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Trident, Chennai

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1/24 G.S.T Road,, Chennai (Madras) 600027, India
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1 room 1 guest
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Trident, Chennai
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760 Reviews from our TripAdvisor Community

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Traveler rating
    387
    295
    64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

I landed and was told that I did not need to worry about my registration and they want me to have their complimentary breakfast while they check me in. I went for their breakfast and it was some meal. The food was awesome, the variety was incredible but the service was just outstanding. They kept offering to bring me more... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW

I am travelling a lot in India and purely for business and that's where time does play a big role. The location of the trident in chennai is just brilliant with regards to that. But much more that counts is the service level and hospitality offered by the staff of the Trident in Chennai, from you the youngest trainee up... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

It's reasonably close to the Chennai Airport and acceptional at its customer service . The car drivers er very politely asked us bout out flight and wished us a plesent stay. Front off staff too were ery welcoming. One person who I would really like to appreciate was Ms USHA who took our dinner order over the phone. In her... More 

Was this review helpful? Yes
Chennai_Trident, General Manager at Trident, Chennai, responded to this review

Dear Guest I appreciate your time to comment on your recent stay with us -thank you very much indeed. I am glad to know that you enjoyed our hotel and its services. We pride ourselves on providing our guests with personalized service delivery and I am delighted that our entire team provided you with an exceptional experience. Our team members... More 

Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Super convenient for the airport, with hotel shuttle. Very comfortable, clean and relaxing. The staff were very friendly - there was a problem with my bill, but they sorted it out very quickly and courteously. Highlight was a FANTASTIC massage in the spa. Sadly I ran out of time for the pool, but it looked great.

Was this review helpful? Yes
Chennai_Trident, General Manager at Trident, Chennai, responded to this review

Dear Guest I thank you for reviewing Trident - Chennai following your recent visit. I am delighted to learn from your feedback that you found the hotel and its location comfortable and staff - very friendly. I have shared your experience with the entire team. Especially spa team is truly inspired by your generous compliments. They are glad to know... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

Unique hotel located near the Chennai Airport, when first go in, you feel like going into a house with garden and lots of trees and plants. The hotel staff are very helpful and friendly, the restaurant staff help to recommend good dishes to customer. The hotel room are well maintain and clean and the house-keeping staff, Vasim has been maintaining... More 

Was this review helpful? Yes
Chennai_Trident, General Manager at Trident, Chennai, responded to this review

Dear Guest Thank you for a highly rated, precise review. We appreciate your feedback on hotel, especially the comments you made on the restaurant and housekeeping staff for their service. It really works as a great source of inspiration for the team. Team Trident is pleased to know from your review that their efforts were so well appreciated, Vasim is... More 

Thiruvananthapuram (Trivandrum), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It is very nice to say about the hotel, good facility and proper service has given an nice stay over there,i love the flowers over there, it nice that they have made an natural feeling with beauty of flowers, coming on to service it very much pleasing that the staffs over there are on our service any time especially the... More 

Was this review helpful? Yes 2
Chennai_Trident, General Manager at Trident, Chennai, responded to this review

Dear Guest Many thanks for taking the time to post your review on Trip Advisor following your stay at the Trident in Chennai. I am very pleased to note that you enjoyed the hotel facilities, ambience and most importantly -Service. People are the life and soul of our hotels. I am fortunate to have been working with this wonderful team... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Mr.Vipat yadav who from the time we entered the cinnamon restaurant has been so friendly and an expert in advising us what food be good during lunch. I was bringing my son for the first time and wanted him to be at home. It all happened in a nice way with Mr.Vipat around. The pumpkin soup,Rajma,Maa ki chole,rice was excellent.All... More 

Was this review helpful? Yes 1
Chennai_Trident, General Manager at Trident, Chennai, responded to this review

Dear Guest Many thanks for a highly rated, wonderful review on Cinnamon restaurant and the team. We are delighted to know that you and your son had an excellent experience at Cinnamon and we greatly appreciate your comments on food and most importantly service. It gives me immense pleasure to pass on a copy of your appreciations to team about... More 

Meridian, Idaho
Level Contributor
52 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 3 nights on business. Airport is within 10 minutes of the hotel, and the hotel shuttle was quick, efficient, and courteous. The hotel was modern and clean, room was good-sized, with typical amenities. I thought the charges for laundry were pretty high ($4USD for a shirt, for example). The included breakfast buffet was really excellent, with a wide variety... More 

Was this review helpful? Yes 1
Chennai_Trident, General Manager at Trident, Chennai, responded to this review

Dear Guest We are very grateful for your gracious comments on hotel and its services following your recent stay at Trident, Chennai. I am glad to know that you enjoyed your stay at the hotel. It was a pleasure to have been of service to you. I regret to note that you found laundry and food prices high although we... More 

Gurgaon, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

stayed one night. very comfortable. close to airport. the trident team took excellent care. would highly recommend their seafood restaurant managed by Sapan, who took personal care and made sure we had a enjoyable meal. small niggle : i was not able to use/connect to their wifi but to be fair, didn't make much efforts to resolve as it was... More 

Was this review helpful? Yes
Chennai_Trident, General Manager at Trident, Chennai, responded to this review

Dear Guest Many thanks for sharing your experience through TripAdvisor following your recent visit. I am delighted to know that you had a comfortable stay at the hotel and that you found location convenient and staff-excellent. People are the life and soul of our hotels. We are truly grateful to the wonderful ladies and gentlemen who diligently uphold the values... More 

Dubai, United Arab Emirates
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Awesome hotel, very close to Chennai airport. Nice ambiance, good restaurants. I was wondering why Chennai airport doesn't have an Airport hotel inside,Trident is right opposite to the Airport which makes travelers life easy.

Was this review helpful? Yes 1
Chennai_Trident, General Manager at Trident, Chennai, responded to this review

Dear Guest I appreciate you sparing your valuable time to write a precise review on Trident hotel and its services. I am happy to read that you found our location convenient for your travels. Thank you for having chosen to stay at Trident Chennai – it was a pleasure to have been of service to you. My team and I... More 

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