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Sheraton Park Hotel & Towers

5.0 of 5 132 Ttk Road, Chennai (Madras) 600018, India
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Certificate of Excellence 2014
Sheraton Park Hotel & Towers
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Sheraton Park Hotel & Towers
Sheraton Park Hotel & Towers
Sheraton Park Hotel & Towers
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399 reviews from our community

Traveler rating
    235
    119
    31
    7
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed here on three occassions now. On th elast trip just a day ago it is obvious the staff care for their guests and remember their preferences. If i were to just look lost for a second i could guarantee a staff member would be on hand to assist, they notice all the small details.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed for a week in October 2014 and loved the place. Excellent food in all the restaurants combined with impeccable service. Only the rooms are a bit on the smaller side but exceptionaly comfortable! Would highly recommend this property to anyone visiting Chennai.

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Half an hour from airport including usual heavy traffic of the hotel pick up service. Staffs are excellent with good manner. Rooms is clean neat, we can spend either holidays or business trip comfortable.

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New Delhi, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

One thing you notice when you enter this hotel is the amazing fragrance and that is amazingly good , Check in service was really good and fast , the staff at reception is really professionally trained & welcoming nature , The attitude that they hold at there respective job is really world Class I have been to many countries across... More 

Was this review helpful? Yes 2
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, Thank you for your scintillating review. Sheraton Park strives to provide a great stay experience to its guests with an array of world-class amenities and personalized services. We are pleased to note that all our efforts to offer you the best value met your desired expectations. Our invaluable team members Anu, Manish, Divya and butlers Rohit and Neeraj... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

i have visited Chennai a handful number of times but this time i chose The Park Sheraton. They placed me in this new room category called 'the tower' wing which had a cozy feel to it. I loved the decor and the way they used the mood lighting in the room. The staff was courteous as expected from a 5... More 

Was this review helpful? Yes 1
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, Thank you for such a wonderful feedback. We appreciate your special mention about Towers Wings- offers its guests a world of comfort and luxury as we aim to cater to every need of its discerning guests. The Towers' wing also comes with its own set of highly acclaimed team of trained butlers. It's heartening to know that you... More 

Bremen
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After having trained in the spacious pool and gym, I felt like a treat and tried the lunch buffet - it is a feast for vegetarians like me, and the friendly manager explained every South Indian dish to me, because I was not familiar with this cuisine. I warmly recommend Vazhakai Masala with green banana and coconut, spicy and very... More 

Was this review helpful? Yes 1
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, Wow!!! What a great review. We are obliged to receive your detailed feedback about the dishes served to you and are happy to note that you enjoyed dining in Dakshin, our iconic restaurant which has recently won the Times Food Awards 2015 for best South Indian Cuisine. We are also elated to note that you had a great... More 

Toronto, Canada
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
244 helpful votes 244 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel, Check in is not bad. Very clean Hotel, always flower decoration is the best. Keep up the good work. Food was very good. *********************************************************************

Was this review helpful? Yes 2
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, We are elated to receive your wonderful review. Providing bespoke attention and best amenities to our guests form the essence of our service culture. It is a pleasure to see that our efforts made your stay memorable. Many thanks for the wonderful compliments in regards to our food quality. The team over here looks forward to making your... More 

Aizawl, India
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well....I visited Chennai after 18 years or so... and had my reservations at this hotel as well in advance. Few of my friends were waiting for me as well..... at the Capucino Restaurant.... Finally met and we all sat down....till around 1.30 am......ate ...drank as well.....Lovely services....and no disturbances as well.......Finally checked in at my room after they left.....Room was... More 

Was this review helpful? Yes
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, Thank you for your fabulous comment. We are glad to hear that you had a pleasant stay at our hotel. My team and me believes in striving to provide unparalleled experience to all our guests at all times. We love your mention about our Cappuccino- this lovely restaurant has been given new look and the new menu which... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Due to my job I get to come around a lot and spend most of my time in different hotels around the world. Hardly I have come across such a dedicated and caring concierge! The difference from him to other also exceedingly helpful concierges is that after offering his help he wants to know if it when well. Not out... More 

Was this review helpful? Yes
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, We are elated to receive your wonderful review. At Sheraton Park Hotel and Towers, we strive to reflect the traditional Indian hospitality in our services. We appreciate your acknowledgment of our concierge Rohit in making your stay unique and enjoyable and he is thrilled with the compliment and recognition which has been bestowed upon him. Also we are... More 

New Delhi, India
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

A friendly hotel with very very professional and gracious hotel staff. Good food, good ambience, well equipped room furnished with amenities. The staff not only remembered my name but also could remember a day after which made me feel wonderful. Good wifi is there but chargeable, though reasonable. wish that it could be made free during the next tariff revision.

Was this review helpful? Yes
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, Thank you for your feedback It is heartening to know that you had a great time and our specialised services and facilities exceeded your expectations.We pride ourselves on the quality of our Food & Beverage offerings, spacious rooms and courteous,friendly service associates. My team and me are extremely delighted to note that we have ensured that you had... More 

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Additional Information about Sheraton Park Hotel & Towers

Address: 132 Ttk Road, Chennai (Madras) 600018, India
Phone Number:
Location: India > Tamil Nadu > Chennai (Madras)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Park Hotel & Towers 5*
Number of rooms: 287
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Also Known As:
Sheraton Park Hotel And Towers
Itc Hotel Park Sheraton
Sheraton Park Chennai
Sheraton Park Tower Hotel
Hotel Style:
#4 Family Hotel in Chennai (Madras)
#5 Spa Hotel in Chennai (Madras)
#6 Luxury Hotel in Chennai (Madras)
#9 Business Hotel in Chennai (Madras)
#12 Romantic Hotel in Chennai (Madras)

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