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Deccan Plaza

Hotel website
36 Royapettah High Road | Royapettah, Chennai (Madras) 600014, India
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Deccan Plaza
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Deccan Plaza
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172 reviews from our community

Traveler rating
    22
    76
    43
    15
    16
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50
16
22
85
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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South Ari Atoll
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

The worst experience. Wanted to Book room online. Asked these guys why there is a huge difference between their quote and online rates. They told me why are you wasting our time, if you want to book online. I unfortunately discovered this online discount after having paid advance to Hotel. They refused to entertain/ explain and did not refund my... More 

Was this review helpful? Yes
New Delhi, India
Contributor
17 reviews 17 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at Deccan Plaza in April 15 for a night. The good thing about this hotel is its excellent location which is quite close to the Marina beach. The rooms are reasonably sized but the hotel has obviously seen better days. The place seems quite old although i saw some efforts to modernize the place. The room I was... More 

Was this review helpful? Yes 1
deccanchennai, Front Office Manager at Deccan Plaza, responded to this review

Dear Guest, Greetings from Deccan Plaza Hotels!!! It was both our privilege and our pleasure to have you at our Hotel “Deccan Plaza”, during your brief sojourn. We wish to thank you for graciously posting your comments on Trip advisor, as it is on the basis of your valuable feedback that we can focus on areas that need our immediate... More 

Contributor
18 reviews 18 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have been staying at this property since 2012. Looks like the maintenance of rooms is not on the agenda for the Management. Beds are very hard. Risk of developing cramps are high. Restaurant staff are too young to handle discerning customers. Arrangements for a Buffet at the start is good. After couple of servings the place is in a... More 

Was this review helpful? Yes 3
deccanchennai, Front Office Manager at Deccan Plaza, responded to this review

Dear Guest, Greetings from Deccan Plaza Hotels!!! It was both our privilege and our pleasure to have you at our Hotel “Deccan Plaza”, during your brief sojourn. We wish to thank you for graciously posting your comments on Trip advisor, In all rooms Hard beds changed last year, as it is on the basis of your valuable feedback that we... More 

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The place is pretty comfortable. The room has basic amenities and the staff is very helpful. The ambience of the place is also very nice. Pretty decent place to stay for a couple of days. Location is also very convenient.

Was this review helpful? Yes 2
deccanchennai, Front Office Manager at Deccan Plaza, responded to this review

Dear Guest, We thank you for checking-in with us and sharing your experience. We are glad to note that you enjoyed your stay with us and found our services at par with your expectations. We endeavor to offer opulent comfort and utmost luxury to our guests to make their stay distinct. It is a delight for us to know that... More 

Mumbai (Bombay), India
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I had high expectations from this 4 star Hotel but experienced it to be comparable to any 2 star property. The room is just okay and lack few very basic things like hand towel, good shower, snacks and chips to munch if you are hungry midnight. The room has very peculiar floor which is sticky and one cannot walk a... More 

Was this review helpful? Yes 2
Management response:

Dear Guest, Greetings from Deccan Plaza Hotels!!! It was both our privilege and our pleasure to have you at our Hotel “Deccan Plaza”, during your brief sojourn. We wish to thank you for graciously posting your comments on Trip advisor, as it is on the basis of your valuable feedback that we can focus on areas that need our immediate... More 

Mysore, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 28, 2015

We stayed at this hotel when we had to visit the US consulate at Chennai. It is conveniently located close to both offices of the US consulate and its definitely recommended for people coming for the same purpose. Besides this, here is a general review of the hotel: Pros: >Well mannered staff who are sincere in their efforts to make... More 

Was this review helpful? Yes 3
Management response:

Dear Guest, Greetings from Deccan Plaza Hotels!!! It was both our privilege and our pleasure to have you at our Hotel “Deccan Plaza”, during your brief sojourn. We wish to thank you for graciously posting your comments on Trip advisor, as it is on the basis of your valuable feedback that we can focus on areas that need our immediate... More 

Johannesburg, South Africa
Top Contributor
63 reviews 63 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed January 11, 2015

This hotel was our first stop in India and we stayed four nights. Arriving at 3am, we were welcomed and swiftly checked in, even though the hotel appeared to have no record of our booking. The room, which faced the road, was comfortable and air conditioned, although at time it sounded as though the traffic and the dogs were actually... More 

Was this review helpful? Yes 5
Management response:

Dear Guest, Greetings from Deccan Plaza Hotels!!! It was both our privilege and our pleasure to have you at our Hotel “Deccan Plaza”, during your brief sojourn. We wish to thank you for graciously posting your comments on Trip advisor, as it is on the basis of your valuable feedback that we can focus on areas that need our immediate... More 

New Delhi, India
Contributor
13 reviews 13 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 30, 2014

Location is the stand out point for this hotel. There are things which are not well maintained for example the elevators. Rooms and bathrooms are good but could have been better as not everything is neat and clean. Beach is nearby so that is a plus point. Overall good for the price. Their restaurant is good but not many people... More 

Was this review helpful? Yes 7
Management response:

Dear Guest, It was our privilege and pleasure to have your stay with us during your recent visit to Chennai. Thank you so much for your comments. Very delighted to know that you liked our Hotel, Team and Hospitality Services. We at Hotel Deccan Plaza, look forward to the pleasure of warmly welcoming you back to Chennai on your next... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 27, 2014

Claims to be a 3 star property, but not good in terms of maintenance. Pros: 1. Location - In the heart of the city - Close to malls & beach 2. Food - the restaurant was good and the buffet breakfast was really good Cons: 1. Maintenance - Needs to be improved including their lifts which stops half the way... More 

Was this review helpful? Yes 5
Management response:

Dear Guest, Greetings from Deccan Plaza Hotels!!! It was both our privilege and our pleasure to have you at our Hotel “Deccan Plaza”, during your brief sojourn. We wish to thank you for graciously posting your comments on Trip advisor, as it is on the basis of your valuable feedback that we can focus on areas that need our immediate... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed December 26, 2014

Booked deccan hotel by way of booking.com. i would say overall services were not good.hotel room were huge and clean. the staffs gave below average service. the rate in booking.com were different than what was charged. luxury taxes were charged and city taxes were charged but there is no city life nearby to the hotel. no complimentary breakfast.although the room... More 

Was this review helpful? Yes 1
Management response:

Dear Guest, Greetings from Deccan Plaza Hotels!!! It was both our privilege and our pleasure to have you at our Hotel “Deccan Plaza”, during your brief sojourn. We wish to thank you for graciously posting your comments on Trip advisor, as it is on the basis of your valuable feedback that we can focus on areas that need our immediate... More 

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