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BKR Grand Hotel

No: 71, Usman Road, No: 21 & 22 | Sarojini Street, T Nagar, Chennai (Madras) 600 017, India
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BKR Grand Hotel
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83 Reviews from our TripAdvisor Community

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Traveler rating
    8
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39
5
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16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
  • All months
    (83)
  • Mar-May only
    (18)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (23)
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Madurai, India
1 review
5 of 5 stars Reviewed 5 days ago NEW

this hotel located in Heart of the City shopping area like saravana store poyths , Chennai silk ..everything is walk able distance This hotel is value for money ,All staff are friendly , high speed Wi-FI Connection with lobby , Rooms are limited service only, break fast veg menu only but it was nice

Review collected in partnership with this hotel

Was this review helpful? Yes
Sabir_Amsa, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir / Madam Greetings from BKR Grand Chennai!!! It was our privilege and pleasure to have you stay with us during your recent visit to Chennai. We do hope that your stay with us was a pleasant and comfortable one. We would be obliged if you could kindly let us know of any of our shortcomings that you may... More 

Malaysia
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 14, 2015

Its a satisfactory hotel. The rooms are clean and the bathroom is also clean. We stayed in family room meant for 4 people. Breakfast is complimentary. There offer italy,ponggal, bread and jam, conflakes , coffee/tea/milk and vadai for breakfast. They are their own restaurant as such you can also have your lunch and dinner there. The staffs are friendly especially... More 

Was this review helpful? Yes 2
Sabir_Amsa, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir / Madam Greetings from BKR Grand Chennai!!! It was our privilege and pleasure to have you stay with us during your recent visit to Chennai. We do hope that your stay with us was a pleasant and comfortable one. We would be obliged if you could kindly let us know of any of our shortcomings that you may... More 

Chennai (Madras), India
1 review
1 of 5 stars Reviewed May 14, 2015

The Hospitality of the Hotel Staff is worst than even a TASMAC Shop .They dont know how to do the service & also the attitude is worse. The Bar Smells very badly where one cannot sit & enjoy his drink. people come for a good bar to enjoy their drink peacefully but here the staff talks so loudly using filthy... More 

Was this review helpful? Yes
Sabir_Amsa, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir I would like to thank you for taking the time and posting your constructive feedback. I have since had a detailed briefing with the operations heads and we are implementing corrective measures. On behalf of my team, please accept our sincere apologies for the reported issues. I would like you to kindly consider this experience as an aberration... More 

Travelers are raving about these Chennai (Madras) hotels

Mumbai
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 19, 2015

This hotel is a good bet for its central location. Fairly clean room but the bathroom could do with some improvement (bathroom fragrance dispenser) would help. Swift check-in & check-out. The deal had complimentary wifi which was so poor that I had to fall back on my data package. Absolutely unacceptable. The food was very average. Suggest you go to... More 

Was this review helpful? Yes 3
Anantharama_K, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir / Madam, I would like to thank you for taking the time and posting your constructive feedback. I have since had a detailed briefing with the operations heads and we are implementing corrective measures. On behalf of my team, please accept our sincere apologies for the reported issues. I would like you to kindly consider this experience as... More 

Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed March 19, 2015

Booking this hotel was very easy, we contacted the reception, and everything was handled by this guy, Sameer who was very helpful and pleasant. However, the rooms are not that great. I booked a total of 4 rooms, and one of the rooms was not cleaned well, there were still stuff left by previous occupant in the room! Other room... More 

Was this review helpful? Yes 6
Anantharama_K, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir / madam, I would like to thank you for taking the time and posting your constructive feedback. I have since had a detailed briefing with the operations heads and we are implementing corrective measures. On behalf of my team, please accept our sincere apologies for the reported issues. I would like you to kindly consider this experience as... More 

Mumbai (Bombay), India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed March 16, 2015

My office had booked this hotel since it was close to my next day meeting spot and airport which is center of the city. I stayed in this hotel from period of 12th to 13th Feb 2015. The hospitality of the hotel employee for arranging food is very poor (they don't mind whether you have food or not). The complimentary... More 

Was this review helpful? Yes 8
Anantharama_K, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir / madam, I would like to thank you for taking the time and posting your constructive feedback. I have since had a detailed briefing with the operations heads and we are implementing corrective measures. On behalf of my team, please accept our sincere apologies for the reported issues. I would like you to kindly consider this experience as... More 

Chennai (Madras), India
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 10, 2015

This hotel is nice and hospitality is good. This is very much a center place in TNagar where you can able to purchase and nearest to all other locations.you can have all types of trasaportations like bus, car train etc..

Was this review helpful? Yes 4
Sabir_Amsa, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir / Madam Greetings from BKR Grand Chennai!!! It was our privilege and pleasure to have you stay with us during your recent visit to Chennai. We do hope that your stay with us was a pleasant and comfortable one. We would be obliged if you could kindly let us know of any of our shortcomings that you may... More 

Kuala Lumpur, Malaysia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 3, 2015

The hotel is in a slightly congested location, but it was fairly clean, service about what one would expect from a hotel of this class and rooms were reasonably ok. Nothing spectacular or exceptional but the location at T.Nagar makes it convenient for those who wish to shop for local textiles, clothes, jewellery etc.

Was this review helpful? Yes
Sabir_Amsa, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. Please know that I will personally be handling your case, and... More 

Kuala Lumpur, Malaysia
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed March 3, 2015

Stayed here for almost 5 Days. Although we had some hiccups in the beginning but it was resolved by the front desk after complaining. The complimentary breakfast could be better. Rooms are clean & neat. The hotel is located in the middle of shopping area of T Nagar.

Was this review helpful? Yes 1
Sabir_Amsa, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir / Madam Greetings from BKR Grand Chennai!!! It was our privilege and pleasure to have you stay with us during your recent visit to Chennai. We do hope that your stay with us was a pleasant and comfortable one. We would be obliged if you could kindly let us know of any of our shortcomings that you may... More 

Muscat, Oman
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 26, 2015

Very neat and clean. Located at TNagar - Centre of chennai. Pleasant stay. Feel homely stay. Help desk available for travels. Railway station and bus terminal nearby. Restaurants are also nearby. Nice

Was this review helpful? Yes 1
Sabir_Amsa, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir / Madam Greetings from BKR Grand Chennai!!! It was our privilege and pleasure to have you stay with us during your recent visit to Chennai. We do hope that your stay with us was a pleasant and comfortable one. We would be obliged if you could kindly let us know of any of our shortcomings that you may... More 

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