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Fortune Select Palms

4.0 of 5 142, Rajiv Gandhi Salai (OMR) | Thoraipakkam, Chennai (Madras) 600096, India
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Fortune Select Palms
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Fortune Select Palms
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178 reviews from our community

Traveler rating
    49
    72
    46
    7
    4
See reviews for
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7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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  • French first
  • Italian first
  • Any
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  • All months
    (178)
  • Mar-May only
    (29)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (51)
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There are newer reviews for Fortune Select Palms
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Bengaluru (Bangalore), India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 22, 2013

Good points are that the hotel is near the IT office hubs and the hotel offers complimentary drop to office. However, expensive place for food and room. Breakfast was ok, but bread was a little stale. No good dining options near this hotel so you are forced to have dinner there.

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selectpalms, General Manager at Fortune Select Palms, responded to this review

Dear Reviewer, Thank you for taking the time to provide us with your valuable feedback. We have made a note of your comments and will endeavor to bring you a superlative experience on your next visit to the hotel. It is comments such as yours that encourage us to go above and beyond the expectations of our guests. I look... More 

Mumbai (Bombay), India
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 18, 2013

The stay for an overnight journey to chennai was relaxing thanks to fortune. Very apt and attentive car pickup at the airport. The flight arrived 20 min and still had the driver waiting. The check in was smooth. However was handed over keys of someone else's room by mistake. but that can happen. However got upgraded to superior room. Rooms... More 

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selectpalms, General Manager at Fortune Select Palms, responded to this review

Dear Guest, Thank you for taking the time to provide us with your valuable feedback We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. On the Negative part we regret the inconvenience you have experienced, may... More 

Hamburg, Germany
Top Contributor
104 reviews 104 reviews
75 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 9, 2013

We enjoyed the stay in the hotel, the rooms in modern design do have good beds. What we like very much was the quality of food in the restaurant and the very good service. Indeed, it's a business hotel, they have a swimming pool but the location is far away from shopping areas and sightseeing spots. The only negative thing... More 

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selectpalms, General Manager at Fortune Select Palms, responded to this review

Dear Guest, Greetings from Fortune Select Palms, Chennai. At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Chennai. I am delighted to know of your recent experience at Fortune Select Palms, Chennai. On the Negative part we regret the inconvenience you have experienced, may we assure you that... More 

Kolkata (Calcutta), India
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 2, 2013

The hotel is ideally located on OMR and suits me when I visit the IT companies on this stretch. The restaurant at the hotel is nice and serves an elaborate buffet and good selections. The room service is good and the decor of the room ok. I didn't pay much attention to the room itself as I just used to... More 

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selectpalms, General Manager at Fortune Select Palms, responded to this review

Dear Guest, Greetings from Fortune Select Palms, Chennai. At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Chennai. I am delighted to know of your recent experience at Fortune Select Palms, Chennai. At Fortune Select Palms, it is our constant endeavor to provide you with high standards of... More 

Colombo, Sri Lanka
1 review
4 of 5 stars Reviewed January 28, 2013

The location of the hotel is quite far from the main shopping area, To get to T. Nagar we had to spend a lot of time travelling due to the heavy traffic, The ambiance of the hotel is good with very friendly staff, I would particularly like to mention how helpful and courteous Ms Kanchana who was at the reception... More 

Was this review helpful? Yes
selectpalms, General Manager at Fortune Select Palms, responded to this review

Dear Guest, Greetings from Fortune Select Palms, Chennai. At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Chennai. I am delighted to know of your recent experience at Fortune Select Palms, Chennai. At Fortune Select Palms, it is our constant endeavor to provide you with high standards of... More 

Pune, India
Top Contributor
51 reviews 51 reviews
48 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed January 25, 2013

I used to stay in this hotel about 3-4 years back. It was excellent hotel for business travelers. I found that although it has maintained some of the qualities that made it popular, it has not kept pace with times. 1. Air conditioning has become old and temperature control is for namesake! It becomes very cold at any setting and... More 

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selectpalms, General Manager at Fortune Select Palms, responded to this review

Dear Mr. SubodhSohoni Greetings from Fortune Select Palms, Chennai!! At the outset, we would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. We are indeed distressed to know of your recent experience at Fortune Select Palms, Chennai. While we regret the inconvenience you have experienced, may we assure you that we... More 

Bengaluru (Bangalore), India
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 6, 2012

1) Clean and good room. 2) Dinner buffet had pathetic choices for vegeterians. At that cost it should had been much better. Service was also very bad. 3) Beds and pillow were very hard and uncomfortable 4) Transport service was decent, but they could do better by giving the driver's number to the residents. Had a lot of trouble locating... More 

Was this review helpful? Yes 1
selectpalms, General Manager at Fortune Select Palms, responded to this review

Dear Mr. Ashish Greetings to you from Fortune Select Palms, Chennai! Thank you for sharing your experiences at the Hotel on TripAdvisor. We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated. I look forward to meeting you during your next visit... More 

Melbourne, Australia
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 27, 2012

Though the hotel is a 4-star rated one, the room and the service itself is very average. The checkout took forever on my few stay there. The restaurant staff were not very well trained and when I asked for some forks/spoons, they took it from the next table and gave it to me which is the first I've seen for... More 

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selectpalms, General Manager at Fortune Select Palms, responded to this review

Dear Zooter, Thank you very much for taking the time to review our hotel on Trip Advisor, I am disheartened to learn that some of our services did not meet your expectation at our hotel. Please accept my sincere apologies for the inconvenience caused to you during your recent stay. I have taken up your feedback with my team with... More 

Mumbai (Bombay), India
Top Contributor
50 reviews 50 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 26, 2012

1. Convenient for Business Travellers having offices in OMR 2. Food varies from Good to Average 3. Housekeeping - Have a language issue 4. F&B - Staff to me seems overworked and undertrained 5. Approach with new road barriers can irritate 6. Room Quality Good.

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selectpalms, General Manager at Fortune Select Palms, responded to this review

Dear Mr. Ravishankar, We thank you for your valuable feedback on your experience at Fortune Select Palms. It shall certainly help us in improving our product and service standards time and again. We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated.... More 

Ras Al Khaimah, United Arab Emirates
Top Contributor
77 reviews 77 reviews
43 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed November 5, 2012

I stayed here For 3 x nights during a business trip in October 2012. The Hotel is located on the Old Mahallapuram Rd so is a good location for the Industrial Areas & Tidal Park. The Lobby is more functional than attractive but the check-in was easy and I was in my room within a few minutes. The room was... More 

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selectpalms, Guest Relations Manager at Fortune Select Palms, responded to this review

Dear Guest Greetings to you from Fortune Select Palms, Chennai! Thank you for sharing your experiences at the Hotel on TripAdvisor. We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. And We apologize for not having... More 

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Additional Information about Fortune Select Palms

Address: 142, Rajiv Gandhi Salai (OMR) | Thoraipakkam, Chennai (Madras) 600096, India
Location: India > Tamil Nadu > Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fortune Select Palms 4*
Number of rooms: 129
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Also Known As:
Fortune Select Palms Hotel Chennai (Madras)
Hotel Style:
#32 Luxury Hotel in Chennai (Madras)

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