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The Residency Towers

Certificate of Excellence
Sir Thyagaraya Road, Chennai (Madras) 600017, India
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The Residency Towers
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Ranked #25 of 340 Hotels in Chennai (Madras)
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
NeelavSamratDe New Delhi, India
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505 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
Top Contributor
247 reviews 247 reviews
76 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have put up here for the first time. The lobby is grand and gives a good impression. The check-in process is quick and fast and Rekha at the front desk did a great job! I got a room on the 19th floor and it was a superb room. Complete with tea and coffee making in the room and a... More 

Was this review helpful? Yes 1
TOWERSChennai, General Manager at The Residency Towers, responded to this review

Dear Valued guest Greetings! At the outset I would like to thank you for taking time to post your feedback on the trip advisor and we truly appreciate the same. I came to understand that you thoroughly enjoyed your stay at our hotel and we look forward to your return. We look forward to welcoming you back to The Residency... More 

Bengaluru (Bangalore), India
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I have been staying at this hotel regularly since 2004. Prior to this visit my last visit was in December 2014, so far I was happy with the hotel. However this time (March 2015 stay) things went wrong from the beginning. I arrived at the hotel at 5 PM and the room was not ready, which is fine as hotel... More 

Was this review helpful? Yes 2
Subic, Philippines
Top Contributor
133 reviews 133 reviews
62 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night while in town and was very impressed. The lobby is extremely flamboyant and has the Colonial feeling to it. The rooms (and corridors) are also impressive with the same Colonial touch. The bar (barrel and something) is ok, a bit loud and lie all bars in Chennai operates a strange (but probably necessary) system whereby... More 

Was this review helpful? Yes 2
TOWERSChennai, General Manager at The Residency Towers, responded to this review

Dear Valued guest Greetings At the outset I would like to thank you for taking time to post your feedback on the trip advisor and I also thank you for rating our hotel as very good. I also thank you for your appreciation on the ambiance, both about the lobby and the rooms. I shall most definitely share your comments... More 

Singapore
Senior Contributor
46 reviews 46 reviews
40 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is well located within the shopping and food area in Chennai. This is my 4th stay in this hotel. Everyone I met in the Hotel is very courteous. I notice something different in this Hotel, when you meet any staff in the Hotel, they will place their right hand onto their left side of the chest and greet... More 

Was this review helpful? Yes 1
TOWERSChennai, General Manager at The Residency Towers, responded to this review

Dear Valued guest Greetings! At the outset I would like to thank you for taking time to post your feedback on the trip advisor and rating our hotel as "EXCELLENT". I truly appreciate your observation on our style of greetings and please be informed that it is one of our brand standards ""Hospitality with a heart". A small gesture like... More 

Kanpur, India
Contributor
20 reviews 20 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Hotel is very well connected with Rail, Airport and Bus Stand. Very well decorated. Very Timely Service. Rooms are much cleaner. Easy to move around.Excellent Rooms.Excellent Staff. Buffet are good. Overall nice place to stay.

Was this review helpful? Yes
TOWERSChennai, General Manager at The Residency Towers, responded to this review

Dear Valued Guest Greetings! Thank you very much for posting your feedback on the tripadvisor and rating our property as "EXCELLENT". I truly value your appreciation on cleanliness of our product and the services. A small gesture like your feedback motivates self and staff. I shall most definitely share your comments with my team. We look forward to welcoming you... More 

Dortmund, Germany
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Very comfortable and clean hotel for an reasoble price. It has a charming athmosphere, nice rooms and nice service. We had an early booking at 6:00 in the morning free of extra charge. Very good brakfasst..We would book it again.

Was this review helpful? Yes 1
TOWERSChennai, General Manager at The Residency Towers, responded to this review

Dear Valued guest Greetings I would like to thank you for posting your feedback on the trip advisor and rating our hotel as very good. I also thank you for appreciation on our cleanliness and services. I shall most definitely share you feedback with my team. We look forward to your return. with best wishes. D.Charles Fabian General Manager More 

Bengaluru (Bangalore), India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is located in the center of the City, well connected, excellent rooms, nice service, well spread buffet, nice options for evening hangout like roof top restaurant, southern cuisine, bikes and barrels, all in all a great hotel to stay for both Personal and Professional trip

Was this review helpful? Yes
TOWERSChennai, General Manager at The Residency Towers, responded to this review

Dear valued guest Greetings! I would like to thank you for your feedback on the trip advisor and rating our hotel as very good. I also thank you for your commendable feedback on all our food and beverage outlets. I am glad to note that your stay was comfortable and we look forward to your return. with best wishes D.Charles... More 

Paris, France
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here many a time and that in itself my testimony. One might say that the maintenance of the property is not catching up with its age and one might be right in saying so. However the problem has not become acute yet. I stayed in a splendid club room and had a nice drink with a friend... More 

Was this review helpful? Yes
TOWERSChennai, General Manager at The Residency Towers, responded to this review

Dear Valued guest Greetings! At the outset I would like to thank you for posting your feedback the trip advisor and rating our hotel as very good. I also thank you for your continued patronage and your commendable feedback on food and beverage outlets. I shall most definitely share your feedback on the breakfast buffet with our chef. We look... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

The second part of the headline is actually for The Residency, G N Chetty Road, Chennai, who actually confirmed two rooms for me and my colleagues by mail and when we reached the hotel on 9th March at 11pm they said 'no rooms'!!! Smartly they were planning to send us to Residency Towers but there was no cab to transfer... More 

Was this review helpful? Yes
TOWERSChennai, General Manager at The Residency Towers, responded to this review

Dear valued guest Greetings! Thank you taking time to post your feedback on the trip advisor and we truly appreciate on grading our property as an Excellent venue to stay. I am extremely sorry for the inconvenience you had to go through during your check in process at The Residency Hotel and I had briefed the unit head on the... More 

New Delhi, India
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for couple of nights in a large business group, just before christmas, the stay was quite charming with vintage look of the lobby decorated for Christmas, the coffee shop with wrought iron furniture, though the breakfast was decently spread fillups took some time specially fruits and juices, the lunch and dinner organised in meeting rooms was below expectation

Was this review helpful? Yes
TOWERSChennai, General Manager at The Residency Towers, responded to this review

Dear Valued guest Greetings! At the outset I would like to thank you for choosing The Residency Towers as the venue to stay during your recent visit to Chennai. I also thank you for taking time to post your feedback on the TripAdvisor and rating our hotel. Our allegiance to personalized service lie in your positive feedback and encouragement. I... More 

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