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All 337 Chennai (Madras) hotels

The Residency

4.0 of 5 Hotel   |   No.49, G.N.Chetty Road,, Chennai (Madras) 600017, India
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86%
Ranked #30 of 337 hotels in Chennai (Madras)
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Anil29 Mumbai
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265 people have reviewed this hotel

Traveler rating
    78
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Mumbai
Top Contributor
93 reviews 93 reviews
85 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed yesterday NEW

This time during the stay, I fould that the hotel had improved in a number of areas like decor, cleanliness, service and general appearance. the rooms were kept ready and clean. Staff was efficient in check in and check out activities

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Mishawaka, Indiana
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

We stayed here for a night in last December on my trip to India. I booked through hotels.com website paying the full amount in US dollars and received a nice discount. But at the check-in, the front desk staffs were asking me how I was gonna pay the rest of the amount?!! What?? Well, after a few minutes of discussion,... More

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Singapore
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My family and I were honestly very impressed with the almost personalised attention we received at the Residency hotel in Chennai. we arrived from Singapore in July and had a very enjoyable stay at the Residency. The staff were among the most professional yet friendly people we met. What impressed us most was how well informed they were about information... More

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Mumbai
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have been staying in this hotel for over 15 years now. Always improved service. Great place to stay in Chennai and Cleartrip gave a good deal making it very attractive. I used their car and the charges are very reasonable.

Review collected in partnership with Cleartrip

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TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings, At the outset I would like to thank you for having taken out some of your valuable time to post your feedback on Tripadvisor. It was indeed a pleasure to know that you had a comfortable stay in our hotel. We at The Residency truly value your positive feedback. We sincerely hope you will give us... More

Bangalore, India
1 review
4 of 5 stars Reviewed 2 weeks ago

I was staying for one day and one night for a business purpose. All I found is the staff is friendly, food is good. Had a chance to roam around the city with one of the drivers named "Arjun" from Nepal, he is fantastic. He drove superbly, looked after the guest(me) quite well. Things to Improve: Guests pickup/drop timing should... More

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TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings. At the outset I would like to thank you for taking out some of your valuable time to post your feedback on the Tripadvisor. I was glad to know that your stay at our hotel was comfortable. Have made a note of your suggestion with regard to the pick up and drop and have briefed the... More

Bangalore, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel claims its 3 star but is should be 2 star. Food is average. Hotel rooms are not so spacious. Front desk staff is very slow. it took 20min for me to check out of the hotel. Tariff is so high not worth it.

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Bangalore
Contributor
20 reviews 20 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was here in this hotel during my business trip, one of the best options close to T Nagar. I booked through internet - Hotel Website and could get a decent price (Best option to Hotel booking) If you call them their tariff is high. Front Desk staff could be better and faster.. Rooms were good neat and clean. Breakfast... More

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TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings. Truly appreciate for having taking out some time to post your feedback on the Tripadvisor. It was indeed a pleasure to know that you have enjoyed your stay. Have made a note of your suggestion and the Front Office staff have been briefed about the same. Looking forward to personally welcoming you back to The Residency.... More

Gurgaon, India
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Was there to attend an exhibition. We had booked 4 rooms and I was there for 2 nights. My room had 2 chairs, my friend's room had 3 chairs, consistency was missing for same category of rooms. The rooms I saw were all slightly musty and had a smell as if some scents were used, not good for anybody with... More

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Adelaide, Australia
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had one night in Chennai on business but this hotel was very welcoming. The staff are great and my room (1806) room was very comfortable and very clean. One thing would be it's very hard to regulate the air conditioning and it was very cold in the room - 20 degrees C. After the heat of Chennai it is... More

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TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings. At the outset I would like to thank you for taking out some of your valuable time to post your feedback on the Trip Advisor. Would like to bring to your kind notice that you had stayed at The Residency Towers and by mistake your feedback has been posted to The Residency. I would truly appreciate... More

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed July 10, 2014

Had a great stay for five nights ,helpful staff. Room was good . The bathroom should have a hand shower better for women instead of wall shower. Toiletries should be provided whether requested or not. At the restaurant food was okay but got boring after the third day. Same fruits everyday, since the mango season is on not one day... More

Was this review helpful? Yes
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings. At the outset I would like to thank you for posting your feedback on the Tripadvisor. I was glad to know that your stay was comfortable. I have made a note of the suggestions highlighted by you and would like to assure you that it would be implemented soon. Looking forward to personally welcoming you back... More

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Additional Information about The Residency

Address: No.49, G.N.Chetty Road,, Chennai (Madras) 600017, India
Location: India > Tamil Nadu > Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Residency 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service
Hotel Style
#20 Best Value Hotel in Chennai (Madras) #23 Business Hotel in Chennai (Madras) #24 Family Hotel in Chennai (Madras) #26 Luxury Hotel in Chennai (Madras)
Hotel Class
Number of rooms
112

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Residency and other travelers.
1 question
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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