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Courtyard by Marriott Chennai

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564, Teynampet | Anna Salai, Chennai (Madras) 600018, India
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1 room 1 guest
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705 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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English first
  • All months
    (705)
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    (178)
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    (144)
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Evergreen Colorado
Level Contributor
57 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This place is a let down, you expect the intentionally acclaimed courtyard brand in its cleanliness, freshness, great linen comfy beds and cleans rooms and you get none of this, The hotel feels like it's been built out of what was meant to be a office block, the rooms are extremely noisy with corridor noise and the walls shake when... More 

Was this review helpful? Yes
Deepachandiramani, Public Relations Manager at Courtyard by Marriott Chennai, responded to this review

Dear can99, Thank you for taking time to review our hotel. Please accept my sincere apologies for the inconvenience caused while you stayed with us. You indicated in your response that your stay was unsatisfactory. We take great pride in our guests satisfaction and unfortunately we did not meet to your expectation. Our goal is to address your concern and... More 

Denmark
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Ok hotel, breakfast and room service. Rooms are large and in general in good condition, but a bit outdated and with a semi-moldy smell to them. Spa is not recommendable. The driver Lakshmi is good, if you have a choice go for this guy. He's been driving me a few times by now and I very attentive, fun and talkative.

Was this review helpful? Yes
Deepachandiramani, Public Relations Manager at Courtyard by Marriott Chennai, responded to this review

Dear Kristine N, Thank you very much for taking the time to review our hotel on Trip Advisor. We are glad to know that you had a comfortable stay with us. Thank you for the appreciation given to the staff of the hotel, it will definitely be passed on. However we do notice that you did not like the spa,... More 

London, United Kingdom
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

"Adequate" modern hotel in Chennai. Rooms are comfortable and the hotel is modern, albeit with no distinctive features. Breakfast has some room for improvement (quality of the bread, undrinkable hot chocolate, etc.).

Was this review helpful? Yes
Deepachandiramani, Public Relations Manager at Courtyard by Marriott Chennai, responded to this review

Dear jnge2014, Thank you for taking the time to review our hotel on Trip advisor. We are glad to note that you had a comfortable stay with us. We have noted your point on the breakfast and apologize for the inconvenience. Please be rest assured that this will be taken care of. Please do let us know if we could... More 

Navi Mumbai, India
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is superb & i always found the staff to be exremely courteous with the guest. Great place to stay & italian resturant is proably the best in the town. Staff will always try to suggest the best cuisine according to your preference & rooms are quite clean.

Was this review helpful? Yes
Deepachandiramani, Public Relations Manager at Courtyard by Marriott Chennai, responded to this review

Dear anks23, Thank you very much for taking the time to review our hotel on Tripadvisor. Your feedback has indeed brought a huge smile on our face, it inspires us to offer the best to our guests. We feel extremely glad that you enjoyed your stay with us. We look forward to welcoming you back to the Courtyard by Marriott... More 

Bengaluru (Bangalore), India
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

I'm a frequent visitor to Chennai and I stayed in several hotels so far. But considering comfort and price I found Marriott to be a decent one. Food is very good and their hospitality will make you remember of this hotel.

Was this review helpful? Yes
Deepachandiramani, Public Relations Manager at Courtyard by Marriott Chennai, responded to this review

Dear m28chandranath, Thank you very much for taking the time to review our hotel on Tripadvisor. It gives us great pleasure in knowing that you enjoyed your stay with us. Guest satisfaction is what we strive towards and we are glad that we are able to achieve that through you, every time! Please do let us know if we could... More 

Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights on work, had a good and comfortable stay. The hotel is centrally located to most areas across the city and the US consulate. Front office staff and restaurant staff are very helpful.

Was this review helpful? Yes
Deepachandiramani, Public Relations Manager at Courtyard by Marriott Chennai, responded to this review

Dear Manishakc, Thank you for taking time to review our hotel on Trip Advisor. We really appreciate your kind words. We are extremely happy to know that you had a very comfortable stay with us and enjoyed our hospitality. We look forward to welcoming you again at Courtyard by Marriott Chennai. Best Regards, Deepa Chandiramani More 

Bangalore
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

Here is a Rose with a lot of thorns -- the front office staff is fantastic : ever smiling and helpful. Food and restaurant staff : a lot needs to be done to improve the quality of food and service. Rooms : not upto the mark at all. Towels quality very poor. The funniest was the water supply in the... More 

Was this review helpful? Yes
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, Thank you for taking time to leave your review on Trip advisor. At the outset let me thank you for mentioning the positives of the team before talking about the other aspects of the stay which were not so good. As mentioned in the note kept in the room, we had undertaken a scheduled cleaning activity of the... More 

Mumbai (Bombay), India
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel , good location in middle of city ..30 minutes from airport .. Staff at coffee shop and reception are good and polite ..hotel needs major upgradation in facilities ..especially for long stayers .. there is no pool , only 1 restaurant (coffee shop) and a small bar.. no happy hours at bar !.. not very lively hotel ..a... More 

Was this review helpful? Yes
Deepachandiramani, Public Relations Manager at Courtyard by Marriott Chennai, responded to this review

Dear DDS26, Thank you very much for taking the time to review our hotel on Tripadvisor. We are happy to know that you had a comfortable stay at the hotel. We have noted your feedback and ensure that you have a pleasant stay in your next visit. Please do let us know if there is anything else that we can... More 

Kuala Lumpur, Malaysia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Should I visit courtyard by Marriott chennai on my next visit or stay at the Hyatt accrose the road ? It happened to be my birthday on the day I stayed at the hotel. I was given wonderful welcome by The girls at the reception. Further more gave a surprise cuttings cake in the room. So I give 5/5 points... More 

Was this review helpful? Yes
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, At the outset let me apologize for the interaction in the Cafe with the associates. Our team has been trained to make sure guests have a memorable stay but in your case a few of them let us down. I am indeed pleased that the manager was able to sort out the issues, but that should have never... More 

New Delhi, India
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had gone to Chennai on a business trip and my office booked me into Courtyard Marriott as it was near to the place I was visiting. Location of the hotel is good but it just is called a Marriott. My stay there didn't feel like I was staying at a Marriott property. The room was clean but again I... More 

Was this review helpful? Yes
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, Thank you for your feedback on the recent stay. I am happy that the team took care of you during your stay with us. I have forwarded your feedback to the housekeeping and engineering team to fix I look forward to welcoming you back to the hotel. Regards Prakash More 

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