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ITC Grand Chola, Chennai

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No. 63, Mount Road | Guindy, Chennai (Madras) 600032, India
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3rd night free !
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1 room 1 guest
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ITC Grand Chola, Chennai
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1,307 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (383)
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  • Danish first
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  • All months
    (1307)
  • Mar-May only
    (360)
  • Jun-Aug only
    (348)
  • Sep-Nov only
    (248)
  • Dec-Feb only
    (351)
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wales
Level Contributor
114 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here as part of a conference. It is grand by any scale and staff are incredibly helpful. The pool area is tropical and with a choice of 5 outdoor pool areas, you can always find some space to dip your toes. The range, quality and price of the eateries is truly impressive too. The Royal Vega veggie restaurant was... More 

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Emirate of Dubai, United Arab Emirates
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

You have to visit ! And do go out as well ! I was surprised by staff who are excellent. Besides one little miscommunication due to language barrier I was positively surprised on every corner : food, cleanliness, room standard, quality of service and efficiency. Concierge was knowledgable, front desk super fast, restaurant prepared for the most demanding customers. (They... More 

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Gurgaon, India
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is one hotel which amazes me every time i visit here... Don't know how they keep raising the bar... this is my third visit within an year and every time it is better than the last. The staff is courteous to the T, the rooms are nice and most of all it is the vibe one gets here.... this... More 

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GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful feedback on Trip Advisor! It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We will sincerely look forward to welcome... More 

San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Was a great experience. My family was here for US visa interview and they were thrilled and excited by the ambience, the luxury and the excellent service they experienced at the ITC grand chola. We will return again soon. Thanks The staff even shipped one of my lost and found items to my home which I thought was excellent service... More 

Was this review helpful? Yes
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful feedback on Trip Advisor! It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We will sincerely look forward to welcome... More 

Guntur, India
Level Contributor
11 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

The Great ITC Grand Chola possess Infrastructure, maintenance, care given to the guests, guide centre of the receptionist were all just perfect.Just about everything but most of all the similing and helpful staff! From the reception/check-in through to the personalised ushering, "lobby girls and guys" as we'll as room service, gym and bar staff!

Was this review helpful? Yes
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful feedback on Trip Advisor! It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. It is a pleasure to know that... More 

Chennai
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

There was a time when we couldn't travel, so we decided to do a stay cation in our own city! That is how we ended up here and got a chance to find out what it feels like to stay at ITC's flagship property. I am yet to visit and stay in a real palace and have only stayed in... More 

Was this review helpful? Yes
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your valuable feedback on Trip Advisor! It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. It is a pleasure to know that... More 

Singapore, Singapore
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I have just spent 4 days in this hotel on business and have very mixed feelings about it. It is a huge building, and not easy to navigate around as a guest, and it is certainly opulent, with the lobby dominated by one of the largest, grandest marble staircases I have ever seen - but the overall feeling is one... More 

Was this review helpful? Yes 1
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your valuable feedback on Trip Advisor! It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. It is a pleasure to know that... More 

Ahmedabad, India
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

had the pleasure of staying for two nights at this fabulous property two weeks back. the front desk team was very efficient at both check in and checkout. they were too good to the extend, they coaxed me into upgrading my airport drop in an Audi 8! no complaints...thoroughly enjoyed. their cigar lounge is well laid out and with a... More 

Was this review helpful? Yes 1
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for the wonderful and valuable feedback on Trip Advisor! It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. It is a pleasure to... More 

New Delhi, India
Level Contributor
65 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Magnificent would be an understatement for this property. Visited here for a business event way back in 2014. Was impressed with the way their staff handled numerous bookings from our organization smoothly, without testing our time & patience-brownie points for that. The rooms were spacious enough for two people & very chic. Flawless in hygiene & pleasantly fragnant. The view... More 

Was this review helpful? Yes
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for the wonderful and valuable feedback on Trip Advisor! It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. It is a pleasure to... More 

Bilbao, Spain
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

such warm hospitality, beautiful lobby area feels so big and luxurious, the room was so beautiful especially the bathroom! bathroom has 2 entrances! the room can be controlled by your iPad next to the bed. very luxurious feel

Was this review helpful? Yes
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for the wonderful and valuable feedback on Trip Advisor! It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. It is a pleasure to... More 

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