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Keys Katti-Ma - Chennai

3.0 of 5 11/23, Kalakshetra Road | Thiruvanmiyur, Chennai (Madras) 600041, India
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Certificate of Excellence 2014
Keys Katti-Ma - Chennai
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Keys Katti-Ma - Chennai
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83 reviews from our community

Traveler rating
    23
    41
    13
    2
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • All months
    (83)
  • Mar-May only
    (17)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (16)
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Bangalore
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed at Keys Katti Ma for a day on a personal visit. Good clean hotel with adequate facilities. Immediate response to requests from all the staff. Good spread at the Buffet Breakfast. Reasonably priced.

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Hyderabad, India
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This was the second time I stayed in this hotel. Hotel staff is very courteous and sensitive to serve you in a very delightful manner. Breakfast is really good. They need to bring in varieties for in room dining service.

Was this review helpful? Yes
vaishakh_surendran, Manager at Keys Katti-Ma - Chennai, responded to this review

Dear Sir, Thank you so much for your candid review on this august forum. We will increase our IRD Menu as requested so that you can have more choices in the future. Warm regards, Vaishakh Surendran ( Hotel Manager ) More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Keys,one of the finest hotels. I stayed for 15 days during which my experience was overwhelming by the service provided at keys. The staffs were polite and very friendly. And the food was the best, the tandoori murgh pulao was mouth watering. And all the continental dishes,tikkas,fish n chips and the cakes were Delicious. Mr.Selladurai is doning a great job... More

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vaishakh_surendran, Manager at Keys Katti-Ma - Chennai, responded to this review

Dear Sir, Thank you so much for your candid review on this august forum. I will convey your appreciation to our Chef and the rest of our team. The Housekeeping team has been advised to refrain from entering occupied guest rooms. Our hot water boilers are put on for 4 hours in the morning and evening for the convenience of... More

Chennai, Tamil Nadu, India
1 review
4 of 5 stars Reviewed 3 weeks ago

Had a good stay there for two weeks. Hotel is good, with nice food and good housekeeping staff. Near to beach as well, so you can go and relax there. On first floor there is a Bar as well, but its advised to book it in advanced.

Was this review helpful? Yes
vaishakh_surendran, Manager at Keys Katti-Ma - Chennai, responded to this review

Dear Sir, Thank you so much for your candid review on this august forum. We look forward to welcome you back to our hotel in the near future. Cheers ! Vaishakh Surendran ( Hotel Manager ) More

Pondicherry, India
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Keys Katti-ma is a well located hotel with all basic facilities. The rooms are trendy with Wi fi & good amenities. Staff are courteous & polite too. They can improve on the taste of the food thats offered.On the whole its a wonderful place to stay.

Was this review helpful? Yes
vaishakh_surendran, Manager at Keys Katti-Ma - Chennai, responded to this review

Dear Sir, Thank you so much for your candid review on this august forum. We look forward to welcome you back to our hotel in the near future. Cheers ! Vaishakh Surendran ( Hotel Manager ) More

Chennai (Madras), India
1 review
3 of 5 stars Reviewed September 25, 2014

There's a service lift, used all day and all evening 'til past 11pm (due to the bar on the 1st floor and the restaurant on the ground floor), which is extremely noisy. The lifts for clients are very mostly silent, so there's no reason why the service lift couldn't be less noisy… Apparently the management is well aware, since the... More

Review collected in partnership with Cleartrip

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vaishakh_surendran, Manager at Keys Katti-Ma - Chennai, responded to this review

Dear Sir, Thank you for your feedback on this august forum. We are looking at alternatives to curb and control the issue as that is a structural problem. We are aware of the issue and its not about ignoring rather overcoming the situation. Warm regards, Vaishakh Surendran ( Hotel Manager ) More

Chennai (Madras), India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 7, 2014

It is a nice place to stay. I had a package which included breakfast and dinner. And food was really good. Service staff was always responsive. I had few issues with wifi though but other than that I had no problems on my stay here.

Was this review helpful? Yes 1
vaishakh_surendran, Manager at Keys Katti-Ma - Chennai, responded to this review

Dear Sir, Thank you for your candid review on this august site. We are glad that you have enjoyed your stay and look forward to welcome you back in the near future, and by then we will address all the glitches pertaining to wifi connectivity. Cheers ! Vaishakh Surendran ( Hotel Manager ) More

Senior Contributor
22 reviews 22 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 29, 2014

It was my first stay @ Keys. The staff were very courteous and very responsive. I need to wait 15-20 minutes to get my room ready(1:00 am)! No toileteries were found on the room except a sample soap! We had meeting organized, it went very well. Arrangements werr excellent. Restaurant is congested place. Food was good. Proper maintenance and frequent... More

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vaishakh_surendran, Manager at Keys Katti-Ma - Chennai, responded to this review

Dear Sir, Thank you for your candid feedback on this august forum. My apologies for the delay in checking you in. We have soap and conditioners in dispensers as per our brand standards and mandates given by Govt Of India's Ministry of Environment. We do periodic maintenance and upkeep of our property and constantly evolve our services and products as... More

Mumbai, Maharashtra, India
1 review
4 of 5 stars Reviewed August 24, 2014

Thank you very much for making my stay so wonderful. The location is good. You can reach the rto beach in 30 minutes' walking distance. The wifi gets disconnected sometimes but overall it was a very good experience.

Was this review helpful? Yes
vaishakh_surendran, Manager at Keys Katti-Ma - Chennai, responded to this review

Hello Ma'am, Thank you so much for posting your candid review on this august forum. We are glad that you have enjoyed your stay with us. We are in the transition phase with regards to our wifi accessibility as we are migrating to a new access page design, which is being tested. Having upgraded our wifi infrastructure and bandwidth speed... More

Chennai (Madras), India
1 review
4 of 5 stars Reviewed August 18, 2014

Besides the fact that, the name of the hotel was not very familiar with the locals, I felt very comfortable during my stay at Keys. Food was very nice, although I felt that there were too many non-veg options than the veg ones. Being a vegetarian, I have to say, that the options were limited. Also, very less choice of... More

Was this review helpful? Yes
vaishakh_surendran, Manager at Keys Katti-Ma - Chennai, responded to this review

Dear Sir, Thank you for your candid feedback on this august forum. My apologies for the lesser choice of vegetarian options in our buffets. We will rework our menu and include more options. We are upgrading our wifi experience at the moment. We have installed new routers in all the guest rooms and upgraded the ones in public area. The... More

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Additional Information about Keys Katti-Ma - Chennai

Address: 11/23, Kalakshetra Road | Thiruvanmiyur, Chennai (Madras) 600041, India
Location: India > Tamil Nadu > Chennai (Madras) > Thiruvanmiyur East
Price Range (Based on Average Rates): $
Hotel Class:3 star — Keys Katti-Ma - Chennai 3*
Number of rooms: 30
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