We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 337 Chennai (Madras) hotels

Sheraton Park Hotel & Towers

5.0 of 5 Hotel   |   132 Ttk Road, Chennai (Madras) 600018, India
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Sheraton Park Hotel & Towers to your Saves list
Sheraton Park Hotel & Towers
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
87%
Ranked #8 of 337 hotels in Chennai (Madras)
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Amarbir S New Delhi, India
  • Overview
  • Reviews (338)
  • Photos (99)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (84)
  • Location
  • More
Write a Review

338 people have reviewed this hotel

Traveler rating
    195
    99
    31
    6
    7
See reviews for
28
28
18
198
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My recent stay at the hotel was an awesome experience. I am a senior executive for an MNC and keep travelling to different countries and domestic locations on job, but my recent experience can be termed as excellent. The hotel took very good care of my requirements and made sure that I enjoy my stay there. It would be unjust... More

Was this review helpful? Yes 1
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Amarbir, We are elated to read the excellent review of your stay at our hotel. At Sheraton Park Hotel and Towers, we take great pleasure in comprehending guests’ needs and weaving bespoke experiences. It makes us happy to know that each of our associates could go that extra mile to ensure your stay was comfortable and relaxing. Our team... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were guests from Australia there in July for a traditional Indian wedding - held partly there in the Sheraton function facilities ( and also offsite in a special banquet hall - not connected to Sheraton -designed specifically for the scale of a traditional 4 day celebration and ceremony. ) The Sheraton was chosen by our Indian / Australian host... More

Was this review helpful? Yes
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, It is a pleasure to receive such a wondrous feedback. At Sheraton Park Hotel and Towers, we strive to reflect the traditional Indian hospitality in our services. It is heartening to know that you had a great time and our specialised services and facilities exceeded your expectations.We pride ourselves on the quality of our Food & Beverage offerings,... More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Its a home away from home ....an energising atmosphere to conduct business and leisure. The staff team led by Rekha and her team are excellent and it is important that they know you and your tastes - which was done to perfection by the team at Park Sheraton

Was this review helpful? Yes 1
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, We thank you for your valuable feedback. We are delighted to read of your shining review of our hotel and are glad we were able to provide you with a great stay experience. We take pride in our superior customer service and are pleased to know that our team went the extra mile to make your stay comfortable.... More

Johannesburg, South Africa
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

we stayed at the hotel in July 2014, and once past the glitz and glamour of the reception area, the rooms were a little disappointing. Checking in was fine, not the quickest, but certainly not my worst. The room however is a little dated, but admittedly not bad at all, quite nice. Upon entering the bathroom, I was very disappointed.... More

Was this review helpful? Yes 1
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, Thank you for your feedback. At Sheraton Park Hotel and Towers, we strive to reflect the traditional Indian hospitality in our services. It is heartening to know that you had enjoyed our restaurant selection along with the spa. Also thank you for your feedback on our breakfast selection and offerings which you found was very good. The points... More

Erlangen, Germany
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The room was excellent, the bathroom could be improved! A shower cabine instead of a bathtub I would prefer! The surface of the slabs in the corners should be cleaned more. The breakfast was acceptable, however it could be more intercontinental topics available on the buffet.

Was this review helpful? Yes 1
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, Thank you for your feedback. At Sheraton Park Hotel and Towers, it is our constant endeavor to provide our guests with the best services and facilities. We are happy to note that you thoroughly enjoyed the room. We are disappointed to know that your experience with us has not been at par with your expectations and hence issues... More

Stuart, Florida USA
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you are staying in Chennai give yourself a treat and stay at the Park Sheraton. The hotel staff make this one of the friendliest hotels in the world. Great restaurants with a wide variety of choices.

