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3.5 of 5 Hotel   |   No: 71, Usman Road, No: 21 & 22 | Sarojini Street, T Nagar, Chennai (Madras) 600 017, India
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BKR Grand Hotel
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Ranked #139 of 339 Hotels in Chennai (Madras)
A recent review
4 of 5 stars reviewed 3 days ago
GANAPATHYSANKAR B Muscat, Oman
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72 reviews from our community

Traveler rating
    7
    23
    23
    10
    9
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34
4
6
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (72)
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    (9)
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    (23)
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Muscat, Oman
1 review
4 of 5 stars NEW

Very neat and clean. Located at TNagar - Centre of chennai. Pleasant stay. Feel homely stay. Help desk available for travels. Railway station and bus terminal nearby. Restaurants are also nearby. Nice

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Puchong, Malaysia
1 review
3 of 5 stars Reviewed 6 days ago NEW

Location very near to shopping place, but very bad service of their front desk. Breakfast are poor & same variety every day. Careful when you book room, if you reach late, they will simply let go your booked room to others. Very bad experience because have to move to other room 2 times in 2 days. They gave us temporary... More 

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Sydney, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

We visited Chennai for a week and considered to do shopping rather than sight seeing. This hotel is so close to major shopping retailers,Pondy Bazzar ,the list goes on. This area is a shopping paradise. We booked 2 rooms , one standard and the other one executive. All good, comfortable, clean and the kids loved it. Our rooms were cleaned... More 

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Kuala Lumpur, Malaysia
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When travelling we always look forward to staying in hotels that are near to bazaar/market place so that at the end of the day after all your sight seeing, you can walk around finding for some local restaurant and to do some shopping. If you agree with me than this is 1 of the best hotel to be. Staffs were... More 

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Vadodara
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a good hotel in that locality of Usman Road which provides good food. This is located near Pothys, Chennai Silk, Nalli Silk, Kumaran Silk ( just walking distance ). No Problem for shopping. You can visit Venkat Narayan temple in Venkat Narayan Road. Pondy Bazar is also at walikng distance.

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Anantharama_K, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir Thank you for your feedback. We are taking all measures to fill in the gaps you experienced in the product and service. Do reach me on info@bkrhotels.com in case i can be of any further help Thanks & Regards. Sabir Manager - Front office. +91 9176665545 More 

1 review
2 of 5 stars Reviewed December 25, 2014 via mobile

The receptionist will promise us something n never live up to it.D receptionist are very nosy, it was more like a hostel than a hotel. If I am travelling, I shld know how to take care of myself than them advising me.

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Anantharama_K, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. Please know that I will personally be handling your case, and... More 

Pune, India
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 21, 2014

I wanted to visit Chennai along with my family and was searching for a reasonable & centrally located hotel in Chennai. My criteria was very simple - wanted the hotel to be near market place, near Nalli (for saree purchasing) & Saravana Bhavan (for good meal). BKR Grand fulfilled my above requirements. The buffet lunch had typically 2 options (one... More 

Was this review helpful? Yes 1
Anantharama_K, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. Please know that I will personally be handling your case, and... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 18, 2014

The only plus point for this hotel is the location. It is very close to all the major shopping malls. Other then that, service is quite bad. We had to keep calling housekeeping many times before we could get an extra towel. Bedsheet was smelly and towels looked old.

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 15, 2014

Rooms and services are not good as their reception set up.Plain make up. They cover up their website as if its good.Bed sheet wasn't changed,room were dirty, floor was sticky and toilet was not cleaned.Overall poor service.

Was this review helpful? Yes 1
Anantharama_K, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. Please know that I will personally be handling your case, and... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 14, 2014

BKR Grand Hotel should live up to its name. This hotel is not recommended for International travellers. This hotel needs serious management attention to improve 1) Reception Staff attitude 2) General Cleanliness 3) Housekeeping 4) Room service 5) IT Reception staff needs to be more customer friendly. House keeping needs to clean rooms daily and not only concentrate cleaning rooms... More 

Was this review helpful? Yes
Anantharama_K, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. Please know that I will personally be handling your case, and... More 

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Additional Information about BKR Grand Hotel

Address: No: 71, Usman Road, No: 21 & 22 | Sarojini Street, T Nagar, Chennai (Madras) 600 017, India
Location: India > Tamil Nadu > Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BKR Grand Hotel 3.5*
Number of rooms: 125
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Hotel Style:
#30 Spa Hotel in Chennai (Madras)

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