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All 336 Chennai (Madras) hotels

The Westin Chennai Velachery

5.0 of 5 Hotel   |   154, Velachery Main Road, Chennai (Madras) 600042, India
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93%
Ranked #2 of 336 hotels in Chennai (Madras)
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
kumar s Chennai (Madras), India
  • Reviews (314)
  • Photos (128)
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  • Room tips (73)
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314 people have reviewed this hotel

Traveler rating
    223
    71
    11
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    6
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46
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Chennai (Madras), India
1 review
5 of 5 stars Reviewed yesterday NEW

I love staying in this hotel. The support & care by Hotel Staff is exceptional. Starting from the morning breakfast ( Anup, Shebin, Manish etc. to name a few ) till the Happy hour in Lounge ( Sunil, Srijith, Yuvraj, Santhosh etc. ) I get the wonderful service from all of them. Rooms are maintained clean and the Laundry Service... More

Was this review helpful? Yes
Chennai (Madras), India
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

The support, excellent hospitality, concern and care for people, courtesy, the fantastic quality of food served, were all superlative and I am really grateful to the team in Westin for having helped us conduct the Wedding Reception of my daughter so successfully. Kudos to the entire team for all their courteous service and once gain my appreciation and gratitude for... More

Was this review helpful? Yes
Chennai (Madras), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The hospitality, care and support we received in Westin Velachery exceeded all our expectations. As soon as my relocation to Chennai (from abroad) was confirmed, it was quite a big thing for me to decide where my family of four should stay in the initial weeks in Chennai. Few reasons – (1) this was the first time for my family... More

Was this review helpful? Yes 1
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this review

Dear Reviewer, Thank you for sharing your feedback on TripAdvisor regarding your stay at The Westin Chennai Velachery. It is wonderful to know that your stay with us surpassed your expectations and that you found the services and facilities to your liking. Your special mention of our associates will certainly be conveyed to them; this will act as a source... More

Ann Arbor, Michigan
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a very comfortable stay at Westin Chennai, and had exceptional service. For example, our A/C in the room was not working well upon arrival. We did not sleep well the first night. That could be a negative, but we explained the situation to the front desk first thing in the morning. It was fixed within in an hour.... More

Was this review helpful? Yes 1
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this review

Dear Reviewer, It was a pleasure to host you at The Westin Chennai Velachery and we thank you for sharing your feedback on TripAdvisor. We are happy to note that your stay with us was at par with your expectations and that you were delighted with the services and facilities provided. It pleases us to know that our associates could... More

Sanford, North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

First time to India and stayed Two weeks. It breezed by with a very clean room and comfortable bed to sleep in. The pool was excellent to cool down from long days at work. The gym had variety of machines and free weights. I loved coming down for breakfast, as the staff was very accommodating. They knew what I liked... More

Was this review helpful? Yes 2
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this review

Dear Reviewer, Thank you for sharing your feedback regarding your stay at The Westin Chennai Velachery. It is wonderful to read that your stay with us was at par with your expectations and that you found our services and facilities up to the mark. We are happy to note that you found your room comfortable and clean. It is pleasing... More

Chennai
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just having a lovely meal with friends. Relaxed ambience, friendly staff and amazing food. What more can you ask for! Definitely coming back here again!!! P.S: do try the fried chicken with lemon sauce. Brilliant!

Was this review helpful? Yes 2
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this review

Dear Reviewer, It is wonderful to know that you had a wonderful culinary experience at The Westin Chennai Velachery. Many thanks for naming and recommending us as your favourite. Your appreciation of the various aspects of your experience, like, the ambience, service and food has been heartily received and conveyed to the team in the kitchen. They are delighted to... More

San Francisco, California
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms are quite nice and he staff is generally very friendly (particularly, the executive lounge staff who were very friendly and chatty). There was just one exception of a lady at the restaurant check-in, who did not know how the Platinum breakfast worked and denied my wife breakfast even though it was supposed to be for two. They also... More

Was this review helpful? Yes 5
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this review

Dear Reviewer, Many thanks for staying with us at The Westin Chennai Velachery and sharing the feedback of your stay. It is our constant endeavour to provide our guests with specialized, hassle free hospitality. Thus we are disappointed to know that it has not been the case with you. Your feedback has been brought up in our meetings and actions... More

Gurgaon
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It been several visits here now and truly the westin ... i can never think of staying anywhere else other than westin. Premium service Excellent standards Wow what quality food Every time I am here it is better than the last time.

Was this review helpful? Yes 1
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this review

Dear Reviewer, Greetings of the day! Many thanks for your repeated patronage and bestowing us with excellent rating following your stay with us. We are glad that our impeccable services standards and dining options were at par with your expectations and you had a wonderful stay. Your sincere appreciation has been communicated to the team and they are grateful for... More

Johor Bahru, Malaysia
Contributor
16 reviews 16 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked 2 family rooms @ 2nd floor non smoking in the early week of June. Weird thing is when I booked had 2 free laundry for each day for 2 rooms. But when I checked out it was billed. SO I had to re confirm back my mails and it was an extreme hassle. Before each laundry I’d call and... More

Was this review helpful? Yes 5
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this review

Dear Reviewer, We thank you for sharing your feedback with us on TripAdvisor regarding your stay at The Westin Chennai Velachery. It was delightful to host you and we are glad to note that your stay with us was at par with your expectations. We are happy that you found the facilities and services offered up to the mark. It... More

Chennai (Madras), India
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would like to start by saying this hotel is absolutely amazing. Service is second to none. My housekeeper Panti took care of everything since the day I walked into the hotel, from providing extra items to make my stay more enjoyable to making my room look impeccable every time I returned from my office. I definitely recommend this hotel!

Was this review helpful? Yes 5
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this review

Dear Reviewer, Thank you for sharing your review on TripAdvisor regarding your stay at The Westin Chennai Velchary. It is wonderful to read that your stay was at par with your expectations and that you were satisfied with the facilities and services. We are glad that our associates could provide you with personalized services so that you could stay well.... More

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Additional Information about The Westin Chennai Velachery

Address: 154, Velachery Main Road, Chennai (Madras) 600042, India
Location: India > Tamil Nadu > Chennai (Madras)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Chennai Velachery 5*
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128 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Chennai (Madras) #2 Luxury Hotel in Chennai (Madras) #2 Family Hotel in Chennai (Madras) #3 Business Hotel in Chennai (Madras) #6 Romantic Hotel in Chennai (Madras)
Hotel Class
Official Description (provided by the hotel)
Centrally located in one of the city’s developing commercial areas, The Westin Chennai Velachery is near major corporations, eclectic restaurants, shopping, and the botanical gardens.Our 215 beautifully-appointed guest rooms and suites ensure relaxing stays in pleasant surroundings. Eat well in our four restaurants, which serve healthful local and international meals. ... more   less 
Number of rooms
215

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