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Sheraton Park Hotel & Towers

5.0 of 5 132 Ttk Road, Chennai (Madras) 600018, India
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Certificate of Excellence 2014
Sheraton Park Hotel & Towers
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Sheraton Park Hotel & Towers
Sheraton Park Hotel & Towers
Sheraton Park Hotel & Towers
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426 reviews from our community

Traveler rating
    256
    120
    33
    9
    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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  • All months
    (426)
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    (108)
  • Dec-Feb only
    (155)
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Mumbai (Bombay), India
2 reviews
3 of 5 stars Reviewed yesterday NEW

Stayed at Sheraton Park hotel, Chennai on 10th Dec'14 (checked out on 11th Dec). On 10th Dec night at around 9 pm along with one of my friend, we visited the in-house Bar of the hotel 'dublin'. We were the first one in the bar (nobody was present in the bar except the waiter /DJ operator). My friend was wearing... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had a wonderful stay at this hotel i loved the location. The staff were very responsive and so friendly. The breakfast was great! The room was clean and super comfy. I will definitely be back!!! Thank you so much :)

Was this review helpful? Yes
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, Thank you for staying with us at Sheraton Park Hotel and Towers. We strive to offer the perfect blend of food, culture and style to our diners. It is great to know that you were not only impressed with our elaborate menu but also found our staff to be very responsive and friendly. We also thank you for... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

It was really nice to see that a cafe cold maintain a clean / user friendly and cordial environment.I was there with a friend for a catch up and the staff knew how to serve and how to help. Not overcrowding nor avoiding. Good job management.

Was this review helpful? Yes
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, Thank you for your feedback. We accord utmost importance to the well-being of our guests and have designed our offerings keeping their needs in mind. 'Cappuccino’, the Mediterranean Bistro and the trendy all day dining place has been provided with a new look and a new menu and it has proved to be like beehive to all its... More 

New Delhi, India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Decent rooms, good location, good options of restaurants inside and outside the hotel. Their staff is extremely courteous - allowed us early check-in and late check-out. They helped us out with dining options, travel details etc. Overall - decent business hotel.

Was this review helpful? Yes
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, We are elated to receive your fantastic comment. Centrally positioned, we are indeed a preferred choice amongst discerning business and leisure travellers alike around the globe. Your comments regarding the hotel, its staff and our services are truly appreciated. It has always been our endeavour to create unforgettable memories for our valuable guests such as you. We look... More 

New Delhi, India
1 review
5 of 5 stars Reviewed 5 days ago NEW

Lovely experience with SPG at its best. Truly a class apart services and food was great. Good place for business travelers and tourists. Will definitely recommend my family and friends to have fill their taste buds at Cappuccino.

Was this review helpful? Yes
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, Thank you for such a wonderful review. At Sheraton Park we offer tranquil ambiance couple with world-class amenities and personalized services that augment the stay experience of every business and leisure travellers. Being an SPG preferred hotel, we go extra mile for our SPG members and see to it that they are taken good care of. It was... More 

Washington, DC
Top Contributor
129 reviews 129 reviews
27 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 1 week ago

The facade of the building is literally falling off. The back is dingy with mildew. The "view" from our room was of a ledge with trash on it. We informed the hotel in advance that we'd have 3 adults, and they brought a mat one inch thick to put on the floor next to the twin beds. And it was... More 

Was this review helpful? Yes
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, Thank you for your constructive feedback. At our hotel, we strive to offer the best of service standards and amenities and so we are disheartened that you could not enjoy a ‘Stay Well’ experience. We have noted your concerns and would like to bring to you notice certain details for which we would like to connect with you... More 

1 review
1 of 5 stars Reviewed 1 week ago

Hi, I heard about the pub Dublin to be one of the most prestigious one but unfortunately its the worst. I am from canada and I went to visit this place with some of local and dutch friends. We got a cold treatment at the door by Mr. Armugam saying its only stag entry. We luckily had some of our... More 

Was this review helpful? Yes
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, Thank you for your valuable insights. It is our endeavour at Sheraton Park Hotel and Towers to offer a truly indigenous experience. It's very disheartening to know that you felt differently. Dublin being one of the famous night spot in the city encourages couple entries and only registered in-house guests are allowed free entries as per the club... More 

Winslow, United Kingdom
Top Contributor
164 reviews 164 reviews
47 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Firstly had to wait 2 hours for our rooms which after a long day isn't acceptable... Free internet offered to some-again not acceptable (& free beer whilst waiting-bit dry January for me so again no good) View from my towers room appalling ... Staff friendly... Buffet good but.. Room basic not the cleanest.. India is usually so much better...

Was this review helpful? Yes 1
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, Thank you for your precious comments. We have viewed your feedback with concern and appreciate your review. We would like to assure you that appropriate measures are being taken. May we request you to share your contact details so that we can get in touch with you and understand your concerns in detail. Thank you once again and... More 

Zofingen, Switzerland
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the Park Sheraton Chennai now for the 4th time on our annual family trip to Chennai.The entire stay,right from the airport pickup upto the airport drop off was just awesome. The booking was made with no fuss and the food in the restaurants were impeccable especially the breakfast buffet.The entire staff from the reception to the concierge,room... More 

Was this review helpful? Yes
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, We are elated to receive your implausible comments. It is our constant endeavour at Sheraton Park to offer our discerning travellers indigenous and luxury experiences through our commitment to quality service. We are enthralled to know that all our efforts to organize an excellent stay for you and your family have exceeded your expectation. We truly appreciate and... More 

Vasai, India
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was my fourth trip in the last year in the Park Sheraton and as usual the stay was great. This time my visit was for 3 days. I was in the Towers wing. The room was clean. Had breakfast at Cappuccino. The spread was awesome. The taste was also great. Had dinner from cappuccino on one day and from... More 

Was this review helpful? Yes 1
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, Thank you for your wondorous review. We are glad to know that you once again had a memorable experience at our hotel. We take pride in our superior customer service and are pleased to know that our team went extra mile to make your stay comfortable. Thank you once again for special mention about our housekeeping staff. They... More 

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Additional Information about Sheraton Park Hotel & Towers

Address: 132 Ttk Road, Chennai (Madras) 600018, India
Phone Number:
Location: India > Tamil Nadu > Chennai (Madras)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Park Hotel & Towers 5*
Number of rooms: 287
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Also Known As:
Sheraton Park Hotel And Towers
Itc Hotel Park Sheraton
Sheraton Park Chennai
Sheraton Park Tower Hotel
Hotel Style:
#4 Family Hotel in Chennai (Madras)
#5 Spa Hotel in Chennai (Madras)
#5 Business Hotel in Chennai (Madras)
#6 Luxury Hotel in Chennai (Madras)
#15 Romantic Hotel in Chennai (Madras)

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