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All 337 Chennai (Madras) hotels

Sheraton Park Hotel & Towers

5.0 of 5 Hotel   |   132 Ttk Road, Chennai (Madras) 600018, India
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Ranked #7 of 337 Hotels in Chennai (Madras)
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Piush_Jha Mumbai (Bombay), India
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357 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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English first
Mumbai (Bombay), India
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As the TripAdvisor community is aware, Taj Clubhouse is my hotel of choice in Chennai. They have mastered the art of Customer Relationship Management and there was no reason for me to choose any hotel other than Taj Clubhouse on my latest visit to Chennai. However, when I saw Sheraton Park Hotel & Towers on the approved hotels list, I... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My family and I stayed at this property recently. The staff here set standards around customer service and for that alone, this property deserves an excellent rating.The property is well located and has been renovated recently. No sooner that I had voiced my concern around a poor pre-checkin telephonic conversation with a junior staff, I received a reassuring call from... More

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Ashford, United Kingdom
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

As soon as I entered the room a very strong smell of damp making it very unpleasant. The bed for a Sheraton is probably one of the most uncomfortable I've slept in. Room service was efficient and food was very good. Very disappointing for an ITC hotel. The bathroom, bed sheets, carpet, decor are tired and need updating.

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nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, Thank you for your valuable insights. It is our endeavor at Sheraton Park Hotel and Towers to offer a truly indigenous experience. We apologize for the reported inconvenience caused and your feedback is being addressed immediately.May we request you to take this as an aberration and not a norm. Request you to share your contact details so that... More

Hendersonville, Tennessee
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Right from the check inn, service was great at this hotel..happy hours at towers and on the rocks.gives a nice touch to start the evening in this property..good work Nanada gopal..and Ruben.shuld mention about the west minster bar..excellent ambience,and great service by JP,mukil,suresh,hari for the excellent cocktails,provided to me and my friends..ending the night at Dublin was fun..thanks to the... More

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Ahmedabad, India
15 reviews 15 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Perhaps one of the oldest 5 star hotels of Chennai and hence quite popular. The hotel is divided into two parts: The heritage wing and The Tower Wing. The heritage wing rooms are old but well maintained. The Tower Wing is new and very luxurious, starting from the elevator to the corridor and to the rooms. The rooms are very... More

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Krakow, Poland
Top Contributor
69 reviews 69 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Dublin Club or night bar but how it can be night bar it's closed at 9:00 pm? Look below, it's original; Tap your feet at the DJ floor in this nightclub and enjoy varieties of wines and spirits between 6:00 pm to 9:00 pm. When I was working in Chennai for Scottish company Cairn Energy, almost each second week, on... More

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19 reviews 19 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Sheraton Park Hotel at Chennai is well located. The staff is very friendly and helpful. Rooms are good size and very comfortable. The Dakshin restaurant at the hotel is a must visit. Nothing to complaint about the place,

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I am here with my wife and it's been an amazing experience so far. Very friendly and hospitable hotel staff. The breakfast buffet was good and we were taken care nicely by hotel management staff Angira Mukherjee. Overall I would rate 5/5 and will definitely recommend to my friends and will revisit again. Keep it up Sheraton!!!

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Bangalore, India
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

itc hotels are always been the best for stay food ambiance and lots more , i had been there with my son and wife for two days stay. it was very nice my son and wife enjoyed the food if your new to city and you do not want to risk your self eating in unknown place i think you... More

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a meal at the fantastic Indian restaurant here. Food and service were out of this world. Also wonderful live traditional music. A superb evening. The service was exceptional. We were looked after so carefully with enormous care taken over particular dietary requirements. 5 star plus!

Was this review helpful? Yes 3
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Additional Information about Sheraton Park Hotel & Towers

Address: 132 Ttk Road, Chennai (Madras) 600018, India
Phone Number:
Location: India > Tamil Nadu > Chennai (Madras)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Park Hotel & Towers 5*
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Also Known As:
Sheraton Park Hotel And Towers
Itc Hotel Park Sheraton
Sheraton Park Tower Hotel
Sheraton Park Chennai

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