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Hotel Aruna Chennai

144 - 145 Sterling Road | Nungambakkam, Chennai (Madras) 600034, India
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Hotel Aruna Chennai
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74 Reviews from our TripAdvisor Community

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Mumbai (Bombay), India
Level Contributor
118 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 19, 2015

Location is good but the cleanliness and hygiene was an issue. Also, the swimming pool was not accessible on any of the four days I stayed there due to maintenance. Food service is good but the menu can be expanded.

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Thank Anmol C
Pune, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 28, 2014

We were supposed to stay in this hotel in January 2014 for 2 days; however, we checked out the same night as we found bed bugs crawling on the bed. It is an old hotel with very poor maintenance and has a musty smell when one enters. When we entered our rooms we were met with a swarm of mosquitoes.... More 

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5 Thank albizia09

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Mumbai (Bombay), India
Level Contributor
202 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
3 of 5 stars Reviewed May 8, 2014

I have stayed at this hotel on few business trip to Chennai. The location of the hotel is good and can walk down to client office. The hotel building is old but the rooms are spacious. Swimming pool is of no use and even the room service is not good. Breakfast is OK with both North/south Indian option along with... More 

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5 Thank VivekPilania
Bengaluru (Bangalore), India
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed April 26, 2014

Hotel is in nice place and rooms are nice and clean. But Pool is not maintained correctly, it will be out of maintenance everyday. Hotel maintenance is not good, they have to improve it. Restaurant is very very costly, not worth at all. Travel desk is very nice, they will help you a lot. PS: CARDS won't work here. They... More 

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3 Thank travelerindia007
Meerut, India
Level Contributor
108 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed April 3, 2014

I was one of the last guests the receptionist told me so ..... They are closing to pull it down or make flats.The front office computer ,card machines were all not working, In case it is still open don't stay as they don't even have towels ,I was told i could check out if i wanted as towels would come... More 

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Thank akshattyagi
Mumbai (Bombay), India
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 1, 2014

Average Service but clean. Rooms are good. I booked it due to location. I went for treatment at Shankar netralaya hospital and this hotel nearby. Average breakfast quality. Room locker not working . But still a good hotel for business trip.

Helpful?
Thank SanjayA605
New Delhi, India
Level Contributor
142 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
1 of 5 stars Reviewed March 24, 2014

i visit this property before as well but that time i like this because they(aruna hotel) merging with ITC group but that deal was not matured & this time experience was pathetic.. Pool was not working, AC was not working, Breakfast was intolerable, staff rude.. if want to spoil your trip then only go for it..

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Thank anp_gyl
Kochi (Cochin), India
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed March 14, 2014

I had seen some recent reviews about unresponsive reception staff and poor service. But still decided to book this one because of the location. Its bang in the centre of Numgambakkam and close to all the big shopping centres and other attractions and it is easy to get back to the hotel after outings even at late hours because of... More 

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Thank LManghat
Port Blair, Andaman and Nicobar Islands, India
Level Contributor
1 review
1 of 5 stars Reviewed March 12, 2014

We are currently staying at this hotel and from the moment we entered the reception area, it has been a horrible and terrible experience. Firstly, the entrance is shabby with worn threadbare rugs at the door, then a horrible musty smell greets you in the reception area. The staff are the most apathetic, lazy and dull people you can imagine.... More 

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Thank Chaukhat
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 12, 2014

Please do not go to Aruna if you are expecting polite staff and a business hotel. The staff at the reception is downright rude. I was told " you could have never got such a rate" from the receptionist who could not even find my reservation. It was the most humiliating experience at a hotel reception I have faced. There... More 

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1 Thank PriyaV29
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