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ITC Grand Chola, Chennai

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No. 63, Mount Road | Guindy, Chennai (Madras) 600032, India
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ITC Grand Chola, Chennai
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ITC Grand Chola, Chennai
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1,263 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (375)
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Hyderabad, India
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed today NEW

Stayed from 28th to 30th July 15.excellent room. The best bathroom and toilet , Initial hiccups related to check in and wifi. But management is vey supportive. Fantastic breakfast buffet spread. Liked this place always and will come back again.

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Dubai, United Arab Emirates
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

-Many great things about this hotel, the food quality is amazing. I used the Cafe Mercara express and the Madras Pavillon . If you are a true epicurean you will like the choice given to you in this hotel. -My room as modern, clean and fitted with amenities that you expect of a 5 stars place. The big plus and... More 

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singapore
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed yesterday NEW

For this stay, I upgraded to the Tower room. and Wow the room is really big and comfortable. Did not use the many privileges that come with the room package. But I truly enjoyed the room. Think I will try the ITC ONE room the next time. Eagerly anticipating my next visit.

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Kolkata (Calcutta), India
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good hotel with a delight to stay in a huge.... palace like hotel.... Every aspect of this hotel impresses you whether its the outside or inside embellishment, Service is as per the star category however could have had been better considering its Chennai. Again happy to see entire India whether its South , North or North East India there at... More 

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Batley, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Amazing hotel with excellent restaurants, the Royal Vega was very theatrical and extravagant and delicious food. Peshawri served amazing barbequed meats that were amazing and pleased everyone in the party. The surroundings were luxiourious and the pool's lovely. the staff were incredibly attentive and efficient. I stayed on business and will stsy here again

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GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for the wonderful and valuable feedback on Trip Advisor! It is a pleasure to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know... More 

Hartlepool, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Ive stayed in the grand chola, chennai on business a number of times so it was an easy choice when looking for a special hotel to end wedding anniversary celebrations with my wife. This is my favourite hotel in the world and the attention we received from excellent staff from the moment we arrived reminded me of one of the... More 

Was this review helpful? Yes 1
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for the wonderful and valuable feedback on Trip Advisor! It is a pleasure to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know... More 

Raleigh, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Traveling between the US and India is very tiring so it's nice to have such a comfortable Hotel to stay at while I'm in Chennai. The Staff tend to everything you need and will go out of their way to make you feel at home. Thank you ITC Grand Chola for all the personal attention.

Was this review helpful? Yes
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for the wonderful feedback! It is a pleasure to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know that we were able to... More 

Mumbai (Bombay), India
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

ITC Grand Chola stands upto the name in every way. The property is huge and impressive. The rooms are quite large and the bathrooms are among the biggest I have seen. The food is a cut above the usual 5-Star fare and the dal bukhara is to die for. The breakfast spread at Madras Pavilion was great. I especially liked... More 

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Muscat
Level Contributor
103 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Feeling was mesmerizing when we entered the grand lobby. Instantly we were escorted to our room by Priyanka, a front office associate, for in-room check-in. Our room was located in the North Block i.e., the Tower Wing of the hotel. The room was super spacious with modern gadgetry. The best thing of the lighting system was that night lights get... More 

Was this review helpful? Yes 1
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for the wonderful and valuable feedback! It is a pleasure to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know that you enjoyed... More 

nagpur
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

i have already rated this hotel as an excellent hotel for my previous stay and a lot of times it so happens that in your 2nd visit at the same place you do not have the same kind of experience... Well ITC Chola will surprise you...pleasantly....you can't fault them for anything and the Food is the best i have tasted... More 

Was this review helpful? Yes
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for the wonderful feedback! It is a pleasure to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know that once again we were... More 

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