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Courtyard by Marriott Chennai

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564, Teynampet | Anna Salai, Chennai (Madras) 600018, India
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Courtyard by Marriott Chennai
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689 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (689)
  • Mar-May only
    (178)
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Gurgaon, India
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This property is an average property, nothing outstanding about the place. The stay experience was also average. More work needs to go into the comfort and decor of rooms and bathrooms, keeping in mind that the hotel carries the brand name of Marriot.

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mumbai
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good location.Good Food. Room Interior needs improvement as its much lower to Marriott standards elsewhere. Since it was an overnight trip, have not explored much within the premises or outside. Will try next time.

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Mumbai, Maharashtra, India
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Do not go to this hotel with a marriott tag in mind as you will be disappointed. Very ordinary entrance, lobby. Location is prime in heart of city. Gym is 24 hour available. I did check in with mobile app hence it was very quick. But very limited restaurant options. No swimming pool, very small breakfast restaurant. I will not... More 

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Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, Thank you for reviewing your recent stay at the hotel. Please do accept my apologizes for not meeting your expectation. While we strive to ensure every guest leaves satisfied, In your case we did not do that. I have already communicated this feedback to the teams in the hotel to fix the issue you had However thanks for... More 

Chennai (Madras), India
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Courtyard Marriott in Chennai for a couple of days . Food was awesome in taste as well as variety. The restaurant offers good buffet for Chinese, continental and Indian options. The restaurant is located right next to the lobby. The disadvantage was that when they had a fish menu day the whole restaurant smelt of fish... More 

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Chennai
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago

Checked in on18th July,have to check out on the 20th,but will check out on 19th. The toilets are bad,can upload pictures too...... The carpets in the common areas is terrible. Poor upkeep and housekeeping. The folded towel on the rack was wet The ice cream with brownie which was ordered came melted in a steel bowl with a fork on... More 

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Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, Thank you for your feedback. We strive to ensure that all guest have a pleasant stay with us. Unfortunately in your case we seem to have faltered on many occasions. Please do accept my apology and commitment to enhance the training for the team to ensure these are not repeated in future. I look forward to the time... More 

Mumbai
Level Contributor
103 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent a night at the Courtyard on a weekend when I was in Chennai for a family event. Though I did not spend much time in the hotel, the few hours I spent were great. The room was clean and cozy. The bed was nice and soft. I was a bit disappointed that they did not have airport transfers,... More 

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Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, Thank you for your feedback and letting us know that you had a good stay at the hotel. I wanted to take the opportunity to let you know that we do have airport transfers along with various packages should you wish to take them or as an additional amenity. Look forward to your future visit. Thanks and Regards... More 

Colombo, Sri Lanka
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was on the last leg of a business trip to India, having stayed at a 2-3 star no frills hotel earlier which incidentally had a fully stocked mini bar, quick room service, HD Tv etc I selected the Courtyard Marriott for my final night to hopefully have some pampering. After a quick check in, I went off for a... More 

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Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, Thank you for taking time to write about your experience at the hotel. We are committed to ensuring all our guest go happy, but it seems we could have improved upon our services in the hotel during your stay. Let me apologise for the issues you faced. I have already passed on your feedback for corrective action to... More 

Bangkok
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my second stay at this hotel and once again I could not be more satisfied. The rooms are spacious and quiet, the restaurant menu is excellent with many non Indian choices of you need s break from Indian cooking. The staff is always helpful and professional and always willing to go the extra mile to help you. This... More 

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Mumbai (Bombay), India
Level Contributor
58 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stay here regularly and was impressed with the enthusiasm as well as quality of service in my initial visits. However, this time, it was a very sad experience. Even though I have always required a King bed, I was given a twin room. I am a loyalty club member, a regular visitor and a single person. How difficult was it... More 

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Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, Thank you for taking time to leave your feedback on TripAdvisor. We take pride in providing excellent services to you. Unfortunately we have fallen short of your goals in almost all areas of the stay. I would like to apologize for the issues you faced at the hotel. Let me assure you that I have discussed your feedback... More 

Hyderabad, India
1 review
2 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for a day as I had to make a quick visit to Chennai. The hotel is very pricey for the facilities and kind of stay provided. Its shocking to see cockroaches and mosquitoes in bathroom of a 4 star hotel! The food here is pathetic and is very costly. I strictly advise people not to... More 

Was this review helpful? Yes
Prakash J, General Manager at Courtyard by Marriott Chennai, responded to this review

Dear Guest, Let me apologize for the experience you had at the hotel. It should not have happened and we should have taken better care while preparing your room for arrival. However we are committed to making sure all our guest leave happy. I have taken note of your feedback and shared it with the team as well to ensure... More 

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