told my wife the same. But the hotel was really really good for our two days stay. They took care of us with a late night simple dinner and the breakfast spread was really nice and big. I had a headache and they provided a medication immediately on... More 

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TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Mr.Senguptha , Greetings. I truly appreciate you for having taken out some time to post your feedback on the Tripadvisor. It was indeed a pleasure to know that your stay at The Residency was a comfortable one. Your words of encouragement will motivate the staff to serve you better. Looking forward to welcome you back to The Residency. With... More 

Guwahati
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Starting from check in it was nice experience like our last visits.Specially food from your Chinese restaurant deserves worth mentioning though we enjoyed by room service as our stay was very short.Only thing your house keeping stuff should be more attentive while making the room ready for next occupant ,we have to ask for few things which of course they... More 

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TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Mr. Deepan, Greetings. I truly appreciate you for having taken out some time to post your feedback on the Tripadvisor. It was indeed a pleasure to know that your stay at The Residency was a comfortable one. Your words of encouragement will motivate the staff to serve you better. Looking forward to welcome you back to The Residency. With... More 

Singapore River, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been a guest at Residency Hotel at GN Chetty Road since year 2005 and each time I return to this place without fail. The service has been excellent and with the close proximity to shopping areas, it makes sense that long transportation in the densely vehicle populated ROADS IN Chennai CAN BE AVOIDED. The staff are friendly ,... More 

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TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings. I truly appreciate you for having taken out some time to post your feedback on the Tripadvisor. It was indeed a pleasure to know that your stay at The Residency was a comfortable one. Your words of encouragement will motivate the staff to serve you better. Looking forward to welcoming you back to The Residency. With... More 

Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights and I must say i did not have a pleasant time. The check-in process took too long for them to allot a room even though I made reservation through their website. The only good part was the room which was spacious enough and the bed was comfy and the view was nice. The complimentary... More 

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Mumbai
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Hotel needs to be Renovated, as it appears that the same has not been done for a while. There are very few Electrical Points in the rooms & most of them are wide/loose, making it difficult to charge your Mobile Phones. Some of the Touch Sensitive Switches in the room also do not work. The Refrigerator in the Room... More 

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TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Mr.Saldhana, Good day! Thank you for taking the time to pen your feedback. We constantly look for opportunities to improve our services and your suggestions have been noted. I have initiated action where required. Our buffet spread caters to the multi national guest profile that stay at our hotel. While we have been complimented for the wide selection of... More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

the hotel offers a 24 hrs check out .. came to know only after check in .. which was grt, as now a days no one offers..good service and location, breakfast spread was good, value for money.. will try to use the same hotel for all business trip to chennai

Was this review helpful? Yes 1
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Ms.Pritam , My team and I would like to thank you for taking the time and posting your positive review on The Residency Hotel, Chennai on Trip Advisor. We are happy to note that your stay was comfortable. Encouraging feedbacks from our guests will motivate us to serve you better. We truly appreciate your support and sincerely look forward... More 

Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed in better hotels in Chennai like Taj Connemara and Sheraton Park. This time though I got booked at the Residency. While it is evidently a hotel with lower standards, it offers an interesting mix of quality and good service that makes the experience a positive one. The food is good and the Chinese restaurant was great. On... More 

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TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Mr. Adolfo, My team and I would like to thank you for taking the time to post your positive review on The Residency Hotel, Chennai on Trip Advisor. We are happy to note that your stay was comfortable. Encouraging feedbacks from our guests will motivate us to serve you better. We truly appreciate your support and sincerely look forward... More 

London, United Kingdom
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was having second thoughts after reading the reviews before I check in but everything change.... My family had stayed in while waiting for me to catch up. Overall I would say it was one of best hotels in Chennai. The location was good, mid of the city and when the rail transit be ready it will make the life... More 

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TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Ms. Priyaraj, Greetings. I truly appreciate you for having taken out some time to post your feedback on the Tripadvisor. It was indeed a pleasure to know that your stay at The Residency was a comfortable one. Your words of encouragement will motivate the staff to serve you better. Looking forward to welcome you back to The Residency. With... More 

Singapore, Singapore
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am regular guest at The Residency Chennai at GN Chetty Road. This time the service and condition of the room have deteriorated since my last visit in January, this year. It was the best Hotel in Chennai at one time but I can’t say the same after my last visit. On checking in the receptionist took some time verifying... More 

Was this review helpful? Yes
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Mr.Rengarajoo, Thank you for taking the time to pen your feedback on Trip Advisor. As personally spoken with you, i have noted your comments and initiated corrective action where required. I assure you that on your next visit you will be pleasantly surprised with the hospitality of our team and we will ensure you have a memorable stay. S.Venkat... More 

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