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All 337 Chennai (Madras) hotels

ITC Grand Chola, Chennai

5.0 of 5 Hotel   |   No. 63, Mount Road | Guindy, Chennai (Madras) 600032, India
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88%
Ranked #3 of 337 hotels in Chennai (Madras)
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
aucharms Singapore
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745 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
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Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

When my colleague insisted that I stayed in this hotel instead of the usual international brands, I was a little skeptical. After my 2 nights stay, I was ready to declare him God (ok that's an exaggeration, but I would kiss his feet) The service is insanely attentive, sometimes overly so because there are so many employees around who are... More

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Houston
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel is beautiful. But the maids look through your belongings: I had written a list of small things that needed improvements in the room, small details such as the fact that toiletries were for men, lights that didn't switch off in the bathroom, and a leaky faucet. Really not much. I wrote the list of repairs as well as... More

Was this review helpful? Yes 2
Chennai (Madras), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This was my second visit n only one sentence can describe it "live life king size" . It just get better b better with every stay I must say when u enter this hotel u feel that u have come a different world. The breakfast is awesome n u must can never miss the spa if u want real royal... More

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Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Warm greetings from ITC Grand Chola,Chennai It has been our pleasure to have you as our esteemed guest at the hotel on your recent visit Thank you for taking the time to share with us an incredible review on Trip Advisor. Your valuable feedback and gracious comments inspires our Ladies & Gentlemen tremendously The entire team has received... More

New Delhi, India
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best hotels I have ever stayed; in this sprawling hotel you would still find personalised service. From check in thru' checkout the experience was enjoyable. Morning breakfast spread is unimaginably huge and you will be spoilt for choice! There are nice restaurants and the Italian restaurant Ottimo is very authentic; however a restaurant of this level could... More

Was this review helpful? Yes 3
Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Reviewer, Thank you for your valuable feedback. We are delighted to learnt that you had a pleasant stay with us and that the breakfast buffet matched your expectations. While we are glad to learn that you enjoyed the cuisine at Ottimo - Cucina Italiana, we regret to learn that the service was not up to the mark. We hope... More

Mustihaveone
Senior Contributor
44 reviews 44 reviews
35 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Well at least the best of the Starwood / ITC properties. I stayed 2-3 times in Jan / Feb 2014 for short stays of 2-3 days each. The new-ness of the property shows up against the many ageing properties even in the Starwood stable here. As a then-platinum member, I had a special checkin at the Towers lobby and upgraded... More

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Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Reviewer, Thank you for your valuable feedback. We are delighted to learn that you had a pleasant stay with us and that the cuisine matched your expectations. Thank you for your kind comments on the decor and the architecture. It is always a pleasure to have you with us and we look forward to welcoming you back to ITC... More

Miami, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I stayed here last month with my family and absolutely loved this hotel. The rooms were large and luxurious and were controlled by iPads-- an awesome feature I'd never seen before! I also had an amazing massage at the Kaya Kalp spa, as well as an incredibly delicious and unique utensil-free dinner at Peshawri. The staff was incredibly accommodating to... More

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Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Reviewer, Thank you for your valuable feedback. We are delighted to learn that you had a pleasant stay with us and that Abhimanyu and the team at the hotel were able to look after you well. Thank you for your kind comments on Kaya Kalp - The Royal Spa and the robust North West Frontier Cuisine at Peshawri. We... More

Contributor
16 reviews 16 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

It is definitely a tribute to Southern India's greatest empires. What a magnificent hotel. Absolutely huge. On entering you are faced with the most amazing staircase with the most beautiful flower arrangements on either side. There on these steps were three of the hotel’s staff to welcome us. The check-in process could not have been easier. The rooms are second... More

Was this review helpful? Yes 1
Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Reviewer, Thank you for your valuable feedback. We are delighted to learn that you had a pleasant experience with us and that our team was able to look after you well. Thank you for your kind words of appreciation on the in-room iPad, The Marina pool complex and the fitness centre. We are glad to learn that you enjoyed... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Brand new, very clean, 6 restaurants, excellent service. its looks like a big palace. the size is enormous and apparently not all towers are being used. If you are in Chennai on business trip - that's the only choice! Highly recommended.

Was this review helpful? Yes
Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Reviewer, Thank you for your valuable feedback. We are delighted to learn that you had a pleasant stay with us and that our team was able to look after you well. We look forward to your return and to the opportunity to serve you again soon. Warm regards, Ranvir Bhandari Vice President South & General Manager ITC Grand Chola More

Sydney, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel is grand and gives you a great feeling the moment you walk in. The hotel service apartment is perfect for long stay and is perfect. What separates this hotel from other hotels is the warm and friendliness attitude of people and staff working here and especialky every one at the front desk. They are all friendly and remembers... More

Was this review helpful? Yes
Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Reviewer, Thank you for your valuable feedback and for your kind words of appreciation. We are delighted to learn that you had a pleasant stay with us and that Nadeem and our team at the hotel were able to look after you well. Thank you for endorsing ITC Hotels' credo of Responsible Luxury. It was indeed a pleasure to... More

Navi Mumbai, India
Top Contributor
180 reviews 180 reviews
33 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hospitality, privacy and royal comfort for guests in tower rooms. Every time I checked in to ITC Grand Chola, I discover something splendid joy & satisfactions. Exclusive check-in into a meticulously design room, with all amenities and the decor is unbelievable. The facilities like happy hours bar with complementary drinks rejuvenate your senses. Overall staying comfort with ITC hotels... More

Was this review helpful? Yes
Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Reviewer, Thank you for your valuable feedback. We are delighted to learn that your stay in The Towers was a pleasant experience and that you particularly enjoyed the luxury hours in the Residents Lounge. We hope you will allow us another opportunity to serve you and we look forward to welcoming you back to ITC Grand Chola soon. Warm... More

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Additional Information about ITC Grand Chola, Chennai

Address: No. 63, Mount Road | Guindy, Chennai (Madras) 600032, India
Phone Number:
Location: India > Tamil Nadu > Chennai (Madras)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Grand Chola, Chennai 5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Chennai (Madras) #2 Spa Hotel in Chennai (Madras) #2 Business Hotel in Chennai (Madras) #3 Romantic Hotel in Chennai (Madras) #3 Luxury Hotel in Chennai (Madras)
Hotel Class
Official Description (provided by the hotel)
Set in an opulent, palatial design which pays homage to Southern India’s grand empires, the ITC Grand Chola, Chennai overlooks verdant parks and gardens. Experience understated Indian hospitality in an exquisite property with a distinct personality. ... more   less 
Number of rooms
600

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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