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The Park Chennai

601, Anna Salai, Chennai (Madras) 600006, India
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The Park Chennai
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Ranked #70 of 344 Hotels in Chennai (Madras)
A recent review
4 of 5 stars Reviewed September 20, 2012
vijy kumbakonam
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842 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
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There are newer reviews for The Park Chennai
See the most recent reviews
kumbakonam
Contributor
17 reviews 17 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 20, 2012

i stayed in room 5031.check in was very quick.but the hotel needs an urgent make over.rooms have become a bit little old .but sleep quality was good.food little pricey.staff are very courtous and friendly.

Was this review helpful? Yes 1
TheParkChennai, General Manager at The Park Chennai, responded to this review

Its very nice of you to convey positive and encouraging remarks about our hotel and staff. These kind and reassuring words help us to surge forward and serve you better. For your information, we have commenced the renovation process in a phased manner and it will be our pleasure to welcome you back personally to experience our newly upgraded rooms.... More 

Dubai, United Arab Emirates
Contributor
15 reviews 15 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 19, 2012

It was a wedding that brought my wife and I to Chennai. Having stayed at their Vishakapatnam property, I thought it would be nice to try out the Chennai edition. One of the first things that sets this hotel apart is the theme that is prevalent in the hotel. The reason for this is that the hotel was built on... More 

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TheParkChennai, General Manager at The Park Chennai, responded to this review

Thank you for your appreciative words of our staff , quality of restaurants, and rooms, this is indeed very flattering. It gives us great pleasure to know that you had a great time here. Your detailed account is of great value to us as we train our teams to improve with the negative as well as positive feedback. Please do... More 

Bethesda, Maryland
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 17, 2012

Arrived at 1am on Sunday am/ Saturday bar night. The individual at the desk checked me in with little to no conversation but that was fine I was exhausted from my flights and couldn't hear anything due to the music in the bar behind me. Room was clean and comfortable. My only big issue was the musty smell due to... More 

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TheParkChennai, General Manager at The Park Chennai, responded to this review

Thank you for your appreciative words on the quality of the food and it gives us great pleasure to know that we have pleased you with all our services at the hotel. We acknowledge your feedback on the room and have sorted out the defects. Please do contact me directly at lherbert@theparkhotels.com in case I can be of any further... More 

bangalore
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed September 17, 2012

My third stay in the hotel...over the years it looks a bit run judging by its external facade however just about manages to keep up with 5 star pretences on the inside. Food and beverage seemed a bit on the pricier side judging by the room service menu listing. I would rather step out of the hotel and eat at... More 

Was this review helpful? Yes
TheParkChennai, General Manager at The Park Chennai, responded to this review

We acknowledge your feedback on the hotel upgradation. For your information nevertheless, we have commenced the renovation process in a phased manner and it will be our pleasure to welcome you back personally to experience our newly upgraded rooms. Please do contact me directly at lherbert@theparkhotels.com in case I can be of any further help. I must however differ on... More 

Los Angeles, California
1 review
1 of 5 stars Reviewed September 9, 2012

This is one of the worst hotels I have ever come across. Only convenience is the location for the ones going for a visa interview. Spend a little less, and a few blocks from there is a beautiful hotel, for lesser cost and AMAZING food at the RAINTREE hotel. I stayed in Raintree first, the 2nd time I went to... More 

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TheParkChennai, General Manager at The Park Chennai, responded to this review

Thank you for your feedback. Please accept our apologies for your discomfort with our services. All the wrong things seem to have snowballed you into an unsavoury experience at The Park Chennai. We are looking into the details of your complaint. The room has been blocked and taken for maintenance upkeep. We have ensured all corrective efforts are collectively put... More 

Travelers are raving about these Chennai (Madras) hotels

Thiruvananthapuram (Trivandrum), India
1 review
5 of 5 stars Reviewed August 24, 2012

We stayed in the park chennai earlier this month.We felt we were in the home and our accomodation is simply good. Since i am corporate my company request me to stay with my colligue. Room and amenities were made in away that ,it will comfort both of us. Hotel looks very design and staffs were very friendly.Lobby flower decoration is... More 

Was this review helpful? Yes
TheParkChennai, General Manager at The Park Chennai, responded to this review

Thank you very much for having chosen us to stay with during your official visits to Chennai and for the positive and encouraging remarks about our hotel and staff. Please do contact me directly at lherbert@theparkhotels.com in case I can be of any further help. Regards Lemuel Herbert Associate Vice President | Area General Manager More 

Gwalior, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2012

We stayed in the park chennai along with my family for the VISA purpose. The location is very opposite to the American consulate and our purpose successfully completed. The hotel have a friendly environment and supporting staffs.Ambiance of the hotel is very good and easy to move to any where in the city.We had a city facing room on second... More 

Was this review helpful? Yes 1
TheParkChennai, General Manager at The Park Chennai, responded to this review

Thank you so much for the positive and encouraging remarks about our hotel and staff. These kind and reassuring words help us to improve ourselves further. We hope to have you back soon enough to experience other facilities at the hotel. Please do contact me directly at lherbert@theparkhotels.com in case I can be of any further help. Regards Lemuel Herbert... More 

Bangalore
Top Contributor
71 reviews 71 reviews
67 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed August 17, 2012

Stayed at the Park for a short business visit. My bus from Bangalore arrived at 5 am and the staff were adamant that they could not allot me a room that early. However, I totally understood that it is hotel policy and in their defence, they did give me the room at 8 am about 3 hours before scheduled check... More 

Was this review helpful? Yes
TheParkChennai, General Manager at The Park Chennai, responded to this review

Please accept our most sincere apologies for the discomfort caused by the delay in allotting you a room during Check In. We hope you give us a chance to serve you better the next time you are with us. We assure you that the hotel is in sound shape, but thanks for the pointt on the entrance door. We are... More 

Chennai (Madras), India
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 16, 2012

Dont go by the photographs in the website. The reality is that the hotel has seen its heydays and is now in a state of despair and disrepair... The pool is not heated, no changing rooms...Aqua which is touted as the poolside bar and Mediterranean lounge is a joke...The cushions are dirty and discolored... The service is very poor, basic... More 

Was this review helpful? Yes
TheParkChennai, General Manager at The Park Chennai, responded to this review

Please accept our apologies for your experience at our Hotel. We acknowledge your feedback on the hotel and have shared your views with our team. We are happy to inform you that we have commenced the renovation process in a phased manner and it will be our pleasure to welcome you back to experience the hotel in all its glory... More 

Bangalore
Top Contributor
92 reviews 92 reviews
42 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed August 15, 2012

Impression lost. Before we decided to book a star property we were told that The Park is one of the best 5* hotel in Chennai. When we reached and room on 5th floor were given to us we were happy with the cool & old bollywood theme in corridor. All our feelings about it drained the time we entered into... More 

Was this review helpful? Yes 1
TheParkChennai, General Manager at The Park Chennai, responded to this review

Thank you for your feedback. We are sorry about the impression you carry of our hotel based on your stay here. We acknowledge your feedback on the hotel and have shared your views with our team. We are happy to inform you that we have commenced the renovation process in a phased manner and it will be our pleasure to... More 

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