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Park Hyatt Chennai

Certificate of Excellence
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39 Velachery Road | Near Raj Bhavan, Chennai (Madras), India
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Park Hyatt Chennai
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Park Hyatt Chennai
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282 reviews from our community

Traveler rating
    188
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    14
    5
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colombo
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

The hotel is truly an iconic property in Chennai. The views in the room are good and the airport transfer was organized very well. The staff are always welcoming with big smile and they are always available for you when you need anything. Had an issue at the checkin which was later rectified and the staff needs a bit more... More 

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VermaShalabh, Director of Sales & Marketing at Park Hyatt Chennai, responded to this review

Dear Dushanthan Thank-you for your review. We really liked the fact that your dining experience at The Flying Elephant has been a pleasant one and the stay was comfortable. For sure, we await your next visit in a few months. It will be a pleasure to welcome you back. We have addressed the issues that you faced during check-in and... More 

Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We group of three traveled for official visit on a company in Chennai and the company booked Park Hyatt Hotel which is opened in last two year. Our experience of this stay was excellent especially cleanness, space and interior room design. I strongly recommend or defiantly use this hotel for my next trop.

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VermaShalabh, Director of Sales & Marketing at Park Hyatt Chennai, responded to this review

Dear mk56p Thank-you kindly for your review. We were delighted to learn of your experience. One of the things our teams keep in mind regarding our guests travelling for business is the busy schedule they have and the fact that they are away from families. Hence it is our utmost effort to provide timely, efficient services and warmth that one... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Its my second visit to Chennai and with the remarkable exprience i had during my first stay at Park Hyatt in December, 2014, i returned and that feeling led me to write more. I was picked up by a warm personality driver who waited calmly for 1 hour for us at the entrance of the chennai airport. My journey to... More 

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VermaShalabh, Director of Sales & Marketing at Park Hyatt Chennai, responded to this review

Dear Hemaashri M Thank-you for your detailed feedback, which we enjoyed very much. We really appreciate your time and your recognition of our services. Indeed it has been a pleasure to have you back on your second visit. We have passed on your words of encouragement to the team members mentioned here. And we were pleased to know that you... More 

Banyoles
Top Contributor
87 reviews 87 reviews
33 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with my family while on holiday. Location is good, between the airport and Chennai city center. The hotel is absolutely stunning inside. Quality materials all around. Very friendly staff with a hands-on approach to any question we posed. Everything is really clean and fresh. Best breakfast we had in India from tasty fruits to custom made eggs. The... More 

Was this review helpful? Yes 2
VermaShalabh, Director of Sales & Marketing at Park Hyatt Chennai, responded to this review

Dear Iceberg678 Thanks for the time in writing this review. We really appreciate it. Especially for the kind words of encouragement towards the team. Indeed it is true that the spaces are interspersed with quality things. The most precious of which, are of course our team members! Pleased to know you enjoyed your dip in the pool and the breakfast... More 

New Delhi, India
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Recently stayed here for two nights. Check in was warm and welcoming and my traveling companion and I had our respective room requests not only met but exceeded. Dinner and drinks in the 'Flying Elephant' was great. Happy Hour prices for the first hour helped. I had a wood fired pizza - featuring prosciutto and figs - it was wafer... More 

Was this review helpful? Yes 2
VermaShalabh, Director of Sales & Marketing at Park Hyatt Chennai, responded to this review

Dear Guest Thank-you for your time in reviewing us. Glad you had a nice stay across two nights. We are pleased that you enjoyed the pizza from our wood fired oven. They surely feature on the must-haves of the restaurant. We were disappointed to learn that the salmon didn’t make it to your plate, after all. Please accept our apologies... More 

Perth, Australia
Top Contributor
88 reviews 88 reviews
58 hotel reviews
175 helpful votes 175 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Is the hotel still beautiful? YES Did I have a bad stay? NO Did it meet my expectations? NO On arrival at 10:30pm at night, I was dragging my bags along myself and eventually someone came to help me - not what I would expect when they have staff who are paid to assist me. Room service - ordered dinner... More 

Was this review helpful? Yes 2
VermaShalabh, Director of Sales & Marketing at Park Hyatt Chennai, responded to this review

Dear Ionise We really appreciate your candid feedback, but were very disappointed that your stay missed the mark in terms of fulfilling your expectations. Even more because you happen to be a repeat guest and repeat guests are very close to our hearts. We always try to extend a ‘welcome back at home’ feel as soon as they step in.... More 

Coimbatore, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel is situated quite close to the Airport and the Ambience inside the Hotel is just too good. The Beverage counter is aptly called Rhapsody where you can chillout in the otherwise typically warm Chennai weather. The extravagant fitness center lets you take control of the extra calories you just took in at the wide spread buffet.

Was this review helpful? Yes 1
VermaShalabh, Director of Sales & Marketing at Park Hyatt Chennai, responded to this review

Dear PrashanthKocher Thank-you for your review, which we appreciate greatly. We are pleased to know you had a comfortable stay with us. The fine balance between a good meal and an energetic workout is by far the watchword for true wellness. And that is why we have both The Flying Elephant and Antahpura Spa at your kind services! Best of... More 

Coimbatore, India
1 review
5 of 5 stars Reviewed 2 weeks ago

This is my second trip to the hotel and would love to see the warm welcome given by the front office. Especially I've been speaking with some special persons like Chief Executive Chef Greg and the flying elephant's Chef Muthu, The Asst.manager Ashik and Mr.Abishek from the F&B department. They're so friendly and regarding the quality of the food and... More 

Was this review helpful? Yes
VermaShalabh, Director of Sales & Marketing at Park Hyatt Chennai, responded to this review

Dear rajeshdx Thanks for stopping by with this review. We really appreciate it. We were glad to have you over for your second stay, and are pleased to know that our associates have made your stay extra special. Be assured that your kind regards will be passed to all those mentioned here. Please let us know when you will be... More 

Quezon City, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed twice for week-long business trip in Chennai and all I can say is that this hotel is the best. My flights coming in usually arrives at midnight. Once I get to the hotel, they understand that I am very tired from the long travel and just ushers me to my room and allows me to check in... More 

Was this review helpful? Yes
VermaShalabh, Director of Sales & Marketing at Park Hyatt Chennai, responded to this review

Dear IamChinoX Thanks for stopping by with this review. We really appreciate your time. We are pleased to know you have had a comfortable stay with us on your week long trips to Chennai. We understand it is never easy to be away from the family for long spells on work, and we try our best to replicate a family-like... More 

New Delhi, India
Top Contributor
53 reviews 53 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One of the best Luxury hotels in Chennai for sure...comfortable rooms Great customer service. The buffet breakfast is average though, their cousin Hyatt Regency had a better spread, which was surprising. The spa, infinity pool and health services are way better though.

Was this review helpful? Yes
VermaShalabh, Director of Sales & Marketing at Park Hyatt Chennai, responded to this review

Dear Varun P Thank-you for your time in writing this review. It is much appreciated. We are pleased to know you have had a comfortable stay with us and enjoyed the Antahpura Spa. We’re still basking in the warm glow of sweet success, as it bagged another award at Asia Spa Awards only yesterday. This time, for Best Marketing. We... More 

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