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All 337 Chennai (Madras) hotels

The Residency

4.0 of 5 Hotel   |   No.49, G.N.Chetty Road,, Chennai (Madras) 600017, India
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86%
Ranked #35 of 337 Hotels in Chennai (Madras)
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
drnara penang
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271 reviews from our community

Traveler rating
    78
    150
    30
    8
    5
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59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
penang
Top Contributor
66 reviews 66 reviews
35 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for 2 nights after our temple trips. Clean, spacious and relaxing. The crew members were helpful and accomodating. They even gave us a bouqet of roses a d a cake for our anniversary. Thank you. Breakfast variety is good and tasty. The hotel is accessible to T Nagar by auto for 50 rupees. Well recommended for up... More

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TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings. Truly appreciate for having taken out some time to post your feedback on Tripadvisor. It was indeed a pleasure to know that you have enjoyed your stay on your recent visit to Chennai. Thank you for your encouraging feedback as this will motivate the staff to serve you better. Looking forward to welcoming you again to... More

Hyderabad, India
Contributor
16 reviews 16 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is situated in a close proximity to airport. The check in was very completed in a very smooth way. The rooms are very well maintained. Hygiene is maintained. The bed is cozy and comfortable. The food is excellent and the service is timely. Room service did went out of the way to may the guest comfortable. The only... More

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TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings, I truly appreciate for having taken out sometime to post your feedback on Tripadvisor. It was indeed a pleasure to know that you have enjoyed your stay at our hotel. Your encouraging feedback will motivate the staff to serve you better. Looking forward to personally welcoming you back to The Residency. With Best Wishes D.Charles Fabian... More

Bangalore, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

A bad experience, after having stayed in this hotel twice earlier. The card key provided to access the room was frayed at the edges, making it difficult to open the door. On our return from a hospital visit the door would not open and the bell boy's assistance was needed to open the door, which opened after a 15 minute... More

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TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings, I would like to thank you for taking out some of your valuable time to post your feedback on Tripadvisor. I sincerely apologize for the inconvenience you had to go through on your recent visit to The Residency. The matter has been taken up by the concerned department and remedial measures are being implemented. I sincerely... More

Mumbai (Bombay), India
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pros: Closer to all main areas in Chennai. Nice and clean room with prompt service. Breakfast has good platter. Con Lunch buffet = Dinner Buffet = Some common items in breakfast. Atleast have half of things change

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Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We spent 4 nights last month at The Residency in Chennai. It was a wonderful experience. The breakfast buffet was good with many varieties to offer. No tub in the bathroom. The coffee maker area is not very comfortable with no adjacent table to prepare the coffee... The weighing scale in the room was not working.. Otherwise every other details... More

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Coimbatore, India
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Have been to this hotel for quite some time in last 6 months, i found out this is my favorite and best place to stay whenever i come on business trip. Very prompt in airport pickups and drops, excellent front office staffs where i spend very little time with them,complimentary wi-fi, in room cleanliness and amenities are just perfect and... More

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TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings, I would like to thank you for taking out some time to post your feedback on Tripadvisor and I truly appreciate the same. Our allegiance to personalized services lie in your feedback and encouragement. I sincerely hope that you would give us many more opportunities to serve you in the future. Looking forward to personally welcoming... More

Mumbai
Top Contributor
93 reviews 93 reviews
85 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This time during the stay, I fould that the hotel had improved in a number of areas like decor, cleanliness, service and general appearance. the rooms were kept ready and clean. Staff was efficient in check in and check out activities

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TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings, I would like to thank you for taking out some of your valuable time to post your feedback on Tripadvisor. It was indeed a pleasure to know that you had a comfortable stay at our hotel. We value the same as it will motivate the staff to serve you better. Looking forward to personally welcoming you... More

Mishawaka, Indiana
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed August 12, 2014

We stayed here for a night in last December on my trip to India. I booked through hotels.com website paying the full amount in US dollars and received a nice discount. But at the check-in, the front desk staffs were asking me how I was gonna pay the rest of the amount?!! What?? Well, after a few minutes of discussion,... More

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Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2014 via mobile

My family and I were honestly very impressed with the almost personalised attention we received at the Residency hotel in Chennai. we arrived from Singapore in July and had a very enjoyable stay at the Residency. The staff were among the most professional yet friendly people we met. What impressed us most was how well informed they were about information... More

Was this review helpful? Yes 2
Mumbai
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2014

I have been staying in this hotel for over 15 years now. Always improved service. Great place to stay in Chennai and Cleartrip gave a good deal making it very attractive. I used their car and the charges are very reasonable.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings, At the outset I would like to thank you for having taken out some of your valuable time to post your feedback on Tripadvisor. It was indeed a pleasure to know that you had a comfortable stay in our hotel. We at The Residency truly value your positive feedback. We sincerely hope you will give us... More

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Additional Information about The Residency

Address: No.49, G.N.Chetty Road,, Chennai (Madras) 600017, India
Location: India > Tamil Nadu > Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Residency 4*
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