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Hyatt Regency Chennai

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365 Anna Salai, Chennai (Madras) 600018, India
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Hyatt Regency Chennai
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Hyatt Regency Chennai
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481 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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Bangalore, India
5 of 5 stars Reviewed yesterday NEW

As a solo lady traveller, they upgraded me automatically, which was a surprise. The room was very clean and well maintained. Breakfast was complimentary and it was very delicious with a very wide spread.

Review collected in partnership with Hyatt Hotels

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I stayed in Hyatt Regency from 23rd to 26th July 2015. Nice rooms, good concierge ( must mention Murali, smart guy with good crisis management skills), good restaurants ( Sourav, AD of F&B deserves a quick mention for excellent customer service). The hotel has a large lobby usually filled with visitors. Reception is small and the hotel had a sewerage... More 

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Bhubaneswar
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for couple of nights last week. The staff/service was very patchy. The check in guy was very indifferent, didn't even smile once. He tried to sell me an upgrade package which includes wifi, I reminded him that my booking includes complimentary wifi. Other times the staff were friendly. In the morning I realised that I didn't bring along... More 

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Bolton, England, United Kingdom
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed 3 times recently here, each time I enjoyed my stays. For some reason there always seemed to be confusion regarding my booking and hotel pickups, but that was my only concern. The staff are all well trained, not pushy and always strive to help whether in the lobby or the several restaurants, all of which I tried. Whether... More 

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Shubham365, Director of Sales & Marketing at Hyatt Regency Chennai, responded to this review

Dear Guest Greetings from Hyatt Regency Chennai. Thank you for sharing your wonderful feedback with us and TripAdvisor community. We are glad to know that we exceeded your guest expectations. We regret the inconvenience caused regarding your reservations. Thank you on your kind words on the restaurant, Chef's and the staff. We are happy to know about your lovely experience.... More 

Tirunelveli, India
Level Contributor
104 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful property well kept to 5 star standards.As soon as u walk in u don't feel like u r in chennai. You feel as if u r anywhere in the world. Fast check in excellent rooms beautiful bathrooms all clean and enjoyable.The room service is fast and good.Food was the best, great breakfast spread , mouth watering dinner and lunch.The... More 

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Shubham365, Director of Sales & Marketing at Hyatt Regency Chennai, responded to this review

Dear Guest Greetings from Hyatt Regency Chennai. Thank you for sharing your wonderful feedback with us and TripAdvisor community. We are happy to know that we exceeded your guest expectations. Thank you for your kind words on the service, buffet spread, bathroom and room. We are happy to know about your Spa experience as well. Thank you once again on... More 

Singapore, Singapore
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For anyone looking to visit the spa during the stay, this is just not what is expected from Hyatt. Opted for couple massage for 90 minutes. The room was dim lit and only after the therapy did we notice the sheets/linen were really filthy!! The therapist had cold/cough and the whole treatment was just not relaxing She was also very... More 

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Shubham365, Director of Sales & Marketing at Hyatt Regency Chennai, responded to this review

Dear Guest Greetings from Hyatt Regency Chennai. Thank you for sharing your wonderful feedback with us and TripAdvisor community. We are sorry to know that we did not exceed your expectations while you were at our Spa. Your feedback has been shared with our management and as we constantly strive to serve the best to our guests we ensure to... More 

Kochi (Cochin), India
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a good experience to be at Hyatt Regency, AnnaSalai, Chennai for the Business meet. Perfect setting for business sessions. But would satisfy leisure travellers too. Clean and beautifully set rooms with easy access to the city center.

Was this review helpful? Yes 1
Shubham365, Director of Sales & Marketing at Hyatt Regency Chennai, responded to this review

Dear Guest Greetings from Hyatt Regency Chennai. Thank you for sharing your wonderful feedback with us and TripAdvisor community. We are indeed excited to know that we exceeded your expectations. We are happy to know you liked the rooms and liked the location of the hotel as well. Thank you once again on your kind words. We look forward to... More 

Oxford, United Kingdom
1 of 5 stars Reviewed 2 weeks ago

Very disappointing. Never stayed in a 5 star hotel that insists in using a single sheet to make a double bed. Bottom third of the bed not covered as a result, revealing a urine stained cover. Asked them to changed it after night one, only to discover that they did the same again on night two. Staff friendly, can only... More 

Was this review helpful? Yes
Shubham365, Director of Sales & Marketing at Hyatt Regency Chennai, responded to this review

Dear Guest Greetings from Hyatt Regency Chennai. Thank you for sharing your wonderful feedback with us and TripAdvisor community. We are sorry to hear that we did not exceed your expectations. We have shared your feedback with the management and ensure correction upon your next visit. Do give us another opportunity to serve you Hyatt's authentic hospitality. We look forward... More 

Chennai (Madras), India
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Since I am a local my chance of staying in this lovely hotel is a nought. but Hyatt regency is one of the best hotels in Chennai. The place is big, the lobby is reaaally spacious, the restaurants here takes the cake. The Styx is on the the best oriental restaurant I have been to to and I have been... More 

Was this review helpful? Yes
Shubham365, Director of Sales & Marketing at Hyatt Regency Chennai, responded to this review

Dear Guest Greetings from Hyatt Regency Chennai. Thank you for sharing your wonderful feedback with us and TripAdvisor community. We are indeed excited to know that we exceeded your expectations. We are happy to know you liked the lobby of the hotel and found it spacious enough. Also, thank you for your comments on our restaurants-Stix and Spice Haat. Do... More 

Madurai, India
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms are very good.. nice comfortable stay.. location is an issue due to the metro work but its in the heart of the city. Service was good but their breakfast on both days were sad.. From the vada, pongal and even tea was served cold!! plus the tea did not taste nice at all.. the front office managers are... More 

Was this review helpful? Yes
Shubham365, Director of Sales & Marketing at Hyatt Regency Chennai, responded to this review

Dear Guest Greetings from Hyatt Regency Chennai. Thank you for sharing your wonderful feedback with us and TripAdvisor community. We are happy to know that you found the room and your stay comfortable. We have noted your feedback on the breakfast and staff and ensure serving you Hyatt's authentic hospitality on your next visit. We look forward to welcome you... More 

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