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All 333 Chennai (Madras) hotels

ITC Grand Chola, Chennai

5.0 of 5 Hotel   |   No. 63, Mount Road | Guindy, Chennai (Madras) 600032, India
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ITC Grand Chola, Chennai
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88%
Certificate of Excellence 2013
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600 people have reviewed this hotel

Traveler rating
    396
    132
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

When I first got off the plane in Chennai, I walked out of the airport and my first impression wasn't a particularly good one. A lot of the city seemed quite impoverished and extremely dirty to me. At this point I was a bit worried that the hotel I'm going to wouldn't be up to much even though I was... More

Was this review helpful? Yes 1
Bangalore, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for a week long business trip. Pros: 01. Friendly staff. 02. Good location. 03. Good food. Cons: 01. Mosquito infested rooms. 02. Pools were under construction/renovation. 03. Artificial smell induced in the rooms via air conditioning makes you nauseated. 04. Areas beneath and behind the furniture in the rooms were clogged with dirt and spiders nesting around it.... More

Was this review helpful? Yes 3
Hyderabad, India
1 review
5 of 5 stars Reviewed 2 days ago NEW

I Came down to visit my friends who were staying at ITC Grand Chola , at 1st i was amazed to see the property from outside marvellous . i kept staring at the property while taking a cirlcle around the hotel. As i entered the lob.by, i was confused where to approach , but the staff being very helpful, to... More

Was this review helpful? Yes 1
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The property is located in the heart of the city, but it is currently noisy around due to the metro work. The rooms are amazing. Try the pure vegetarian restaurant inside. You'll love it. The staffs are very polite and understanding.

Was this review helpful? Yes 1
Chennai (Madras), India
Contributor
19 reviews 19 reviews
5 of 5 stars Reviewed 5 days ago NEW

Awesome hotel. Makes you feel special when you are in the hotel. Nice restaurants are in place to have the food of our wish. Rooms are too good and all are digitally controlled in a touch in the ipad. Cool concept.

Was this review helpful? Yes
Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Reviewer, Thank you for your valuable feedback. We are delighted you enjoyed your stay at ITC Grand Chola and that the offerings of our restaurants matched your expectations. We are particularly proud of our in-room iPads and are glad you found them useful. We hope you will allow us another opportunity to serve you and look forward to welcoming... More

Guntur, India
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 6 days ago NEW

...having seen quite a no:of ITC`s hotel properties, an experience at their latest flagship property the ITC GRAND CHOLA was both memorable and fantastic. The sheer opulence and luxury of its design, space planning, materials, scale and size are one that would transport you to the age of the kings and sultanates of our country. The no:of cuisines on offer... More

Was this review helpful? Yes
Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Reviewer, Thank you for your valuable feedback and for your kind comments on the hotel’s opulence, design and architecture. We are delighted you enjoyed your experience at Kaya Kalp – The Royal Spa and took particular liking to Ottimo – Cucina Italiana. We hope you will visit us again soon and we look forward to welcoming you back to... More

Atlanta, GA
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here 6 nights and really enjoyed our stay. Fantastic staff, always available and offering assistance. Very clean property and rooms are fantastic. The iPads in the room made locating light switches simple and also allowed temperature control, room service and tv access, fabulous. We also enjoyed happy hour at the business lounge most nights. Great appetizers and the... More

Was this review helpful? Yes
Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Reviewer, Thank you for your valuable feedback. We are delighted to learn that your stay with us was a memorable experience and that our team was able to look after you well. Our in-room iPads are indeed a unique feature and we are glad you found it useful. Anjolie is thrilled by your words of appreciation. We look forward... More

Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here only once, but my, what an experience. This is truly a one of a kind property. First off it is so huge its pretty easy to get lost finding the entrance itself. Reception and welcome - prompt, crisp ,no waste of time. Critical for business travelers. Checked in early in the morning, no hassles about it whatsoever. Room... More

Was this review helpful? Yes
Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Reviewer, Thank you for your valuable feedback. We are delighted to learn that you had a pleasant stay with us and that our team was prompt with your requests and looked after you well. Thank you for your kind comments on the rooms, in-room dining and breakfast spread. We hope you will allow us another opportunity to serve you... More

Chennai (Madras), India
2 reviews
5 of 5 stars Reviewed 1 week ago

As a business traveler been to the best of luxury hotels in Europe, Dubai and in India. Living in Chennai I come here more often for food and drink. Royal Vega for veg food and ottimo for wine n dine and experience is always amazing. Last time was in Lounge for drinks and Nilesh and Archisha made my evening truly... More

Was this review helpful? Yes
Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Reviewer, Thank you for your valuable feedback. We are delighted to learn that you enjoy your visits to Ottimo – Cucina Italiana and Royal Vega and that Nilesh and Archisha were able to look after you well at the Residents Lounge. It is always a pleasure to have you with us and we look forward to your next visit... More

Budapest, Hungary
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent 3 weeks at ITC Grand Chola, in February / March on a business trip. The hotel is magnificent with huge and beautiful spaces inside. The room was very comfortable, equipped with an iPad which controls the temperature, TV and the lights. It's a very smart and convenient idea, I liked it very much. The service was exceptional with... More

Was this review helpful? Yes
Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Reviewer, Thank you for your valuable feedback. We are delighted by your words of appreciation and are glad that our team was able to look after you well. Thank you for your kind comments on the in-room iPad, the restaurants, The Marina Pool Complex, the fitness centre and Kaya Kalp – The Royal Spa. We hope you will allow... More

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Additional Information about ITC Grand Chola, Chennai

Address: No. 63, Mount Road | Guindy, Chennai (Madras) 600032, India
Phone Number:
Location: India > Tamil Nadu > Chennai (Madras)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 333 hotels in Chennai (Madras)
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Grand Chola, Chennai 5*
Official Description (provided by the hotel):
Set in an opulent, palatial design which pays homage to Southern India’s grand empires, the ITC Grand Chola, Chennai overlooks verdant parks and gardens. Experience understated Indian hospitality in an exquisite property with a distinct personality. ... more   less 
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