Was this review helpful? Yes 2
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, We are elated to read the excellent review of your stay at our hotel. Superior service with a smile is our mantra, and we imbibe little extras to keep our patrons comfortable. Your appreciations of the various facets of our hospitality have been conveyed to the team at large and they are all delighted. The team over here... More

Chennai (Madras), India
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I went to late night party to park sheraton ... They want to loot me up becoz they thought I am drunk... n charged me 8100 .. instead of actual 6300 ..when they we asked asked .. they said its a casual mistake and paid me difference after making me wait for 2 hours :(((((

Was this review helpful? Yes 4
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, Thank you for your valuable insights. It is our endeavor at Sheraton Park Hotel and Towers to offer a truly exceptional experience. We apologize for the reported inconvenience caused and your feedback is being addressed immediately with the team. Though I have been appraised of your incident, we would like to have a word with you regarding the... More

Kuala Lumpur, Malaysia
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was there for work and stayed for a week. Hotel looks old but staffs were friendly and greet you with a smile. Room is clean and spacious.There's a floor that cater only for ladies that need additional access to the door. Feels safe. Provides you with 4 different types of pillow for you. Been pamper with lotsa choices of restaurant... More

Was this review helpful? Yes 1
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, Thank you for your compliments.This legendry and landmark hotel of the city has had a large than life presence for over 30 years with a team of trained and seasoned team members. We, at Sheraton Park Hotel & Towers strive to make guests feel completely at home and this includes the special ladies floor that we call 'Eva... More

Faridabad, India
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The suite room was one of the best I had seen across. Service is good. Sleep is comfortable. The reception people are untrained and try to escape the work. I had checked in the hotel and asked for the suite. The reception girl refused seeking that need to search. If the hotel people are not interested to provide service you... More

Was this review helpful? Yes 1
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, Thank you for the detailed feeedback. We are happy to note that you thoroughly enjoyed the Suite and your dinner at Khao Galli. We are concerned to note your feedback with regard to Checkin and breakfast experience. We regret the lapses you encountered and assure you that the experience such as yours shall be looked at in detail.... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 15, 2014 via mobile

The best about this hotel is the food. Four restaurants to please anyone's taste with the highest quality and attention. Kind personnel and excellent service overall. I was at this hotel twice over a period of two weeks. The first time it was perfect. My only point of dissatisfaction occurred during my second stay and resulted out of the hotel's... More

Was this review helpful? Yes 2
nkrishnan, General Manager at Sheraton Park Hotel & Towers, responded to this review

Dear Reviewer, We thank you for choosing to stay with us and sharing your review. We constantly endeavor to provide opulent and comfortable stay experience to all guests through our personalized service, plathora of dining options, well-appointed rooms, etc. However, we have noted your feedback with respect to the noise coming to your room and we are addressing the same.... More

Owners: What's your side of the story?
If you own or manage Sheraton Park Hotel & Towers, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Park Hotel & Towers? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Park Hotel & Towers

Address: 132 Ttk Road, Chennai (Madras) 600018, India
Phone Number:
Location: India > Tamil Nadu > Chennai (Madras)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Park Hotel & Towers 5*
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Travelocity, Tingo, Expedia, Otel, Hotels.com and Venere so you can book your Sheraton Park Hotel & Towers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Park Hotel And Towers
Itc Hotel Park Sheraton
Sheraton Park Tower Hotel
Sheraton Park Chennai

99 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (73)
Viewed
Bathroom (15)
Viewed
Room/suite (31)
Viewed
Hotel & grounds (10)
Viewed
Dining (1)
Viewed
View from room (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Hotel & grounds (7)
Viewed
Dining (8)
Viewed
Room/suite (4)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Chennai (Madras) with
any amenities

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Luxury Hotel in Chennai (Madras) #6 Spa Hotel in Chennai (Madras) #7 Business Hotel in Chennai (Madras) #10 Family Hotel in Chennai (Madras) #15 Romantic Hotel in Chennai (Madras)
Hotel Class
Official Description (provided by the hotel)
Located 12 kilometers from the airport, Sheraton Park Hotel & Towers is situated in the heart of one of India's most exciting cities, Chennai. Allow our full-service concierge to orient you to the area, arranging everything from restaurant reservations to local tours. Sheraton Park Hotel & Towers echoes the city's comfortable amalgamation of heritage within a modern metropolitan reality. The Hotel has 283 rooms in a various range of categories which also includes 38 uniquely designed suites. The Sheraton Towers, exclusively designed for business travellers comes with a host of exclusive privileges and an exclusive restaurant, lounge & library and a 24-hour contemporary Business Centre. The hotel houses large Banquets and conference facilities to accomodate 1000 people, a choice of premium award winning restaurants, a state of the art bar and popular nightclub. ... more   less 
Number of rooms
287

Questions & Answers

Questions? Get answers from Sheraton Park Hotel & Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer