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ITC Grand Chola, Chennai

Certificate of Excellence
5.0 of 5
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No. 63, Mount Road | Guindy, Chennai (Madras) 600032, India
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3rd night free
ITC Grand Chola, Chennai
Best prices for: 1 room 1 guest
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Ranked #3 of 341 Hotels in Chennai (Madras)
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
vineet_08 Noida, India
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1,080 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Randolph, New Jersey, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed yesterday NEW

The Grand Chola is a beautiful hotel. From the sweeping staircase to the hotel rooms. I stayed in the Towers and from I was told, they are nicer and more modern. Great, smart rooms that allow you to control everything to an inhouse iPad. The normal hotel restaurant is pretty standard for Indian hotels but doesn't have a very large... More 

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Noida, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As the name suggest, ITC grand. Yes it is truly grand. 3-4 enterances, 3-4 receptions, magnificent porch. Technology enabled rooms and lift. You find an iPad in each room for controlling room light, TV, placing any eating order. You can monitor your daily bills. However, with the name, there are some big mistake as well or I can say mismanagement.... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent staff, quick service, special mention for the following staff Rajesh Nath, Satvick, Adithya, Siva Roy & Ashok from Front office. Hussain, Vignesh & Pavan from IT. Hotel Manager Mr. Amaan Kidwai was incredibly helpful. Special thanks also to Hotel GM Mr. Anil Chedha for making it memorable.

Was this review helpful? Yes 1
India
Top Contributor
180 reviews 180 reviews
103 hotel reviews
186 helpful votes 186 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The grandeur of Chola is also passed on to the rooms and everything that comes with it. So the rooms are big, luxurious, a little over the top yet very comfortable. Bathroom was equally big with everything bigger, luxurious and grand. Checked into this hotel, just for a night as I was using my SPG points. I was guided to... More 

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Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very good hospitality. Spacious.. Good room service and affordable. We can find shopping centers near by. Accessible easily by road, train and flight. You can spend a nice evening at the restaurant and can have multicusine dishes.

Was this review helpful? Yes 2
Sydney, Australia
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for three nights at the start of our India tour. What an amazing hotel with its grand staircase and beautiful restaurants and private rooms. Our room was spacious and beautifully furnished. We dined in two of the hotel restaurants and found both to be excellent. Our only minor criticism is that it is not really possible to... More 

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GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! We are delighted to receive your wonderful feedback. At ITC Grand Chola, we are committed to providing the highest level of of hospitality to all our guests. Your appreciation motivates us in our quest for excellence. We look forward to welcoming you back at ITC Grand Chola soon. Best Regards, Anil Chadha Area Manager South, ITC Hotels... More 

Thane, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

It is very excellent hotel. The rooms are outstanding and service is also outstanding. I stayed with family and had a wonderful stay. Do not miss the swimming pool including the baby pools. The breakfast is very nice.

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GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! We are pleased to receive your wonderful feedback. InITC Grand Chola, we are committed to providing the highest level of hospitality to all our guests. We value your comment on our facilities which further motivate us in our quest for excellence. We look forward to welcoming you back in ITC Grand Chola soon. Warm Regards, Anil Chadha... More 

Gurgaon, India
1 review
5 of 5 stars Reviewed 6 days ago NEW

One of the best or i can say incredible hotel i see in india best serivce...☺☺☺☺☺☺. I visited on my official trip this month. Happy hours and other facilities are great One of the best or i can say incredible hotel i see in india best serivce...☺☺☺☺☺☺. I visited on my official trip this month. Happy hours and other facilities... More 

Was this review helpful? Yes
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! We are pleased to receive your wonderful feedback. InITC Grand Chola, we are committed to providing the highest level of hospitality to all our guests. We value your comment on our facilities which further motivate us in our quest for excellence. We look forward to welcoming you back in ITC Grand Chola soon. Warm Regards, Anil Chadha... More 

Denbigh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The ITC Grand Chola is a truly excellent hotel. The magnificent marble staircase and huge fresh flower arrangements made the hotel entrance very grand and welcoming During my 12 night stay, I sampled every one of the restaurants and the food and service in each was excellent. The hotel was maintained to a high standard of cleanliness, the staff were... More 

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GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! We are truly grateful for the wonderful review that you have penned down. We at ITC Grand Chola, strive to provide all our guests a luxurious experience. Team ITC Grand Chola is pleased to receive your appreciation and we look forward to provide you with the best service on your every visit. Warm Regards, Anil Chadha Area... More 

London, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were unsure about what we would find on arrival at the ITC Chole at 2 am in the morning. We were simply swept by the wArmth and quality of service from the staff who received us.This was reconfirmed by all other staff we came into contact over the next two days. This was complemented with the high standard and... More 

Was this review helpful? Yes
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! We are truly grateful for the wonderful review that you have penned down. We are extremely pleased that we could make your stay a memorable one and have exceeded your expectations in all aspects of the product and services that all ITC hotels are known for since decades. Team ITC Grand Chola is pleased to receive your... More 

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