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ITC Grand Chola, Chennai

No. 63, Mount Road | Guindy, Chennai (Madras) 600032, India
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ITC Grand Chola, Chennai
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Ranked #4 of 344 Hotels in Chennai (Madras)
A recent review
5 of 5 stars reviewed yesterday
HKI21 Greater London, United Kingdom
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1,126 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greater London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

My first time in Chennai but was glad that hotel recommeded by my friend turnout to be one of the best I ever stayed. I found from the moment I arrived the service was excellent, check-in was prompt, the staff were very polite always very helpful, the room was very spacious and beautifully decorated and the breakfast with wide variety... More 

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Nellore, India
1 review
5 of 5 stars Reviewed 2 days ago NEW

I'm sure, I've fallen in Love with this Majestic Hotel, hope it never breaks.. stayed for 2 days & 2 nights.. made me feel all the royal experiences.. That's surely an amazing experience in each n every possible. The only thing is the spa, not up to the mark but very expensive. Rest, Its an Awesome feel.

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Ludhiana, India
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

This was one of the best hotel I ever stayed in. The hotel staff was really courageous and helpful. If breakfast is included in your package, don't miss it! Usually I wake up late, so I miss breakfast but this time I somehow managed and was feeling thankful that I did. You name the dish and its there in the... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great stay., the grand hospitality, service, staff, food and all.,usually i'll have a stay in Taj fisherman but this time I want to stay interior because of my family they really enjoyed the stay and they want to come back again., we live the food in pan asian and pesawari restaurant., swimming pool designed well but the service get slipping.and... More 

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New Delhi, India
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A Royal and majestic hotel as the name suggests. Rooms and staff are excellent and make you feel Royal across. Stayed for two nights but could only get to taste the breakfast due to other commitments. Breakfast was sumptuous and the problem was what to taste and what not to. Filter coffee served during breakfast was mind blowing

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GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! We are delighted to receive your feedback on Trip Advisor! It is a pleasure to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide all our guests a comfortable & uxurious experience. We would like to take... More 

Bengaluru (Bangalore), India
Contributor
14 reviews 14 reviews
9 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I always stay in the same hotel irrespective of the bad experiences I encounter (as they are meant to happen every where ),,, the reason I stay there is due to luxury in the room and the breakfast spread I crave for ,,,,,, My first bad experience was -I had allergy immediately after I had a apple which was in... More 

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Bangalore
Top Contributor
51 reviews 51 reviews
44 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I got upgraded to a Deluxe Suite, which was nothing like anything I have ever stayed in. Capped it with a fantastic dinner at Peshawri (biggest prawns I have ever had). Was so dazed by it all, that I forgot to pick up the packed breakfast at 4 am! The iPad console is a very cool touch, as is the... More 

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GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! We are delighted to receive your feedback on Trip Advisor! It is a pleasure to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide all our guests a comfortable & luxurious experience. We are glad that you... More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

ITC grand chola is a pure luxury hotel. It is a grand hotel and the facilities are remarkable. The restaurants options are good and the food is also great. The facilities in the room are very modern like Ipad to control the entire room. The location of the hotel is very central.

Was this review helpful? Yes
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! We are delighted to receive your feedback on Trip Advisor! It is a pleasure to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide all our guests a comfortable & uxurious experience. We sincerely thank you for... More 

Bengaluru (Bangalore), India
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The fist impression of the property is that its huge. you should explore the property its built like a palace. Wonder full architecture and extremely luxurious and comfortable. Been there for 4 days business trip. The rooms are quite big, so are the bathrooms. Everything is just rightly placed and are well equipped. Staff are attentive, always with a smile... More 

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GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! We are delighted to receive your feedback on Trip Advisor! It is a pleasure to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide all our guests a comfortable & uxurious experience. It gives us lots of... More 

2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Great choice for Sunday brunch. If you prefer to have wine, they have the best choice of Red wines. The grill lobster served is wonderful. Great variety of veg and non veg starters. Dessert choice is heat too.

Was this review helpful? Yes
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! We are delighted to receive your feedback on Trip Advisor! It is a pleasure to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. Thank You for loving our Sunday Brunch wide-variety spread at Madras Pavilion and our chefs are truly happy to read about this.... More 

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