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All 337 Chennai (Madras) hotels

Courtyard by Marriott Chennai

4.0 of 5 Hotel   |   564, Teynampet | Anna Salai, Chennai (Madras) 600018, India
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Ranked #32 of 337 Hotels in Chennai (Madras)
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Amit B
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557 reviews from our community

Traveler rating
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    79
    23
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

location is very central and all hallmarks of jw Marriott hotel are clearly visible - clean and maintained rooms, excellent and proactive service from front end staff, adequate and well made and presentation breakfasts . Next visit there too

Was this review helpful? Yes
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, Thank you for taking time to leave your thoughts about the hotel. I am happy that you had a comfortable stay. I look forward to welcoming you back to the hotel during your future visit to Chennai. Regards Prakash J General manager More

New Delhi, India
Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for a night on business. The location is as central as it gets, though the construction of the metro line right in front of the hotel mars things a bit. Large, well equipped rooms and friendly floor staff. Reception desk is helpful, but a bit bewildered at times - it took us a fair amount of time to... More

Was this review helpful? Yes
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, Thank you for your feedback.. I have shared your concern about the sluggish room service to the fnb team. I am sure we will fix the process to be able to serve quicker. Once again, thank you for taking time to leave your feedback. I look forward to welcoming you back to the hotel Regards Prakash J General... More

Bangalore
Contributor
13 reviews 13 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The hotel is overall good. Buffet breakfast has good varieties. This is located in heart of the town. Walkable distance to US Consulate. Good for 1-2 day stay there. Price is not bad. If you can try to avoid lunch at hotel. Its around 1000INR but not worthy. Hardly you will find anybody doing lunch there. Rooms are spacious. I... More

Was this review helpful? Yes
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, Thank you for taking time to leave your feedback on Trip Advisor. I am happy to note that you had a pleasant stay and that you could accomplish your work at the US consulate in Chennai which is near by. I look forward to your future visit. Regards Prakash J General Manager More

Singapore, Singapore
Top Contributor
55 reviews 55 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel for about two weeks on my business trip to Chennai. I chose this hotel as i liked my previous stay here very much but was a bit disappointed this time. The hotel is neat and clean but shows signs of wear and tear in the rooms. The complimentary breakfast has a good spread but there... More

Was this review helpful? Yes
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, Thank you for taking time to leave your feedback on the experiences at the hotel. I am happy that the staff took great care of you and your stay. I have passed on your feedback to the culinary team to make sure we improve upon the experiences. In case you have any specific dish in mind that we... More

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for a few days on business and had many meetings. The facilities are good and the staff are very efficient. The food was excellent. I used the spa a few times and it was excellent. There is construction work going on outside the hotel and that is a dampner but everything else compensates for the... More

Was this review helpful? Yes
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, Thank you for taking time to write your feedback on Tripadvisor. I am happy that you had a comfortable stay at the hotel. I look forward to welcoming you back to the hotel in future. Regard Prakash J General Manager More

Peoria, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I previously wrote a review of this hotel indicating I was awoken a 2:30. The manager made the effort to come to my room and apologize and explain that it was a mistake made by the staff member, which was appreciated. That didn't really fix my lack of sleep, but it was a nice gesture.

Was this review helpful? Yes
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, Thank you for taking time to write the follow up to the issue you faced at the hotel. We strive to ensure all guest have a comfortable stay. Thank you for giving us an opportunity to rectify the issues. Regards Prakash J General Manager More

Peoria, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I am literally in the middle of a stay where, while in the midst of my first good night of sleep in several days a staff member stood outside my room, knocking and ringing the doorbell until I answered. When I awoke and answered the door the staff told me I was moving rooms. I asked why and I was... More

Was this review helpful? Yes 1
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, On behalf of my team, let me apologise for the issue you faced at the hotel. While it can not make up for the inconvenience caused, I would like to say sorry and hope that we can make your stay comfortable from this point on. Regards Prakash More

Mountain View, California
Top Contributor
54 reviews 54 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 2 nights. Hotel staff are very helpful. The complimentary breakfast buffet was wonderful. The rooms are spacious and the beds are comfortable. Our room had complimentary access to the lounge on the top floor. It was good to sit at the lounge and view the city. There is metro construction going right in front of the hotel, so... More

Was this review helpful? Yes 1
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, Thank you for taking time to fill out the review. I am happy that your had a comfortable stay at the hotel. I look forward to welcoming you back to the hotel in future. Regards Prakash More

Bangalore, India
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Courtyard, Chennai for two nights. People showed great hospitality right from picking up at the airport to dropping to the airport and during the stay at every point. The only downside were the price of food and its very expensive.

Was this review helpful? Yes
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, Thank you for your feedback. I am hapy to note that the team took great care of you during your stay. I will pass on your feedback to the chef about the pricing for the food so that there are some low priced options on the menu as well. Regards Prakash More

Adelaide
Contributor
20 reviews 20 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel with my husband in February as arranged with the tour agency. Even though major roadworks were being carried out directly in front of the hotel, and this could have caused some discomfort, the staff were so wonderful it had no real impact on us having an enjoyable stay. Restaurant served tasty meals, reasonably priced.

Was this review helpful? Yes
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, Thank you for taking time to fill out the feedback on Tripadvisor. I am happy to note that the team took great care of you during your stay. I look forward to welcoming you back to the hotel in future. Regards Prakash More

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Additional Information about Courtyard by Marriott Chennai

Address: 564, Teynampet | Anna Salai, Chennai (Madras) 600018, India
Location: India > Tamil Nadu > Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:4 star — Courtyard by Marriott Chennai 4*
Number of rooms: 238
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Also Known As:
Courtyard By Marriott Chennai Hotel Chennai (Madras)
Courtyard Marriott Chennai
Marriott Chennai

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