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All 338 Chennai (Madras) hotels

The Residency

4.0 of 5 Hotel   |   No.49, G.N.Chetty Road,, Chennai (Madras) 600017, India
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86%
Ranked #31 of 338 hotels in Chennai (Madras)
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
balakumar_vt Coimbatore, India
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266 people have reviewed this hotel

Traveler rating
    78
    146
    29
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
Coimbatore, India
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

Have been to this hotel for quite some time in last 6 months, i found out this is my favorite and best place to stay whenever i come on business trip. Very prompt in airport pickups and drops, excellent front office staffs where i spend very little time with them,complimentary wi-fi, in room cleanliness and amenities are just perfect and... More

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TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings, I would like to thank you for taking out some time to post your feedback on Tripadvisor and I truly appreciate the same. Our allegiance to personalized services lie in your feedback and encouragement. I sincerely hope that you would give us many more opportunities to serve you in the future. Looking forward to personally welcoming... More

Mumbai
Top Contributor
93 reviews 93 reviews
85 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 1 week ago

This time during the stay, I fould that the hotel had improved in a number of areas like decor, cleanliness, service and general appearance. the rooms were kept ready and clean. Staff was efficient in check in and check out activities

Was this review helpful? Yes
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings, I would like to thank you for taking out some of your valuable time to post your feedback on Tripadvisor. It was indeed a pleasure to know that you had a comfortable stay at our hotel. We value the same as it will motivate the staff to serve you better. Looking forward to personally welcoming you... More

Mishawaka, Indiana
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed here for a night in last December on my trip to India. I booked through hotels.com website paying the full amount in US dollars and received a nice discount. But at the check-in, the front desk staffs were asking me how I was gonna pay the rest of the amount?!! What?? Well, after a few minutes of discussion,... More

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Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My family and I were honestly very impressed with the almost personalised attention we received at the Residency hotel in Chennai. we arrived from Singapore in July and had a very enjoyable stay at the Residency. The staff were among the most professional yet friendly people we met. What impressed us most was how well informed they were about information... More

Was this review helpful? Yes 2
Mumbai
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been staying in this hotel for over 15 years now. Always improved service. Great place to stay in Chennai and Cleartrip gave a good deal making it very attractive. I used their car and the charges are very reasonable.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings, At the outset I would like to thank you for having taken out some of your valuable time to post your feedback on Tripadvisor. It was indeed a pleasure to know that you had a comfortable stay in our hotel. We at The Residency truly value your positive feedback. We sincerely hope you will give us... More

Bangalore, India
1 review
4 of 5 stars Reviewed 3 weeks ago

I was staying for one day and one night for a business purpose. All I found is the staff is friendly, food is good. Had a chance to roam around the city with one of the drivers named "Arjun" from Nepal, he is fantastic. He drove superbly, looked after the guest(me) quite well. Things to Improve: Guests pickup/drop timing should... More

Was this review helpful? Yes
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings. At the outset I would like to thank you for taking out some of your valuable time to post your feedback on the Tripadvisor. I was glad to know that your stay at our hotel was comfortable. Have made a note of your suggestion with regard to the pick up and drop and have briefed the... More

Bangalore, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel claims its 3 star but is should be 2 star. Food is average. Hotel rooms are not so spacious. Front desk staff is very slow. it took 20min for me to check out of the hotel. Tariff is so high not worth it.

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Bangalore
Contributor
20 reviews 20 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was here in this hotel during my business trip, one of the best options close to T Nagar. I booked through internet - Hotel Website and could get a decent price (Best option to Hotel booking) If you call them their tariff is high. Front Desk staff could be better and faster.. Rooms were good neat and clean. Breakfast... More

Was this review helpful? Yes
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings. Truly appreciate for having taking out some time to post your feedback on the Tripadvisor. It was indeed a pleasure to know that you have enjoyed your stay. Have made a note of your suggestion and the Front Office staff have been briefed about the same. Looking forward to personally welcoming you back to The Residency.... More

Gurgaon, India
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 27, 2014

Was there to attend an exhibition. We had booked 4 rooms and I was there for 2 nights. My room had 2 chairs, my friend's room had 3 chairs, consistency was missing for same category of rooms. The rooms I saw were all slightly musty and had a smell as if some scents were used, not good for anybody with... More

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Adelaide, Australia
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 25, 2014

I had one night in Chennai on business but this hotel was very welcoming. The staff are great and my room (1806) room was very comfortable and very clean. One thing would be it's very hard to regulate the air conditioning and it was very cold in the room - 20 degrees C. After the heat of Chennai it is... More

Was this review helpful? Yes
TheResidencyChennai, General Manager at The Residency, responded to this review

Dear Valued Guest, Greetings. At the outset I would like to thank you for taking out some of your valuable time to post your feedback on the Trip Advisor. Would like to bring to your kind notice that you had stayed at The Residency Towers and by mistake your feedback has been posted to The Residency. I would truly appreciate... More

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Additional Information about The Residency

Address: No.49, G.N.Chetty Road,, Chennai (Madras) 600017, India
Location: India > Tamil Nadu > Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Residency 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service
Hotel Style
#22 Best Value Hotel in Chennai (Madras) #24 Business Hotel in Chennai (Madras) #24 Family Hotel in Chennai (Madras) #27 Luxury Hotel in Chennai (Madras)
Hotel Class
Number of rooms
112

Questions & Answers

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1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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