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Crowne Plaza Chennai Adyar Park

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132 TTK Road, Chennai (Madras) 600018, India (Formerly Sheraton Park Hotel & Towers)
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Crowne Plaza Chennai Adyar Park
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544 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The room is clean and bed is very comfortable. Friendly staffs and nice view at level 26 for a quiet breakfast although the selection is limited. The location of the hotel is also very good. The service is also fast and efficient. Overall a great experience at Crowne Plaza and would recommend to anyone visiting Chennai.

Helpful?
Thank Wtfff
Arindam K, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review

Dear Wtfff Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. 26 The Lounge is located on access controlled 26th floor of the tower wing, overlooking the lush greens of boat club, and is meant to be a private escape for our VIP Guests. We value your feedback... More 

Contagem, MG
Level Contributor
28 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

I was in Chennai for a flood of 2015 and guests and employees had to stay stuck in the hotel for a few days . Despite the city lacking light , generators functioned uninterruptedly , the phone works and the restaurant and room service worked perfectly . What impressed me most was the responsiveness and attention of the staff even... More 

Helpful?
Thank Halinson
Arindam K, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review

Dear Halinson, Thank you so much for your review. We are pleased to hear your kind words about the work done by the team during the recent floods in the city. We look forward to welcoming you again during better times. Regards, Arindam Kunar General Manager Crowne Plaza Chennai Adyar Park More 

Durban, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

It was a disappointing stay. The check in was slow, having arrived late afternoon for pre-booked rooms my rooms were not available immediately. It took a few visits to the front desk to get them to provide keys to my room and to "allow" me to get to my room. The room (2220) .. the view out of the window... More 

Helpful?
Thank Razia A
Arindam K, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review

Dear Razia A Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the inconvenience you have experienced during your stay due to the services offered specially during the check in and room conditions. While some observations you have made regarding WiFi and breakfast service are indicators of improvements possible. Rest... More 

Ho Chi Minh
Level Contributor
104 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 2 nights, found it hit the right spot in terms of facilities, style, ambience and service at a very reasonable price. Was in the new wing, room was fine though not especially large and the lighting system took some working out. Ate at Cappucino restaurant for breakfast and evening meals. Very good breakfast buffet, likewise wide international... More 

Helpful?
Thank Mupple
Arindam K, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review

Dear Mupple, Greetings! Thank you very much for your lovely comments and appreciation of our hotel and the team. We are happy that you enjoyed your stay. We hope to welcome you bacl soon. You may want to choose the Park Wing next time as the room size is larger. Regards. Arindam Kunar, General Manager More 

Bengaluru (Bangalore), India
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice property , clean rooms with a very polite and courteous staff ! The reception staff is amazingly helpful and always greet you with a smile ! Breakfast spread is huge with a lot of options for all taste buds ! Bar : Though my choice of drinks were out of stock 😉 but overall its great ! I tried... More 

Helpful?
Thank Kohsheen
Arindam K, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review

Dear Kohsheen Greetings. Thank you for your lovely feedback. It is good to have great comments about our hotel and have other guests review them and make a choice. We deeply regret that your choice of drink was not available at the bar, but will always try our best to ensure a wide variety for our guests. We look forward... More 

Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at this hotel due to its long reputation in the hotel industry in Chennai. However, a far cry from the good history it possesses Was told that I would be registered on IHG group and this given free Internet access. This was not done throughout the stay. Though hardly twenty four hours. As it was a family trip. I... More 

Helpful?
2 Thank ANDYLKY
ArindamKunarCPGGN, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review

Dear ANDYLKY Greetings! First of all, a sincere apology for not being able to live upto the promise of IHG and for the inconvenience caused to you. While some observations you have made are indicators of improvements possible, some of our team members and their approach is obviously a concern for me. I will take this feedback seriously and will... More 

Bengaluru (Bangalore), India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited during X'mas period. Very polite staff, executive room was excellent. Very relaxing pool side and also as usual chennai food superb. X'mas evening passed just like that. Next day after breakfast headed to Kachipuram.

Helpful?
Thank Amarnath1972
ArindamKunarCPGGN, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review

Dear Amarnath1972 Greetings! Thank you for your lovely words of praise and compliments. We are delighted that you enjoyed your stay and we look forward to welcoming you back soon. Regards Arindam Kunar, General Manager More 

Mumbai (Bombay), India
Level Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent a week at Crowne Plaza and our stay was incredible. The rooms are lovely and super comfortable, the breakfast buffet is absolutely amazing! The staff were really helpful and kind. It was a tiring week as were there for a workshop and worked all day but it was a great relief coming back to the hotel everyday. Definitely... More 

Helpful?
Thank Karen D
Arindam K, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review

Dear Karen D Greetings! A very big thank you for your lovely compliments and such words of praise really motivate our team and me. We assure you that we will work towards making things better at all times. Your feedback on the air conditioning is well taken and the thermostat can easily be adjusted to the temperature of your liking.... More 

Toronto, Canada
Level Contributor
2 reviews
5 of 5 stars Reviewed 4 weeks ago

All I can say is WOW.. Nice clean property, over the top customer service, nice food, and perfect location... anyone staying here must try food at Dakshin, specially the set menu. Overall very happy with the stay

Helpful?
Thank Harry S
ArindamKunarCPGGN, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review

Dear Harry S Greetings! Thank you for your lovely feedback about our hotel. We are moved by your mention of Dakshin, where for over 25 years, Chef Praveen and his team have been keeping the authentic cuisine of South India alive. We hope to welcome you back soon with the same warmth and efficiency. Regards Arindam Kunar, General Manager More 

Redhill, United Kingdom
Level Contributor
41 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed December 31, 2015

I visited on business and stayed for 3 nights at the hotel. There were initial hiccups with regard to internet availability but that was all sorted out and taken care of quickly by front office. Food is always important for me during my travels and the hotel chefs were simply outstanding in going out of their way to serve the... More 

Helpful?
Thank sahsameer
Arindam K, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review

Dear sahsameer Greetings. Thank you for your lovely message and your taking time off and effort to not only compliment the team but remember our team members..specially Twinkle. Our Front Office team and Chefs are thankful to you and are delighted that they could be of service to you during your stay. We wish to welcome you back soon with... More 

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