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All 338 Chennai (Madras) hotels

BKR Grand Hotel

3.5 of 5 Hotel   |   No: 71, Usman Road, No: 21 & 22 | Sarojini Street, T Nagar, Chennai (Madras) 600 017, India
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BKR Grand Hotel
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Ranked #146 of 338 Hotels in Chennai (Madras)
A recent review
3 of 5 stars reviewed 3 days ago
Thila1960 Singapore, Singapore
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64 reviews from our community

Traveler rating
    7
    21
    19
    8
    9
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28
4
6
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

The only plus point for this hotel is the location. It is very close to all the major shopping malls. Other then that, service is quite bad. We had to keep calling housekeeping many times before we could get an extra towel. Bedsheet was smelly and towels looked old.

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1 review
1 of 5 stars Reviewed 6 days ago NEW

Rooms and services are not good as their reception set up.Plain make up. They cover up their website as if its good.Bed sheet wasn't changed,room were dirty, floor was sticky and toilet was not cleaned.Overall poor service.

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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

BKR Grand Hotel should live up to its name. This hotel is not recommended for International travellers. This hotel needs serious management attention to improve 1) Reception Staff attitude 2) General Cleanliness 3) Housekeeping 4) Room service 5) IT Reception staff needs to be more customer friendly. House keeping needs to clean rooms daily and not only concentrate cleaning rooms... More 

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Bengaluru (Bangalore), India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked 2 rooms via Agoda.com with 2 guest per room and paid the money in full. On arriving at hotel the hotel insisted that the money paid to Agoda.com is low and asked us to pay extra. This is totally dishonest of the hotel. If they do not want guest to book through many of the online hotel booking... More 

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Fairfield. Iowa
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 6, 2014

I had two very pleasant nights at BKR Grand. My room was very comfortable, clean and quiet. The morning breakfast was nice mostly South Indian choices. The restaurant was good. Nice view from the terrace on top of the building. Wi-Fi did not work in my room however. I could walk to shopping an dthat was nice.

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 26, 2014

We had to stay just for a day here coz we had an overnight stay in Chennai on our holiday to Pondicherry. Now I thank my luck it was just 1 day! We were travelling with our 1 year old son and as soon as we entered the room I wanted to make his farex for which I needed hot... More 

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Anantharama_K, General Manager at BKR Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. Please know that I will personally be handling your case, and... More 

Kuala Lumpur, Malaysia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 17, 2014

Many Malaysian seems love this hotel. Heard the bar is good too. Very strategic to T nagar shopping(walking distance). Free wifi service. No iron box. Laundry service ia extremely poor. We gave 3 clothes just for ironing(pressing) and they promised will return in 10 mins, but it took them 1 hour to return. Worst part no one get back to... More 

Was this review helpful? Yes 3
Anantharama_K, General Manager at BKR Grand Hotel, responded to this review

We regret that you had a poor experience during your stay at our hotel. the concern departments have been informed about the complaints given and the same will be rectified effective immediately. Your appreciative feedback have been shared with the team members of night shift and we assure that it will urge them to do better. Do reach me at... More 

Wilayah Persekutuan, Malaysia
Contributor
17 reviews 17 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 28, 2014

Had my stay here...nothing much as their wifi fr complimentary doesn't work in ur room, when called up the reception they will ask u to use it in lobby instead of room...food is okie okie only...they need to clean their toilet more often..as their toilet is smelly...when I called ppl to clean..they just come n spray some perfume...tats all...other than... More 

Was this review helpful? Yes 2
Anantharama_K, General Manager at BKR Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. Please know that I will personally be handling your case, and... More 

Subang Jaya, Malaysia
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 22, 2014

It was during August 2013. Checked in with a group of friends. The bed sheets had some stains , needed to be changed and had to remind them a couple of times about it. The buffet breakfast was yummy. The coffee was served with fresh milk and the waiters' were helpful. The hotel is just a 5 mins walking distance... More 

Was this review helpful? Yes 4
Chidambaram, India
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 17, 2014

With my Family I'd been Stayed in this Hotel.I Went to Chennai for An Function and Shopping.I Booked this hotel through my Friend,who is actually suggesting this.When i Entered i surely know this is an class hotel.Great Lobby,Complimentary Breakfast,Non veg Hotel on Rooftop.Fully Air conditioned Even in Veranda's also.Room was Big enough For My Family of Four(two Kids).And the View... More 

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Additional Information about BKR Grand Hotel

Address: No: 71, Usman Road, No: 21 & 22 | Sarojini Street, T Nagar, Chennai (Madras) 600 017, India
Location: India > Tamil Nadu > Chennai (Madras)
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BKR Grand Hotel 3.5*
Number of rooms: 125
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Hotel Style:
#29 Spa Hotel in Chennai (Madras)

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