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The Residency Towers

Certificate of Excellence
Sir Thyagaraya Road, Chennai (Madras) 600017, India
Hotel amenities
The Residency Towers
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Ranked #28 of 341 Hotels in Chennai (Madras)
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Juvala A
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513 reviews from our community

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    13
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 2 days ago NEW

I stayed here along with my mom and 2 kids for 2 nights and 3 days. Room and bathroom was very nice almost all staff were super nice except for the receptionist. Complimentary breakfast and buffet lunch was more than good with abundance of choices although I was a little dissatisfied with seating as there were no sofas when you... More 

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Mumbai (Bombay), India
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

The courteous staff, the good location and the excellent food served at this hotel makes it one of the best medium budget hotels to stay in Chennai. The quality of crowd is good too.Loved the top floor restaurant which gives a panoramic view of the city.

Was this review helpful? Yes 1
TOWERSChennai, General Manager at The Residency Towers, responded to this review

Dear Valued guest, Greetings from The Residency Towers!! At the outset I would like to thank you for taking time to post your feedback on the trip advisor and I also thank you for rating our hotel as "EXCELLENT". I also thank you for your appreciation on our services. We look forward in welcoming you back to The Residency Towers.... More 

Kochi (Cochin), India
Top Contributor
92 reviews 92 reviews
9 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago

I happenned to stay here on a business trip with my friend for three days and though I have stayed in most of the good hotels in Chennai, I was really happy selecting The Residency Towers this time. The Rooms, service, cuisinnes, ambience, proximity to the city- all are worth and you can recommend the hotel to your relatives and... More 

Was this review helpful? Yes 1
TOWERSChennai, General Manager at The Residency Towers, responded to this review

Dear Valued guest, Greetings from The Residency Towers!! At the outset I would like to thank you for taking time to post your feedback on the trip advisor and I also thank you for rating our hotel as "EXCELLENT". I also thank you for your appreciation on our services. I shall most definitely share your comments with my team. We... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I never stayed in this property-went for dinner with with my friends and our guest from Thailand- awful service food was delayed over 40mins- finally we understood they forgot our order itself- we ordered a biriyani finally we end up seeing them serving us the biriyani from the buffet when it was a-la-carte order-It was really a bad experience -

Was this review helpful? Yes 2
TOWERSChennai, General Manager at The Residency Towers, responded to this review

Dear Valued Guest Greetings! At the outset I would like to sincerely apologize for all the inconvenience you and your guest had to go thru during you recent visit to our Restaurant. I had made note of your observation and I assure to implement remedial measures immediately. I would truly appreciate if your get in contact with me thru mail... More 

Tiruchirappalli, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed in Residency Coimbatore, several times - those rooms have been renovated in the last 4 years and are top notch. I took that experience with me while booking in Residency Towers. I am disappointed that the Madras properties rooms are pretty dated and no effort has been made to renovate, especially the bathroom with a tile style... More 

Was this review helpful? Yes 3
Mumbai
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Rooms are well equipped but for TV. Hoping the customers to sleep with TV on. Not providing remote for TV has to called for. Swimming pool is very good can try without any inhibition. Breakfast has variety. All the problems starts only at the roof top dinner. Pathetic service. Overall stay is average.

Was this review helpful? Yes 3
TOWERSChennai, General Manager at The Residency Towers, responded to this review

Dear Valued guest Greetings! I am extremely sorry for the inconvenience you had to go through during your recent visit to Our Hotel. I had made note of your observation and I shall ensure to take remedial measures immediately. I would truly appreciate if you could get in contact with me thru charlesfabian@theresidency.com/ +919840973741 for more details. We look forward... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Location of this hotel is too good....right in center of city with so many places to visit nearby. Hotel support staff is courteous and ready to assist you all the time. Complimentary breakfast on offer is very good and has lot of variety on offer. Overall it's a great hotel to visit with family,friends or on business trip. Do try... More 

Was this review helpful? Yes 9
TOWERSChennai, General Manager at The Residency Towers, responded to this review

Dear Valued guest, Greetings At the outset I would like to thank you for taking time to post your feedback on the trip advisor and I also thank you for rating our hotel as "EXCELLENT". I also thank you for your appreciation on all our four restaurants. I shall most definitely share your comments with my team. We look forward... More 

2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very convenient location in middle of Chennai, T Nagar. Pondy Bazaar is a walk away. Spanking clean, over the top interiors. But then remember, its Chennai. Super Tamil cuisine South Indian restaurant, cafe leaves you speechless( interiors), Room size is good, decor is over the top & dark, Poor view for Mall side rooms. Staff is courteous,free wifi speed is... More 

Was this review helpful? Yes 9
TOWERSChennai, General Manager at The Residency Towers, responded to this review

Dear Valued guest, Greetings At the outset I would like to thank you for taking time to post your feedback on the trip advisor and I also thank you for rating our hotel as very good . I also thank you for your appreciation on the ambiance, about the rooms and food at southern aroma. I shall most definitely share... More 

New Delhi, India
Top Contributor
290 reviews 290 reviews
81 hotel reviews
272 helpful votes 272 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have put up here for the first time. The lobby is grand and gives a good impression. The check-in process is quick and fast and Rekha at the front desk did a great job! I got a room on the 19th floor and it was a superb room. Complete with tea and coffee making in the room and a... More 

Was this review helpful? Yes 10
TOWERSChennai, General Manager at The Residency Towers, responded to this review

Dear Valued guest Greetings! At the outset I would like to thank you for taking time to post your feedback on the trip advisor and we truly appreciate the same. I came to understand that you thoroughly enjoyed your stay at our hotel and we look forward to your return. We look forward to welcoming you back to The Residency... More 

Bengaluru (Bangalore), India
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I have been staying at this hotel regularly since 2004. Prior to this visit my last visit was in December 2014, so far I was happy with the hotel. However this time (March 2015 stay) things went wrong from the beginning. I arrived at the hotel at 5 PM and the room was not ready, which is fine as hotel... More 

Was this review helpful? Yes 6
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