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Hotel Aruna Chennai

144 - 145 Sterling Road | Nungambakkam, Chennai (Madras) 600034, India
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Hotel Aruna Chennai
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Ranked #122 of 341 Hotels in Chennai (Madras)
A recent review
3 of 5 stars Reviewed May 8, 2014
VivekPilania Mumbai (Bombay), India
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73 reviews from our community

Traveler rating
    5
    25
    17
    8
    18
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4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pune, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 29, 2014

We were supposed to stay in this hotel in January 2014 for 2 days; however, we checked out the same night as we found bed bugs crawling on the bed. It is an old hotel with very poor maintenance and has a musty smell when one enters. When we entered our rooms we were met with a swarm of mosquitoes.... More 

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Mumbai (Bombay), India
Top Contributor
89 reviews 89 reviews
24 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed May 8, 2014

I have stayed at this hotel on few business trip to Chennai. The location of the hotel is good and can walk down to client office. The hotel building is old but the rooms are spacious. Swimming pool is of no use and even the room service is not good. Breakfast is OK with both North/south Indian option along with... More 

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Bengaluru (Bangalore), India
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 27, 2014

Hotel is in nice place and rooms are nice and clean. But Pool is not maintained correctly, it will be out of maintenance everyday. Hotel maintenance is not good, they have to improve it. Restaurant is very very costly, not worth at all. Travel desk is very nice, they will help you a lot. PS: CARDS won't work here. They... More 

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Meerut, India
Top Contributor
67 reviews 67 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed April 3, 2014

I was one of the last guests the receptionist told me so ..... They are closing to pull it down or make flats.The front office computer ,card machines were all not working, In case it is still open don't stay as they don't even have towels ,I was told i could check out if i wanted as towels would come... More 

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Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 1, 2014

Average Service but clean. Rooms are good. I booked it due to location. I went for treatment at Shankar netralaya hospital and this hotel nearby. Average breakfast quality. Room locker not working . But still a good hotel for business trip.

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New Delhi, India
Top Contributor
70 reviews 70 reviews
39 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed March 24, 2014

i visit this property before as well but that time i like this because they(aruna hotel) merging with ITC group but that deal was not matured & this time experience was pathetic.. Pool was not working, AC was not working, Breakfast was intolerable, staff rude.. if want to spoil your trip then only go for it..

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Kochi (Cochin), India
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 14, 2014

I had seen some recent reviews about unresponsive reception staff and poor service. But still decided to book this one because of the location. Its bang in the centre of Numgambakkam and close to all the big shopping centres and other attractions and it is easy to get back to the hotel after outings even at late hours because of... More 

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Port Blair, Andaman and Nicobar Islands, India
1 review
1 of 5 stars Reviewed March 12, 2014

We are currently staying at this hotel and from the moment we entered the reception area, it has been a horrible and terrible experience. Firstly, the entrance is shabby with worn threadbare rugs at the door, then a horrible musty smell greets you in the reception area. The staff are the most apathetic, lazy and dull people you can imagine.... More 

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Mumbai (Bombay), India
1 review
2 of 5 stars Reviewed March 12, 2014

Please do not go to Aruna if you are expecting polite staff and a business hotel. The staff at the reception is downright rude. I was told " you could have never got such a rate" from the receptionist who could not even find my reservation. It was the most humiliating experience at a hotel reception I have faced. There... More 

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Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 11, 2014 via mobile

I feel the biggest plus, because of which the hotel commands all the good reviews, is the location and the size of the rooms. Unmatched. I visit Chennai frequently and this hotel isn't one of my preferred ones. Yet in a span of a month I have stayed here twice. Simply because of the locational advantage. Service, QC, greeting, lobby,... More 

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