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Trident, Chennai

Certificate of Excellence
1/24 G.S.T Road,, Chennai (Madras) 600027, India
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Trident, Chennai
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Trident, Chennai
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705 reviews from our community

Traveler rating
    358
    275
    60
    10
    2
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52
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498
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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coimbatore
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

this visit was an overnight trip . the pickup 7 drop services from the airport was excellent & spot on . The reception & checkin formality was pleasant & fast . i diid have a problem with my number lock which was promptly attended even at the late hour of 1 am . The service was very prompt , friendly... More 

Was this review helpful? Yes
Chennai_Trident, General Manager at Trident, Chennai, responded to this review

Dear Guest Thank you for your review following your recent stay at Trident in Chennai. We appreciate your feedback and appreciation, especially the comments you made on service, friendliness and promptness of the team members, it really works as a great source of inspiration for all of us. I have shared your review with the team, especially the team at... More 

New Delhi, India
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was my first stay in the hotel and right from the beginning as I entered the lobby I felt so welcome. If you talk about a wow experience I feel 50% of it is staff behaviour what you call the P factor and Trident Chennai has got it. I stayed on the third floor and the room was impeccably... More 

Was this review helpful? Yes
Chennai_Trident, General Manager at Trident, Chennai, responded to this review

Dear Guest Thank you so much for reviewing us following your recent stay at Trident, Chennai. I am delighted to note that you found our rooms comfortable with amenities and high speed internet, breakfast excellent and most importantly service-world class. It is always a great sense of pride to receive accolades relating to staff members actions who go out of... More 

Chennai (Madras), India
1 review
4 of 5 stars Reviewed 1 week ago

This was an excellent choice by my colleague, as we had been travelling for 3 weeks within India.It is a well maintained establishment. Totally recommend this hotel to anyone looking for a small piece of paradise to enjoy in Chennai! I have stayed in many hotels around the globe but have to say that Trident in Chennai has to be... More 

Was this review helpful? Yes
Chennai_Trident, General Manager at Trident, Chennai, responded to this review

Dear Guest Thank you for your kind comments and sparing time to post a review on the hotel and its services. We appreciate your feedback and appreciation, especially the comments you made on hotel upkeep, staff friendliness and service, it really works as a great source of inspiration for all of us. It is always a great sense of pride... More 

Mumbai
Top Contributor
73 reviews 73 reviews
41 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed overnight on a business trip in May 2015. I can never forget this stay for the incredible service offered by housekeeping during my stay by offering to help by creating a pair of cuff-links using two buttons for my shirt, which I had forgotten to carry overnight (between midnight and 7am next morning) despite a duty shift. Thanks Gautam.... More 

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Rugby, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I had an excellent stay in this hotel whilst on a business trip. The Staff were extremely friendly, professional and helpful. My room and the entire hotel were maintained to a very high standard. The location was ideal, close to airport and the office which I worked at. They offer complimentary transfer from/to the airport, I cleared immigration very quickly... More 

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Chennai_Trident, General Manager at Trident, Chennai, responded to this review

Dear Guest We are very grateful for your gracious comments following your recent stay with us. Thank you so much for having taken the time to share them through Trip Advisor. It was a pleasure having you stay with us and to read that you had a comfortable stay, most importantly to note that you found our staff friendly, professional,... More 

Malmo, Sweden
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed for 2 nights doing business in Chennai/Bangalore. Perfect stay close to the Airport. I liked the hotel very much - with pool and gym. Trident also is a very safe hotel - important as always. Very good attention and helpful and friendly staff. I will book the hotel again when I am returning to Chennai in September.

Was this review helpful? Yes
Chennai_Trident, General Manager at Trident, Chennai, responded to this review

Dear Guest We are very grateful for your gracious comments following your recent stay with us. Thank you so much for having taken the time to share them through Trip Advisor. It was a pleasure having you stay with us and to read that you had a comfortable stay, most importantly to note that you found the location convenient for... More 

Etten-Leur, The Netherlands
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You feel more than a guest. Very friendly staff , prompt, from the arrival on the airport till they bring you back. Good rooms, excellent beds and food. Athmosphere very relaxed. Very nice spa and swimming pool, a pity nobody showed us

Was this review helpful? Yes
Chennai_Trident, General Manager at Trident, Chennai, responded to this review

Dear Guest I appreciate your time to comment on your recent stay with us -thank you very much indeed. Your comments have been shared with the entire team - they will be happy to read that you enjoyed our hotel in its entirety, especially the ambience and service. We have updated your profile comments- to conduct a thorough orientation of... More 

Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed 2 weeks ago

Recently I stayed in this hotel for 4 days.Services offered are very good be it food or wifi..or anything else...Rooms are spacious,interiors superb,neat and clean... You just name everything that you want and its present at your doorstep..the staff is very friendly...they are more into building relationships rather than making business....My 4 yrs old daughter had a wonderful time over... More 

Was this review helpful? Yes
Chennai_Trident, General Manager at Trident, Chennai, responded to this review

Dear Guest Many thanks for taking the time to post your review on Trip Advisor following your stay at the Trident in Chennai. I am very pleased to note that you enjoyed your stay at the hotel in terms of spacious and clean rooms, food, wifi and most importantly -Service. It is always a great sense of pride to receive... More 

Bengaluru (Bangalore), India
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My experience at Trident was amazing, I truly enjoyed their hospitality. All the staff members with whom I had interacted were very courteous. Anything which I ordered, be it food or a cab, it was available right on time with excellent quality. They have a huge variety of food available at Breakfast Buffet which is highly recommended.

Was this review helpful? Yes 2
Chennai_Trident, General Manager at Trident, Chennai, responded to this review

Dear Guest Thank you for a highly rated, precise review. We appreciate your feedback and appreciation, especially the comments you made on food, service, quality and efficiency of the team, it really works as a great source of inspiration for all of us. I have shared your review with the team, especially the Chefs -they are truly inspired to note... More 

Sikkim, India
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was upset cause the airport pick up got messed up ...and they apologised ..offered a free dinner.... sent a free drink to the room . The Front Office Manager Alwyn Vaz was wonderful ..personally attended to my needs . This place really knows how to make the guest feel special. The rooms are spacious and very well appointed and... More 

Was this review helpful? Yes 2
Chennai_Trident, General Manager at Trident, Chennai, responded to this review

Dear Guest Thank you very much for a review highlighting most aspects of your hotel stay. It is heartening to note that you found our location convenient, rooms spacious, value for money, breakfast buffet sumptuous and services - excellent. I have shared your review with the team and especially chefs and Alwyn are delighted to note that their efforts have... More 

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