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BKR Grand Hotel

No: 71, Usman Road, No: 21 & 22 | Sarojini Street, T Nagar, Chennai (Madras) 600 017, India
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1 room 1 guest
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86 Reviews from our TripAdvisor Community

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Traveler rating
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    28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
  • All months
    (86)
  • Mar-May only
    (18)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (23)
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Kuala Lumpur
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in this hotel after came back from the famous temple in Tirupati. Checked in at 9pm+ but it was easy, no fuss. The room was ok but the bathroom need to refurbish. The water tap for the shower already spoilt but looks like hotels in India didn't maintain the facility and amenities. Breakfast was ok only, nothing much to... More 

Was this review helpful? Yes
Sabir_Amsa, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir I would like to thank you for taking the time and posting your constructive feedback. I have since had a detailed briefing with the operations heads and we are implementing corrective measures. I would like you to kindly consider this experience as an aberration of our normal quality standards. I appreciate Your support and look forward to your... More 

Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed 1 week ago

Stayed for 8 days. I must say im totally disappointed with the breakfast. They stated something else on the coupon, but not everything was served that's stated on the coupon. Every single little day same ol breakfast till i puked on the 3rd day. Buffet breakfast menu suppose to change everyday. What they provided is not even buffet. Its fixed... More 

Was this review helpful? Yes
Sabir_Amsa, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir I would like to thank you for taking the time and posting your constructive feedback. I have since had a detailed briefing with the operations heads and we are implementing corrective measures. On behalf of my team, please accept our sincere apologies for the reported issues. I would like you to kindly consider this experience as an aberration... More 

Malaysia
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed a total of 3 nights in this hotel. 1 night upon reaching chennai and 2 nights just before embarking from chennai. Rooms are allright. Location is great. Shopping area is walking distance from this hotel. However, amenities in rooms are pretty bad. Consider yourself lucky if you have no complaints regarding your room. Breakfast spread is just so... More 

Was this review helpful? Yes
Sabir_Amsa, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir I would like to thank you for taking the time and posting your constructive feedback. I have since had a detailed briefing with the operations heads and we are implementing corrective measures. On behalf of my team, please accept our sincere apologies for the reported issues. I would like you to kindly consider this experience as an aberration... More 

Madurai, India
1 review
5 of 5 stars Reviewed 4 weeks ago

this hotel located in Heart of the City shopping area like saravana store poyths , Chennai silk ..everything is walk able distance This hotel is value for money ,All staff are friendly , high speed Wi-FI Connection with lobby , Rooms are limited service only, break fast veg menu only but it was nice

Review collected in partnership with this hotel

Was this review helpful? Yes
Sabir_Amsa, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir / Madam Greetings from BKR Grand Chennai!!! It was our privilege and pleasure to have you stay with us during your recent visit to Chennai. We do hope that your stay with us was a pleasant and comfortable one. We would be obliged if you could kindly let us know of any of our shortcomings that you may... More 

Malaysia
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 14, 2015

Its a satisfactory hotel. The rooms are clean and the bathroom is also clean. We stayed in family room meant for 4 people. Breakfast is complimentary. There offer italy,ponggal, bread and jam, conflakes , coffee/tea/milk and vadai for breakfast. They are their own restaurant as such you can also have your lunch and dinner there. The staffs are friendly especially... More 

Was this review helpful? Yes 2
Sabir_Amsa, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir / Madam Greetings from BKR Grand Chennai!!! It was our privilege and pleasure to have you stay with us during your recent visit to Chennai. We do hope that your stay with us was a pleasant and comfortable one. We would be obliged if you could kindly let us know of any of our shortcomings that you may... More 

Chennai (Madras), India
1 review
1 of 5 stars Reviewed May 14, 2015

The Hospitality of the Hotel Staff is worst than even a TASMAC Shop .They dont know how to do the service & also the attitude is worse. The Bar Smells very badly where one cannot sit & enjoy his drink. people come for a good bar to enjoy their drink peacefully but here the staff talks so loudly using filthy... More 

Was this review helpful? Yes
Sabir_Amsa, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir I would like to thank you for taking the time and posting your constructive feedback. I have since had a detailed briefing with the operations heads and we are implementing corrective measures. On behalf of my team, please accept our sincere apologies for the reported issues. I would like you to kindly consider this experience as an aberration... More 

Travelers are raving about these Chennai (Madras) hotels

Mumbai
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 19, 2015

This hotel is a good bet for its central location. Fairly clean room but the bathroom could do with some improvement (bathroom fragrance dispenser) would help. Swift check-in & check-out. The deal had complimentary wifi which was so poor that I had to fall back on my data package. Absolutely unacceptable. The food was very average. Suggest you go to... More 

Was this review helpful? Yes 3
Anantharama_K, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir / Madam, I would like to thank you for taking the time and posting your constructive feedback. I have since had a detailed briefing with the operations heads and we are implementing corrective measures. On behalf of my team, please accept our sincere apologies for the reported issues. I would like you to kindly consider this experience as... More 

Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed March 19, 2015

Booking this hotel was very easy, we contacted the reception, and everything was handled by this guy, Sameer who was very helpful and pleasant. However, the rooms are not that great. I booked a total of 4 rooms, and one of the rooms was not cleaned well, there were still stuff left by previous occupant in the room! Other room... More 

Was this review helpful? Yes 6
Anantharama_K, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir / madam, I would like to thank you for taking the time and posting your constructive feedback. I have since had a detailed briefing with the operations heads and we are implementing corrective measures. On behalf of my team, please accept our sincere apologies for the reported issues. I would like you to kindly consider this experience as... More 

Mumbai (Bombay), India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed March 16, 2015

My office had booked this hotel since it was close to my next day meeting spot and airport which is center of the city. I stayed in this hotel from period of 12th to 13th Feb 2015. The hospitality of the hotel employee for arranging food is very poor (they don't mind whether you have food or not). The complimentary... More 

Was this review helpful? Yes 8
Anantharama_K, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir / madam, I would like to thank you for taking the time and posting your constructive feedback. I have since had a detailed briefing with the operations heads and we are implementing corrective measures. On behalf of my team, please accept our sincere apologies for the reported issues. I would like you to kindly consider this experience as... More 

Chennai (Madras), India
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 10, 2015

This hotel is nice and hospitality is good. This is very much a center place in TNagar where you can able to purchase and nearest to all other locations.you can have all types of trasaportations like bus, car train etc..

Was this review helpful? Yes 4
Sabir_Amsa, Front Office Manager at BKR Grand Hotel, responded to this review

Dear Sir / Madam Greetings from BKR Grand Chennai!!! It was our privilege and pleasure to have you stay with us during your recent visit to Chennai. We do hope that your stay with us was a pleasant and comfortable one. We would be obliged if you could kindly let us know of any of our shortcomings that you may... More 

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